Table Of Contents
voicemail broadcast message delete
voicemail broadcast recording time
voicemail configuration outgoing-email from-address
voicemail conversation caller recording-prompt
voicemail default broadcast expiration time
voicemail extension-length (network location id)
voicemail message future delete
voicemail notification allow-login
voicemail notification connect-timeout
voicemail notification email attach
voicemail notification preference
voicemail phone-prefix (network location id)
voicemail spoken-name (network location id)
voicemail vpim-encoding (network location id)
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Last Updated: July 25, 2006
voicemail broadcast message delete
voicemail broadcast recording time
voicemail configuration outgoing-email from-address
voicemail conversation caller recording-prompt
voicemail default broadcast expiration time
voicemail extension-length (network location id)
voicemail message future delete
voicemail notification allow-login
voicemail notification connect-timeout
voicemail notification email attach
voicemail notification preference
voicemail phone-prefix (network location id)
voicemail spoken-name (network location id)
voicemail vpim-encoding (network location id)
voice mailbox owner
To create a mailbox for a subscriber or a group and to enter mailbox configuration mode, use the voice mailbox owner command in Cisco Unity Express configuration mode. To delete the mailbox, use the no form of this command.
voice mailbox owner name [size seconds]
no voice mailbox owner name
Mailbox configuration mode:
default
description "text"
disable
expiration days
greeting [alternate | standard]
mailboxsize mailbox-size-seconds
messagesize message-size-seconds
no parameter
tutorialSyntax Description
Defaults
expiration: system-wide value
mailboxsize: system-wide value
messagesize: system-wide value
tutorial: enabledCommand Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
If the name value refers to a subscriber, this command creates a personal mailbox mapped to the subscriber's name and extension (previously configured with the username command). If the name value refers to a group, the command creates a general delivery mailbox that several subscribers and other groups can access.
The subscribers and groups must be configured before assigning them to a mailbox.
The mailbox owner records a standard greeting and an alternate, if needed, from the telephone user interface (TUI). If the mailbox owner has not recorded any greetings for the mailbox, Cisco Unity Express uses a default greeting.
The mailbox-size-seconds and message-size-seconds values depend on the number of mailboxes to be created and the storage capacity of the voice-mail system. Some mailboxes may need to be larger than others to accommodate more or longer messages. For example, a customer service department may need a larger mailbox to accommodate messages from customers. Consider the purpose of the mailbox when assigning its size and message length.
The sequence in which the parameters are configured is optional.
Examples
The following example shows a mailbox created for a subscriber:
se-10-0-0-0# config tse-10-0-0-0(config)# voice mailbox owner user7se-10-0-0-0(config-mailbox)# description "User 7's mailbox"se-10-0-0-0(config-mailbox)# greeting standardse-10-0-0-0(config-mailbox)# mailboxsize 360se-10-0-0-0(config-mailbox)# messagesize 150se-10-0-0-0(config-mailbox)# expiration time 21se-10-0-0-0(config-mailbox)# no tutorialse-10-0-0-0(config-mailbox)# exitse-10-0-0-0(config)#Related Commands
voice mailbox unlock
To unlock a voice mailbox, use the voice mailbox unlock command in Cisco Unity Express EXEC mode.
voice mailbox unlock {owner name | telephonenumber tel-number}
Syntax Description
owner name
Name of the mailbox owner. For a general delivery mailbox, this must be the owner's name, not a group member's name.
telephonenumber tel-number
Telephone number assigned to the mailbox.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
When a mailbox becomes locked, the owner hears a message stating that the mailbox is unavailable.
Examples
The following example unlocks an individual mailbox:
se-10-0-0-0> enablese-10-0-0-0# voice mailbox unlock owner user3The following example unlocks a general delivery mailbox:
se-10-0-0-0> enablese-10-0-0-0# voice mailbox unlock owner salesThe following example unlocks a mailbox using an extension number:
se-10-0-0-0> enablese-10-0-0-0# voice mailbox unlock telephonenumber 61122Related Commands
voicemail broadcast message
To configure the start and end times for a broadcast message, use the voicemail broadcast message command in Cisco Unity Express EXEC mode.
