Cisco IOS Software Configuration Guide for Cisco Aironet Access Points, 12.3(2)JA - Error and Event Messages [Cisco Aironet 1100 Series]

Table Of Contents

Error and Event Messages

Association Management Messages

802.11 Subsystem Messages

Inter-Access Point Protocol Messages

Severity level: 4. Severity level: 4.Local Authenticator Messages

WDS Messages

Error and Event Messages

This appendix lists the CLI error and event messages.

Association Management Messages
Error Message    DOT11-3-BADSTATE: [mac-address] [chars] [chars] -> [chars]
Explanation 802.11 Association and management uses a table-driven state machine to keep track and transition an Association through various states. A state transition occurs when an Association receives one of many possible events. When this error occurs, it means that an Association received an event that it did not expect while in this state.
Recommended Action The system can continue but may lose the Association that generates this error. Copy the message exactly as it appears and report it to your technical service representative.
Error Message    DOT11-6-ASSOC: Interface [interface], Station [char] [mac] Associated
Explanation A station associated to an access point.
Recommended Action None.
Error Message    DOT11-6-ADD: Interface [interface], Station [mac] Associated to Parent 
[mac]
Explanation A station associated to an access point.
Recommended Action None.
Error Message    DOT11-6-DISASSOC: Interface [interface], Deauthenticating Station 
[mac] [char]
Explanation A station disassociated from an access point.
Recommended Action None.
Error Message    DOT11-6-ROAMED: Station [mac-address] Roamed to [mac-address]
Explanation A station roamed to a new access point.
Recommended Action None.
Error Message    LEAPCL-3-FAILED: AP Authentication to the WDS failed
Explanation The access point failed to authenticate to the WDS device because the username or password were incorrect.
Recommended Action Correct the username and password configuration on either the access point or the authentication server.
Error Message    LEAPCL-3-TIMEOUT: AP Timed out authenticating to the WDS
Explanation The access point failed to authenticate to the WDS device in the required time.
Recommended Action None.

802.11 Subsystem Messages
Error Message    DOT11-6-FREQ_INUSE: Radio frequency [int] is in use
Explanation When scanning for an unused frequency, the unit recognized another radio using the displayed frequency.
Recommended Action None.
Error Message    DOT11-6-FREQ_USED: Radio frequency [int] selected
Explanation After scanning for an unused frequency, the unit selected the displayed frequency.
Recommended Action None.
Error Message    DOT11-4-NO_SSID: No SSIDs configured, radio not started
Explanation All SSIDs were deleted from the configuration. At least one must be configured for the radio to run.
Recommended Action Configure at least one SSID on the access point.
Error Message    DOT11-4-LOADING_RADIO: Interface [interface] loading the radio 
firmware ([chars])
Explanation The radio has been stopped to load new firmware.
Recommended Action None.
Error Message    DOT11-2-RADIO_FAILED: Interface [interface] failed — [chars]
Explanation The radio driver found a severe error and is shutting down.
Recommended Action None.
Error Message    DOT11-4-LINK_DOWN: Radio parent lost: [chars]
Explanation The connection to the parent access point was lost for the displayed reason. The unit will try to find a new parent access point.
Recommended Action None.
Error Message    DOT11-4-CANT_ASSOC: Cannot associate: [chars]
Explanation The unit could not establish a connection to a parent access point for the displayed reason.
Recommended Action Verify that the basic configuration settings (SSID, WEP, and others) of the parent access point and this unit match.
Error Message    DOT11-4-MAXRETRIES: Packet to client [mac] reached max retries, remove 
the client
Explanation A packet sent to the client has not been successfully delivered many times, and the max retries limit has been reached. The client is deleted from the association table.
Recommended Action None.
Error Message    DOT11-AUTH_FAILED: Station [mac-address] authentication failed
Explanation The station failed authentication. Severity level: 7.
Recommended Action Verify that the user entered the correct username and password, and check that the authentication server is online.
Error Message     Severity level: 7.DOT11-TKIP_MIC_FAILURE: TKIP Michael MIC failure was 
detected on a packet (TSC=0x0) received from [mac-address]
Explanation TKIP Michael MIC failure was detected on a unicast frame decrypted locally with the pairwise key. Severity level: 4.
Recommended Action A failure of the Michael MIC in a packet usually indicates an active attack on your network. Search for and remove potential rogue devices from your wireless LAN.
Error Message    DOT11-TKIP_MIC_FAILURE_REPORT: Received TKIP Michael MIC failure 
report from the station [mac-address] on the packet (TSC=0x0) encrypted and 
protected by [key] key
Explanation The access point received an EAPOL-key from a station notifying the access point that TKIP Michael MIC failed on a packet transmitted by this access point. Severity level: 4.
Recommended Action None.
Error Message    DOT11-TKIP_MIC_FAILURE_REPEATED: Two TKIP Michael MIC failures were 
detected within [number] seconds on [interface] interface. The interface will be 
put on MIC failure hold state for next [number] seconds
Explanation Because MIC failures usually indicate an active attack on your network, the interface will be put on hold for the configured time. During this hold time, stations using TKIP ciphers are disassociated and cannot reassociate until the hold time ends. At the end of the hold time, the interface operates normally. Severity level: 3.
Recommended Action Michael MIC failures usually indicate an active attack on your network. Search for and remove potential rogue devices from your wireless LAN. If this is a false alarm and the interface should not be on hold this long, use the countermeasure tkip hold-time command to adjust the hold time.
Error Message    Multicast received for AP sa [mac-address], da [mac-address], ra 
cbcb.cbcb.cbcb ta [mac-address]
Explanation    The access point received a direct broadcast/multicast frame in which the dot11 MAC header's RA address field is a broadcast/multicast address.
Recommended Action    None. However, if your access point displays this message frequently, capture these frames with a sniffer for further analysis.
Recommended Action

