Cisco Unity Express 8.0 Installation and Upgrade Guide
Appendix B: Restoring Files

Table Of Contents

Appendix B: Restoring Files


Appendix B: Restoring Files


Last Updated: June 2, 2010

After the backup files are created, you can restore them when needed. Restoring is done in offline mode. Active calls, IMAP, and VoiceView sessions are terminated, and no new calls are accepted (autoattendant calls are permitted). You should consider doing the restore when telephone subscribers are least likely to be on the telephone.

Use the show backup server command to locate the backup ID of the file that you want to restore.

See the Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide for 3.0 and Later Versions and the GUI online help.

SUMMARY STEPS

1. show backup server

2. offline

3. restore id backupid category {all | configuration | data}

4. reload

5. show backup history

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

show backup server

Example:

se-10-0-0-0# show backup server

Lists the data and configuration backup files. Look at the backup ID field for the revision number of the file that you want to restore.

Step 2 

offline

Example:

se-10-0-0-0# offline

Enters offline mode. All active voice-mail calls are terminated.

Step 3 

restore id backupid category {all | configuration | historicaldata | data}

Example:

se-10-0-0-0(offline)# restore id 22 category all

se-10-0-0-0(offline)# restore id 8 category configuration

se-10-0-0-0(offline)# restore id 3 category data

Specifies the backup ID backupid value and the file type to be restored.

Step 4 

reload

Example:

se-10-0-0-0(offline)# reload

Resets the Cisco Unity Express module so that the restored values take effect.

Step 5 

show backup history

Example:

se-10-0-0-0# show backup history

Displays the backup and restore procedures and the success or failure of those attempts.