voicemail broadcast message message-id {starttime time date | endtime time date}
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following examples change the start and end times for a broadcast message:
se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM starttime 10:00 2004-09-15
se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM endtime 15:30 2004-09-16
Related Commands
voicemail broadcast message delete
To delete a broadcast message, use the voicemail broadcast message delete command in Cisco Unity Express EXEC mode.
voicemail broadcast message message-id delete
Syntax Description
message-id
Coded identifier of the broadcast message. Use the show voicemail broadcast messages command to obtain the message ID.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example deletes a broadcast message:
se-10-0-0-0# voicemail broadcast message JMX0824L4R4-NM-FOC08221WSQ-1103139552166-NBCM deleteRelated Commands
voicemail broadcast mwi
To enable the message-waiting indicators (MWIs) to turn on when a voice mailbox receives a broadcast message, use the voicemail broadcast mwi command in Cisco Unity Express configuration mode. To disable the MWI lights, use the no form of this command.
voicemail broadcast mwi
no voicemail broadcast mwi
Syntax Description
This command has no arguments or keywords.
Defaults
The default is disabled.
Command Modes
Cisco Unity Express configuration
Command History
Examples
The following example illustrates enabling the MWI lights for broadcast messages:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail broadcast mwise-10-0-0-0(config)# endThe following example illustrates disabling the MWI lights for broadcast messages:
se-10-0-0-0# config tse-10-0-0-0(config)# no voicemail broadcast mwise-10-0-0-0(config)# endRelated Commands
voicemail broadcast recording time
To configure the maximum broadcast message recording time for the local system, use the voicemail broadcast recording time command in Cisco Unity Express configuration mode. To set the recording time to the default value, use the no form of this command.
voicemail broadcast recording time broadcast-length
no voicemail broadcast recording time
Syntax Description
broadcast-length
Maximum length of broadcast messages, in seconds. Valid values range from 10 to 3600.
Defaults
900 seconds
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
To modify the length of the broadcast message, use this command with a new value for the length.
Use the show run command to display this value. The output contains entries similar to the following:
voicemail default mailboxsize 3000voicemail broadcast recording time 2240Examples
The following example sets the broadcast message length to 2240 seconds and the expiration time to
2 days.se-10-0-0-0# config tse-10-0-0-0(config)# voicemail broadcast recording time 2240se-10-0-0-0(config)# voicemail default broadcast expiration time 2se-10-0-0-0(config)# exitRelated Commands
voicemail broadcast vpim-id
To configure the voice profile for Internet messaging (VPIM) ID for broadcast messages on the local system, use the voicemail broadcast vpim-id command in Cisco Unity Express configuration location mode. To delete the VPIM ID, use the no form of this command.
voicemail broadcast vpim-id vpim-id
no voicemail broadcast vpim-id vpim-id
Syntax Description
vpim-id
VPIM ID for broadcast messages. Valid VPIM IDs contain letters, numbers, underscore (_), dash (-), and dot (.). The maximum length is 32 characters.
Command Modes
Cisco Unity Express configuration location
Command History
Examples
The following example sets the broadcast message VPIM ID to ny-270 for network location 150:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 150se-10-0-0-0(config-location)# voicemail broadcast vpim-id ny-270se-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitThe following example deletes the broadcast message VPIM ID ny-270 for network location 150:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 150se-10-0-0-0(config-location)# no voicemail broadcast vpim-id ny-270se-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitRelated Commands
voicemail callerid
To enable playing of caller ID information from incoming voice-mail messages, use the voicemail callerid command in Cisco Unity Express configuration mode. To disable caller ID playing, use the no form of this command.
voicemail callerid
no voicemail callerid
Syntax Description
This command has no arguments or keywords.
Defaults
Playing of caller ID information is disabled.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
When receiving an incoming voice-mail message from an external caller, the system attempts to match the associated caller ID information with an entry in the local directory. If a match is not found and the system is configured to play caller ID information, the system plays the sender's telephone number in the message envelope when the recipient listens to that message. If the system is not configured to play caller ID information, the system plays "Unknown Caller" in the message envelope.
Cisco Unity Express does not verify that the caller ID information is valid. That function is dependent on the central office (CO) and the incoming trunk setup. Additionally, the local system plays caller ID information for Cisco Unified Communications Manager Express or Cisco Unified Communications Manager extensions that are not configured in the local Cisco Unity Express directory.
