Table Of Contents
show network detail location id
S
show network detail location id
script (ccn application)
To specify the script used by the application, use the script command in Cisco Unity Express configuration application mode.
script script-name [description "description"]
Syntax Description
Command Modes
CCN configuration application mode
Command History
Usage Guidelines
Use the script command to specify the script for the application.
Examples
The following examples sets the maximum number of users to 12.
se-10-0-0-0# config t
se-10-0-0-0(config)# ccn application autoattendant
se-10-0-0-0(config-application)# script aa.aef description "AutoAttendant Script"se-10-0-0-0(config-application)# end
se-10-0-0-0(config)# exitRelated Commands
Configures the CCN applications, such as voice mail and auto attendant.
Displays the CCN application details.
show backup
To display the server used to store backup files, use the show backup command in Cisco Unity Express EXEC mode.
show backup
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays the FTP server URL, the user account on the FTP server, and the number of backup file revisions that are to be stored on the server.
Examples
The following is sample output from the show backup command:
se-10-0-0-0# show backupServer URL: ftp://10.12.0.1/ftpUser Account on Server:Number of Backups to Retain: 5Table 2 describes the significant fields shown in the display.
Related Commands
show backup history
To display the success or failure of backup and restore procedures, use the show backup history command in Cisco Unity Express EXEC mode.
show backup history
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays each backup file, its backup ID, the type of data stored in the file, and the success or failure of the backup procedure.
Examples
The following is sample output from the show backup history command:
se-10-0-0-0# show backup historyStart OperationCategory: ConfigurationBackup Server: ftp://10.100.10.215/CUE_backupOperation: BackupBackupid: 1Restoreid: -1Description: test backup 1Date: Sun Jun 13 12:23:38 PDT 1993Result: FailureReason: Script execution failed: /bin/BR_VMConfg_backup.sh: returnvalue:1; Server Url:ftp://10.100.10.215/CUE_backup: returnvalue:9 Unable to authenticate#End Operation#Start OperationCategory: DataBackup Server: ftp://10.100.10.215/CUE_backupOperation: BackupBackupid: 1Restoreid: -1Description: test backup 1Date: Sun Jun 13 12:23:44 PDT 1993Result: FailureReason: Script execution failed: /bin/BR_VMData_backup.sh: returnvalue:1Voicemail Backup failed; Server Url:ftp://10.100.10.215/CUE_backup: returnvalue:9Unable to authenticate#End Operation#Start OperationCategory: ConfigurationBackup Server: ftp://10.100.10.215/CUE_backupOperation: BackupBackupid: 2Restoreid: -1Description: CUE test backupDate: Sun Jun 13 12:32:48 PDT 1993Result: SuccessReason:#End Operation#Start OperationCategory: DataBackup Server: ftp://10.100.10.215/CUE_backupOperation: BackupBackupid: 2Restoreid: -1Description: CUE test backupDate: Sun Jun 13 12:32:57 PDT 1993Result: SuccessReason:#End Operation#Start OperationCategory: ConfigurationBackup Server: ftp://10.100.10.215/CUE_backupOperation: RestoreBackupid: 2Restoreid: 1Description:Date: Sun Jun 13 12:37:52 PDT 1993Result: SuccessReason:#End Operation#Start OperationCategory: DataBackup Server: ftp://10.100.10.215/CUE_backupOperation: RestoreBackupid: 2Restoreid: 1Description:Date: Sun Jun 13 12:38:00 PDT 1993Result: SuccessReason:#End OperationTable 3 describes the significant fields shown in the display.
Related Commands
Selects the backup data and initiates the backup process.
Displays the backup file ID.
show backup server
To display the details of the most recent backup files, use the show backup server command in Cisco Unity Express EXEC mode.
show backup server
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays backup files available on the backup server, the date of each backup, and the backup file ID. For information on the success or failure of a backup procedure, see the show backup history command.
Examples
The following is sample output for the show backup server command:
se-10-0-0-0# show backup serverCategory: DataDetails of last 5 backupsBackupid: 1Date: Tue Jul 22 10:55:52 PDT 2003Description:Backupid: 2Date: Tue Jul 29 18:06:33 PDT 2003Description:Backupid: 3Date: Tue Jul 29 19:10:32 PDT 2003Description:Category: ConfigurationDetails of last 5 backupsBackupid: 1Date: Tue Jul 22 10:55:48 PDT 2003Description:Backupid: 2Date: Tue Jul 29 18:06:27 PDT 2003Description:Backupid: 3Date: Tue Jul 29 19:10:29 PDT 2003Description:Table 4 describes the significant fields shown in the display.