Inter-Access Point Protocol Messages
Error Message    DOT11-6-ROAMED: Station [mac-address] Roamed to [mac-address]
Explanation A station has roamed to a new access point.
Recommended Action None.
Error Message    DOT11-STANDBY-REQUEST: Hotstandby request to shut down radios from 
[mac-address]
Explanation A standby access point has requested this access point to shut down its radio interfaces because a failure has been detected on one of this access point's radio interfaces. Severity level: 6.
Recommended Action None.

Severity level: 4. Severity level: 4.Local Authenticator Messages
Error Message    RADSRV-4-NAS_UNKNOWN: Unknown authenticator: [ip-address]
Explanation The local RADIUS server received an authentication request but does not recognize the IP address of the network access server (NAS) that forwarded the request.
Recommended Action Make sure that every access point on your wireless LAN is configured as a NAS on your local RADIUS server.
Error Message    RADSRV-4-NAS_KEYMIS: NAS shared key mismatch.
Explanation The local RADIUS server received an authentication request but the message signature indicates that the shared key text does not match.
Recommended Action Correct the shared key configuration on either the NAS or on the local RADIUS server.
Error Message    RADSRV-4-BLOCKED: Client blocked due to repeated failed 
authentications
Explanation A user failed authentication the number of times configured to trigger a block, and the account been disabled.
Recommended Action Use the clear radius local-server user username privileged EXEC command to unblock the user, or allow the block on the user to expire by the configured lockout time.

WDS Messages
Error Message    WLCCP_WDS-6-REPEATER_STOP: WLCCP WDS on Repeater unsupported, WDS is 
disabled.
Explanation Repeater access points do not support WDS.
Recommended Action None.
Error Message    WLCCP_WDS-6-PREV_VER_AP: A previous version of AP is detected.
Explanation The WDS device detected a previous version of the access point.
Recommended Action None.
Error Message    WLCCP_AP-6-INFRA: WLCCP Infrastructure Authenticated
Explanation The access point successfully authenticated to the WDS device.
Recommended Action None.
Error Message    WLCCP_AP-6-STAND_ALONE: Connection lost to WLCCP server, changing to 
Stand-Alone Mode
Explanation The access point lost its connection to the WDS device and is in stand-alone mode.
Recommended Action None.
Error Message    WLCCP_AP-6-PREV_VER_WDS: A previous version of WDS is detected
Explanation The access point detected a previous version of WDS.
Recommended Action Check for an unsupported version of WDS on your network.
Error Message    WLCCP_AP-6-UNSUP_VER_WDS: An unsupported version of WDS is detected
Explanation The access point detected an unsupported version of WDS.
Recommended Action Check for an unsupported version of WDS on your network.
Error Message    WLCCP_NM-3-WNM_LINK_DOWN: Link to WNM is down
Explanation The network manager is not responding to keep-active messages.
Recommended Action Check for a problem with the network manager or with the network path to the network manager.
Error Message    WLCCP_NM-6-WNM_LINK_UP: Link to WNM is up
Explanation The network manager is now responding to keep-active messages.
Recommended Action None.
Error Message    WLCCP_NM-6-RESET: Resetting WLCCP_NM
Explanation A change in the network manager IP address or a temporary out-of-resource state might have caused a reset on the WDS network manager subsystem, but everything will get back to normal shortly.
Recommended Action None.