The default caller ID status is disabled. Additionally, the GUI Defaults > Voice Mail option may be used to enable or disable playing of caller ID information.
Note
An external call is any telephone number that is not listed in the Cisco Unity Express user directory. Possible sources of external calls are the local telephone company, an IP telephone, or an H.323 gateway. These sources must be configured to present caller ID information to the Cisco Unity Express system.
Examples
The following example illustrates enabling caller ID information on the local system:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail calleridse-10-0-0-0(config)# exitThe following example illustrates disabling caller ID information on the local system:
se-10-0-0-0# config tse-10-0-0-0(config)# no voicemail calleridse-10-0-0-0(config)# exitRelated Commands
show voicemail limits
Displays limits for voice mailboxes and messages, including broadcast messages.
voicemail capacity time
To specify the maximum storage space, in minutes, for all recorded messages and greetings, use the voicemail capacity time command in Cisco Unity Express configuration mode. To set the maximum storage space to the default value, use the no form of this command.
voicemail capacity time minutes
no voicemail capacity time
Syntax Description
minutes
Total storage time, in minutes, for all recorded messages and greetings in the voice-mail system.
Defaults
The default storage time is determined by the license.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command sets the maximum storage time for all recorded voice-mail messages and greetings. The maximum value permitted is determined by the capacity of your Cisco Unity Express module.
Examples
The following example sets the total capacity for all recorded voice-mail messages and greetings to 100 hours (6000 minutes):
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail capacity time 6000se-10-0-00-(config)# exitRelated Commands
show voicemail limits
Displays the voice-mail limits.
Assigns default values for all new mailboxes.
Creates an operator mailbox.
voicemail configuration outgoing-email from-address
To configure the from-address for outgoing e-mails, use the voicemail configuration outgoing-email from-address in the Cisco Unity Express configuration mode. To delete the from-address, use the no form of this command.
voicemail configuration outgoing-email from-address email-address
no voicemail configuration outgoing-email from-address
Syntax Description
Defaults
The default e-mail address is cisco-unity-express-hostname@cisco-unity-express-domain-name.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
The from-address is a system-wide value and cannot be configured for specific subscribers.
Outgoing e-mails from Cisco Unity Express, especially message notifications, display the specified address in the From field.
The From address can be configured using the GUI Defaults > Voice Mail option.
Examples
The following example configures the From field for outgoing e-mails to myname@mycompany.com.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail configuration outgoing-email from-address myname@mycompany.comse-10-0-0-0(config)# endRelated Commands
voicemail conversation caller recording-prompt
To enable playing a prompt to a caller to record a message, use the voicemail conversation caller recording-prompt command in Cisco Unity Express configuration mode. To disable the prompt, use the no form of this command.
voicemail conversation caller recording-prompt
no voicemail conversation caller recording-prompt
Syntax Description
This command has no arguments or keywords.
Defaults
The default is enabled (the system plays the prompt).
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
The caller hears the following message after the recipient's greeting plays: "Record your message after the tone. When you are finished, hang up or press # for more options." Use this command to enable or disable the playing of this prompt.
To display the status of the caller recording-prompt, use the show running-config command. If the prompt has been disabled, the following line appears in the output:
no voicemail conversation caller recording-promptThe show running-config output will not display any status of the prompt if the prompt is enabled.
Examples
The following example disables playing the caller record-prompt:
se-10-0-0-0# config tse-10-0-0-0(config)# no voicemail conversation caller recording-promptse-10-0-0-0(config)# endse-10-0-0-0#Related Commands
voicemail default
To assign default values for all new mailboxes, use the voicemail default command in Cisco Unity Express configuration mode. To set a default value to the system default, use the no form of this command.
voicemail default {expiration time days | language xx_YY | mailboxsize mailbox-size-seconds |
messagesize message-size-seconds}no voicemail default {expiration time | language | mailboxsize | messagesize}
Syntax Description
expiration time days
Sets the number of days for which a message can be stored in a mailbox before the voice-mail system deletes it.
language xx_YY
Specifies the language used for voice-mail prompts on the local Cisco Unity Express system. Cisco Unity Express supports one language enabled on the system. See Release Notes for Cisco Unity Express Release 2.3 for a list of available languages.
mailboxsize mailbox-size-seconds
Sets the maximum number of seconds for storing messages in a mailbox. The maximum mailbox size depends on the installed software license size.
messagesize message-size-seconds
Sets the maximum number of seconds for a caller's message stored in a mailbox. Valid values range from 10 to 3600.