Related Commands
Selects the backup data and initiates the backup process.
Displays the success or failure of backup and restore procedures.
show ccn application
To display the currently configured applications, use the show ccn application command in Cisco Unity Express EXEC mode.
show ccn application
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ccn application command:
cue-10-0-0-0# show ccn applicationName: ciscomwiapplicationDescription: ciscomwiapplicationScript: setmwi.aefID number: 0Enabled: yesMaximum number of sessions: 8strMWI_OFF_DN: 8001strMWI_ON_DN: 8000CallControlGroupID: 0Name: voicemailDescription: voicemailScript: voicebrowser.aefID number: 1Enabled: yesMaximum number of sessions: 8logoutUri: http://localhost/voicemail/vxmlscripts/Logout.jspuri: http://localhost/voicemail/vxmlscripts/login.vxmlName: autoattendantDescription: Auto AttendantScript: aa.aefID number: 2Enabled: yesMaximum number of sessions: 8MaxRetry: 3operExtn: 0welcomePrompt: AAWelcome.wavTable 5 describes the significant fields shown in the display.
Related Commands
Displays the application engine parameters.
Displays configured scripts.
Displays configured subsystems.
Displays configured triggers for applications.
show ccn engine
To display the configured Cisco Unity Express software engine, use the show ccn engine command in Cisco Unity Express EXEC mode.
show ccn engine
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ccn engine command:
se-10-0-0-0# show ccn engineMaximum number of Tasks: 0Maximum number of Steps: 1000LDAP root basedn: ldap://localhost:389/ou=craCME, ou=workflows, ou=CCN Apps, ou=branch123, o=cisco.comTable 6 describes the significant fields shown in the display.
Related Commands
Displays configured applications.
Displays configured scripts.
Displays configured subsystems.
Displays configured triggers for applications.
show ccn prompts
To display the configured auto attendant greeting prompt files, use the show ccn prompts command in Cisco Unity Express EXEC mode.
show ccn prompts [language xx_YY]
Syntax Description
language xx_YY
(Optional) Language of the prompt. Valid values are en_EN (U.S. English), de_DE (German), fr_FR (European French), and es_ES (European Spanish).
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command before configuring a new prompt file to verify the filenames that exist or before deleting a prompt to verify the name of the prompt file that must be removed.
If a language is not specified, this command displays user prompts in all installed languages.
If a language is specified, this command displays user prompts only for that language.
Release 2.0 permits only one installed language.
Examples
The following is sample output for the show ccn prompts command:
se-10-0-0-0# show ccn promptsName: AAExtnOutOfService.wavLanguage: de_DELast Modified Date: Thu Oct 21 a0:57:35 PDT 2004Length: 25462Table 7 describes the significant fields shown in the display.
Related Commands
Copies prompts to a specified URL.
Deletes the specified prompt.
Specifies a default voice-mail language.
show ccn scripts
To display script filenames, use the show ccn scripts command in Cisco Unity Express EXEC mode.
show ccn scripts
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ccn scripts command:
se-10-0-0-0# show ccn scriptsName: setmwi.aefDescription: setmwi.aefName: voicebrowser.aefDescription: voicebrowser.aefName: aa.aefDescription: aa.aefse-10-0-0-0#Table 8 describes the significant fields shown in the display.
Table 8 show ccn scripts Field Descriptions
Name
Name of the script file.
Description
Optional description of the script file.
Related Commands
show ccn subsystem jtapi
To display the JTAPI parameters, use the show ccn subsystem jtapi command in Cisco Unity Express EXEC mode.
show ccn subsystem jtapi
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example displays the JTAPI parameters:
se-10-0-0-0# show ccn subsystem jtapiCisco Call Manager: 10.30.40.50CCM Username: adminCCM Password: *****Call Control Group 1 CTI ports: 7008,7009,7010Table 9 describes the significant fields shown in the display.
Related Commandss
Specifies the Cisco CallManager server.
Specifies the JTAPI user ID and password.
Enters JTAPI configuration mode.
