Table Of Contents
service voiceview session terminate
session idletimeout (VoiceView Express)
show network detail location id
show phone-authentication configuration
show voicemail broadcast messages
show voicemail messages future
show voicemail notification owner
show voicemail notification queue
show voicemail notification restriction-table
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Last Updated: July 25, 2006
service voiceview session terminate
session idletimeout (VoiceView Express)
show network detail location id
show phone-authentication configuration
show voicemail broadcast messages
show voicemail messages future
show voicemail notification owner
show voicemail notification queue
show voicemail notification restriction-table
script (ccn application)
To specify the script used by the application, use the script command in Cisco Unity Express configuration application mode. To delete the script, use the no form of this command.
script script-name [description "description"]
no script script-name
Syntax Description
Defaults
The default description is the name of the script.
Command Modes
Configuration application
Command History
Examples
The following example assigns the aa.aef file as the script for the Auto Attendant application.
se-10-0-0-0# config t
se-10-0-0-0(config)# ccn application autoattendant
se-10-0-0-0(config-application)# script aa.aef description "AutoAttendant Script"se-10-0-0-0(config-application)# end
se-10-0-0-0(config)# exitRelated Commands
ccn application
Configures the CCN applications, such as voice mail and auto attendant.
show ccn application
Displays the CCN application details.
security password
To configure system-wide password length and expiry time, use the security password command in Cisco Unity Express configuration mode. To reset the password length and expiry time to system defaults, use the no or default form of this command.
security password {length min password-length | expiry days password-days}
no security password {length min | expiry}
default security password length min
Syntax Description
Defaults
Password length = 3
Passwords do not expire.Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
To control security on your system, the password length and expiry times can be configured on a system-wide basis.
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The administrator can configure the length to a value greater than or equal to 3 alphanumeric characters. This is a system-wide value, so all subscribers must have passwords of at least that many characters.
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Examples
The following example sets the password length to 6 characters and the password expiry time to 60 days.
se-10-0-0-0# config tse-10-0-0-0(config)# security password length min 6se-10-0-0-0(config)# security password expiry days 60se-10-0-0-0(config)# endThe following example resets the password length to the system default:
se-10-0-0-0# config tse-10-0-0-0(config)# default security password length minse-10-0-0-0(config)# endThe following example resets the password expiry time to the system default:
se-10-0-0-0# config tse-10-0-0-0(config)# no security password expiryse-10-0-0-0(config)# endRelated Commands
security pin
Configures PIN length and expiry time for the local system.
show security detail
Displays the password and PIN settings.
security pin
To configure system-wide personal identification number (PIN) length and expiry time, use the security pin command in Cisco Unity Express configuration mode. To reset the PIN length and expiry time to system defaults, use the no or default form of this command.
security pin {length min pin-length | expiry days pin-days}
no security pin {length min | expiry}
default security pin length min
Syntax Description
Defaults
PIN length = 3
PINs do not expire.Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
To control security on your system, the PIN length and expiry times can be configured on a system-wide basis.
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Examples
The following example sets the PIN length to 5 characters and the PIN expiry time to 45 days.
se-10-0-0-0# config tse-10-0-0-0(config)# security pin length min 5se-10-0-0-0(config)# security pin expiry days 45se-10-0-0-0(config)# endThe following example resets the PIN length to the system default:
se-10-0-0-0# config tse-10-0-0-0(config)# default security pin length minse-10-0-0-0(config)# endThe following example resets the PIN expiry time to the system default:
se-10-0-0-0# config tse-10-0-0-0(config)# no security pin expiry daysse-10-0-0-0(config)# endRelated Commands
security password
Configures password length and expiry time for the local system.
show security detail
Displays the password and PIN settings.
service imap
To enter the IMAP configuration mode for configuring IMAP parameters, use the service imap command in Cisco Unity Express configuration mode. To set all IMAP parameters to their default values and to disable the IMAP feature, use the no form of this command.
service imap
no service imap
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command is not available on the AIM.
Examples
The following example enters the IMAP configuration mode:
se-10-0-0-0# config tse-10-0-0-0(config)# service imapse-10-0-0-0(config-imap)#Related Commands
service phone-authentication
To enter the VoiceView Express authentication mode, use the service phone-authentication command in Cisco Unity Express configuration mode. To disable service phone authentication, use the no form of this command.
service phone-authentication
no service phone-authentication
Syntax Description
This command has no arguments or keywords.
Defaults
This command has no default value.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command is not available on the AIM.
Examples
The following example enters VoiceView Express authentication mode:
se-10-0-0-0# config tse-10-0-0-0(config)# service phone-authenticationse-10-0-0-0(config-phone-authentication)#Related Commands
Enables the VoiceView Express feature.
fallback-url (Cisco Unified Communications Manager Express Only)
Configures a fallback authentication server.
Enters VoiceView Express configuration mode.
Terminates an active VoiceView Express session.
Specifies the VoiceView Express session idletimeout value.
Displays the VoiceView Express phone authentication parameters.
Displays all VoiceView Express configuration parameters.
Displays all active VoiceView Express sessions.
service voiceview
To enter VoiceView Express configuration mode for configuring VoiceView Express parameters, use the service voiceview command in Cisco Unity Express configuration mode. To set all VoiceView Express parameters to their default values, use the no form of this command.
service voiceview
no service voiceview
Syntax Description
This command has no arguments or keywords.
Defaults
VoiceView Express parameters are set to their default values.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command is not available on the AIM.
Examples
The following example enters VoiceView Express configuration mode:
se-10-0-0-0# config tse-10-0-0-0(config)# service voiceviewse-10-0-0-0(config-voiceview)#Related Commands
Enables the VoiceView Express feature.
fallback-url (Cisco Unified Communications Manager Express Only)
Configures a fallback authentication server.
Enters VoiceView Express phone authentication mode.
Terminates an active VoiceView Express session.
Specifies the VoiceView Express session idletimeout value.
Displays the VoiceView Express phone authentication parameters.
Displays all VoiceView Express configuration parameters.
Displays all active VoiceView Express sessions.
service voiceview session terminate
To terminate an active VoiceView Express session, use the service voiceview session terminate command in Cisco Unity Express EXEC mode.
service voiceview session terminate mailbox mailbox-id
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command is not available on the AIM.
The system displays an error message if no VoiceView Express session is active for the mailbox or if the mailbox ID is invalid.
.The command does not display any message indicating the session was terminated.
Examples
The following illustrates the service voiceview session terminate command:
se-10-0-0-0# service voiceview session terminate mailbox user1se-10-0-0-0#Related Commands
Enables the VoiceView Express feature.
fallback-url (Cisco Unified Communications Manager Express Only)
Configures a fallback authentication server.
Enters VoiceView Express phone authentication mode.
Enters VoiceView Express configuration mode.
Specifies the VoiceView Express session idletimeout value.
Displays the VoiceView Express phone authentication parameters.
Displays all VoiceView Express configuration parameters.
Displays all active VoiceView Express sessions.
session idletimeout (IMAP)
To set the inactivity timeout interval for IMAP sessions, use the session idletimeout command in IMAP configuration mode. To set the idletimeout to the default value, use the no or default form of this command.
session idletimeout minutes
no session idletimeout
default session idletimeout
Syntax Description
minutes
Number of minutes of inactivity for each IMAP session. Valid values are 30 to 120 minutes. The default value is 30 minutes.
Defaults
Idletimeout is 30 minutes.
Command Modes
IMAP configuration
Command History
Usage Guidelines
This command is not available on the AIM.
Restart the IMAP server after changing any IMAP configuration parameters so that the new parameter values become active.
