Cisco Unity Express 2.3 Installation and Upgrade Guide - Upgrading the Cisco Unity Express License [Cisco Unity Express]

Table Of Contents

Upgrading the Cisco Unity Express License

Task List

Downloading the License Files

Prerequisites

What to Do Next

Installing a New Software License File

Prerequisites

What to Do Next

Upgrading the Cisco Unity Express License

Last Updated: December 21, 2006

This chapter describes the procedures to upgrade the license size for existing Cisco Unity Express systems.

Note If your system is already configured, you cannot change the license type from Cisco Unified CallManager to Cisco Unified CallManager Express. To make that change, you must reinstall and reconfigure the system. The data cannot be restored.
However, you can change the license type prior to running the initialization wizard.

Note If you are changing to a smaller mailbox license, verify that the system meets the new license limit before downloading the new license. For example, if you are downgrading from a 50 mailbox license to a 12 mailbox license, ensure that your system does not have more than 12 configured mailboxes. If you have more than 12 mailboxes, delete the extra mailboxes before downgrading the license.

This procedure is a clean installation, which uses the software installer in the application. The clean installation permits the system to remain operational while the new software files are downloaded in the background. You must back up and restore your configuration files. Only an FTP server is required for the installation.

This chapter contains the following sections:

•Task List

•Downloading the License Files

•Installing a New Software License File

Task List

Upgrading to a new license requires the following sequence of activities:

Checklist

Checkoff

1. Order the license SKU from the Configurator. Choose a package from the following list:

Cisco Unified CallManager Express

•12-mailbox package: SCUE-LIC-12CME=

•25-mailbox package: SCUE-LIC-25CME=

•50-mailbox package: SCUE-LIC-150CME=

•100-mailbox package: SCUE-LIC-100CME=

•150-mailbox package: SCUE-LIC-150CME=

•200-mailbox package: SCUE-LIC-200CME=

•250-mailbox package: SCUE-LIC-250CME=

Cisco Unified CallManager

•12-mailbox package: SCUE-LIC-12CCM=

•25-mailbox package: SCUE-LIC-25CCM=

•50-mailbox package: SCUE-LIC-150CCM=

•100-mailbox package: SCUE-LIC-100CCM=

•150-mailbox package: SCUE-LIC-150CME=

•200-mailbox package: SCUE-LIC-200CME=

•250-mailbox package: SCUE-LIC-250CME=

2. Download the license files from Cisco.com. See "Downloading the License Files".

3. Save the current configuration.

4. Install the new license file. See "Installing a New Software License File".

5. Run the initialization wizard. See Cisco Unity Express 2.3 GUI Administrator Guide.

Downloading the License Files

After ordering the appropriate license SKU, download the corresponding license file and installer file.

Prerequisites

•IP address or name of the FTP server that will store the Cisco Unity Express applications.

•Verify that the FTP server is accessible.

SUMMARY STEPS

1. Log in and go to the Cisco Unity Express page on the Cisco Software Center website.

2. Download the appropriate license file.

3. Copy the file to the FTP server.

DETAILED STEPS

Step 1 Log in and go to the Cisco Unity Express page on the Cisco Software Center website at: http://www.cisco.com/public/sw-center/sw-voice.shtml.

Step 2 Download the appropriate license file from the following list:

Cisco Unified CallManager Express

Cisco Unified CallManager

•cue-vm-license_12mbx_cme_2.3.x.pkg

•cue-vm-license_25mbx_cme_2.3.x.pkg

•cue-vm-license_50mbx_cme_2.3.x.pkg

•cue-vm-license_100mbx_cme_2.3.x.pkg

•cue-vm-license_150mbx_cme_2.3.x.pkg

•cue-vm-license_200mbx_cme_2.3.x.pkg

•cue-vm-license_250mbx_cme_2.3.x.pkg

•cue-vm-license_12mbx_ccm_2.3.x.pkg

•cue-vm-license_25mbx_ccm_2.3.x.pkg

•cue-vm-license_50mbx_ccm_2.3.x.pkg

•cue-vm-license_100mbx_ccm_2.3.x.pkg

•cue-vm-license_150mbx_ccm_2.3.x.pkg

•cue-vm-license_200mbx_ccm_2.3.x.pkg

•cue-vm-license_250mbx_ccme_2.3.x.pkg

Step 3 Copy the file to the FTP server.

What to Do Next

Save the current configuration. After that is complete, install the new license file.

Installing a New Software License File

This section describes the procedure for installing a new software license using the online installer.

Note Installing a Release 1.X license file on a Release 2.X system is not supported.

Note You can also install a new language using the boot helper, but you have to do a complete installation. See the "Upgrading Using the Boot Helper" section.

Prerequisites

The following information is required to install the software license file using the online installer:

•FTP server user ID

•FTP server password

•License package name downloaded in the previous section "Downloading the License Files".

SUMMARY STEPS

1. Save your current configuration.

2. Enter the software install command to install the new license software.

3. Enter y to continue the installation.

4. Reload the module for the license to take affect.

DETAILED STEPS

Step 1 Save the running configuration to the startup configuration using the write command:
se-172-16-0-0# write
Step 2 Enter the software install command to install the new software:
se-172-16-0-0# software install clean url 
ftp://ftp_server_ip_address/path/Cisco-Unity-Express-license-package-filename username 
username password password
or, to install the software when the FTP server has been configured:
se-172-16-0-0# software install clean Cisco-Unity-Express-license-package-filename
Note To set the FTP server, see the software download server command in the Cisco Unity Express 2.3 Command Reference.

For example:
se-172-16-0-0# software install clean url 
ftp://ftp_server_ip_address/path/cue-vm-license_25mbx_cme_2.3.1.pkg username username 
password password
Step 3 Enter y to continue the installation:
WARNING:: This command will install the necessary software to
WARNING:: complete a clean install.  It is recommended that a backup be done
WARNING:: before installing software.
Would you like to continue? [n] y
Step 4 Reload the module for the license to take affect. You may continue with another install or upgrade before you reload the module.
se-172-16-0-0# reload
What to Do Next

•Enter the show software license command to verify the software license type.

Note If you have not yet reloaded the system with the new license, the old license information appears.
se-172-16-0-0# show software license
Core:
 - Application mode: CME
 - Total usable system ports: 8
Voicemail/Auto Attendant:
 - Max system mailbox capacity time: 6000
 - Default # of general delivery mailboxes: 20
 - Default # of personal mailboxes: 100
 - Max # of configurable mailboxes: 120
Languages:
 - Max installed languages: unlimited
 - Max enabled languages: 2
se-172-16-0-0#