Specifies the Cisco CallManager CTI ports.
show ccn subsystem sip
To display the configured application subsystems, use the show ccn subsystem sip command in Cisco Unity Express EXEC mode.
show ccn subsystem sip
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example displays the Session Initiation Protocol (SIP) gateway and SIP port number for the Cisco Unity Express module:
se-10-0-0-0# show ccn subsystem sipSIP Gateway: 10.100.6.9SIP Port Number: 5060Table 10 describes the significant fields shown in the display.
Table 10 show ccn subsystem sip Field Descriptions
SIP Gateway
IP address of the SIP gateway.
SIP Port Number
SIP port number on the module.
Related Commands
Displays configured applications.
Displays configured application engine parameters.
Displays configured scripts.
Displays configured triggers for applications.
show ccn trigger
To display the currently configured triggers, use the show ccn trigger command in Cisco Unity Express EXEC mode.
show ccn trigger
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Before deleting an application, use this command to display the triggers associated with the application. All triggers for the application must be deleted. If they are not deleted, an incoming call that is configured as a trigger will invoke the application.
Examples
The following is sample output for the show ccn trigger command:
cue-10-0-0-0# show ccn triggerName: 6800Type: SIPApplication: voicemailLocale: en_USIdle Timeout: 5000Enabled: yesMaximum number of sessions: 8Name: 6700Type: SIPApplication: autoattendantLocale: en_USIdle Timeout: 5000Enabled: yesMaximum number of sessions: 8Table 11 describes the significant fields shown in the display.
Related Commands
show clock detail
To displays clock statistics, use the show clock detail command in Cisco Unity Express EXEC mode.
show clock detail
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Cisco Unity Express uses the Network Time Protocol (NTP) server for clocking functions. Use the show clock detail command to display the Cisco Unity Express module clock status.
Examples
The following is sample output for the show clock detail command:
se-10-0-0-0# show clock detail19:20:33.724 PST Wed Mar 17 1993time zone: America/Los_Angelesclock state: unsyncdelta from reference (microsec): 0estimated error (microsec): 175431time resolution (microsec): 1clock interrupt period (microsec): 10000time of day (sec): 732424833time of day (microsec): 760817Table 12 describes the significant fields shown in the display.
Related Commands
Configures the local time zone.
Specifies the NTP server for Cisco Unity Express.
Displays statistics for the NTP server.
show group detail groupname
To display the configured details for a specific group, use the show group detail groupname command in Cisco Unity Express EXEC mode.
show group detail groupname group-name
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays details for a group that was configured using either the Cisco Unity Express EXEC version or Cisco Unity Express configuration version of the groupname command.
Examples
The following is sample output for the show group detail groupname command:
se-10-0-0-0# show group detail groupname salesFull Name: salesDescription:Phone:Phone(E.164):Language: en_USOwners:Members: user2 user8Table 13 describes the significant fields shown in the display.
Related Commands
Configures a Cisco Unity Express group.
Displays a list of group names.
Displays a list of user names.
Configures a Cisco Unity Express user.
show groups
To display a list of configured groups, use the show groups command in Cisco Unity Express EXEC mode.
show groups
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of all groups that were configured using either the Cisco Unity Express EXEC version or Cisco Unity Express configuration version of the groupname command.
Examples
The following is sample output for the show groups command:
se-10-0-0-0# show groupsAdministratorssalestechpolicyRelated Commands
Configures a Cisco Unity Express group.
Displays the configuration details for a specific group.
Displays a list of configured users.
Configures a Cisco Unity Express user.
show hosts
To display information about the configured hosts, use the show hosts command in Cisco Unity Express EXEC mode.
show hosts
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show hosts command:
se-10-0-0-0# show hostsHostname: se-10-100-6-10Domain: localdomainDNS Server1: 10.100.10.130Table 14 describes the significant fields shown in the display.
Table 14 show hosts Field Descriptions
Hostname
Name of the Cisco Unity Express host system.
Domain
Domain name of the host.
DNS Server1
IP address of the DNS server.
Related Commands
show interface ide
To display the AIM usage and wear status, use the show interface ide command in Cisco Unity Express EXEC mode.
show interface ide number
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show interface ide 0 command:
se-10-0-0-0# show interface ide 0IDE hd0 is up, line protocol is up3499 reads, 39217152 bytes0 read errors51588 write, 324714496 bytes0 write errors0.099333333333% wornTable 15 describes the significant fields shown in the display.