Examples
The following example sets the IMAP session idletimeout value to 45 minutes:
se-10-0-0-0#config tse-10-0-0-0(config)# service imapse-10-0-0-0(config-imap)# session idletimeout 45Related Commands
session idletimeout (VoiceView Express)
To set the inactivity timeout interval for VoiceView Express sessions, use the session idletimeout command in VoiceView Express configuration mode. To set the idletimeout to the default, use the no or default form of this command.
session idletimeout minutes
no session idletimeout
default session idletimeout
Syntax Description
minutes
Number of minutes of inactivity for each VoiceView Express session. Valid values are 5 to 30 minutes. The default value is 5 minutes.
Defaults
Idletimeout is 5 minutes.
Command Modes
VoiceView Express configuration
Command History
Usage Guidelines
This command is not available on the AIM.
After a VoiceView Express session is idle for the configured number of minutes, the system disconnects the session.
The timeout is a system-wide parameter and cannot be configured for individual subscribers or groups.
Examples
The following example sets the VoiceView Express session idletimeout value to 15 minutes:
se-10-0-0-0#config tse-10-0-0-0(config)# service voiceviewse-10-0-0-0(config-voiceview)# session idletimeout 15Related Commands
Enables the VoiceView Express feature.
fallback-url (Cisco Unified Communications Manager Express Only)
Configures a fallback authentication server.
Enters VoiceView Express phone authentication mode.
Enters VoiceView Express configuration mode.
Terminates an active VoiceView Express session.
Displays the VoiceView Express phone authentication parameters.
Displays all VoiceView Express configuration parameters.
Displays all active VoiceView Express sessions.
session security
To configure the type of permitted connections from IMAP clients, use the session security command in IMAP configuration mode. To set the connection type to none, use the no or default form of this command.
session security {ssl | none | mixed}
no session security
default session security
Syntax Description
ssl
Permits only SSL connections from IMAP clients.
none
Permits only non-SSL connections from IMAP clients.
mixed
Permits both SSL and non-SSL connections from IMA clients.
Defaults
The default value is none.
Command Modes
IMAP configuration
Command History
Usage Guidelines
This command is not available on the AIM.
Before configuring the connection type, the system must have a default security certificate and private key. Use the crypto key generate command to generate the pair of values.
Examples
The following example sets the IMAP connection type to SSL only:
se-10-0-0-0#config tse-10-0-0-0(config)# service imapse-10-0-0-0(config-imap)# session session sslRelated Commands
show backup
To display information about the server that is used to store backup files, use the show backup command in Cisco Unity Express EXEC mode.
show backup
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays the FTP server URL, the subscriber account on the FTP server, and the number of backup file revisions that are to be stored on the server.
Examples
The following is sample output from the show backup command:
se-10-0-0-0# show backupServer URL: ftp://10.12.0.1/ftpUser Account on Server:Number of Backups to Retain: 5Table 3 describes the significant fields shown in the display.
Related Commands
show backup history
To display the success or failure of backup and restore procedures, use the show backup history command in Cisco Unity Express EXEC mode.
show backup history
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays each backup file, its backup ID, the type of data stored in the file, and the success or failure of the backup procedure.
Examples
The following is sample output from the show backup history command:
se-10-0-0-0# show backup historyStart OperationCategory: ConfigurationBackup Server: ftp://10.100.10.215/CUE_backupOperation: BackupBackupid: 1Restoreid: -1Description: test backup 1Date: Sun Jun 13 12:23:38 PDT 1993Result: FailureReason: Script execution failed: /bin/BR_VMConfg_backup.sh: returnvalue:1; Server Url:ftp://10.100.10.215/CUE_backup: returnvalue:9 Unable to authenticate#End Operation#Start OperationCategory: DataBackup Server: ftp://10.100.10.215/CUE_backupOperation: BackupBackupid: 1Restoreid: -1Description: test backup 1Date: Sun Jun 13 12:23:44 PDT 1993Result: FailureReason: Script execution failed: /bin/BR_VMData_backup.sh: returnvalue:1Voicemail Backup failed; Server Url:ftp://10.100.10.215/CUE_backup: returnvalue:9Unable to authenticate#End Operation#Start OperationCategory: ConfigurationBackup Server: ftp://10.100.10.215/CUE_backupOperation: BackupBackupid: 2Restoreid: -1Description: CUE test backupDate: Sun Jun 13 12:32:48 PDT 1993Result: SuccessReason:#End Operation#Start OperationCategory: DataBackup Server: ftp://10.100.10.215/CUE_backupOperation: BackupBackupid: 2Restoreid: -1Description: CUE test backupDate: Sun Jun 13 12:32:57 PDT 1993Result: SuccessReason:#End Operation#Start OperationCategory: ConfigurationBackup Server: ftp://10.100.10.215/CUE_backupOperation: RestoreBackupid: 2Restoreid: 1Description:Date: Sun Jun 13 12:37:52 PDT 1993Result: SuccessReason:#End Operation#Start OperationCategory: DataBackup Server: ftp://10.100.10.215/CUE_backupOperation: RestoreBackupid: 2Restoreid: 1Description:Date: Sun Jun 13 12:38:00 PDT 1993Result: SuccessReason:#End OperationTable 4 describes the significant fields shown in the display.
Related Commands
Selects the backup data and initiates the backup process.
Displays the backup file ID.
show backup server
To display the details of the most recent backup files, use the show backup server command in Cisco Unity Express EXEC mode.
show backup server
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of the backup files available on the backup server. The files are grouped by category, with the date of each backup and the backup file ID. For information on the success or failure of a backup procedure, see the show backup history command.
Examples
The following is sample output for the show backup server command:
se-10-0-0-0# show backup serverCategory: DataDetails of last 5 backupsBackupid: 1Date: Tue Jul 22 10:55:52 PDT 2003Description:Backupid: 2Date: Tue Jul 29 18:06:33 PDT 2003Description:Backupid: 3Date: Tue Jul 29 19:10:32 PDT 2003Description:Category: ConfigurationDetails of last 5 backupsBackupid: 1Date: Tue Jul 22 10:55:48 PDT 2003Description:Backupid: 2Date: Tue Jul 29 18:06:27 PDT 2003Description:Backupid: 3Date: Tue Jul 29 19:10:29 PDT 2003Description:Table 5 describes the significant fields shown in the display.
Related Commands
Selects the backup data and initiates the backup process.
Displays the success or failure of backup and restore procedures.
show calendar biz-schedule
To display the business-hours schedules, use the show calendar biz-schedule command in Cisco Unity Express EXEC mode.
show calendar biz-schedule {schedule-name | all}
Syntax Description
schedule-name
Name of a business-hours schedule to be displayed.
all
Displays all the business-hours schedules configured on the local system.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use the calendar biz-schedule command to create a business-hours schedule.
Examples
The following example displays the holiday-hours business-hours schedule:
se-10-0-0-0# show calendar biz-schedule holiday-season******************************Schedule: holiday-seasonDay Open Hours-------------------------------Sunday 09:00 to 15:00Monday 08:30 to 17:30Tuesday 08:30 to 17:30Wednesday 08:30 to 17:30Thursday 08:00 to 21:00Friday 08:00 to 21:00Saturday 08:00 to 21:30The following example displays all the business-hours schedules configured on the local system, including the default schedule SystemSchedule:
sse-10-0-0-0# show calendar biz-schedule all******************************Schedule: systemscheduleDay Open Hours-------------------------------Sunday Open all dayMonday Open all dayTuesday Open all dayWednesday Open all dayThursday Open all dayFriday Open all daySaturday Open all day******************************Schedule: normalDay Open Hours-------------------------------Sunday NoneMonday 08:30 to 17:30Tuesday 08:30 to 17:30Wednesday 08:30 to 17:30Thursday 08:30 to 20:00Friday 08:30 to 18:00Saturday 09:00 to 13:00******************************Schedule: holiday-seasonDay Open Hours-------------------------------Sunday 09:00 to 15:00Monday 08:30 to 17:30Tuesday 08:30 to 17:30Wednesday 08:30 to 17:30Thursday 08:00 to 21:00Friday 08:00 to 21:00Saturday 08:00 to 21:30Related Commands
Creates a business-hours schedule.
