Important: As the system progresses through its boot process, some cards may have no immediate LED activity. It is recommended that several minutes elapse prior to checking the LEDs on the various cards to verify the installation.
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• The SMC RUN/FAIL LED indicates the overall status of the card. This LED should be green for normal operation.
• The Monitoring Hardware Status chapter in this reference for show commands; the outputs of which will assist in further determining the problem.
• The Configuring and Viewing System Logs chapter in this reference for information on configuring specific types of logging information and how to view logs.
• SNMP MIB Reference for information on associated status and alarm conditions.
• Verify that the POWER LEDs on the PFUs are green. If they are not, refer to the Checking the LEDs on the SPC(s) section in this chapter for troubleshooting information.
• Verify that the card is properly installed per the instructions in the Hardware Installation and Administration Guide.The Active LED on the SMC indicates that the software is loaded on the card and it is ready for operation. For the SMC installed in chassis slot 8, this LED should be green for normal operation. For the SMC installed in slot 9, this LED should be off for normal operation.
Verify that the Standby LED on the redundant SMC is also blinking green. If so, there is an issue with the active SMC. Refer to one or more of the following to help analyze this problem:
• The Monitoring Hardware Status chapter in this reference for show commands; the outputs of which will assist in further determining the problem.
• The Configuring and Viewing System Logs chapter in this reference for information on configuring specific types of logging information and how to view logs.
• SNMP MIB Reference for information on associated status and alarm conditions. Card is not receiving powerORCard in Standby Mode
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power and POST test results are positive. If it is off, please refer to the SMC RUN/FAIL LED States section of this chapter for troubleshooting information.
• Check the state of the Standby LED. If it is green, the card is in standby mode. If needed, refer to the Configuring PSC and Line Card Availability section of the Configuring System Settings chapter in this reference for information on making the card active.The Standby LED on the SMC indicates that software is loaded on the card, but it is serving as a redundant component. For the SMC installed in slot 9, this LED should be green for normal operation. For the SMC installed in slot 8, this LED should be off for normal operation.
Verify that the Active LED on the redundant SMC is also blinking green. If so, there is an issue with the active SMC. Refer to one or more of the following to help analyze this problem:
• The Monitoring Hardware Status chapter in this reference for show commands; the outputs of which will assist in further determining the problem.
• The Configuring and Viewing System Logs chapter in this reference for information on configuring specific types of logging information and how to view logs.
• SNMP MIB Reference for information on associated status and alarm conditions. Card is not receiving powerORCard in Active Mode
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power and POST test results are positive. If it is off, please refer to the SMC RUN/FAIL LED States section of this chapter for troubleshooting information on.
• Check the state of the Active LED. If it is green, the card is in active mode. If needed, refer to the Manually Initiating an SMC Switchover section in this chapter for information on configuring the card to serve as a redundant component.The Status LEDs on the SMC indicate the status of system level hardware such as installed cards, fans, and PFUs. This LED is green during normal operation.
• Check the RUN/FAIL LEDs for all installed application cards, and line cards. If any are red or off, refer to the troubleshooting information in this chapter pertaining to that device.
• The Monitoring Hardware Status chapter in this reference for show commands; the outputs of which will assist in further determining the problem.
• The Configuring and Viewing System Logs chapter in this reference for information on configuring specific types of logging information and how to view logs.
• SNMP MIB Reference for information on associated status and alarm conditions. Verify that the RUN/FAIL LED is green. If so, the card is receiving power and POST test results are positive. If it is off, refer to the SMC RUN/FAIL LED States section of this chapter for troubleshooting information.The Service LEDs on the SMCs indicate that the system requires maintenance or service (e.g. the system could not locate a a valid software image at boot-up, or a high temperature condition exists).
• The Monitoring Hardware Status chapter in this reference for show commands; the outputs of which will assist in further determining the problem.
• The Configuring and Viewing System Logs chapter in this reference for information on configuring specific types of logging information and how to view logs.
• SNMP MIB Reference for information on associated status and alarm conditions. The Busy LEDs on the SMCs indicate that there is activity on one of their memory devices. Activity is displayed for the following memory devices:
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• The PSC RUN/FAIL LED indicates the overall status of the card. This LED should be green for normal operation.
• The Monitoring Hardware Status chapter in this reference for show commands; the outputs of which will assist in further determining the problem.
• The Configuring and Viewing System Logs chapter in this reference for information on configuring specific types of logging information and how to view logs.
• SNMP MIB Reference for information on associated status and alarm conditions.
• Verify that the POWER LEDs on the PFUs are green. If they are not, refer to the Checking the LED on the PFU(s) section in this chapter for troubleshooting information.