Related Commands
show ip route
To display the IP route table, use the show ip route command in Cisco Unity Express EXEC mode.
show ip route
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ip route command:
se-10-0-0-0# show ip routeDEST GATE MASK IFACE10.0.6.0 0.0.0.0 255.255.255.0 eth1172.16.0.0 0.0.0.0 255.0.0.0 lo0.0.0.0 10.0.6.9 0.0.0.0 eth1Table 16 describes the significant fields shown in the display.
Related Commands
show log
To display logging data, use the show log command in Cisco Unity Express EXEC mode.
show log name [containing | paged | tail]
Syntax Description
name
The name of the log to display.
containing
Only display events that match a search expression.
paged
Display in paged mode.
tail
Display the latest events as they occur.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is partial output for the show log command that displays the dmesg log:
se-10-0-0-0# show log name dmesgPress <CTRL-C> to exit...Linux version 2.4.24 (bld_adm@bld-system) (gcc version 2.95.3 20010315 (release4Platform: nmsetup.c: handling flash window at [15MB..16MB]setup.c: handling kernel log buf at [245.5MB]setup.c: handling trace buf at [246MB]BIOS-provided physical RAM map:BIOS-e820: 0000000000000000 - 000000000009f400 (usable)BIOS-e820: 000000000009f400 - 00000000000a0000 (reserved)BIOS-e820: 00000000000e0800 - 0000000000100000 (reserved)BIOS-e820: 0000000000100000 - 0000000000f00000 (usable)BIOS-e820: 0000000000f00000 - 0000000001000000 (reserved)BIOS-e820: 0000000001000000 - 000000000f580000 (usable)BIOS-e820: 000000000f580000 - 000000000f600000 (reserved)BIOS-e820: 000000000f600000 - 0000000010000000 (reserved)BIOS-e820: 00000000fff00000 - 0000000100000000 (reserved)245MB LOWMEM available.On node 0 totalpages: 62848zone(0): 4096 pages.zone(1): 58752 pages.zone(2): 0 pages.DMI not present.Kernel command line: root=/dev/hda1 ro plat=nmInitializing CPU#0Detected 498.674 MHz processor.Calibrating delay loop... 996.14 BogoMIPSMemory: 245128k/251392k available (1164k kernel code, 4852k reserved, 667k data)kdb version 4.3 by Keith Owens, Scott Lurndal. Copyright SGI, All Rights Reservdin atrace_initlog_head: h: 0, t: 8429274, l: 0, w: 0, s: 10484672Using existing trace loglog_head: h: 0, t: 8429274, l: 0, w: 0, s: 10484672Dentry cache hash table entries: 32768 (order: 6, 262144 bytes)Inode cache hash table entries: 16384 (order: 5, 131072 bytes)Mount cache hash table entries: 512 (order: 0, 4096 bytes)Buffer cache hash table entries: 16384 (order: 4, 65536 bytes)Page-cache hash table entries: 65536 (order: 6, 262144 bytes)CPU: L1 I cache: 16K, L1 D cache: 16KCPU: L2 cache: 256KCPU serial number disabled....The following is partial output for the show log command that displays the dmesg log using a search string:
se-10-0-0-0# show log name dmesg containing setupPress <CTRL-C> to exit...setup.c: handling flash window at [15MB..16MB]setup.c: handling kernel log buf at [245.5MB]setup.c: handling trace buf at [246MB]se-172-19-169-80#The following is partial output for the show log command that displays the dmesg log in paged mode:
se-10-0-0-0# show log name dmesg pagedLinux version 2.4.24 (bld_adm@bld-system) (gcc version 2.95.3 20010315 (release)) #1 Tue Nov 30 23:07:21 PST 2004Platform: nmsetup.c: handling flash window at [15MB..16MB]setup.c: handling kernel log buf at [245.5MB]setup.c: handling trace buf at [246MB]BIOS-provided physical RAM map:BIOS-e820: 0000000000000000 - 000000000009f400 (usable)BIOS-e820: 000000000009f400 - 00000000000a0000 (reserved)BIOS-e820: 00000000000e0800 - 0000000000100000 (reserved)BIOS-e820: 0000000000100000 - 0000000000f00000 (usable)BIOS-e820: 0000000000f00000 - 0000000001000000 (reserved)BIOS-e820: 0000000001000000 - 000000000f580000 (usable)BIOS-e820: 000000000f580000 - 000000000f600000 (reserved)BIOS-e820: 000000000f600000 - 0000000010000000 (reserved)BIOS-e820: 00000000fff00000 - 0000000100000000 (reserved)245MB LOWMEM available.On node 0 totalpages: 62848zone(0): 4096 pages.zone(1): 58752 pages.zone(2): 0 pages.DMI not present.Kernel command line: root=/dev/hda1 ro plat=nmInitializing CPU#0-- More --The following is the output for the show log command that displays the current dmesg log as events are entered are being entered:
