Table Of Contents
voicemail extension-length (network location id)
voicemail phone-prefix (network location id)
voicemail spoken-name (network location id)
voicemail vpim-encoding (network location id)
V
voicemail extension-length (network location id)
voicemail phone-prefix (network location id)
voicemail spoken-name (network location id)
voicemail vpim-encoding (network location id)
voice mailbox owner
To create a mailbox for a user or a group, use the voice mailbox owner command in Cisco Unity Express configuration mode. This command initiates the mailbox configuration mode for mailbox subcommands.
voice mailbox owner name [size seconds]
Mailbox configuration mode:
default
description "text"
disable
expiration time
greeting [alternate | standard]
mailboxsize mailbox-size-seconds
messagesize message-size-seconds
no parameter
tutorial [disabled | enabled]Syntax Description
Defaults
expiration: system-wide value
mailboxsize: system-wide value
messagesize: system-wide value
tutorial: enabledCommand Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
If the name value refers to a user, this command creates a personal mailbox. If the name value refers to a group, the command creates a general delivery mailbox that several users and other groups can access.
The users and groups must be configured before assigning them to a mailbox.
The mailbox owner records a standard greeting and an alternate, if needed, from the telephone user interface (TUI). If the mailbox owner has not recorded any greetings for the mailbox, Cisco Unity Express uses a default greeting.
The mailbox-size-seconds and message-size-seconds values depend on the number of mailboxes to be created and the storage capacity of the voice-mail system. Some mailboxes may need to be larger than others to accommodate more or longer messages. For example, a customer service department may need a larger mailbox to accommodate messages from customers. Consider the purpose of the mailbox when assigning its size and message length.
The sequence in which the parameters are configured is optional.
Examples
The following example shows a mailbox created for a user:
se-10-0-0-0# config tse-10-0-0-0(config)# voice mailbox owner user7se-10-0-0-0(config-mailbox)# description "User 7's mailbox"se-10-0-0-0(config-mailbox)# greeting standardse-10-0-0-0(config-mailbox)# mailboxsize 360se-10-0-0-0(config-mailbox)# messagesize 150se-10-0-0-0(config-mailbox)# expiration 21se-10-0-0-0(config-mailbox)# tutorial disabledse-10-0-0-0(config-mailbox)# exitse-10-0-0-0(config)#Related Commands
Configures a Cisco Unity Express group.
Displays the properties of a voice mailbox.
Configures a Cisco Unity Express user.
Configures system-wide default voice mailbox values.
voice mailbox unlock
To unlock a voice mailbox, use the voice mailbox unlock command in Cisco Unity Express EXEC mode.
voice mailbox unlock {owner name | telephonenumber tel-number}
Syntax Description
owner name
Name of the mailbox owner. For a general delivery mailbox, this must be the owner's name, not a group member's name.
telephonenumber tel-number
Telephone number assigned to the mailbox.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
When a mailbox becomes locked, the owner hears a message stating that the mailbox is unavailable.
Examples
The following example unlocks an individual mailbox:
se-10-0-0-0> enablese-10-0-0-0# voice mailbox unlock owner user3The following example unlocks a general delivery mailbox:
se-10-0-0-0> enablese-10-0-0-0# voice mailbox unlock owner salesThe following example unlocks a mailbox using an extension number:
se-10-0-0-0> enablese-10-0-0-0# voice mailbox unlock telephonenumber 61122Related Commands
voicemail capacity time
To specify the maximum storage space, in minutes, for all recorded messages and greetings, use the voicemail capacity time command in Cisco Unity Express configuration mode.
voicemail capacity time minutes
Syntax Description
minutes
Total storage time, in minutes, for all recorded messages and greetings in the voice-mail system.
Defaults
The default storage time is determined by the license.
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command sets the maximum storage time for all recorded voice-mail messages and greetings. The maximum value permitted is determined by the capacity of your Cisco Unity Express module.
Examples
The following example sets the total capacity for all recorded voice-mail messages and greetings to 100 hours (6000 minutes):
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail capacity time 6000Related Commands
Configures voicemail parameters.
Creates an operator mailbox.
Displays the voicemail limits.
voicemail default
To assign default values for all new mailboxes, use the voicemail default command in Cisco Unity Express configuration mode.
voicemail default {expiration days | language xx_YY | mailboxsize mailbox-size-seconds |
messagesize message-size-seconds}Syntax Description
Defaults
language: installed language
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command assigns default values for new individual and general delivery mailboxes. These values can be configured later to other values for specific users or mailboxes.