• Verify that the card is properly installed per the instructions in the Hardware Installation and Administration Guide.The Active LED on the PSC indicates that the software is loaded on the card and that the card is ready for operation.When the system first boots up, all installed PSCs are booted into standby mode. The system must then be configured as to which PSCs should serve as redundant components (i.e. remain in standby mode) and which should function as active components.
Verify that the Standby LED on a redundant PSC is also blinking green. If so, there is an issue with the PSC that was active and is transferring its processes.Refer to the Monitoring the System chapter of this reference for information on determining the status of the PSC and system software processes and functionality.
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power and POST test results are positive. If it is off, please refer to the PSC RUN/FAIL LED States section of this chapter for troubleshooting information.
• Check the state of the Standby LED. If it is green, the card is in standby mode. This is normal operation for the initial power-up. If needed, refer to the Configuring PSC and Line Card Availability section of the Configuring System Settings chapter in this reference for information on making the card active.The Standby LED on the PSC indicates that software is loaded on the card, but the card is serving as a redundant component. When the system first boots up, all installed PSCs are booted into standby mode. The system must then be configured as to which PSCs should serve as redundant components (i.e. remain in standby mode) and which should function as active components.
Verify that the Active LED on the redundant PSC is also blinking green.
• The Monitoring Hardware Status chapter in this reference for show commands; the outputs of which will assist in further determining the problem.
• The Configuring and Viewing System Logs chapter in this reference for information on configuring specific types of logging information and how to view logs.
• SNMP MIB Reference for information on associated status and alarm conditions.
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power and POST test results are positive. If it is off, please refer to the PSC RUN/FAIL LED States section of this chapter for information on troubleshooting.
• Check the state of the Active LED. If it is green, the card is in active mode. If needed, refer to the Manually Initiating a PSC Migration section in this chapter for information on configuring the card to serve as a redundant component.
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• The SPIO's RUN/FAIL LED indicates the overall status of the card. This LED should be green for normal operation.
Refer to the Monitoring the System chapter of this reference for information on determining the status of system hardware components.
• Verify that the POWER LEDs on the PFUs are green. If they are not, refer to the Checking the LED on the PFU(s) section in this chapter for troubleshooting information.
• Verify that the card is properly installed per the instructions in the Hardware Installation and Administration Guide.The Active LED on the SPIO indicates that the software is loaded on the card and that the card is ready for operation. For the SPIO installed in chassis slot 24, this LED should be green for normal operation. For the SPIO installed in slot 25, this LED should be off for normal operation.
Card is not receiving power OR Card in Standby Mode
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power and POST test results are positive. If it is off, refer to the SPIO RUN/FAIL LED States section of this chapter for troubleshooting information.
• Check the state of the Standby LED. If it is green, the card is in standby mode. This is normal for the SPIO in slot 25 since the chassis automatically places the card into standby mode at boot up.The Standby LED on the SPIO indicates that software is loaded on the card, but it is serving as a redundant component. For the SPIO installed in slot 25, this LED should be green for normal operation. For the SPIO installed in slot 24, this LED should be off for normal operation.
• The Monitoring Hardware Status chapter in this reference for show commands; the outputs of which will assist in further determining the problem.
• The Configuring and Viewing System Logs chapter in this reference for information on configuring specific types of logging information and how to view logs.
• SNMP MIB Reference for information on associated status and alarm conditions. Card is not receiving power OR Card in Active Mode
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power and POST test results are positive. If it is off, refer to the SPIO RUN/FAIL LED States section of this chapter for information on troubleshooting.
• Check the state of the Active LED. If it is green, the card is in active mode. This is normal for the SPIO in slot 24 since the chassis automatically make the card active at boot up.The Link LED, associated with a particular SPIO interface indicates the status of the network link. This LED should be green for normal operation.
No power to card OR Link is down
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power. If it is off, refer to the SPIO RUN/FAIL LED States section of this chapter for troubleshooting information.The Activity LED associated with a particular SPIO interface indicates the presence of traffic on the network link. This LED should be green when data is being transmitted or received over the interface.
Each Ethernet 10/100, Ethernet 1000 Line Card and QGLC is equipped with status LEDs as listed below:
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• The possible states for all LEDs on the Ethernet 10/100 and Ethernet 1000/QGLC cards are as follows:The RUN/FAIL LEDs on the Ethernet 10/100 and Ethernet 1000/QGLC Line Cards indicate the overall status of the cards. These LEDs should be green for normal operation.
Refer to the Monitoring the System chapter of this reference for information on determining the status of system hardware components.