se-10-0-0-0# show log name dmesg tailPress <CTRL-C> to exit...Freeing unused kernel memory: 88k freedThe following is partial output for the show log command that displays the dmesg log beginning with the first line starting with ide0:
se-10-0-0-0# show log name dmesg | begin ide0ide0: BM-DMA at 0xfc00-0xfc07, BIOS settings: hda:pio, hdb:pioide1: BM-DMA at 0xfc08-0xfc0f, BIOS settings: hdc:pio, hdd:piohda: C/H/S=50127/232/176 from BIOS ignoredhdb: C/H/S=0/0/0 from BIOS ignoredhda: IC25N020ATMR04-0, ATA DISK driveblk: queue c030c160, I/O limit 4095Mb (mask 0xffffffff)ide0 at 0x1f0-0x1f7,0x3f6 on irq 14hda: attached ide-disk driver.hda: host protected area => 1hda: 39070080 sectors (20004 MB) w/1740KiB Cache, CHS=2432/255/63, UDMA(33)init unit number == 0...
Related Commands
show logging
To show the types of messages that are displayed on the console, use the show logging command in Cisco Unity Express EXEC mode.
show logging
Syntax Description
See the Related Commands section for filtering options.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following displays the output for the show logging command when errors and fatal messages are displayed on the console.
se-10-0-0-0# show logginginfo: offwarning: offerrors: onfatal: onConsole Filter Info:MODULE ENTITY ACTIVITY FILTERNo filter activeThe following displays the output for the show logging command when errors, fatal messages, and ccn engine messages are displayed on the console.
se-10-0-0-0# show logginginfo: offwarning: offerrors: onfatal: onConsole Filter Info:MODULE ENTITY ACTIVITY FILTERccn Engine XDBGccn Engine DBUGRelated Commands
show logs
To show the existing log files on the CUE module, use the show logs command in Cisco Unity Express EXEC mode.
show logs
Syntax Description
See the Related Commands section for filtering options.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following displays the output for the show logs command:
se-10-0-0-0# show logsinstall.logdmesgsyslog.logatrace_save.logatrace.logklog.logmessages.logroot_heapdump2749.1023408628.txtRelated Commands
show memory
To display memory information for the CUE module, use the show memory command in Cisco Unity Express EXEC mode.
show memory
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following example shows detailed information about the memory on the CUE network module:
se-10-0-0-0# show memoryTotal Memory (kB): 245216Active Memory (kB): 23728Inactive Memory (kB): 196620Other Memory (kB): 19760MemoryPool (kB): 5108Kernel MemoryTOTAL INUSE MAXUSED ERR TYPE5768 5368 6795 0 fs7040 6828 7499 0 other156 100 186 0 netTable 17 describes the significant fields shown in the display.
Related Commands
show network detail local
To display network information for the local Cisco Unity Express location, use the show network detail local command in Cisco Unity Express EXEC mode.
show network detail local
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to display information about the local Cisco Unity Express site, including the location ID, name, abbreviation, e-mail domain, minimum and maximum extension lengths, phone prefix, VPIM encoding type, if spoken name is enabled, and the number of messages sent and received.
Examples
The following example shows detailed information about the local Cisco Unity Express site called "San Jose":
se-10-0-0-0# show network detail localLocation Id: 101Name: San JoseAbbreviation: SJCEmail domain: sjc.cue.cisco.comMinimum extension length: 2Maximum extension length: 15Phone prefix:VPIM encoding: dynamicSend spoken name: enabledRelated Commands
show network detail location id
To display network information for a specified Cisco Unity Express location ID, use the show network detail location id command in Cisco Unity Express EXEC mode.
show network detail location id number
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command provides detailed information about the specified Cisco Unity Express location, including the name, abbreviation, e-mail domain, minimum and maximum extension lengths, phone prefix, VPIM encoding type, if spoken name is enabled, and the number of messages sent and received.