Specifies the hours when a business is closed on a specific day.
Specifies the hours when a business is open on a specific day.
show calendar holiday
To display the holidays configured on the local system, use the show calendar holiday command in Cisco Unity Express EXEC mode.
show calendar holiday [all | year yyyy [month mm]]
Syntax Description
year yyyy
(Optional) Year of the holiday list, where yyyy is the 4-digit year.
month mm
(Optional) Month of the holiday list, where mm is the 2-digit month.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example displays all the holidays configured on the system.
se-10-0-0-0# show calendar holiday********************************Year: 2004********************************September 04 Labor DayNovember 25 Thanksgiving********************************Year: 2005********************************July 04 July 4thSeptember 05 Labor DayNovember 24 ThanksgivingDecember 25 ChristmasThe following example displays the holidays configured for a specific year.
se-10-0-0-0-0# show calendar holiday year 2005********************************Year: 2005********************************July 04 July 4thSeptember 05 Labor DayNovember 24 ThanksgivingDecember 25 ChristmasThe following example displays all the holidays for a specific month.
se-10-0-0-0# show calendar holiday year 2005 month 12********************************Year: 2005********************************December 25 ChristmasIf no holidays are configured for a specific year or month, a message similar to the following appears:
se-10-0-0-0# show calendar holiday year 2006No holidays found for the specified yearRelated Commands
show ccn application
To display the currently configured applications, use the show ccn application command in Cisco Unity Express EXEC mode.
show ccn application
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ccn application command:
cue-10-0-0-0# show ccn applicationName: ciscomwiapplicationDescription: ciscomwiapplicationScript: setmwi.aefID number: 0Enabled: yesMaximum number of sessions: 8strMWI_OFF_DN: 8001strMWI_ON_DN: 8000CallControlGroupID: 0Name: voicemailDescription: voicemailScript: voicebrowser.aefID number: 1Enabled: yesMaximum number of sessions: 8logoutUri: http://localhost/voicemail/vxmlscripts/Logout.jspuri: http://localhost/voicemail/vxmlscripts/login.vxmlName: autoattendantDescription: Auto AttendantScript: aa.aefID number: 2Enabled: yesMaximum number of sessions: 8MaxRetry: 3operExtn: 0welcomePrompt: AAWelcome.wavTable 6 describes the significant fields shown in the display.
Related Commands
Displays the application engine parameters.
Displays configured scripts.
Displays configured subsystems.
Displays configured triggers for applications.
show ccn call application
To display active calls for a specific application, use the show ccn call application in Cisco Unity Express EXEC mode.
show ccn call application [all [subsystem {jtapi | sip}] |
application-name [subsystem {jtapi | sip}]]Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following are sample outputs for the show ccn call application command:
se-10-0-0-0# show ccn call application voicemailActive Call Details for Subsystem :SIP-----------------------------------------**** Details for route ID :1200 ****-------------------------------------** Active Port #1:Call and Media info **------------------------------------------Port ID :4Port Impl ID :16904Port State :IN_USECall Id :241Call Impl Id :FFCE47C8-669711D6-8C4BF237-80EC4A17@10.4.39.35Call State :CALL_ANSWEREDCall active time(in seconds) :1Application Associated :voicemailApplication Task Id :17000000122Called Number :1200Dialed Number :Calling Number :1005ANI :DNIS :CLID :sip:1005@10.4.39.35Arrival Type :DIRECTLast Redirected Number :Original Called Number :Original Dialed Number :Media Id :6Media State :IN_USEMedia Destination Address :10.4.39.35Media Destination Port :16970Destination Size :20Destination Payload :G711ULAW64KMedia Source Address :10.4.39.135Media Source Port :16904Source Size :30Source Payload :G711ULAW64Kse-10-0-0-0# show ccn call application promptmgmtActive Call Details for Subsystem :SIP-----------------------------------------**** Details for route ID :1202 ****-------------------------------------** Active Port #1:Call and Media info **------------------------------------------Port ID :3Port Impl ID :16902Port State :IN_USECall Id :242Call Impl Id :92023CF-669811D6-8C50F237-80EC4A17@10.4.39.35Call State :CALL_ANSWEREDCall active time(in seconds) :1Application Associated :promptmgmtApplication Task Id :17000000123Called Number :1202Dialed Number :Calling Number :1005ANI :DNIS :CLID :sip:1005@10.4.39.35Arrival Type :DIRECTLast Redirected Number :Original Called Number :Original Dialed Number :Media Id :5Media State :IN_USEMedia Destination Address :10.4.39.35Media Destination Port :18534Destination Size :20Destination Payload :G711ULAW64KMedia Source Address :10.4.39.135Media Source Port :16902Source Size :30Source Payload :G711ULAW64KTable 7 describes the significant fields shown in the display.
Related Commands
show ccn call route
To display active calls for a specific route, use the show ccn call route command in Cisco Unity Express EXEC mode.
show ccn call route [all [subsystem {jtapi | sip}] | route-address [subsystem {jtapi | sip}]]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
A route address is a trigger number configured for an application. Use the show ccn trigger command to display a list of configured triggers.
Examples
The following are sample outputs for the show ccn call route command:
se-10-0-0-0# show ccn call routeActive Call Details for Subsystem :JTAPI-----------------------------------------**** Details for route ID :2200 ****-------------------------------------** Active Port #1:Call and Media info **------------------------------------------Port ID :2Port Impl ID :2225550150Port State :IN_USECall Id :9Call Impl Id :1566/1Call State :CALL_ANSWEREDCall active time(in seconds) :12Application Associated :voicemailApplication Task Id :17000000010Called Number :2200Dialed Number :Calling Number :2001ANI :DNIS :CLID :Arrival Type :DIRECTLast Redirected Number :Original Called Number :2200Original Dialed Number :Media Id :2Media State :IN_USEMedia Destination Address :172.16.59.11Media Destination Port :22814Destination Size :20Destination Payload :G711ULAW64KMedia Source Address :10.4.14.133Media Source Port :16388Source Size :20Source Payload :G711ULAW64K** Active Port #2:Call and Media info **------------------------------------------Port ID :1Port Impl ID :2225550151Port State :IN_USECall Id :10Call Impl Id :1567/1Call State :CALL_ANSWEREDCall active time(in seconds) :12Application Associated :voicemailApplication Task Id :17000000011Called Number :2200Dialed Number :Calling Number :2003ANI :DNIS :CLID :Arrival Type :DIRECTLast Redirected Number :Original Called Number :2200Original Dialed Number :Media Id :1Media State :IN_USEMedia Destination Address :172.16.59.12Media Destination Port :27928Destination Size :20Destination Payload :G711ULAW64KMedia Source Address :10.4.14.133Media Source Port :16386Source Size :20Source Payload :G711ULAW64KActive Call Details for Subsystem :SIP-----------------------------------------The following example displays active calls for the route 1200, which is a trigger number for the voice-mail application.
se-10-0-0-0# show ccn call route 1200Active Call Details for Subsystem :SIP-----------------------------------------**** Details for route ID :1200 ****-------------------------------------** Active Port #1:Call and Media info **------------------------------------------Port ID :8Port Impl ID :16912Port State :IN_USECall Id :246Call Impl Id :E682B0A9-673311D6-8C64F237-80EC4A17@10.4.39.35Call State :CALL_ANSWEREDCall active time(in seconds) :0Application Associated :voicemailApplication Task Id :17000000127Called Number :1200Dialed Number :Calling Number :1005ANI :DNIS :CLID :sip:1005@10.4.39.35Arrival Type :DIRECTLast Redirected Number :Original Called Number :Original Dialed Number :Media Id :1Media State :IN_USEMedia Destination Address :10.4.39.35Media Destination Port :18812Destination Size :20Destination Payload :G711ULAW64KMedia Source Address :10.4.39.135Media Source Port :16912Source Size :30Source Payload :G711ULAW64KTable 8 describes the significant fields shown in the display.