Examples
The following example sets the default values for new mailboxes:
se-10-0-0-0> enablese-10-0-0-0# config tse-10-0-0-0(config)# voicemail default expiration 30se-10-0-0-0(config)# voicemail default mailboxsize 360se-10-0-0-0(config)# voicemail default messagesize 90se-10-0-0-0(config)# voicemail default language de_DERelated Commands
Configures the maximum storage capacity for the voice-mail system.
Creates an operator mailbox.
voicemail extension-length (network location id)
To configure the number of digits contained in extensions at a network location, use the voicemail extension-length command in Cisco Unity Express location configuration mode. To remove the configuration for the number of digits for extensions, use the no form of this command.
voicemail extension-length [number | max number | min number]
no voicemail extension-length
Syntax Description
Defaults
The default minimum number of digits for extensions is 2, and the default maximum number of digits for extensions is 15.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
Use this command to configure the number of digits. To specify a set number of digits, use the voicemail extension-length number command. If you want to specify a maximum and minimum value for the digits, use the max and min keywords.
Examples
The following example configures the voice-mail extension length to be 6 digits:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail extension-length 6The following example configures the voice-mail extension maximum length to be 7 digits:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail extension-length max 7Related Commands
voicemail operator telephone
To assign an extension as the voice-mail operator, use the voicemail operator telephone command in Cisco Unity Express configuration mode.
voicemail operator telephone tel-number
Syntax Description
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
A mailbox owner dials this extension while in the voice-mail system to reach the voice-mail operator. Do not assign this extension to a group.
This operator extension need not be the same as the auto-attendant operator extension. If they are the same, the voice-mail user who dials the operator extension while in voice mail reaches the auto-attendant menu and then presses "0" to get the operator.
Examples
The following example assigns extension 9000 as the voice-mail operator:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail operator telephone 9000Related Commands
voicemail phone-prefix (network location id)
To configure a voice-mail phone number prefix for a network location, use the voicemail phone-prefix command in Cisco Unity Express location configuration mode. To delete a prefix, use the no form of this command.
voicemail phone-prefix number
no voicemail phone-prefix number
Syntax Description
number
Phone number prefix that is added to an extension to create a VPIM address for a user at the network location. Valid values: 1 to 15 digits.
Defaults
The default value is an empty string.
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
A prefix is required only if an e-mail domain services multiple locations, and extensions between the locations are not unique.
Examples
The following example shows a voicemail phone prefix of 345 assigned to network location 484:
se-10-0-0-0(config)# network location id 484se-10-0-0-0(config-location)# voicemail phone-prefix 345se-10-0-0-0(config-location)#Related Commands
voicemail recording time
To specify the maximum recording length for any message or greeting, use the voicemail recording time command in Cisco Unity Express configuration mode.
voicemail recording time minutes
Syntax Description
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
This command sets the maximum length for any recorded voice-mail message and greeting. The maximum value permitted is determined by the capacity of your Cisco Unity Express module.
Examples
The following example sets the maximum recording time for any message or greeting to 15 minutes:
se-10-0-0-0# config tse-10-0-0-0(config)# voicemail recording time 15Related Commands
voicemail spoken-name (network location id)
To enable sending the spoken name of the voice-mail originator as part of a voice-mail message, use the voicemail spoken-name command in location configuration mode. To disable sending the spoken name, use the no form of this command.
voicemail spoken-name
no voicemail spoken-name
Syntax Description
This command has no arguments or keywords.
Defaults
Enabled
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
If spoken name sending is enabled, the recorded name of the originating user is played as the first part of the received message.
Examples
The following example shows spoken name enabled for a location:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail spoken-nameRelated Commands
voicemail vpim-encoding (network location id)
To configure the encoding method used to transfer voice-mail messages from the Cisco Unity Express location to other locations, use the voicemail vpim-encoding command in Cisco Unity Express location configuration mode. To return to the default method of encoding (dynamic), use the no form of this command.
voicemail vpim-encoding {dynamic | G711ulaw | G726}
no voicemail vpim-encoding
Syntax Description
Defaults
dynamic
Command Modes
Cisco Unity Express location configuration
Command History
Usage Guidelines
Use G711 u-law only if the receiving system supports G711 u-law encoding (such as Cisco Unity). Use G726 for low-bandwidth connections or when the system to which Cisco Unity Express is connecting does not support G711 u-law.
Examples
The following example shows VPIM encoding set to G711 u-law for network location 9:
se-10-0-0-0# config tse-10-0-0-0(config)# network location id 9se-10-0-0-0(config-location)# voicemail vpim-encoding g711ulawRelated Commands
en_EN (U.S. English)