Defaults
expiration time: 30 days
language: installed language
mailboxsize: 3000 seconds
messagesize: 60 secondsCommand Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command assigns default values for new individual and general delivery mailboxes. These values can be configured later to other values for specific subscribers or mailboxes.
Examples
The following example sets the default values for new mailboxes:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail default expiration time 15se-10-0-0-0(config)# voicemail default mailboxsize 360se-10-0-0-0(config)# voicemail default messagesize 90se-10-0-0-0(config)# voicemail default language de_DEse-10-0-0-0(config)# endThe following example sets the default mailbox expiration time to the system default:
se-10-0-0-0# config tse-10-0-0-0(config)# no voicemail default expiration timese-10-0-0-0(config)# endRelated Commands
voicemail default broadcast expiration time
To configure the expiration time for broadcast messages on the local system, use the voicemail default broadcast expiration time command in Cisco Unity Express configuration mode. To set the expiration time to the default value, use the no form of this command.
voicemail default broadcast expiration time broadcast-days
no voicemail default broadcast expiration time
Syntax Description
broadcast-days
Number of days for which the system stores broadcast messages. The maximum value is 365.
Defaults
30 days
Command Modes
Cisco Unity Express configuration
Command History
Examples
The following example sets the broadcast message length to 20 seconds and the expiration time to
2 days.se-10-0-0-0# config tse-10-0-0-0(config)# voicemail broadcast recording time 20se-10-0-0-0(config)# voicemail default broadcast expiration time 2se-10-0-0-0(config)# exitRelated Commands
voicemail extension-length (network location id)
To configure the number of digits contained in extensions at a network location, use the voicemail extension-length command in Cisco Unity Express location configuration mode. To remove the configuration for the number of extension digits, use the no form of this command.
voicemail extension-length {number | max number | min number}
no voicemail extension-length
Syntax Description
Defaults
The default minimum number of digits for extensions is 2, and the default maximum number of digits for extensions is 15.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
To specify a fixed number of digits for the extension length, use the voicemail extension-length number command. To specify a maximum or minimum length for the extension number, use the max or min keywords.
Examples
The following example configures the voice-mail extension length to be 6 digits:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail extension-length 6The following example configures the voice-mail extension maximum length to be 7 digits:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail extension-length max 7Related Commands
show network detail location id
Displays the configuration of a specific location.
voicemail mailbox-selection
To select the destination voice mailbox in which messages from forwarded calls are stored, use the voicemail mailbox-selection command in Cisco Unity Express configuration mode. To set the mailbox to the default value, use the no form of this command.
voicemail mailbox-selection {last-redirect | original-called}
no voicemail mailbox-selection
Syntax Description
last-redirect
Mailbox for the number that was the last to receive the redirected call (LRD).
original-called
Mailbox for the number that was originally called (OCN).
Defaults
The default mailbox is the LRD.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This parameter is system-wide and cannot be changed for specific extensions.
This command specifies the destination mailbox that receives the voice-mail message when a forwarded call does not answer.
For example, suppose caller A calls subscriber B, who forwards the call to subscriber C, who does not answer the call. Subscriber B's extension is the OCN and subscriber C's extension is the LRD. If OCN is configured, caller A's message is stored in subscriber B's mailbox. If LRD is configured, caller A's message is stored in subscriber C's mailbox.
The LRD option is backward compatible with earlier releases of Cisco Unity Express, Cisco Unified CME, and Cisco Unified Communications Manager.
If you configure the OCN option for Cisco Unity Express on a Cisco Unified CME platform, you must configure Cisco Unified CME to correspond. If you configure OCN for Cisco Unity Express on a Cisco Unified Communications Manager platform, no additional configuration on Cisco Unified Communications Manager is required.