Related Commands
Terminates an active call.
Displays active calls for specified applications.
Displays currently configured triggers.
show ccn engine
To display details of the configured Cisco Unity Express software engine, use the show ccn engine command in Cisco Unity Express EXEC mode.
show ccn engine
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ccn engine command:
se-10-0-0-0# show ccn engineMaximum number of Tasks: 0Maximum number of Steps: 1000Table 9 describes the significant fields shown in the display.
Related Commands
Displays configured applications.
Displays configured scripts.
Displays configured subsystems.
Displays configured triggers for applications.
show ccn prompts
To display the configured auto-attendant greeting prompt files, use the show ccn prompts command in Cisco Unity Express EXEC mode.
show ccn prompts [language xx_YY]
Syntax Description
language xx_YY
(Optional) Language of the prompts. See Release Notes for Cisco Unity Express 2.3 for a list of supported languages.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command before configuring a new prompt file to verify the filenames that exist or before deleting a prompt to verify the name of the prompt file that must be removed.
If a language is not specified, this command displays subscriber prompts in all installed languages.
If a language is specified, this command displays subscriber prompts only for that language.
Cisco Unity Express permits only one installed language.
Examples
The following is sample output for the show ccn prompts command:
se-10-0-0-0# show ccn promptsName: AAExtnOutOfService.wavLanguage: de_DELast Modified Date: Thu Oct 21 a0:57:35 PDT 2004Length: 25462Table 10 describes the significant fields shown in the display.
Related Commands
Copies prompts to a specified URL.
Deletes the specified prompt.
Specifies a default voice-mail language.
show ccn scripts
To display script filenames, use the show ccn scripts command in Cisco Unity Express EXEC mode.
show ccn scripts
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ccn scripts command:
se-10-0-0-0# show ccn scriptsName: setmwi.aefDescription: setmwi.aefName: voicebrowser.aefDescription: voicebrowser.aefName: aa.aefDescription: aa.aefse-10-0-0-0#Table 11 describes the significant fields shown in the display.
Related Commands
show ccn sip subscription mwi
To display a list of all active MWI subscriptions, use the show ccn sip subscription mwi command in Cisco Unity Express EXEC mode.
show ccn sip subscription mwi
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
2.3
This command was introduced on the NM-CUE and NM-CUE-EC modules.
Examples
The following is sample output for the show ccn sip subscription command:
se-10-0-0-0# show ccn sip subscription mwiDN Subscription Time Expires5012 Mon May 24 2006 10:43:33 PDT 2006 36005011 Mon May 24 2006 10:43:33 PDT 2006 3600The following example displays the message that appears if no subscriptions are active:
se-10-0-0-0# show ccn sip subscription mwiNo active subscriptions.Related Commands
show ccn status ccm-manager
To display the status of the JTAPI subsystem, use the show ccn status ccm-manager command in Cisco Unity Express EXEC mode.
show ccn status ccm-manager
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
The Cisco Unity Express JTAPI subsystem is registered with the Cisco Unified Communications Manager system indicated by the IP address shown in the output of this command.
Examples
The following example illustrates the output:
se-10-0-0-0# show ccn status ccm-managerJTAPI Subsystem is currently registered with Call Manager 10.180.180.2Related Commands
show ccn subsystem jtapi
To display the JTAPI subsystem parameters, use the show ccn subsystem jtapi command in Cisco Unity Express EXEC mode.
show ccn subsystem jtapi
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example displays the JTAPI parameters:
se-10-0-0-0# show ccn subsystem jtapiCisco Call Manager: 10.30.40.50CCM Username: adminCCM Password: *****Call Control Group 1 CTI ports: 7008,7009,7010Table 12 describes the significant fields shown in the display.
Related Commandss
show ccn subsystem sip
To display the SIP subsystem parameters, use the show ccn subsystem sip command in Cisco Unity Express EXEC mode.
show ccn subsystem sip
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ccn subsystem sip command:
se-10-0-0-0# show ccn subsystem sipSIP Gateway: 172.19.167.208SIP Port Number: 5060DTMF Relay: sip-notify rtp-nteMWI Notification: outcallTransfer Mode: consult (REFER)SIP RFC Compliance: Pre-RFC3261Table 13 describes the significant fields shown in the display.
Related Commands
show ccn trigger
To display the currently configured triggers, use the show ccn trigger command in Cisco Unity Express EXEC mode.
show ccn trigger
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Before deleting an application, use this command to display the triggers associated with the application. All triggers for the application must be deleted. If they are not deleted, an incoming call that is configured as a trigger will invoke the application.
Examples
The following is sample output for the show ccn trigger command:
cue-10-0-0-0# show ccn triggerName: 6800Type: SIPApplication: voicemailLocale: en_ENUIdle Timeout: 5000Enabled: yesMaximum number of sessions: 8Name: 6700Type: SIPApplication: autoattendantLocale: en_ENUIdle Timeout: 5000Enabled: yesMaximum number of sessions: 8Table 14 describes the significant fields shown in the display.
Related Commands
show clock detail
To display clock statistics, use the show clock detail command in Cisco Unity Express EXEC mode.
show clock detail
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Cisco Unity Express uses the Network Time Protocol (NTP) server for clocking functions. Use the show clock detail command to display the Cisco Unity Express module clock status.
Examples
The following is sample output for the show clock detail command:
se-10-0-0-0# show clock detail19:20:33.724 PST Wed Mar 17 1993time zone: America/Los_Angelesclock state: unsyncdelta from reference (microsec): 0estimated error (microsec): 175431time resolution (microsec): 1clock interrupt period (microsec): 10000time of day (sec): 732424833time of day (microsec): 760817Table 15 describes the significant fields shown in the display.
Related Commands
Configures the local time zone.
Specifies the NTP server for Cisco Unity Express.
Displays statistics for the NTP server.
show crypto key
To display configured certificate-private key pairs, use the show crypto key command in Cisco Unity Express EXEC mode.
show crypto key {all | label label-name}
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show crypto key command:
se-10-0-0-0# show crypto key label mainkey.ourcompanyLabel name: mainkey.ourcompany [default]Entry type:Key EntryCreation date: Mon Jun 10 14:23:09 PDT 2002Owner: CN=se-1-100-6-10.localdomain, OU='', O='', L='', ST='', C=''Issuer: CN=se-1-100-6-10.localdomain, OU='', O='', L='', ST='', C=''Valid from: Mon Jun 10 14:23:06 PDT 2002 until: Sun Sep 08 14:23:06 PDT 2002Table 16 describes the significant fields shown in the display.
Related Commands
show group detail groupname
To display the configured details for a specific group, use the show group detail groupname command in Cisco Unity Express EXEC mode.
show group detail groupname group-name
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays details for a group that was configured using either the Cisco Unity Express EXEC version or Cisco Unity Express configuration version of the groupname command.