• Verify that the POWER LEDs on the PFUs are green. If they are not, refer to the Checking the LED on the PFU(s) section in this chapter for troubleshooting information.
• Verify that the card is properly installed per the instructions in the Hardware Installation and Administration Guide.The Active LEDs on the Ethernet 10/100 and Ethernet 1000/QGLC Line Cards indicate that the operating software is loaded on the card and that the card is ready for operation.
Card in Ready ModeORCard is not receiving powerORCard in Standby Mode
• This is normal prior to configuration. Neither the Active or the Standby LED on the card is on.
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power and POST test results are positive. If it is off, refer to the Ethernet 10/100 and Ethernet 1000/QGLC RUN/FAIL LED States section of this chapter for troubleshooting information.
• Check the state of the Standby LED. If it is green, the card is in standby mode. This is normal operation for the initial power-up. If needed, refer to the Configuring PSC and Line Card Availability section of the Configuring System Settings chapter in this reference for information on making the card active.The Standby LEDs on the Ethernet 10/100 and Ethernet 1000/QGLC Line Cards indicate that software is loaded on the cards, but are serving as redundant components.
If green for line cards installed in slots 17 through 23 and 26 through 32, refer to the Monitoring the System chapter of this reference for information on determining the status of the line card and system software processes and functionality.
• This is normal prior to configuration. Neither the Active nor Standby LEDs on the card is on.
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power and POST test results are positive. If it is off, refer to the Ethernet 10/100 and Ethernet 1000/QGLC RUN/FAIL LED States section of this chapter for troubleshooting information.
• Check the state of the Active LED. If it is green, the card is in standby mode. If needed, refer to the Manually Initiating a Line Card Switch section in this chapter for information on configuring the card to serve as a redundant component.The Link LEDs, associated with a particular network interface on the Ethernet 10/100 and Ethernet 1000/QGLC Line Cards, indicate the status of the network link. These LEDs should be green for normal operation.
No power to cardORLink is down
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power. If it is off, refer to Ethernet 10/100 and Ethernet 1000/QGLC RUN/FAIL LED States section for troubleshooting information.The Activity LEDs, associated with a particular network interface on the Ethernet 10/100 and Ethernet 1000/QGLC Line Cards, indicate the presence of traffic on the network link. These LEDs should be green when data is being transmitted or received over the interface.
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• The RCC's RUN/FAIL LED indicates the overall status of the card. This LED should be green for normal operation.
Refer to the Monitoring the System chapter of this reference for information on determining the status of system hardware components.
• Verify that the POWER LEDs on the PFUs are green. If they are not, refer to the Checking the LED on the PFU(s) section in this chapter for troubleshooting information.
• Verify that the card is properly installed per the instructions in the Hardware Installation and Administration Guide.The Active LED on the RCC indicates that the card is being used. For normal operation, this LED should be off on both RCCs.
Refer to either the Checking the LEDs on the PAC(s) or Checking the LEDs on the PSC(s) section of this chapter to determine which PSC has failed. Card is not receiving power OR Card in Standby Mode
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power and POST test results are positive. If it is off, refer to the RCC RUN/FAIL LED States section of this chapter for troubleshooting information.
• Check the state of the Standby LED. If it is green, the card is in standby mode. This is the normal operating mode.The Standby LED on the RCC indicates that software is loaded on the card and is ready to provide a path for data or signalling traffic from a line card to a redundant PSC. This LED should be on for normal operation for both RCCs installed.
Card is not receiving power ORCard in Active Mode
• Verify that the RUN/FAIL LED is green. If so, the card is receiving power and POST test results are positive. If it is off, refer to the RCC RUN/FAIL LED States section of this chapter for troubleshooting information.
• Check the state of the Active LED. If it is green, the card is in active mode and the RCC is actively routing traffic from a line card installed behind a PSC that has failed.
• Refer to either the Checking the LEDs on the PAC(s) or Checking the LEDs on the PSC(s) section of this chapter to determine which PSC has failed. Information on determining the cause of the failure can be found in the Monitoring the System chapter of this reference.
• System Audible Alarm: Located on the SMC, the speaker is used to provide an audible indicator that a minor, major, or critical alarm has occurred.
• CO Alarms Interface: Located on the SPIO, this interface provides a 10-pin connector that enables three normally-closed dry-contact relays for the triggering of external audio and/or visual indicators. These indicators can be used to alert that either a minor, major, or critical alarm has occurred.
• critical: Specifies that the critical CO Alarms output is to be tested.
• major: Specifies that the major CO Alarms output is to be tested.