Note
— Selecting the OCN option on a Cisco Unified CME system that networks two Cisco Unity Express modules.
— Selecting the OCN option on a Cisco Unified Communications Manager system that networks two Cisco Unity Express modules that do not have a configured voice-mail profile.
— Selecting the LRD option on a Cisco Unified Communications Manager system that networks two Cisco Unity Express modules that have a configured voice-mail profile.Examples
The following example configures the OCN as the default mailbox to store voice-mail messages from forwarded calls.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail mailbox-selection original-calledse-10-0-0-0(config)# endRelated Commands
voicemail message future delete
To delete a message queued for future delivery, use the voicemail message future delete command in Cisco Unity Express EXEC mode.
voicemail message future message-id delete
Syntax Description
message-id
Message ID of the scheduled message. Use the show voicemail messages future command to display the message IDs of the scheduled messages.
Defaults
This command has no default message ID.
Command Modes
Cisco Unity Express EXEC
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
An error message appears if message-id does not exist or if message-id does not belong to a message scheduled for future delivery.
Examples
The following is sample output:
se-10-0-0-0# voicemail message future JMX0637L023-NM-FOC08221WRB-731357131983 deleteRelated Commands
Displays the number of messages queued for future delivery.
Displays all messages queued for future delivery.
voicemail notification allow-login
To allow subscribers to log into their voice mail during outgoing notification calls, use the voicemail notification allow-login command in the Cisco Unity Express configuration mode. To prevent subscribers from accessing their voice mail during notification calls, use the no or default form of this command.
voicemail notification allow-login
no voicemail notification allow-login
default voicemail notification allow-login
Syntax Description
This command has no arguments or keywords.
Defaults
Voice-mail login is disabled.
Command Modes
Cisco Unity Express configuration
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
Use the voicemail notification allow-login command after the message notification feature is enabled system wide.
This capability is available only for phone devices.
If the capability is enabled, the system provides the subscriber with an option to log into voice mail to retrieve the message.
If the capability is disabled, the system plays a notification prompt three times before disconnecting the notification call.
Examples
The following example enables voice-mail login during notification calls.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification enablese-10-0-0-0(config)# voicemail notification allow-loginRelated Commands
voicemail notification connect-timeout
To specify the time period after which the system disconnects a notification call, use the voicemail notification connect-timeout command in the Cisco Unity Express configuration mode. To set the connect time to the default, use the no or default form of this command.
voicemail notification connect-timeout seconds
no voicemail notification connect-timeout
default voicemail notification connect-timeout
Syntax Description
seconds
Number of seconds a notification call will attempt to connect before the system disconnects the call. Valid values are 12 to 96 seconds. The default is 48 seconds.
Defaults
Connect timeout is 48 seconds.
Command Modes
Cisco Unity Express configuration
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
Use this command after the message notification feature is enabled system wide.
This command applies only to phone devices and numeric pagers.
The system treats the disconnected call as a failed call.
Examples
The following example sets the connection timeout to 75 seconds.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification enablese-10-0-0-0(config)# voicemail notification connect-timeout 75Related Commands
voicemail notification email attach
To enable voice messages to be attached to e-mail notifications, use the voicemail notification email attach command in the Cisco Unity Express configuration mode. To prevent subscribers or groups from attaching voice messages to e-mail notifications, use the no or default form of this command.
voicemail notification email attach
no voicemail notification email attach
default voicemail notification email attach
Syntax Description
This command has no arguments or keywords.
Defaults
E-mail attachment is disabled.
Command Modes
Cisco Unity Express configuration
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
Use this command after message notification is enabled system wide.
The administrator can change this setting for specific subscribers or groups to a value other than the system-wide setting.
The system never attaches a private message to notification e-mails, regardless of this setting.
If the administrator changes this system-wide setting from enabled to disabled, the system disables this feature for all subscribers and groups.
If the administrator changes this system-wide setting from disabled to enabled, the system does not change the setting for subscribers or groups who were configured on an individual basis.
Examples
The following example enables voice message attachments to e-mail notifications.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification email attachRelated Commands
voicemail notification enable
To enable message notification system wide, use the voicemail notification enable command in the Cisco Unity Express configuration mode. To disable message notification system wide, use the no form of this command.
voicemail notification enable
no voicemail notification enable
Syntax Description
This command has no arguments or keywords.