Examples
The following example shows information about the remote Cisco Unity Express location with the ID of 102:
se-10-0-0-0# show network detail location id 102Name: Dallas/Fort WorthAbbreviation: DFWEmail domain: dfw.cue.cisco.comMinimum extension length: 2Maximum extension length: 15Phone prefix:VPIM encoding: G726Send spoken name: enabledSent msg count: 10Received msg count: 110Related Commands
show network locations
To show information about Cisco Unity Express locations, use the show network locations command in Cisco Unity Express EXEC mode.
show network locations
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to verify the location ID, name, abbreviation, and domain name for each configured Cisco Unity Express network location.
Examples
The following example shows the network locations for a Cisco Unity Express system:
se-10-0-0-0# show network locationsID NAME ABBREV DOMAIN101 'San Jose' SJC sjc.cue.cisco.com102 'Dallas/Fort Worth' DFW dfw.cue.cisco.com201 'Los Angeles' LAX lax.cue.cisco.com202 'Canada' CAN can.cue.cisco.com301 'Chicago' CHI chi.cue.cisco.com302 'New York' NYC nyc.cue.cisco.com401 'Bangalore' BAN bang.cue.cisco.comRelated Commands
Displays network information for the local Cisco Unity Express location.
Displays network information for a specified Cisco Unity Express location ID.
show network queues
To display information about messages in the outgoing queue on a Cisco Unity Express system, use the show network queues command in Cisco Unity Express EXEC mode.
show network queues
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
The queue information contains three displays: one for running job queue information, one for urgent job queue information, and one for normal job information.
Examples
The following example shows output from the show network queues command:
se-10-0-0-0# show network queuesRunning Job Queue=================ID TYPE TIME RETRY SENDER RECIPIENT107 VPIM 06:13:26 20 jennifer 1001@sjc.cue.cisco.com106 VPIM 06:28:25 20 jennifer 1001@sjc.cue.cisco.comUrgent Job Queue=================ID TYPE TIME RETRY SENDER RECIPIENT123 VPIM 16:33:39 1 andy 9003@lax.cue.cisco.comNormal Job Queue=================ID TYPE TIME RETRY SENDER RECIPIENT122 VPIM 16:33:23 1 andy 9001@lax.cue.cisco.com124 VPIM 16:34:28 1 andy 9003@lax.cue.cisco.com125 VPIM 16:34:57 1 andy 9002@lax.cue.cisco.com
Related Commands
show ntp associations
To display the association identifier and status for all Network Time Protocol (NTP) servers, use the show ntp associations command in Cisco Unity Express EXEC mode.
show ntp associations [assoc-id association-id]
Syntax Description
assoc-id association-id
(Optional) Displays detailed information about the specified association ID.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
The show ntp associations command displays the association identifier and status for all the NTP servers configured for Cisco Unity Express but does not provide detailed information about the servers. The show ntp associations assoc-id association-id command provides detailed information on the status of a specified NTP server.
Use the status field to determine the configuration and status of all the NTP servers. This field consists of 4 hexadecimal digits:
•
The first two digits specify the server configuration and how far it progressed through the clock selection process. See Table 18.
•
Table 18 shows common status codes and their meanings. The first digit specifies the configuration, reachability, and authentication status for the specified server. The second digit records how well the specified server passed through the clock selection algorithm.
Table 19 lists the event codes. The third digit indicates the number of events that have occurred since the last time an error was returned to the console by NTP or by one of the show ntp commands. This value does not wrap and stops incrementing at 15 (or hex F).
For a properly running server, the value should be xx1x, unless one of the show ntp commands has queried the server since startup. In that case, the value should be xx0x. If the third digit is any other value, check for the event causing errors.
The fourth digit in the field indicates the last event that occurred. For properly running servers, the event should be the server becoming reachable.
The flash field indicates the status of the packets while a series of 12 diagnostic tests are performed on them. The tests are performed in a specified sequence to gain maximum information while protecting against accidental or malicious errors.