	Cisco IOS Software Configuration Guide for Cisco Aironet Access Points, 12.3(2)JA
	Error and Event Messages
Cisco IOS Software Configuration Guide for Cisco Aironet Access Points, 12.3(2)JA Preface Overview Configuring the Access Point for the First Time Using the Web-Browser Interface Using the Command-Line Interface Administering the Access Point Configuring Radio Settings Configuring Multiple SSIDs Configuring an Access Point as a Local Authenticator Configuring Cipher Suites and WEP Configuring Authentication Types Configuring WDS, Fast Secure Roaming, and Radio Management Configuring RADIUS and TACACS+ Servers Configuring VLANs Configuring QoS Configuring Filters Configuring CDP Configuring SNMP Configuring Repeater and Standby Access Points and Workgroup Bridge Mode Managing Firmware and Configurations Configuring System Message Logging Troubleshooting Channels and Antenna Settings Protocol Filters Supported MIBs Error and Event Messages Glossary	Download this chapter Error and Event Messages Download the complete book Cisco IOS Software Configuration Guide for Cisco Aironet Access Points, 12.3(2)JA (Full book in PDF format) (PDF - 8 MB) Feedback Table Of Contents Error and Event Messages Association Management Messages 802.11 Subsystem Messages Inter-Access Point Protocol Messages Severity level: 4. Severity level: 4.Local Authenticator Messages WDS Messages Error and Event Messages This appendix lists the CLI error and event messages. Association Management Messages Error Message DOT11-3-BADSTATE: [mac-address] [chars] [chars] -> [chars] Explanation 802.11 Association and management uses a table-driven state machine to keep track and transition an Association through various states. A state transition occurs when an Association receives one of many possible events. When this error occurs, it means that an Association received an event that it did not expect while in this state. Recommended Action The system can continue but may lose the Association that generates this error. Copy the message exactly as it appears and report it to your technical service representative. Error Message DOT11-6-ASSOC: Interface [interface], Station [char] [mac] Associated Explanation A station associated to an access point. Recommended Action None. Error Message DOT11-6-ADD: Interface [interface], Station [mac] Associated to Parent [mac] Explanation A station associated to an access point. Recommended Action None. Error Message DOT11-6-DISASSOC: Interface [interface], Deauthenticating Station [mac] [char] Explanation A station disassociated from an access point. Recommended Action None. Error Message DOT11-6-ROAMED: Station [mac-address] Roamed to [mac-address] Explanation A station roamed to a new access point. Recommended Action None. Error Message LEAPCL-3-FAILED: AP Authentication to the WDS failed Explanation The access point failed to authenticate to the WDS device because the username or password were incorrect. Recommended Action Correct the username and password configuration on either the access point or the authentication server. Error Message LEAPCL-3-TIMEOUT: AP Timed out authenticating to the WDS Explanation The access point failed to authenticate to the WDS device in the required time. Recommended Action None. 802.11 Subsystem Messages Error Message DOT11-6-FREQ_INUSE: Radio frequency [int] is in use Explanation When scanning for an unused frequency, the unit recognized another radio using the displayed frequency. Recommended Action None. Error Message DOT11-6-FREQ_USED: Radio frequency [int] selected Explanation After scanning for an unused frequency, the unit selected the displayed frequency. Recommended Action None. Error Message DOT11-4-NO_SSID: No SSIDs configured, radio not started Explanation All SSIDs were deleted from the configuration. At least one must be configured for the radio to run. Recommended Action Configure at least one SSID on the access point. Error Message DOT11-4-LOADING_RADIO: Interface [interface] loading the radio firmware ([chars]) Explanation The radio has been stopped to load new firmware. Recommended Action None. Error Message DOT11-2-RADIO_FAILED: Interface [interface] failed — [chars] Explanation The radio driver found a severe error and is shutting down. Recommended Action None. Error Message DOT11-4-LINK_DOWN: Radio parent lost: [chars] Explanation The connection to the parent access point was lost for the displayed reason. The unit will try to find a new parent access point. Recommended Action None. Error Message DOT11-4-CANT_ASSOC: Cannot associate: [chars] Explanation The unit could not establish a connection to a parent access point for the displayed reason. Recommended Action Verify that the basic configuration settings (SSID, WEP, and others) of the parent access point and this unit match. Error Message DOT11-4-MAXRETRIES: Packet to client [mac] reached max retries, remove the client Explanation A packet sent to the client has not been successfully delivered many times, and the max retries limit has been reached. The client is deleted from the association table. Recommended Action None. Error Message DOT11-AUTH_FAILED: Station [mac-address] authentication failed Explanation The station failed authentication. Severity level: 7. Recommended Action Verify that the user entered the correct username and password, and check that the authentication server is online. Error Message Severity level: 7.DOT11-TKIP_MIC_FAILURE: TKIP Michael MIC failure was detected on a packet (TSC=0x0) received from [mac-address] Explanation TKIP Michael MIC failure