Cisco Unity Express 3.0 Guide to Writing and Editing Scripts
Index

Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W -

A

aa_sample1.aef file 45

aa script 9

acceptable digits, specifying 151

accept step 81

annotate step 113

attach to fax step 109

auto attendant sample script 9

B

barge In option 141

bigdecimal variables 26

bigInteger variables 26

boolean variables 25

breakpoint 35

business hours step 114

C

cache document step 98

call contact steps 75

call flow, describing 13

call redirect step 76

call redirect step, using 71

call subflow step 114

general tab 115

parameter mapping tab 115

character generator type 184

character variables 25

contact, definition 81

contact palette 81

contact variable 27

continue on prompt errors option 40, 141

country generator type 186

create conditional prompt step 177

create conditional prompt step, using 49

create container prompt step 178

create fax step 108

create file document step 99

create generated prompt step 181

create generated prompt step, using 58

create URL document step 100

credit card expiration date generator type 187

credit card number generator type 187

currency generator type 186

D

database get profile name 92

database get resource name 92

database get step 91

field selection tab 92

general tab 91

database palette 85

database read profile name 88

database read resource name 88

database read step 87

comments tab 90

general tab 87

SQL tab 88

database release step 97

database steps 86

database write step 93

comments tab 96

general tab 93

SQL tab 94

test tab 95

date generator type 184

date variables 26

day of week step 117

debugging

limitations 38

modes 30

scripts 29

debug pane 28

debugging features 29

nonreactive debugging 37

reactive debugging 32

toolbar 29

validate 28

debug toolbar 29

decrement step 119

default scripts

overview 42

sharing variables 22

defining variables 23

delay step 119

design pane 20

dial-by-extension menu step 168

dial-by-extension step

dial-by-extension tab 173

general tab 169

input tab 171

prompt tab 171

displaying step properties 22

document palette 98

double variables 27

E

edit variable properties 23

e-mail contact step 104

eMail Contact steps 104

ending an application 85

end step 120

error handling

on exception clear 42

on exception goto 41

overview 10

registering a handler 41

errors

continue on prompt option 40

exceptions 41

output branches 41

exceptions 40

exceptions, errors 41

explicit confirmation step 140

general tab 140

input tab 142

interruptible option 140, 166

prompts tab 141

explicit confirmation step, using 67

exporting variables 27

expression editor 38

expressions

expression editor 38

operators 39

overview 10

using 38

extended get digit string step 143

DTMF control tab 146

general tab 144

input tab 145

prompt tab 144

extended play prompt step 166

general tab 166

input tab 167

prompt tab 167

extension to user step 191

F

fax contact step 108

float variables 25

flow control, overview 10

fullname generator type 187

G

general palette 112

generator type

character 184

country 186

credit card expiration date 187

credit card number 187

currency 186

date 184

fullname 187

language 187

number 183

ordinal 185

spelling 184

telephone number 187

time 185

get call contact info step 77

get contact Info step 82

get contact info step 82

get digit string step 147

filter tab 151

general tab 148

input tab 150

prompt tab 149

get digit string step, using 56

get HTTP contact info step 130

cookies tab 133

environment tab 134

general tab 130

headers tab 131

parameters tab 132

get list member step 120

get user info step 190

goto, label step 121

goto step 121

H

HTTP contact step 129

HTTP redirect step 135

I

if step 122

implicit confirmation step 152

implicit confirmation step, using 66

increment step 122

Increment step, using 61

increment step, using 58, 68, 70

installing the script editor 43

integer variables 25

interactive voice response 9

interruptible option 140, 166

interruption of scripts 43

is holiday step 123

L

label, goto step 123

label step 123

language generator type 187

long variables 27

M

main window, script editor 20

media steps 139

menu step 153

general tab 154, 168

input tab 156

prompt tab 156

N

name to user step 157

dialog tab 162

general tab 159

input tab 161

prompt tab 160

name to user step, using 63

nonreactive debugging 37

number generator type 183

O

on exception clear step 42, 124

on exception goto step 41, 124

operators

overview 10

priority 39

using 39

option

barge In 141

continue on prompt errors 40, 141

ordinal generator type 185

output branches, errors 41

P

parameter, overview 10

parameters 27

play prompt step 163

general tab 164

input tab 165

prompt tab 164

port 1099 30

prompt error exceptions 41

prompts

overview 11, 38

user 11, 38

using 38

prompt steps 176

prompt variable 27

properties, displaying step 22

R

reactive debugging 32

breakpoint 35

wait time 33

refresh database get schema 92

refresh database read schema 88

registering a handler 41

rename output option dialog box 155, 170

result user variable 159

S

sample script 45

script

call flow 13

concepts 9

debugging 28

default 22

design, overview 12

ending 21

output branch 21

overview 9

subflow 22

techniques 14

validating and testing 14

script editor

debug pane 28

design pane 20

installing 43

main window 20

overview 19

palette pane 20

variable pane 22

script interruption, overview 43

send digit string step 168

send e-mail step 107

send fax step 110

send response step 136

session steps 188

set contact info step 84

set HTTP contact Info step

headers tab 138

set HTTP contact info step 137

cookies tab 139

general tab 137

set session info step 188

context tab 189

general tab 188

set step 125

show database table fields 89

specifying acceptable digits 151

specifying result user variable 159

spelling generator type 184

start step 126

step

accept 81

adding to a script 21

annotate 113

attach to fax 109

business hours 114

cache document 98

call redirect 76

call subflow 114

changing the order of 21

create conditional prompt 177

create container prompt 178

create fax 108

create file document 99

create generated prompt 181

create URL document 100

database get 91

database release 97

database write 93

day of week 117

decrement 119

delay 119

dial-by-extension 168

displaying properties 22

e-mail contact 104

end 120

explicit confirmation 140

extended get digit string step 143

extended play prompt 166

extension to user 191

fax contact step 108

get call contact info 77

get contact Info 82

get contact info 82

get digit string 147

get HTTP contact info 130

get list member 120

get user info 190

get Uuser info 190

goto 121

HTTP contact 129

HTTP redirect 135

if 122

Implicit confirmation 152

implicit confirmation 152

increment 122

is holiday 123

label 123

menu 153

name to user 157

on exception clear 124

on exception goto 124

play prompt 163

properties 22

send digit string 168

send e-mail 107

send fax 110

send response 136

set 125

set contact info 84

set HTTP contact info 137

set session info 188

start 126

switch 126

terminate 85

text substitution for keywords 102

time of day 117, 128

variables 22, 23

voice browser 173

string variables 25

subflow 22

switch step 126

T

telephone number generator type 187

terminate step 85

text substitution for keywords step 102

time generator type 185

time of day step 117, 128

time variables 26

transferring calls 76

trigger, overview 11

U

user steps 190

user variable 27

V

validate 28

variable pane 22

variables

bigdecimal 26

bigInteger 26

boolean 25

character 25

contact 27

date 26

defining 23

definition 22, 23

double 27

exporting 27

float 25

integer 25

list 23

long 27

overview 10

parameters 27

prompt 27

restriction 22

result user 159

sharing 22

string 25

time 26

user 27

voice browser step 173

general tab 174

request parameters tab 175

return parameter tab 175

voicemail step 192

general tab 193

W

wait time 33