Feedback
Table Of Contents
Overview of TimeCardView Configuration
Documents Related to Cisco Unity Express
Obtaining Documentation and Submitting a Service Request
Introduction
First published: January 2009
Revised: March 17, 2010Contents
•
Overview of TimeCardView Configuration
•
Functional Overview
This section briefly describes the capabilities of TimeCardView 1.0, and it contains the following sections:
Purpose
TimeCardView is a time and attendance system for Cisco Unity Express users on Cisco IP phones connected to Cisco Unified Communications Manager Express (Cisco Unified CME) or Cisco Unified Communications Manager (see "Cisco IP Phones Supporting TimeCardView" on page 6 for a list of the models supported). TimeCardView automatically tracks employees' working hours and enables supervisors to view employees' real time status. It provides for online review and approval of timesheets and it can generate the reports supervisors and payroll specialists need via the Historical Reporting Client and export them to the .csv and .xls file formats.
TimeCardView interfaces with backend accounting software such as Intuit's QuickBooks so that timesheet data can be seamlessly transferred into the accounting system, thus eliminating human error. Integrating with QuickBooks is optional.
With QuickBooks, TimeCardView also saves Cisco Unity Express administrators from having to enter employees' names into the system one by one. Instead, employee data can be imported from QuickBooks into the Cisco Unity Express system and vice versa, employee data can be exported from Cisco Unity Express to QuickBooks via TimeCardView.
TimeCardView has the following user interfaces:
•
•
•
•
Employees' Role
Those whose working hours are to be tracked (hereafter referred to as employees, and not supervisors, payroll specialists, and Cisco Unity Express administrators) access TimeCardView by using the Services button on the Cisco IP phones. After they log in, TimeCardView presents a menu of options on the IP phone interface for starting or ending their shifts, breaks, and lunches. Employees can also review their hours. If an employee has a mailbox configured on the system, then the TimeCardView phone user interface provides direct access to the employee's voice-mailbox.
Employees can also use the web GUI for tasks like resetting their passwords. Employees who forget to clock out at the end of their at the end of their activity (shift, break, lunch, etc.) or who exceed the maximum working hours set by the payroll specialist (see "Payroll Specialists' Role") are locked out until their supervisor re-enables access. The employee's supervisor uses the TimeCardView phone interface to override lock-outs.
Supervisors' Role
Using the TimeCardView GUI or the phone interface, supervisors can monitor the status of the employees who report to them and send voice messages to them (if voice-mailboxes are configured for them) and e-page messages to them (if the Cisco Unity Express administrator has configured e-page addresses for them). Supervisors can use the GUI to edit the timesheets of their direct reports, and they can use the IP phone interface to edit or override the status of their direct reports. When the system locks out an employee for forgetting to clock out at the end of his or her shift, for example, that employee's supervisor uses the TimeCardView phone interface to unlock the employee's account.
Payroll Specialists' Role
Like supervisors, payroll specialists use the TimeCardView web GUI to review, modify, and approve employees' timesheets.
Using the TimeCardView web GUI, payroll specialists can transfer timesheet data to a QuickBooks server and export or import TimeCardView users' names to or from QuickBooks. Payroll specialists and supervisors can add and delete TimeCardView users. payroll specialists can review and approve all users' timesheets. They can set the maximum regular working hours per day, the duration of shifts, breaks, lunch, maximum overtime hours per day, etc.
Overview of TimeCardView Configuration
This section briefly describes TimeCardView in relation to Cisco Unity Express and gives an overview of the tasks involved in setting up TimeCardView.
TimeCardView is available as an add-on package to Cisco Unity Express, with which it co-resides on a service module. Because you configure its users by enabling a Cisco Unity Express user as a TimeCardView user, the installation of Cisco Unity Express is a prerequisite. The maximum number of TimeCardView users is restricted to the maximum number of Cisco Unity Express users that your platform supports.
All configuration-related commands appear in the running configuration of your Cisco Unity Express installation.
Almost all configuration and administration functions for TimeCardView are available through the GUI.
After globally enabling TimeCardView, you enable access to TimeCardView for individual employees required to use it, their supervisors and payroll specialist(s). Until this point, these three functions are all simply TimeCardView users (in addition to being Cisco Unity Express users). Now you allocate supervisor and payroll specialist privileges to the designated users.
The next steps set up the system parameters for the working hours and so on. Optionally, you can configure integration with QuickBooks, which takes the form of configuring TimeCardView as a QuickBooks integrated application, so that you can sync TimeCardView manually with QuickBooks.
The final configuration tasks are setting database capacity and scheduling database purges, along with clearing data manually when required, and backing up and restoring. TimeCardView also provides the facility to copy timesheets to an external FTP server.
When you have completed these tasks, you can start running the TimeCardView GUI so that supervisors and payroll specialists can use it to perform their duties without having recourse to the Cisco Unity Express command line interface. To facilitate operations, some of the GUI functionalities are available as CLIs.
Additional References
•
Documents Related to Cisco Unity Express
See Cisco Unity Express Documentation, By Version for links to documents related to Cisco Unity Express.
Technical Assistance
The Cisco Support website - http://www.cisco.com/techsupport - provides extensive online resources, including documentation and tools for troubleshooting and resolving technical issues with Cisco products and technologies.
To receive security and technical information about your products, you can subscribe to various services, such as the Product Alert Tool (accessed from Field Notices), the Cisco Technical Services Newsletter, and Really Simple Syndication (RSS) Feeds.
Access to most tools on the Cisco Support website requires a Cisco.com user ID and password.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.