Examples
The following is sample output for the show group detail groupname command:
se-10-0-0-0# show group detail groupname salesFull Name: salesDescription:Phone:Phone(E.164):Language: en_ENUOwners:Members: user2 user8Table 17 describes the significant fields shown in the display.
Related Commands
Configures a Cisco Unity Express group.
Displays a list of group names.
Displays a list of subscriber names.
Configures a Cisco Unity Express subscriber.
show group profiles
To display a list of notification profiles configured for a group, use the show group profiles command in Cisco Unity Express EXEC mode.
show group profiles groupname group-id
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following are sample outputs for the show group profiles command:
se-10-0-0-0# show group profiles username salesvm-notif-profileRelated Commands
show groups
To display a list of configured groups, use the show groups command in Cisco Unity Express EXEC mode.
show groups
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of all groups that were configured using either the Cisco Unity Express EXEC version or Cisco Unity Express configuration version of the groupname command.
Examples
The following is sample output for the show groups command:
se-10-0-0-0# show groupsAdministratorssalestechpolicyRelated Commands
show groups privileges
To display the privileges assigned to configured groups, use the show groups privileges command in Cisco Unity Express EXEC mode.
show groups privileges
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show groups privileges command:
se-10-0-0-0# show groups privilegesGROUPID PRIVILEGESAdministrators superuser ManagePrompts ManagePublicListAdministrators ViewPrivateListBroadcasters broadcastmanagers broadcast ViewPrivateListTable 18 describes the significant fields shown in the display.
Table 18 show groups privileges Field Descriptions
GROUPID
ID of the group.
PRIVILEGES
Privileges assigned to the group.
Related Commands
show hosts
To display information about the configured hosts, use the show hosts command in Cisco Unity Express EXEC mode.
show hosts
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show hosts command:
se-10-0-0-0# show hostsHostname: se-10-100-6-10Domain: localdomainDNS Server1: 10.100.10.130Table 19 describes the significant fields shown in the display.
Table 19 show hosts Field Descriptions
Hostname
Name of the Cisco Unity Express host system.
Domain
Domain name of the host.
DNS Server1
IP address of the DNS server.
Related Commands
show imap configuration
To display the IMAP configuration parameters, use the show imap configuration command in Cisco Unity Express EXEC mode.
show imap configuration
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command is not available on the AIM.
Examples
The following is sample output for the show imap configuration command:
se-10-0-0-0# show imap configurationStatus enabledIdle Timeout(minutes): 45Max Sessions: 30Security Mode: mixedRelated Commands
show imap sessions
To display a list of all active IMAP sessions, use the show imap sessions command in Cisco Unity Express EXEC mode.
show imap sessions
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command is not available on the AIM-CUE.
Examples
The following is sample output for the show imap sessions command:
se-10-0-0-0# show imap sessionsSessions IP Address Connect Time User ID====================================================================1 10.21.82.244 Wed Nov 16 01:35:02 CST 2005 group12 172.18.10.10 Wed Nov 16 03:23:15 CST 2005 group5Table 20 describes the significant fields shown in the display.
Related Commands
show interface ide
To display the AIM usage and wear status, use the show interface ide command in Cisco Unity Express EXEC mode.
show interface ide number
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show interface ide 0 command:
se-10-0-0-0# show interface ide 0IDE hd0 is up, line protocol is up3499 reads, 39217152 bytes0 read errors51588 write, 324714496 bytes0 write errors0.0993% wornTable 21 describes the significant fields shown in the display.
Related Commands
show ip route
To display the IP routing table, use the show ip route command in Cisco Unity Express EXEC mode.
show ip route
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ip route command:
se-10-0-0-0# show ip routeDEST GATE MASK IFACE10.0.6.0 0.0.0.0 255.255.255.0 eth1172.16.0.0 0.0.0.0 255.0.0.0 lo0.0.0.0 10.0.6.9 0.0.0.0 eth1Table 22 describes the significant fields shown in the display.
Related Commands
show lists detail private
To display details of a specific private distribution list for a specific subscriber, use the show lists detail private command in the Cisco Unity Express EXEC mode.
show lists detail private {name list-name | number list-number} owner owner-id
Syntax Description
name list-name
Name of the private distribution list.
number list-number
Number of the private distribution list.
owner owner-id
Name of the list owner.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
An error message appears if the list name, number, or owner does not exist.
The command displays the list number, list name, list type, description, owners, and members with their type categories.
The list owner and local subscribers who are members of the ViewPrivateList or Administrators groups can view the private lists that belong to a particular subscriber.
Examples
The following is sample output for the show lists detail private command:
se-10-0-0-0# show lists detail private name projectteam owner user23Number: 4Name: projectteamType: PrivateDescription:Owner:user23Members:tech1 usertech2 usertesters grouptech10 remoteThe show lists detail private number 4 owner user23 command would display the same output as shown above.
Table 23 describes the significant fields shown in the display.
Related Commands
show lists detail public
To display details of a specific public distribution list on the local system, use the show lists detail public command in the Cisco Unity Express EXEC mode.
show lists detail public {name list-name | number list-number}
Syntax Description
name list-name
Name of the public distribution list.
number list-number
Number of the public distribution list.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
An error message appears if the list name or number does not exist.
The command displays the list number, list name, list type, owners, and members with their type categories.
Examples
The following is sample output from the show lists detail public command:
se-10-0-0-0# show lists detail public name engineersNumber: 5Name: engineersType: PublicDescription:Owners:user23 userprogmgrs groupMembers:user23 useruser30 userbetamgrs grouptechs gdmtech25 remotenyc5555 blindThe show list detail public number 5 command would display the same output as shown above.
Table 24 describes the significant fields shown in the display.
Related Commands
show lists owner
To display all the private and public distribution lists for a specific owner, use the show lists owner command in Cisco Unity Express EXEC mode.
show lists owner owner-id
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
An error message appears if the owner does not exist.
The lists appear in alphabetical order, private lists followed by public lists. The command displays the number, name, and type for each list.
Examples
The following is sample output for the show lists owner command:
se-10-0-0-0# show lists owner user23Owner: user23List Number List Name List Type4 projectteam Private List5 engineers Public List25 managers Public ListTable 25 describes the significant fields shown in the display.
Table 25 show lists owner Field Descriptions
Owner:
User ID of the list owner.
List Number
ID number of the list.
List Name
Name of the list.
List Type
Type of list.
Related Commands
show lists public
To display all the public distribution lists on the local system, use the show lists public command in Cisco Unity Express EXEC mode.
show lists public
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
The command displays the lists in alphabetical order with each list name, number, and type, followed by the details of each list.
Examples
The following is sample output for the show lists public command:
se-10-0-0-0# show lists publicList number List Name Type5 engineers Public9999 everyone PublicNumber: 5Name: engineersType: PublicDescription:Owners:user23 Local Userprogmgrs GroupMembers:user23 Local Useruser30 Local Userprogmgrs Grouptechs General Delivery Mailboxtech25 Remote Usernyc5555 Blind AddressThe system does not display the details of the everyone list.
Table 26 describes the significant fields shown in the display.
Related Commands
show log
To display logging data, use the show log command in Cisco Unity Express EXEC mode.
show log name name [containing expression | paged | tail]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
See the "Related Commands" section for filtering options.