• minor: Specifies that the minor CO Alarms output is to be tested.[local]host_name#
Step 2 Press Y to start the switchover.Check the entry in the Oper State column next to the SMC just switched. Its state should be Standby.[local]host_name#
Step 2 Press Y to start the migration.Check the entry in the Oper State column next to the PSC that was just migrated from. Its state should be Standby. The state of the PSC migrated to should be Active.[local]host_name#card [ lc | spio ] switch [ to <slot#> ]
slot# can be any of the following integer values: 17 through 23, 26 through 39, or 42 through 48.
Step 2 Press Y to start the switch.Check the entry in the Oper State column next to the line card or SPIO that was just switched from. Its state should be Standby. The state of the line card or SPIO switched to should be Active.[local]host_name#card halt <slot#>
Step 2 Press Y to start the halt of the card.Check the entry in the Oper State column next to the line card that was just halted. Its state should be Offline. If the card was in active mode prior to the execution of this command, the state of the redundant component associated with it should now be Active.[local]host_name#card reboot <slot#> -force
Step 2 Press Y to start the reboot of the card.Check the entry in the Oper State column next to the line card that was just restored. Its state should be the state of that it was in before it was halted.context <context_name>context_name is the name of the context that you wish to switch to. The following prompt appears:[context_name]host_name#ping <host_ip_address> [ count <num_packets> ] [ pattern <packet_pattern> ] [ size <octet_count> ] [ src { <src_host_name> | <src_host_ip_address> } ]
<host_ip_address> host_ip_address specifies the remote node using the node’s assigned IP address specified using the standard IPv4. count <num_packets> num_packets must be within the range 1 through 10000. The default is 5. pattern <packet_pattern> packet_pattern must be specified in hexadecimal format with a value in the range hexadecimal 0x0000 through 0xFFFF.packet_pattern must begin with a ‘0x’ followed by up to 4 hexadecimal digits. size <octet_count> octet_count must be a value in the range 40 through 18432. The default is 56. src_host_name: specifies the source node using the node’s logical host name which must be resolved via DNS lookup.src_host_ip_address: specifies the source node using the node’s assigned IP address specified using the standard IPv4.traceroute { <host_name> | <host_ip_address> } [ count <packets> ] [ df ] [ maxttl <max_ttl> ] [ minttl <min_ttl> ] [ port <port_number> ] [ size <octet_count> ] [ src { <src_host_name> | <src_host_ip_address> } ] [ timeout <seconds> ]
<host_name> host_name specifies the remote node using the node’s logical host name which must be resolved via DNS lookup. <host_ip_address> host_ip_address specifies the remote node using the node’s assigned IP address specified using the standard IPv4. maxttl <max_ttl> max_ttl must be specified as a value in the range of 1 through 255. It is an error if max_ttl is less than min_ttl, whether min_ttl is specified or defaulted. minttl <min_ttl> min_ttl must be specified as a value in the range of 1 through 255. It is an error if min_ttl is greater than max_ttl, whether max_ttl is specified or defaulted. port <port_number> port_number must be a value in the range 1 through 65535. The default port is 33434. octet_count must be a value in the range 40 through 32768. The default is 40. src_host_name: specifies the remote node using the node’s logical host name which must be resolved via DNS lookup.src_host_ip_address: specifies the remote node using the node’s assigned IP address specified using the standard IPv4. timeout <seconds> seconds must be a value in the range 2 through 100. The default is 5.
<route_ip_address> <route_gw_address> show ip arp [ <arp_ip_address> ]arp_ip_address specifies a specific network node for which to display ARP information. If this keyword is not specified, all entries within the context’s ARP table are displayed.Important: When the VPN Manager restarts, it removes all interfaces from the kernel and thus the kernel removes all ARP entries. When this happens, the NPU still holds all of the ARP entries so that there is no traffic disruption. When this happens, from a user point of view, show ip arp is broken since this command gathers information from the kernel and not the NPU.
Caution: The monitor tool is intrusive in that it may cause session processing delays and/or data loss. Therefore, it should be used only when troubleshooting .
Step 2 Choose the protocol that you wish to monitor by entering the number associated with the protocol (11 through 19 and 21 through 28) at the Select: prompt. A greater-than sign ( > ) appears next to the protocol you selected.
Step 3 Repeat step 2 as needed to choose multiple protocols.
Step 4 Press B to begin the protocol monitor. If you selected any protocol other than 11 (SNMP), the following message is displayed:
Step 5
Step 7 Press the Enter key to refresh the screen and begin monitoring.
Step 5 Repeat step 6 as needed to enable or disable multiple protocols.
Step 6 Press the Enter key to refresh the screen and begin monitoring.Sample dhcp test dhcp-service Command Output
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