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Table Of Contents
Types of TimeCardView Software Upgrades
Platforms and Cisco IOS Software Images
Cisco IP Phones Supporting TimeCardView
Software Licenses and Factory-Set Limits
Installing the TimeCardView Package File on Cisco Unity Express
Configuring An Autologin for TimeCardView on Intuit's QuickBooks
Installing the TCVQB-Connector on Intuit's QuickBooks Server
Installing, Upgrading, or Downgrading Your TimeCardView License
Installation
First published: January 2009
Revised: March 17, 2010This chapter describes the TimeCardView command-line interface (CLI) options for installing and upgrading the TimeCardView software.
Use the tasks and procedures in this chapter before performing the administrative tasks described in the subsequent chapters of this guide.
Note
Use this guide for a TimeCardView installation or upgrade. This guide does not provide information on the installation of Cisco network modules, Cisco routers, Cisco Unified Communications Manager, Cisco Unified Communications Manager Express routers, or Cisco Unity Express. For late-breaking information about this version of TimeCardView, see the release notes.
This chapter covers:
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Prerequisites
TimeCardView is provided as an add-on package to Cisco Unity Express, with which it co-resides on a service module. Because you configure its users by enabling a Cisco Unity Express user as a TimeCardView user, the installation of Cisco Unity Express is a prerequisite.
Verify that the telephones and extensions connected to the Cisco Unified CME router or Cisco Unified Communications Manager server are configured. If you have not completed the configuration, see the applicable version of the Cisco Unified Communications Manager Administrator Guide or the applicable version of the Cisco Unified CME Administrator Guide for the procedures. For Cisco Unified CME systems, you can use the Cisco Unity Express GUI for these procedures.
Types of TimeCardView Software Upgrades
Only one procedure is available for upgrading TimeCardView software, a clean install.
For a complete list of versions and the upgrade processes available for them, see the Release Notes for TimeCardView 7.0.
Platforms and Cisco IOS Software Images
The TimeCardView application uses a set of commands that are similar in structure to Cisco IOS software commands. However, TimeCardView commands do not affect the Cisco IOS configuration.
See the Release Notes for TimeCardView 7.0.x for detailed information about the supported TimeCardView software images and hardware platforms.
TimeCardView is supported on:
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Cisco IP Phones Supporting TimeCardView
TimeCardView supports the following Cisco Unified IP phone models:
Software Licenses and Factory-Set Limits
When you order TimeCardView, TimeCardView software is installed on the Cisco Unity Express module at the factory. Spare modules also ship with the software installed.
For information about upgrading, or downgrading, see the relevant section of the Cisco Unity Express Installation and Upgrade Guide.
System limits and license information for NME-CUE and information about Interactive Voice Response (IVR) licenses, as well as for the Cisco 1861 are in the Release Notes for Cisco Unity Express. System limits and license information for TimeCardView are in the Release Notes for TimeCardView7.0.x.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).
Further information about the SSL and other Cisco Unity Express Software Copyrights and Licenses is provided at: http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/licenses/lic_copy.html.
Installing TimeCardView
Installing this product entails only the first step below unless you intend to have TimeCardView integrate with Intuit's QuickBooks, in which case you must carry out the second and third steps in sequence:
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Prerequisites
The following is required for installing TimeCardView:
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If you want to integrate with QuickBooks,
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Installing the TimeCardView Package File on Cisco Unity Express
You can install or remove TimeCardView only in Cisco Unity Express online mode. You cannot add it or remove it using the boothelper except when you perform a complete installation of the Cisco Unity Express software. For more information, see your version of the Cisco Unity Express Installation and Upgrade Guide.
SUMMARY STEPS
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DETAILED STEPS
Step 1
Step 2
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Step 3
Step 4
Configuring An Autologin for TimeCardView on Intuit's QuickBooks
Although the description of this step does not fall within the scope of the present guide, you must nonetheless configure an autologin for TimeCardView on the QuickBooks server at this point. For instructions on this procedure, see the TimeCardView GUI Guide or the QuickBooks documentation.
Installing the TCVQB-Connector on Intuit's QuickBooks Server
The TCVQB Connector is the utility that enables TimeCardView and QuickBooks to communicate; you must install it on the server running QuickBooks and set its parameters for interfacing with TimeCardView.
QuickBooks must be up and running when you install the TCVQB-Connector. During the installation, the installer prompts you to enter:
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The default port number is 57343. You can change this after installation, by using Notepad to edit the TCVConfig.ini file, which you find in the same folder where you installed the Connector. Your changes do not take effect until you restart the TCVQB-Connector.
Access the The TCVQB-Connector log via the icon in the systray on the machine running QuickBooks. The key to the log is as follows:
1 — errors, 2 — warnings and errors, 3 — debug messages, warnings and errors,
You must configure QuickBooks to allow TimeCardView access to the necessary files. For instructions, see the TimeCardView GUI Guide or the QuickBooks documentation.
Installing, Upgrading, or Downgrading Your TimeCardView License
See "Upgrading or Downgrading the Cisco Unity Express License in the Same Version" in your version of the Cisco Unity Express Installation and Upgrade Guide.
