> About this Guide
> This section contains an overview of the information contained within this document. It lists conventions used and provides information about contacting Starent Networks Corporation.
> Conventions Used
> The following tables describe the conventions used throughout this documentation.

> Icon | Notice Type | Description
> | Information Note | Provides information about important features or instructions.
> | Caution | Alerts you of potential damage to a program, device, or system.
> | Warning | Alerts you of potential personal injury or fatality. May also alert you of potential electrical hazards.
> | Electro-Static Discharge (ESD) | Alerts you to take proper grounding precautions before handling a product.

> Typeface Conventions | Description
> Text represented as a | This typeface represents displays that appear on your terminal screen, for example:
> Text represented as commands | This typeface represents commands that you enter, for example:show ip access-list This document always gives the full form of a command in lowercase letters. Commands are not case sensitive.
> Text represented as a command variable | This typeface represents a variable that is part of a command, for example:show card slot_number slot_number is a variable representing the desired chassis slot number.
> Text represented as menu or sub-menu names | This typeface represents menus and sub-menus that you access within a software application, for example:Click the File menu, then clickNew

> Command Syntax Conventions | Description
> { keyword or variable } | Required keywords and variables are surrounded by grouped brackets. Required keywords and variables are those components that are required to be entered as part of the command syntax.
> [ keyword or variable ] | Optional keywords or variables, or those that a user may or may not choose to use, are surrounded by square brackets.
> | | With some commands there may be a group of variables from which the user chooses one. These are called alternative variables and are documented by separating each variable with a vertical bar (also known as a pipe filter). Pipe filters can be used in conjunction with required or optional keywords or variables. For example:{ nonce | timestamp }OR[ count number_of_packets | size number_of_bytes ]

> Contacting Starent Networks
> Use the following information to contact Starent Networks.
> Our mailing address is:
> 30 International Place
> Tewksbury, MA, USA 01876
> Telephone: 978.851.1100
> Facsimile: 978.640.6825
> Email: info@starentnetworks.com
> Visit us at: http://www.starentnetworks.om
> Contacting Starent Networks Customer Support
> Starent Networks' customer support program is designed to provide innovative customer support and superior service delivery. Our support program is based on the belief that our customers expect their wireless communications equipment vendor to not be merely a part of the vendor community, but also their “trusted partner”. To that end, Starent team members are prepared to listen, participate with you in growing your successful business, and work beside you to resolve any issue that may arise.
> You can expect to receive fast, accurate, and professional care every time you contact us.
> E-mail us at Support@starentnetworks.com or visit us at https://support.starentnetworks.com/ (a valid user name and password is required to access this site).
> Our mailing address is:
> 30 International Place
> Tewksbury, MA, USA 01876
> Our shipping address is:
> 200 Ames Pond Drive
> Tewksbury, MA, USA 01876
> Important: For warranty and repair information, please be sure to include the Return Material Authorization (RMA) tracking number on the outside of the package.
> Providing Documentation Feedback
> At Starent Networks, we take great pride in the overall quality of our user documentation. Our Technical Communication team has strived to ensure the accuracy, completeness, and general usability of our documentation.
> As part of our goal to ensure the highest level of quality in our documentation, we welcome customer feedback. Please e-mail us with any questions, comments, or suggestions at TechComm@starentnetworks.com. Should you find an error or omission in our documentation, a request for support can be opened from the Support area of our Internet site- https://support.starentnetworks.com/. (Note that a valid username and password is required in order to access this area.) When requesting support for documentation issues, please ensure that “Documentation Request” is selected as the request type and that you provide all relevant information including document title, part number, revision, document date (if available), and any relevant chapter or page numbers.
> We look forward to continually improving the quality of our documentation with your help.

Cisco Systems Inc.
Tel: 408-526-4000
Fax: 408-527-0883