Examples
The following is partial output for the show log command that displays the dmesg log:
se-10-0-0-0# show log name dmesgPress <CTRL-C> to exit...Linux version 2.4.24 (bld_adm@bld-system) (gcc version 2.95.3 20010315 (release4Platform: nmsetup.c: handling flash window at [15MB..16MB]setup.c: handling kernel log buf at [245.5MB]setup.c: handling trace buf at [246MB]BIOS-provided physical RAM map:BIOS-e820: 0000000000000000 - 000000000009f400 (usable)BIOS-e820: 000000000009f400 - 00000000000a0000 (reserved)BIOS-e820: 00000000000e0800 - 0000000000100000 (reserved)BIOS-e820: 0000000000100000 - 0000000000f00000 (usable)BIOS-e820: 0000000000f00000 - 0000000001000000 (reserved)BIOS-e820: 0000000001000000 - 000000000f580000 (usable)BIOS-e820: 000000000f580000 - 000000000f600000 (reserved)BIOS-e820: 000000000f600000 - 0000000010000000 (reserved)BIOS-e820: 00000000fff00000 - 0000000100000000 (reserved)245MB LOWMEM available.On node 0 totalpages: 62848zone(0): 4096 pages.zone(1): 58752 pages.zone(2): 0 pages.DMI not present.Kernel command line: root=/dev/hda1 ro plat=nmInitializing CPU#0Detected 498.674 MHz processor.Calibrating delay loop... 996.14 BogoMIPSMemory: 245128k/251392k available (1164k kernel code, 4852k reserved, 667k data)kdb version 4.3 by Keith Owens, Scott Lurndal. Copyright SGI, All Rights Reservdin atrace_initlog_head: h: 0, t: 8429274, l: 0, w: 0, s: 10484672Using existing trace loglog_head: h: 0, t: 8429274, l: 0, w: 0, s: 10484672Dentry cache hash table entries: 32768 (order: 6, 262144 bytes)Inode cache hash table entries: 16384 (order: 5, 131072 bytes)Mount cache hash table entries: 512 (order: 0, 4096 bytes)Buffer cache hash table entries: 16384 (order: 4, 65536 bytes)Page-cache hash table entries: 65536 (order: 6, 262144 bytes)CPU: L1 I cache: 16K, L1 D cache: 16KCPU: L2 cache: 256KCPU serial number disabled....The following is sample output for the show log command that displays the dmesg log using a search string:
se-10-0-0-0# show log name dmesg containing setupPress <CTRL-C> to exit...setup.c: handling flash window at [15MB..16MB]setup.c: handling kernel log buf at [245.5MB]setup.c: handling trace buf at [246MB]se-10-0-0-0#The following is partial output for the show log command that displays the dmesg log in paged mode:
se-10-0-0-0# show log name dmesg pagedLinux version 2.4.24 (bld_adm@bld-system) (gcc version 2.95.3 20010315 (release)) #1 Tue Nov 30 23:07:21 PST 2004Platform: nmsetup.c: handling flash window at [15MB..16MB]setup.c: handling kernel log buf at [245.5MB]setup.c: handling trace buf at [246MB]BIOS-provided physical RAM map:BIOS-e820: 0000000000000000 - 000000000009f400 (usable)BIOS-e820: 000000000009f400 - 00000000000a0000 (reserved)BIOS-e820: 00000000000e0800 - 0000000000100000 (reserved)BIOS-e820: 0000000000100000 - 0000000000f00000 (usable)BIOS-e820: 0000000000f00000 - 0000000001000000 (reserved)BIOS-e820: 0000000001000000 - 000000000f580000 (usable)BIOS-e820: 000000000f580000 - 000000000f600000 (reserved)BIOS-e820: 000000000f600000 - 0000000010000000 (reserved)BIOS-e820: 00000000fff00000 - 0000000100000000 (reserved)245MB LOWMEM available.On node 0 totalpages: 62848zone(0): 4096 pages.zone(1): 58752 pages.zone(2): 0 pages.DMI not present.Kernel command line: root=/dev/hda1 ro plat=nmInitializing CPU#0-- More --The following is the output for the show log command that displays the current dmesg log as events are being entered:
se-10-0-0-0# show log name dmesg tailPress <CTRL-C> to exit...Freeing unused kernel memory: 88k freedThe following is partial output for the show log command that displays the dmesg log beginning with the first line starting with ide0:
se-10-0-0-0# show log name dmesg | begin ide0ide0: BM-DMA at 0xfc00-0xfc07, BIOS settings: hda:pio, hdb:pioide1: BM-DMA at 0xfc08-0xfc0f, BIOS settings: hdc:pio, hdd:piohda: C/H/S=50127/232/176 from BIOS ignoredhdb: C/H/S=0/0/0 from BIOS ignoredhda: IC25N020ATMR04-0, ATA DISK driveblk: queue c030c160, I/O limit 4095Mb (mask 0xffffffff)ide0 at 0x1f0-0x1f7,0x3f6 on irq 14hda: attached ide-disk driver.hda: host protected area => 1hda: 39070080 sectors (20004 MB) w/1740KiB Cache, CHS=2432/255/63, UDMA(33)init unit number == 0...
Related Commands
show logging
To show the types of messages that are displayed on the console, use the show logging command in Cisco Unity Express EXEC mode.
show logging
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
See the "Related Commands" section for filtering options.
Examples
The following displays the output for the show logging command when errors and fatal messages are displayed on the console.
se-10-0-0-0# show logginginfo: offwarning: offerrors: onfatal: onConsole Filter Info:MODULE ENTITY ACTIVITY FILTERNo filter activeThe following displays the output for the show logging command when errors, fatal messages, and ccn engine messages are displayed on the console.
se-10-0-0-0# show logginginfo: offwarning: offerrors: onfatal: onConsole Filter Info:MODULE ENTITY ACTIVITY FILTERccn Engine XDBGccn Engine DBUGThe following example displays show logging output when an external syslog server is configured:
se-10-0-0-0# show logginginfo: offwarning: offerrors: offfatal: onMonitored event Info:MODULE ENTITY ACTIVITY FILTERNo monitored events activeServer Info:Log server address: 10.187.240.31Related Commands
show logs
To show the existing log files on the CUE module, use the show logs command in Cisco Unity Express EXEC mode.
show logs
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
See the "Related Commands" section for filtering options.
Examples
The following example is a sample list of log files available on the system:
se-10-0-0-0# show logsinstall.logdmesgsyslog.logatrace_save.logatrace.logklog.logmessages.logroot_heapdump2749.1023408628.txtRelated Commands
show memory
To display memory information for the CUE module, use the show memory command in Cisco Unity Express EXEC mode.
show memory
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example shows detailed information about the memory on the CUE network module:
se-10-0-0-0# show memoryTotal Memory (kB): 245216Active Memory (kB): 23728Inactive Memory (kB): 196620Other Memory (kB): 19760MemoryPool (kB): 5108Kernel MemoryTOTAL INUSE MAXUSED ERR TYPE5768 5368 6795 0 fs7040 6828 7499 0 other156 100 186 0 netTable 27 describes the significant fields shown in the display.
Related Commands
show network detail local
To display network information for the local Cisco Unity Express location, use the show network detail local command in Cisco Unity Express EXEC mode.
show network detail local
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
2.0
This command was introduced.
2.1
Broadcast message and vCard information was added to the display.
Usage Guidelines
Use this command to display information about the local Cisco Unity Express site, including the location ID, name, abbreviation, e-mail domain, minimum and maximum extension lengths, phone prefix, VPIM encoding type, if spoken name is enabled, status of vCard enabling, the VPIM broadcast message ID, and the number of messages sent and received.
Examples
The following example shows detailed information about the local Cisco Unity Express site called "San JoseCA":
se-10-0-0-0# show network detail localLocation ID: 10Name: SanJoseCAAbbreviation: sjcEmail domain: sjc.cue.abcdef.comMinimum extension length: 2Maximum extension length: 15Phone prefix:VPIM encoding: G726Send spoken name: enabledSend vCard: enabledState: enabledVPIM broadcast ID: vpim-broadcastSent msg count: 0Received msg count: 0Table 28 describes the significant fields shown in the display.
