Cisco Unity Express 3.2 Guide to Writing and Editing Scripts
Index

Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W -

A

aa_sample1.aef file 37

aa script 1

acceptable digits, specifying 143

accept step 73

annotate step 105

attach to fax step 101

auto attendant sample script 1

B

barge In option 133

bigdecimal variables 18

bigInteger variables 18

boolean variables 17

breakpoint 27

business hours step 106

C

cache document step 90

call contact steps 67

call flow, describing 5

call redirect step 68

call redirect step, using 63

call subflow step 106

general tab 107

parameter mapping tab 107

character generator type 176

character variables 17

contact, definition 73

contact palette 73

contact variable 19

continue on prompt errors option 32, 133

country generator type 178

create conditional prompt step 169

create conditional prompt step, using 41

create container prompt step 170

create fax step 100

create file document step 91

create generated prompt step 173

create generated prompt step, using 50

create URL document step 92

credit card expiration date generator type 179

credit card number generator type 179

currency generator type 178

D

database get profile name 84

database get resource name 84

database get step 82

field selection tab 84

general tab 83

database palette 77

database read profile name 80

database read resource name 80

database read step 79

comments tab 82

general tab 79

SQL tab 80

database release step 89

database steps 78

database write step 85

comments tab 88

general tab 85

SQL tab 86

test tab 88

date generator type 176

date variables 18

day of week step 109

debugging

limitations 30

modes 22

scripts 21

debug pane 20

debugging features 21

nonreactive debugging 29

reactive debugging 24

toolbar 21

validate 20

debug toolbar 21

decrement step 111

default scripts

overview 34

sharing variables 14

defining variables 15

delay step 111

design pane 12

dial-by-extension menu step 160

dial-by-extension step

dial-by-extension tab 165

general tab 161

input tab 163

prompt tab 163

displaying step properties 14

document palette 90

double variables 19

E

edit variable properties 15

e-mail contact step 96

eMail Contact steps 96

ending an application 77

end step 112

error handling

on exception clear 34

on exception goto 33

overview 2

registering a handler 33

errors

continue on prompt option 32

exceptions 33

output branches 33

exceptions 32

exceptions, errors 33

explicit confirmation step 132

general tab 132

input tab 134

interruptible option 132, 158

prompts tab 133

explicit confirmation step, using 59

exporting variables 19

expression editor 30

expressions

expression editor 30

operators 31

overview 2

using 30

extended get digit string step 135

DTMF control tab 138

general tab 136

input tab 137

prompt tab 136

extended play prompt step 158

general tab 158

input tab 159

prompt tab 159

extension to user step 183

F

fax contact step 100

float variables 17

flow control, overview 2

fullname generator type 179

G

general palette 104

generator type

character 176

country 178

credit card expiration date 179

credit card number 179

currency 178

date 176

fullname 179

language 179

number 175

ordinal 177

spelling 176

telephone number 179

time 177

get call contact info step 69

get contact Info step 74

get contact info step 74

get digit string step 139

filter tab 143

general tab 140

input tab 142

prompt tab 141

get digit string step, using 48

get HTTP contact info step 122

cookies tab 125

environment tab 126

general tab 122

headers tab 123

parameters tab 124

get list member step 112

get user info step 182

goto, label step 113

goto step 113

H

HTTP contact step 121

HTTP redirect step 127

I

if step 114

implicit confirmation step 144

implicit confirmation step, using 58

increment step 114

Increment step, using 53

increment step, using 50, 60, 62

installing the script editor 35

integer variables 17

interruptible option 132, 158

interruption of scripts 35

is holiday step 115

L

label, goto step 115

label step 115

language generator type 179

long variables 19

M

main window, script editor 12

media steps 131

menu step 145

general tab 146, 160

input tab 148

prompt tab 148

N

name to user step 149

dialog tab 154

general tab 151

input tab 153

prompt tab 152

name to user step, using 55

nonreactive debugging 29

number generator type 175

O

on exception clear step 34, 116

on exception goto step 33, 116

operators

overview 2

priority 31

using 31

option

barge In 133

continue on prompt errors 32, 133

ordinal generator type 177

output branches, errors 33

P

parameter, overview 2

parameters 19

play prompt step 155

general tab 156

input tab 157

prompt tab 156

port 1099 22

prompt error exceptions 33

prompts

overview 3, 30

user 3, 30

using 30

prompt steps 168

prompt variable 19

properties, displaying step 14

R

reactive debugging 24

breakpoint 27

wait time 25

refresh database get schema 84

refresh database read schema 80

registering a handler 33

rename output option dialog box 147, 162

result user variable 151

S

sample script 37

script

call flow 5

concepts 1

debugging 20

default 14

design, overview 4

ending 13

output branch 13

overview 1

subflow 14

techniques 6

validating and testing 6

script editor

debug pane 20

design pane 12

installing 35

main window 12

overview 11

palette pane 12

variable pane 14

script interruption, overview 35

send digit string step 160

send e-mail step 99

send fax step 102

send response step 128

session steps 180

set contact info step 76

set HTTP contact Info step

headers tab 130

set HTTP contact info step 129

cookies tab 131

general tab 129

set session info step 180

context tab 181

general tab 180

set step 117

show database table fields 81

specifying acceptable digits 143

specifying result user variable 151

spelling generator type 176

start step 118

step

accept 73

adding to a script 13

annotate 105

attach to fax 101

business hours 106

cache document 90

call redirect 68

call subflow 106

changing the order of 13

create conditional prompt 169

create container prompt 170

create fax 100

create file document 91

create generated prompt 173

create URL document 92

database get 82

database release 89

database write 85

day of week 109

decrement 111

delay 111

dial-by-extension 160

displaying properties 14

e-mail contact 96

end 112

explicit confirmation 132

extended get digit string step 135

extended play prompt 158

extension to user 183

fax contact step 100

get call contact info 69

get contact Info 74

get contact info 74

get digit string 139

get HTTP contact info 122

get list member 112

get user info 182

get Uuser info 182

goto 113

HTTP contact 121

HTTP redirect 127

if 114

Implicit confirmation 144

implicit confirmation 144

increment 114

is holiday 115

label 115

menu 145

name to user 149

on exception clear 116

on exception goto 116

play prompt 155

properties 14

send digit string 160

send e-mail 99

send fax 102

send response 128

set 117

set contact info 76

set HTTP contact info 129

set session info 180

start 118

switch 118

terminate 77

text substitution for keywords 94

time of day 109, 120

variables 14, 15

voice browser 165

string variables 17

subflow 14

switch step 118

T

telephone number generator type 179

terminate step 77

text substitution for keywords step 94

time generator type 177

time of day step 109, 120

time variables 18

transferring calls 68

trigger, overview 3

U

user steps 182

user variable 19

V

validate 20

variable pane 14

variables

bigdecimal 18

bigInteger 18

boolean 17

character 17

contact 19

date 18

defining 15

definition 14, 15

double 19

exporting 19

float 17

integer 17

list 15

long 19

overview 2

parameters 19

prompt 19

restriction 14

result user 151

sharing 14

string 17

time 18

user 19

voice browser step 165

general tab 166

request parameters tab 167

return parameter tab 167

voicemail step 184

general tab 185

W

wait time 25