Defaults
Message notification is disabled.
Command Modes
Cisco Unity Express configuration
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
When the administrator enables this feature for the first time, the feature is not enabled for all subscribers and groups. If specific subscribers or groups are to have access to this feature, the administrator can enable message notification for those subscribers or groups on an individual basis. The subscribers or groups must have a mailbox assigned to them.
Message notification for text messages requires the use of an SMTP server. If no SMTP server is configured when this command is executed, the system displays a message indicating that e-mail and text pager notifications will not work.
Examples
The following example enables message notification.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification enableRelated Commands
voicemail notification owner
To enable message notification for a specific subscriber or group, use the voicemail notification owner command in the Cisco Unity Express configuration mode. To disable message notification for a specific subscriber or group, use the no form of this command.
voicemail notification owner user-id enable
no voicemail notification owner user-id
Syntax Description
Defaults
Message notification is disabled.
Command Modes
Cisco Unity Express configuration
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
Use this command to enable message notification for a subscriber or group after the message notification feature is enabled system wide. The system displays an error message if the feature is not enabled system wide.
The subscriber or group must exist on the system and have a voice mailbox before you enable message notification. The system displays an error message if the subscriber or group does not exist or if the subscriber or group does not have a mailbox.
If the feature is disabled on a system-wide basis, the feature becomes disabled for all subscribers and groups. However, the system does not delete the device settings for the subscribers and groups. When the feature is enabled again, the system restores the settings for the subscribers and groups as they were before the system-wide disabling.
If message notification is enabled system-wide and the administrator adds a new subscriber or group, the feature is disabled for that subscriber or group.
Examples
The following example enables message notification for user3 and group sales.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification enablese-10-0-0-0(config)# voicemail notification owner user3 enablese-10-0-0-0(config)# voicemail notification owner sales enableRelated Commands
voicemail notification preference
To specify the message notification preference system wide, use the voicemail notification preference command in the Cisco Unity Express configuration mode. To set the preference to urgent system wide, use the no or default form of this command.
voicemail notification preference {all | urgent}
no voicemail notification preference
default voicemail notification preference
Syntax Description
Defaults
Message notification preference is urgent.
Command Modes
Cisco Unity Express configuration
Command History
2.3
This command was introduced on the NM-CUE, NM-CUE-EC, and AIM-CUE.
Usage Guidelines
Use this command to set the system-wide preference after the message notification feature is enabled system wide.
The administrator can set the preference for specific subscribers or groups to a value other than the system-wide setting.
If the administrator changes the system-wide preference from all to urgent, the system changes the preference to urgent for all subscribers and groups.
If the administrator changes the system-wide preference from urgent to all, the system does not change the preference for those subscribers or groups who were configured individually.
Examples
The following example sets the notification preference to all.
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail notification enablese-10-0-0-0(config)# voicemail notification preference allRelated Commands
voicemail operator telephone
To assign an extension as the voice-mail operator, use the voicemail operator telephone command in Cisco Unity Express configuration mode. To set the operator extension to the default value, use the no form of this command.
voicemail operator telephone tel-number
no voicemail operator telephone
Syntax Description
Defaults
The default operator extension is 0.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
A mailbox owner dials this extension while in the voice-mail system to reach the voice-mail operator. Do not assign this extension to a group.
This operator extension need not be the same as the auto-attendant operator extension. If they are the same, the voice-mail subscriber who dials the operator extension while in voice mail reaches the auto-attendant menu and then presses "0" to get the operator.
Examples
The following example assigns extension 9000 as the voice-mail operator:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail operator telephone 9000Related Commands
show voicemail limits
Displays limits for voice mailboxes and messages, including broadcast messages.
voicemail phone-prefix (network location id)
To configure a voice-mail phone number prefix for a network location, use the voicemail phone-prefix command in Cisco Unity Express location configuration mode. To delete a prefix, use the no form of this command.
voicemail phone-prefix number
no voicemail phone-prefix number
Syntax Description
number
Phone number prefix that is added to an extension to create a voice profile for Internet messaging (VPIM) address for a subscriber at the network location. Valid values: 1 to 15 digits.