Related Commands
show network detail location id
To display network information for a specified Cisco Unity Express location ID, use the show network detail location id command in Cisco Unity Express EXEC mode.
show network detail location id number
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
2.0
This command was introduced.
2.1
Broadcast message and vCard information was added to the display.
Usage Guidelines
This command provides detailed information about the specified Cisco Unity Express location, including the name, abbreviation, e-mail domain, minimum and maximum extension lengths, phone prefix, VPIM encoding type, if spoken name is enabled, vCard enable status, broadcast message status, and the number of messages sent and received.
Examples
The following example shows information about the remote Cisco Unity Express location with the ID of 102:
se-10-0-0-0# show network detail location id 102Name: Dallas/Fort WorthAbbreviation: DFWEmail domain: dfw.mycompany.comMinimum extension length: 2Maximum extension length: 15Phone prefix: 4VPIM encoding: dynamicSend spoken name: enabledSend vCard: enabledState: enabledVPIM broadcast ID: vpim-broadcastSent msg count: 0Received msg count: 0Table 29 describes the significant fields shown in the display.
Related Commands
show network locations
To display information about Cisco Unity Express locations, use the show network locations command in Cisco Unity Express EXEC mode.
show network locations
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to verify the location ID, name, abbreviation, and domain name for each configured Cisco Unity Express network location.
Examples
The following example shows the network locations for a Cisco Unity Express system:
se-10-0-0-0# show network locationsID NAME ABBREV DOMAIN101 'San Jose' SJC sjc.mycompany.com102 'Dallas/Fort Worth' DFW dfw.mycompany.com201 'Los Angeles' LAX lax.mycompany.com202 'Canada' CAN can.mycompany.com301 'Chicago' CHI chi.mycompany.com302 'New York' NYC nyc.mycompany.com401 'Bangalore' BAN bang.mycompany.comRelated Commands
Displays network information for the local Cisco Unity Express location.
Displays network information for a specified Cisco Unity Express location ID.
show network queues
To display information about messages in the outgoing queue on a Cisco Unity Express system, use the show network queues command in Cisco Unity Express EXEC mode.
show network queues
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
The queue information contains three displays: one for running job queue information, one for urgent job queue information, and one for normal job queue information.
Examples
The following example shows output from the show network queues command:
se-10-0-0-0# show network queuesRunning Job Queue=================ID TYPE TIME RETRY SENDER RECIPIENT107 VPIM 06:13:26 20 jennifer 1001@sjc.mycompany.com106 VPIM 06:28:25 20 jennifer 1001@sjc.mycompany.comUrgent Job Queue=================ID TYPE TIME RETRY SENDER RECIPIENT123 VPIM 16:33:39 1 andy 9003@lax.mycompany.comNormal Job Queue=================ID TYPE TIME RETRY SENDER RECIPIENT122 VPIM 16:33:23 1 andy 9001@lax.mycompany.com124 VPIM 16:34:28 1 andy 9003@lax.mycompany.com125 VPIM 16:34:57 1 andy 9002@lax.mycompany.com
Table 30 describes the significant fields shown in the display.
Related Commands
show ntp associations
To display the association identifier and status for all Network Time Protocol (NTP) servers, use the show ntp associations command in Cisco Unity Express EXEC mode.
show ntp associations [assoc-id association-id]
Syntax Description
assoc-id association-id
(Optional) Displays detailed information about the specified association ID.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
The show ntp associations command displays the association identifier and status for all the NTP servers configured for Cisco Unity Express but does not provide detailed information about the servers. The show ntp associations assoc-id association-id command provides detailed information on the status of a specified NTP server.
Use the status field to determine the configuration and status of all the NTP servers. This field consists of 4 hexadecimal digits:
•
•
Table 31 shows common status codes and their meanings. The first digit specifies the configuration, reachability, and authentication status for the specified server. The second digit records how well the specified server passed through the clock selection algorithm.
Table 32 lists the event codes. The third digit indicates the number of events that have occurred since the last time an error was returned to the console by NTP or by one of the show ntp commands. This value does not wrap and stops incrementing at 15 (or hex F).
For a properly running server, the value should be xx1x, unless one of the show ntp commands has queried the server since startup. In that case, the value should be xx0x. If the third digit is any other value, check for the event causing errors.
The fourth digit in the field indicates the last event that occurred. For properly running servers, the event should be the server becoming reachable.
The flash field indicates the status of the packets while a series of 12 diagnostic tests are performed on them. The tests are performed in a specified sequence to gain maximum information while protecting against accidental or malicious errors.
The flash variable is set to zero as each packet is received. If any bits are set as a result of the tests, the packet is discarded.
The tests look for the following information:
•
•
•
•
•
Table 33 lists the flash bits for each test.
Examples
The following is sample output for the show ntp associations command:
se-10-0-0-0# show ntp associationsind assID status conf reach auth condition last_event cnt===========================================================1 37773 9624 yes yes none sys.peer reachable 2Table 34 describes the significant fields shown in the display.
Table 34 show ntp associations Field Descriptions
ind
Index number of the association.
assID
Peer identifier returned by the server.
status
Hexadecimal value of the server status. See Table 31 and Table 32 for a description of these field codes.
conf
Indicates whether the server is configured or not. Valid values are yes and no.
reach
Indicates whether the peer is reachable or not. Valid values are yes and no.
auth
Status of the server authentication. Valid values are:
•
•
•
•
condition
Type of association in the clock selection process. Valid values are:
•
•
•
•
•
•
•
•
last_event
Last event that occurred in the system. Valid values are:
•
•
•
•
•
•
See Table 32 for descriptions of these values.
cnt
Number of events that occurred since the last time an error was returned to the console by NTP. This value does not wrap and stops incrementing at 15 (or hex F). For a properly functioning server, this value should be 1 or 0.
The following is sample output for the show ntp associations assoc-id command:
se-10-0-0-0# show ntp associations assoc-id 37773status=9624 reach, conf, sel_sys.peer, 2 events, event_reach,srcadr=10.10.10.65, srcport=123, dstadr=10.10.5.2, dstport=123, leap=00,stratum=8, precision=-18, rootdelay=0.000, rootdispersion=0.031,refid=127.127.7.1, reach=377, unreach=0, hmode=3, pmode=4, hpoll=10,ppoll=10, flash=00 ok, keyid=0, offset=-1.139, delay=0.430,dispersion=14.821, jitter=0.158,reftime=af4a3bee.f4749337 Thu, Mar 11 1993 14:30:06.954,org=af4a3bf8.3f18b455 Thu, Mar 11 1993 14:30:16.246,rec=af4a3bf8.3f71758e Thu, Mar 11 1993 14:30:16.247,xmt=af4a3bf8.3f545c78 Thu, Mar 11 1993 14:30:16.247,filtdelay= 0.43 0.63 0.58 0.58 0.48 0.34 0.54 0.45,filtoffset= -1.14 -0.98 -0.96 -0.90 -0.90 -0.79 -0.47 -0.45,filtdisp= 0.01 15.40 30.79 46.14 61.48 76.83 92.19 99.90Table 35 describes the significant fields shown in the display.
