Table Of Contents
A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W -
A
aa_sample1.aef file 45
aa script 9
acceptable digits, specifying 151
accept step 81
annotate step 113
attach to fax step 109
auto attendant sample script 9
B
barge In option 141
bigdecimal variables 26
bigInteger variables 26
boolean variables 25
breakpoint 35
business hours step 114
C
cache document step 98
call contact steps 75
call flow, describing 13
call redirect step 76
call redirect step, using 71
call subflow step 114
general tab 115
parameter mapping tab 115
character generator type 184
character variables 25
contact, definition 81
contact palette 81
contact variable 27
continue on prompt errors option 40, 141
country generator type 186
create conditional prompt step 177
create conditional prompt step, using 49
create container prompt step 178
create fax step 108
create file document step 99
create generated prompt step 181
create generated prompt step, using 58
create URL document step 100
credit card expiration date generator type 187
credit card number generator type 187
currency generator type 186
D
database get profile name 92
database get resource name 92
database get step 91
field selection tab 92
general tab 91
database palette 85
database read profile name 88
database read resource name 88
database read step 87
comments tab 90
general tab 87
SQL tab 88
database release step 97
database steps 86
database write step 93
comments tab 96
general tab 93
SQL tab 94
test tab 95
date generator type 184
date variables 26
day of week step 117
debugging
limitations 38
modes 30
scripts 29
debug pane 28
debugging features 29
nonreactive debugging 37
reactive debugging 32
toolbar 29
validate 28
debug toolbar 29
decrement step 119
default scripts
overview 42
sharing variables 22
defining variables 23
delay step 119
design pane 20
dial-by-extension menu step 168
dial-by-extension step
dial-by-extension tab 173
general tab 169
input tab 171
prompt tab 171
displaying step properties 22
document palette 98
double variables 27
E
edit variable properties 23
e-mail contact step 104
eMail Contact steps 104
ending an application 85
end step 120
error handling
on exception clear 42
on exception goto 41
overview 10
registering a handler 41
errors
continue on prompt option 40
exceptions 41
output branches 41
exceptions 40
exceptions, errors 41
explicit confirmation step 140
general tab 140
input tab 142
interruptible option 140, 166
prompts tab 141
explicit confirmation step, using 67
exporting variables 27
expression editor 38
expressions
expression editor 38
operators 39
overview 10
using 38
extended get digit string step 143
DTMF control tab 146
general tab 144
input tab 145
prompt tab 144
extended play prompt step 166
general tab 166
input tab 167
prompt tab 167
extension to user step 191
F
fax contact step 108
float variables 25
flow control, overview 10
fullname generator type 187
G
general palette 112
generator type
character 184
country 186
credit card expiration date 187
credit card number 187
currency 186
date 184
fullname 187
language 187
number 183
ordinal 185
spelling 184
telephone number 187
time 185
get call contact info step 77
get contact Info step 82
get contact info step 82
get digit string step 147
filter tab 151
general tab 148
input tab 150
prompt tab 149
get digit string step, using 56
get HTTP contact info step 130
cookies tab 133
environment tab 134
general tab 130
headers tab 131
parameters tab 132
get list member step 120
get user info step 190
goto, label step 121
goto step 121
H
HTTP contact step 129
HTTP redirect step 135
I
if step 122
implicit confirmation step 152
implicit confirmation step, using 66
increment step 122
Increment step, using 61
increment step, using 58, 68, 70
installing the script editor 43
integer variables 25
interactive voice response 9
interruptible option 140, 166
interruption of scripts 43
is holiday step 123
L
label, goto step 123
label step 123
language generator type 187
long variables 27
M
main window, script editor 20
media steps 139
menu step 153
general tab 154, 168
input tab 156
prompt tab 156
N
name to user step 157
dialog tab 162
general tab 159
input tab 161
prompt tab 160
name to user step, using 63
nonreactive debugging 37
number generator type 183
O
on exception clear step 42, 124
on exception goto step 41, 124
operators
overview 10
priority 39
using 39
option
barge In 141
continue on prompt errors 40, 141
ordinal generator type 185
output branches, errors 41
P
parameter, overview 10
parameters 27
play prompt step 163
general tab 164
input tab 165
prompt tab 164
port 1099 30
prompt error exceptions 41
prompts
overview 11, 38
user 11, 38
using 38
prompt steps 176
prompt variable 27
properties, displaying step 22
R
reactive debugging 32
breakpoint 35
wait time 33
refresh database get schema 92
refresh database read schema 88
registering a handler 41
rename output option dialog box 155, 170
result user variable 159
S
sample script 45
script
call flow 13
concepts 9
debugging 28
default 22
design, overview 12
ending 21
output branch 21
overview 9
subflow 22
techniques 14
validating and testing 14
script editor
debug pane 28
design pane 20
installing 43
main window 20
overview 19
palette pane 20
variable pane 22
script interruption, overview 43
send digit string step 168
send e-mail step 107
send fax step 110
send response step 136
session steps 188
set contact info step 84
set HTTP contact Info step
headers tab 138
set HTTP contact info step 137
cookies tab 139
general tab 137
set session info step 188
context tab 189
general tab 188
set step 125
show database table fields 89
specifying acceptable digits 151
specifying result user variable 159
spelling generator type 184
start step 126
step
accept 81
adding to a script 21
annotate 113
attach to fax 109
business hours 114
cache document 98
call redirect 76
call subflow 114
changing the order of 21
create conditional prompt 177
create container prompt 178
create fax 108
create file document 99
create generated prompt 181
create URL document 100
database get 91
database release 97
database write 93
day of week 117
decrement 119
delay 119
dial-by-extension 168
displaying properties 22
e-mail contact 104
end 120
explicit confirmation 140
extended get digit string step 143
extended play prompt 166
extension to user 191
fax contact step 108
get call contact info 77
get contact Info 82
get contact info 82
get digit string 147
get HTTP contact info 130
get list member 120
get user info 190
get Uuser info 190
goto 121
HTTP contact 129
HTTP redirect 135
if 122
Implicit confirmation 152
implicit confirmation 152
increment 122
is holiday 123
label 123
menu 153
name to user 157
on exception clear 124
on exception goto 124
play prompt 163
properties 22
send digit string 168
send e-mail 107
send fax 110
send response 136
set 125
set contact info 84
set HTTP contact info 137
set session info 188
start 126
switch 126
terminate 85
text substitution for keywords 102
time of day 117, 128
variables 22, 23
voice browser 173
string variables 25
subflow 22
switch step 126
T
telephone number generator type 187
terminate step 85
text substitution for keywords step 102
time generator type 185
time of day step 117, 128
time variables 26
transferring calls 76
trigger, overview 11
U
user steps 190
user variable 27
V
validate 28
variable pane 22
variables
bigdecimal 26
bigInteger 26
boolean 25
character 25
contact 27
date 26
defining 23
definition 22, 23
double 27
exporting 27
float 25
integer 25
list 23
long 27
overview 10
parameters 27
prompt 27
restriction 22
result user 159
sharing 22
string 25
time 26
user 27
voice browser step 173
general tab 174
request parameters tab 175
return parameter tab 175
voicemail step 192
general tab 193
W
wait time 33