Cisco Unity Express 2.3 Installation and Upgrade Guide
Appendix A: Backing Up Files

Table Of Contents

Appendix A: Backing Up Files

Numbering Scheme for Backup Files


Appendix A: Backing Up Files


Last Updated: July 25, 2006

Backup commands must be entered in EXEC mode while the system is in offline mode. Active calls are terminated, and no new calls are accepted. Consider doing the backup procedure at a time when telephone subscribers are least likely to be on the telephone.


Note We recommend that you back up your configuration files whenever changes are made to the system or application files. Data files, which contain voice messages, should be backed up daily to minimize data loss, such as from a hardware failure.


Numbering Scheme for Backup Files

Three types of backup requests are available: data only, configuration only, or all.

Data—Backs up greetings, voice-mail messages, recorded names, and custom scripts and prompts.

Configuration—Backs up only the running configuration. Use the show run command to display the current running configuration.

All—Backs up all data and configuration information.

Cisco Unity Express automatically numbers and dates the backup files and identifies the revision number in a backupid field.

Performing different backup types at various times causes different backup IDs for data backups and configuration backups. For example, the last data backup ID might be 3, and the last configuration backup might be 4. Performing an "all" backup might result in a backup ID of 5 for both data and configuration.

When restoring the files, refer to the backup ID for the backup file that you want to use. Use the show backup server command for a list of backup IDs.


Caution Offline mode terminates all existing voice-mail calls, and no new voice-mail calls are allowed. Calls to auto attendant are allowed. We recommend doing a backup when telephone subscribers are not active on calls.

SUMMARY STEPS

1. offline

2. backup category {all | configuration | data}

3. continue

4. show backup history

5. show backup server

DETAILED STEPS

 
Command or Action
Purpose

Step 1 

offline

Example:

se-10-0-0-0# offline

Enters offline mode. All active voice-mail calls are terminated.

Step 2 

backup category {all | configuration | data}

Example:

se-10-0-0-0(offline)# backup category all

se-10-0-0-0(offline)# backup category configuration

se-10-0-0-0(offline)# backup category data

Specifies the type of data to be backed up and stored.

Step 3 

continue

Example:

se-10-0-0-0(offline)# continue

Exits offline mode and returns to EXEC mode.

Step 4 

show backup history

Example:

se-10-0-0-0# show backup history

Displays the backup and restore procedures and the success or failure of those attempts.

Step 5 

show backup server

Example:

se-10-0-0-0# show backup server

Displays the backup files available on the backup server, the date of each backup, and the backup file ID.