Table 35 show ntp associations assoc-id Field Descriptions
status
Status of the peer. See Table 31, Table 32, and Table 34 for descriptions of the values in this line.
srcadr
IP address of the host server.
srcport
Port address of the host server.
dstadr
IP address of the destination server.
dstport
Port address of the destination server.
leap
Two-bit code warning of an impending leap second to be inserted in the NTP timescale. Valid values are:
•
•
•
•
stratum
Server hop count to the primary clock source. Valid values are:
•
•
•
If the stratum value is 15, the server is probably unsynchronized and its clock needs to be reset.
precision
Precision of the clock, in seconds to the power of two.
rootdelay
Total round-trip delay, in seconds, to the primary reference source at the root of the synchronization subnet.
rootdispersion
Maximum error, in seconds, relative to the primary reference source at the root of the synchronization subnet.
refid
IP address of the peer selected for synchronization.
reach
Peer reachability status history, in octal. Each bit is set to 1 if the server is reached during a polling period and is set to 0 otherwise. The value 377 indicates that the last 8 attempts were good.
unreach
Number of poll intervals since the last valid packet was received.
hmode
Association mode of the host server. Valid values are:
•
•
•
•
•
•
•
•
pmode
Association mode of the peer server. Valid values are:
•
•
•
•
•
•
•
•
hpoll
Minimum interval, in seconds as a power of two, between transmitted messages from the host.
ppoll
Minimum interval, in seconds as a power of two, between transmitted messages to the peer.
flash
Status of the packet after a series of diagnostic tests are performed on the packet. See the description of the flash field values in Table 33.
keyid
ID of the cryptographic key used to generate the message-authentication code.
offset
Time difference between the client and the server, in milliseconds.
delay
Round-trip delay of the packet, in milliseconds.
dispersion
Measure, in milliseconds, of how scattered the time offsets have been from a given time server.
jitter
Estimated time error, in milliseconds, of the Cisco Unity Express clock measured as an exponential average of RMS time differences.
reftime
Local time, in time-stamp format, when the local clock was last updated. If the local clock has never been synchronized, the value is zero.
org
Local time, in time-stamp format, at the peer when its latest NTP message was sent. If the peer becomes unreachable, the value is zero.
rec
Local time, in time-stamp format, when the latest NTP message from the peer arrived. If the peer becomes unreachable, the value is zero.
xmt
Local time, in time-stamp format, at which the NTP message departed the sender.
filtdelay
Round-trip delay, in seconds, between the peer clock and the local clock over the network between them.
filtoffset
Offset, in seconds, of the peer clock relative to the local clock.
filtdisp
Maximum error, in seconds, of the peer clock relative to the local clock over the network between them. Only values greater than zero are possible.
Related Commands
Displays a list of NTP servers and their current states.
Displays the primary time source for an NTP server.
show ntp servers
To display a list of Network Time Protocol (NTP) servers and their current states, use the show ntp servers command in Cisco Unity Express EXEC mode.
show ntp servers
Syntax Description
This command has no keywords or arguments.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of NTP servers, their states, and a summary of the remote peers associated with each server.
Examples
The following is sample output for the show ntp servers command:
se-10-0-0-0# show ntp serversremote refid st t when poll reach delay offset jitter==============================================================================*10.100.10.65 127.127.7.1 8 u 933 1024 377 0.430 -1.139 0.158space reject, x falsetick, . excess, - outlyer+ candidate, # selected, * sys.peer, o pps.peerTable 36 describes the significant fields shown in the display.
Related Commands
Configures the NTP server.
Displays a list of association identifiers and peer statuses for an NTP server.
Displays the time source for an NTP server.
show ntp source
To display the time source for a Network Time Protocol (NTP) server, use the show ntp source command in Cisco Unity Express EXEC mode.
show ntp source [detail]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays the chain of NTP servers back to their primary time source, starting from the local host.
Examples
The following is sample output for the show ntp source command:
se-10-0-0-0# show ntp source127.0.0.1: stratum 9, offset 0.000015, synch distance 0.0304710.100.10.65: stratum 8, offset -0.001124, synch distance 0.00003Table 37 describes the significant fields shown in the display.
The following is sample output for the show ntp source detail command:
se-1-100-5-2# show ntp source detailserver 127.0.0.1, port 123stratum 9, precision -17, leap 00refid [10.10.10.65] delay 0.00012, dispersion 0.00000 offset 0.000011rootdelay 0.00058, rootdispersion 0.03111, synch dist 0.03140reference time: af4a3ff7.926698bb Thu, Mar 11 1993 14:47:19.571originate timestamp: af4a4041.bf991bc5 Thu, Mar 11 1993 14:48:33.748transmit timestamp: af4a4041.bf90a782 Thu, Mar 11 1993 14:48:33.748server 10.10.10.65, port 123stratum 8, precision -18, leap 00refid [172.16.7.1] delay 0.00024, dispersion 0.00000 offset -0.001130rootdelay 0.00000, rootdispersion 0.00003, synch dist 0.00003reference time: af4a402e.f46eaea6 Thu, Mar 11 1993 14:48:14.954originate timestamp: af4a4041.bf6fb4d4 Thu, Mar 11 1993 14:48:33.747transmit timestamp: af4a4041.bfb0d51f Thu, Mar 11 1993 14:48:33.748Table 38 describes the significant fields shown in the display.
Related Commands
Displays a list of association identifiers and peer statuses for an NTP server.
Displays a list of NTP servers and their current states.
show ntp status
To display statistics for the Network Time Protocol (NTP) server, use the show ntp status command in Cisco Unity Express EXEC mode.
show ntp status
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ntp status command:
se-10-0-0-0# show ntp statusNTP reference server 1: 10.100.6.9Status: sys.peerTime difference (secs): 3.268110005008586E8Time jitter (secs): 0.17168384790420532Table 39 describes the significant fields shown in the display.
Related Commands
Sets the local time zone.
Specifies the NTP server for Cisco Unity Express.
Displays clock statistics.
show phone-authentication configuration
To display the VoiceView Express phone authentication parameters, use the show phone-authentication configuration command in Cisco Unity Express EXEC mode.
show phone-authentication configuration
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command is not available on the AIM-CUE or on Cisco Unified Communications Manager.
The phone authentication service on Cisco Unity Express handles VoiceView Express authentication requests from the IP phones during the playback and recording of voice messages and greetings. This service is available only when Cisco Unity Express is working with Cisco Unified CME.
This service is enabled by default and cannot be disabled.
If you are integrating Cisco Unity Express with Cisco Unified CME and your network has multiple IP phone services that need authentication, then Cisco Unity Express must act as the primary authentication service and must relay non-Cisco Unity Express service requests to other servers.
Two URLs must be configured:
•
•
Examples
The following is sample output for the show phone-authentication configuration command:
se-10-0-0-0# show phone-authentication configurationAuthentication service URL: http://cuehost/voiceview/authentication/authenticate.doAuthentication Fallback Server URL: http://172.16.10.10/auth-server/authenticate.aspTable 40 describes the significant fields shown in the display.
Related Commands
Enables the VoiceView Express feature.
fallback-url (Cisco Unified Communications Manager Express Only)
Configures a fallback authentication server.
Enters VoiceView Express phone authentication mode.
Enters VoiceView Express configuration mode.
Terminates an active VoiceView Express session.
Specifies the VoiceView Express session idletimeout value.
Displays all VoiceView Express configuration parameters.
Displays all active VoiceView Express sessions.
show privileges
To display a list of available privileges on the system, use the show privileges command in Cisco Unity Express EXEC mode.
show privileges
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show privileges command:
se-10-0-0-0# show privilegesSystem privilegesPrivilegeid DescriptionsuperuserManagePromptsbroadcastManagePublicListViewPrivateListTable 41 describes the significant fields shown in the display.
Table 41 show privileges Field Descriptions
Privilegeid
Name of privilege.
Description
Text description of the privilege.
Related Commands
show processes
To display subsystem status and statistics for the CUE module, use the show process command in Cisco Unity Express EXEC mode.
show processes [cpu | memory]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
2.0
This command was introduced on the Cisco Unity Express network module.