was detected on a unicast frame decrypted locally with the pairwise key. Severity level: 4. Recommended Action A failure of the Michael MIC in a packet usually indicates an active attack on your network. Search for and remove potential rogue devices from your wireless LAN. Error Message DOT11-TKIP_MIC_FAILURE_REPORT: Received TKIP Michael MIC failure report from the station [mac-address] on the packet (TSC=0x0) encrypted and protected by [key] key Explanation The access point received an EAPOL-key from a station notifying the access point that TKIP Michael MIC failed on a packet transmitted by this access point. Severity level: 4. Recommended Action None. Error Message DOT11-TKIP_MIC_FAILURE_REPEATED: Two TKIP Michael MIC failures were detected within [number] seconds on [interface] interface. The interface will be put on MIC failure hold state for next [number] seconds Explanation Because MIC failures usually indicate an active attack on your network, the interface will be put on hold for the configured time. During this hold time, stations using TKIP ciphers are disassociated and cannot reassociate until the hold time ends. At the end of the hold time, the interface operates normally. Severity level: 3. Recommended Action Michael MIC failures usually indicate an active attack on your network. Search for and remove potential rogue devices from your wireless LAN. If this is a false alarm and the interface should not be on hold this long, use the countermeasure tkip hold-time command to adjust the hold time. Error Message Multicast received for AP sa [mac-address], da [mac-address], ra cbcb.cbcb.cbcb ta [mac-address] Explanation The access point received a direct broadcast/multicast frame in which the dot11 MAC header's RA address field is a broadcast/multicast address. Recommended Action None. However, if your access point displays this message frequently, capture these frames with a sniffer for further analysis. Recommended Action Inter-Access Point Protocol Messages Error Message DOT11-6-ROAMED: Station [mac-address] Roamed to [mac-address] Explanation A station has roamed to a new access point. Recommended Action None. Error Message DOT11-STANDBY-REQUEST: Hotstandby request to shut down radios from [mac-address] Explanation A standby access point has requested this access point to shut down its radio interfaces because a failure has been detected on one of this access point's radio interfaces. Severity level: 6. Recommended Action None. Severity level: 4. Severity level: 4.Local Authenticator Messages Error Message RADSRV-4-NAS_UNKNOWN: Unknown authenticator: [ip-address] Explanation The local RADIUS server received an authentication request but does not recognize the IP address of the network access server (NAS) that forwarded the request. Recommended Action Make sure that every access point on your wireless LAN is configured as a NAS on your local RADIUS server. Error Message RADSRV-4-NAS_KEYMIS: NAS shared key mismatch. Explanation The local RADIUS server received an authentication request but the message signature indicates that the shared key text does not match. Recommended Action Correct the shared key configuration on either the NAS or on the local RADIUS server. Error Message RADSRV-4-BLOCKED: Client blocked due to repeated failed authentications Explanation A user failed authentication the number of times configured to trigger a block, and the account been disabled. Recommended Action Use the clear radius local-server user username privileged EXEC command to unblock the user, or allow the block on the user to expire by the configured lockout time. WDS Messages Error Message WLCCP_WDS-6-REPEATER_STOP: WLCCP WDS on Repeater unsupported, WDS is disabled. Explanation Repeater access points do not support WDS. Recommended Action None. Error Message WLCCP_WDS-6-PREV_VER_AP: A previous version of AP is detected. Explanation The WDS device detected a previous version of the access point. Recommended Action None. Error Message WLCCP_AP-6-INFRA: WLCCP Infrastructure Authenticated Explanation The access point successfully authenticated to the WDS device. Recommended Action None. Error Message WLCCP_AP-6-STAND_ALONE: Connection lost to WLCCP server, changing to Stand-Alone Mode Explanation The access point lost its connection to the WDS device and is in stand-alone mode. Recommended Action None. Error Message WLCCP_AP-6-PREV_VER_WDS: A previous version of WDS is detected Explanation The access point detected a previous version of WDS. Recommended Action Check for an unsupported version of WDS on your network. Error Message WLCCP_AP-6-UNSUP_VER_WDS: An unsupported version of WDS is detected Explanation The access point detected an unsupported version of WDS. Recommended Action Check for an unsupported version of WDS on your network. Error Message WLCCP_NM-3-WNM_LINK_DOWN: Link to WNM is down Explanation The network manager is not responding to keep-active messages. Recommended Action Check for a problem with the network manager or with the network path to the network manager. Error Message WLCCP_NM-6-WNM_LINK_UP: Link to WNM is up Explanation The network manager is now responding to keep-active messages. Recommended Action None. Error Message WLCCP_NM-6-RESET: Resetting WLCCP_NM Explanation A change in the network manager IP address or a temporary out-of-resource state might have caused a reset on the WDS network manager subsystem, but everything will get back to normal shortly. Recommended Action None.
	Terms & Conditions \| Privacy Statement \| Cookie Policy \| Trademarks