Defaults
The default value is an empty string.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
A prefix is required only if an e-mail domain services multiple locations, and extensions between the locations are not unique.
Examples
The following example shows a voice-mail phone prefix of 345 assigned to network location 484:
se-10-0-0-0(config)# network location id 484se-10-0-0-0(config-location)# voicemail phone-prefix 345se-10-0-0-0(config-location)# endRelated Commands
voicemail recording time
To specify the maximum recording length for any message or greeting, use the voicemail recording time command in Cisco Unity Express configuration mode. To set the maximum recording time to the default value, use the no form of this command.
voicemail recording time seconds
no voicemail recording time
Syntax Description
seconds
Maximum length in seconds, for any recorded message or greeting in the voice-mail system. Valid values range from 10 to 3600.
Defaults
900 seconds
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command sets the maximum length for any recorded voice-mail message and greeting. The maximum value permitted is determined by the capacity of your Cisco Unity Express module.
Examples
The following example sets the maximum recording time for any message or greeting to 15 minutes:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail recording time 15Related Commands
show voicemail limits
Displays limits for voice mailboxes and messages, including broadcast messages.
voicemail spoken-name (network location id)
To enable sending the spoken name of the voice-mail originator as part of a voice-mail message, use the voicemail spoken-name command in Cisco Unity Express location configuration mode. To disable sending the spoken name, use the no form of this command.
voicemail spoken-name
no voicemail spoken-name
Syntax Description
This command has no arguments or keywords.
Defaults
This command is enabled.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
If spoken name sending is enabled, the recorded name of the originating subscriber is played as the first part of the received message.
Examples
The following example shows spoken name enabled for a location:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail spoken-nameRelated Commands
voicemail vcard
To enable a network location to receive vCard information, use the voicemail vcard command in Cisco Unity Express location configuration mode. To disable receipt of vCard information, use the no form of this command.
voicemail vcard
no voicemail vcard
Syntax Description
This command has no arguments or keywords.
Defaults
The vCard information is sent.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
A remote subscriber's vCard information contains the subscriber's first name, last name, and extension. Cisco Unity Express uses the vCard information from incoming voice profile for Internet messaging (VPIM) messages and the recorded spoken name to populate and update a least recent used (LRU) cache with the remote subscriber information. (For more information about configuring the spoken name, see the networking chapter in the Cisco Unity Express 2.3 CLI Administrator Guide.)
When addressing a message to a remote subscriber, the local sender hears the spoken name as a confirmation of the intended recipient. The LRU cache is a source of the spoken name.
The LRU cache stores up to 100 subscribers on the NM-CUE-EC, 50 subscribers on the NM-CUE, and 20 subscribers on the AIM-CUE.
Examples
The following example enables receipt of vCard information to network locations 23 and nyc:
se-10-0-0-0# config tse-10-0-0-0(config)# network location 23se-10-0-0-0(config-location)# voicemail vcardse-10-0-0-0(config-location)# endse-10-0-0-0(config)# network location nycse-10-0-0-0(config-location)# voicemail vcardse-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitThe following example disables receipt of vCard information to network location nyc:
se-10-0-0-0# config tse-10-0-0-0(config)# network location nycse-10-0-0-0(config-location)# no voicemail vcardse-10-0-0-0(config-location)# endse-10-0-0-0(config)# exitRelated Commands
voicemail vpim-encoding (network location id)
To configure the encoding method used to transfer voice-mail messages from the Cisco Unity Express location to other locations, use the voicemail vpim-encoding command in Cisco Unity Express location configuration mode. To set the method of encoding to the default value, use the no form of this command.
voicemail vpim-encoding {dynamic | G711ulaw | G726}
no voicemail vpim-encoding
Syntax Description
Defaults
dynamic
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
Use G711 mu-law only if the receiving system supports G711 mu-law encoding (such as Cisco Unity). Use G726 for low-bandwidth connections or when the system to which Cisco Unity Express is connecting does not support G711 mu-law.
Examples
The following example shows voice profile for Internet messaging (VPIM) encoding set to G711 mu-law for network location 9:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail vpim-encoding g711ulawRelated Commands
