Launching the MUR GUI
http://<MUR-server-hostname
or IP address>:<apache port>
Where, the MUR server
host name or the IP address is the input that you entered while installing
the MUR software application. For example, http://10.4.5.2:8080
IMPORTANT:
Administration
Managing User Accounts
IMPORTANT:
Managing Gateways
IMPORTANT:
IMPORTANT:
Managing Archive Directory
Configuring Logging
Configuring Purging Feature
IMPORTANT:
IMPORTANT:
IMPORTANT:
IMPORTANT:
IMPORTANT:
IMPORTANT:
Configuring Backup Functionality
IMPORTANT:
Configuring Recovery Functionality
IMPORTANT:
Operations and Management
Generating Reports in Excel Format
Generating Unknown URL Files
Using the generate_dns_mapp_sql.sh Script
Keyword/Variable | Description |
---|---|
input file for IP | A file containing IP addresses. Each IP address must be present in a new line. |
output file where mapping should be stored | An output file for storing the DNS mappings in SQL format. |
Using the getSupportDetails Script
Requirements
Keyword/Variable | Description |
---|---|
--level
|
Specifies the level
of debug to run. It can have a maximum of 4 levels. The level 4
provides the most detailed information.
Default: 1
|
--xmlfile
|
Specifies the xml file
name to be used for collecting the log.
Default: getSupportDetails.xml
|
--onlyrecentlogs
|
Collects only recent
logs and skips detailed logs.
Default: Collects detailed
logs
|
--collectFor
|
Collects problem specific
logs and information which is not collected under normal levels.
This can be combined with --level option.
Default: Collects logs
covered under '--level' option.
|
--help
|
Displays the supported
keywords/variables.
|
Supported Levels
Using the Maintenance Utility
Keyword
|
Description
|
---|---|
psmonitor
|
This is an optional
keyword used with the serv script. This represents the PSMON application.
|
scheduler
|
This is an optional
keyword representing the scheduling server.
|
postgres
|
This is an optional
keyword representing the postgres server.
|
apache
|
This is an optional
keyword representing the apache server.
|
notif_server
|
This is an optional
keyword representing the notif server.
|
parser
|
This is an optional
keyword representing the parser server.
|
start
|
Starts each MUR process.
|
stop
|
Kills or stops the
running MUR process.
|
status
|
Displays the status
of each MUR process. By default, it will show the status of all
the MUR processes.
|
IMPORTANT:
---------------------------------------------------
--------------- MUR
Process Status ------------
PID Process Status
---------------------------------------------------
4245 Process
Monitor Running
4256 Scheduling
server Running
4267 Postgres
Server Running
4289 Apache
Server Running
3249 Notif
Server Running
3243 Parser
Server Running
---------------------------------------------------
Using the PSMON Script
Using the Purging Script
Using the unanonymize_msisdn.sh Script
IMPORTANT:
Option
|
Meaning
|
---|---|
-u
|
Used to specify GUI
Administrator user name.
|
-f
|
Used to specify the
absolute input file path of a file containing list of anonymized MSISDNs.
Each anonymized MSISDN
will be separated by a new line.
|
-d
|
Used to specify the
output directory path where the decrypted MSISDNs file will be stored.
|
-h, --help
|
Prints this help.
|
IMPORTANT:
Server Script Parameters
Troubleshooting MUR
Problem:
|
The EDR files are generated
and moved out from the input directory. However, there are no reports
getting generated.
|
Possible Cause(s):
|
The files may not be
available in the archive directory i.e. <MUR_install_dir>/starbi/archive.
|
Action(s):
|
Problem:
|
The archived files
are not getting purged even after configured purging interval.
|
Possible Cause(s):
|
MUR might have parsed
half-cooked files.
|
Action(s):
|
Problem:
|
While configuring bulkstat
schema if configuration screen hangs for a long time.
|
Possible Cause(s):
|
The session might be
timed out.
|
Action(s):
|
Problem:
|
If user is not able
to edit the schema configuration through the Add Bulkstat schema
configuration screen.
|
Possible Cause(s):
|
The schemas may not
be configured properly.
|
Action(s):
|