The flash variable is set to zero as each packet is received. If any bits are set as a result of the tests, the packet is discarded.
The tests look for the following information:
•
•
•
•
•
Table 20 lists the flash bits for each test.
Examples
The following is sample output for the show ntp associations command:
se-10-0-0-0# show ntp associationsind assID status conf reach auth condition last_event cnt===========================================================1 37773 9624 yes yes none sys.peer reachable 2Table 21 describes the significant fields shown in the display.
Table 21 show ntp associations Field Descriptions
ind
Index number of the association.
assID
Peer identifier returned by the server.
status
Hexadecimal value of the server status. See Table 18 and Table 19 for a description of these field codes.
conf
Indicates whether the server is configured or not. Valid values are yes and no.
reach
Indicates whether the peer is reachable or not. Valid values are yes and no.
auth
Status of the server authentication. Valid values are:
•
•
•
•
condition
Type of association in the clock selection process. Valid values are:
•
•
•
•
•
•
•
•
last_event
Last event that occurred in the system. Valid values are:
•
•
•
•
•
•
See Table 19 for descriptions of these values.
cnt
Number of events that occurred since the last time an error was returned to the console by NTP. This value does not wrap and stops incrementing at 15 (or hex F). For a properly functioning server, this value should be 1 or 0.
The following is sample output for the show ntp associations assoc-id command:
se-10-0-0-0# show ntp associations assoc-id 37773status=9624 reach, conf, sel_sys.peer, 2 events, event_reach,srcadr=1.100.10.65, srcport=123, dstadr=1.100.5.2, dstport=123, leap=00,stratum=8, precision=-18, rootdelay=0.000, rootdispersion=0.031,refid=127.127.7.1, reach=377, unreach=0, hmode=3, pmode=4, hpoll=10,ppoll=10, flash=00 ok, keyid=0, offset=-1.139, delay=0.430,dispersion=14.821, jitter=0.158,reftime=af4a3bee.f4749337 Thu, Mar 11 1993 14:30:06.954,org=af4a3bf8.3f18b455 Thu, Mar 11 1993 14:30:16.246,rec=af4a3bf8.3f71758e Thu, Mar 11 1993 14:30:16.247,xmt=af4a3bf8.3f545c78 Thu, Mar 11 1993 14:30:16.247,filtdelay= 0.43 0.63 0.58 0.58 0.48 0.34 0.54 0.45,filtoffset= -1.14 -0.98 -0.96 -0.90 -0.90 -0.79 -0.47 -0.45,filtdisp= 0.01 15.40 30.79 46.14 61.48 76.83 92.19 99.90Table 22 describes the significant fields shown in the display.
Table 22 show ntp associations assoc-id Field Descriptions
status
Status of the peer. See Table 18, Table 19, and Table 21 for descriptions of the values in this line.
srcadr
IP address of the host server.
srcport
Port address of the host server.
dstadr
IP address of the destination server.
dstport
Port address of the destination server.
leap
Two-bit code warning of an impending leap second to be inserted in the NTP timescale. Valid values are:
•
•
•
•
stratum
Server hop count to the primary clock source. Valid values are:
•
•
•
If the stratum value is 15, the server is probably unsynchronized and its clock needs to be reset.
precision
Precision of the clock, in seconds to the power of two.
rootdelay
Total round trip delay, in seconds, to the primary reference source at the root of the synchronization subnet.
rootdispersion
Maximum error, in seconds, relative to the primary reference source at the root of the synchronization subnet.
refid
IP address of the peer selected for synchronization.
reach
Peer reachability status history, in octal. Each bit is set to 1 if the server is reached during a polling period and is set to 0 otherwise. The value 377 indicates that the last 8 attempts were good.
unreach
Number of poll intervals since the last valid packet was received.
hmode
Association mode of the host server. Valid values are:
•
•
•
•
•
•
•
•
pmode
Association mode of the peer server. Valid values are:
•
•
•
•
•
•
•
•
hpoll
Minimum interval, in seconds as a power of two, between transmitted messages from the host.
ppoll
Minimum interval, in seconds as a power of two, between transmitted messages to the peer.
flash
Status of the packet after a series of diagnostic tests are performed on the packet. See the description of the flash field values in Table 20.
keyid
ID of cryptographic key used to generate the message-authentication code.
offset
Time difference between the client and the server, in milliseconds.
delay
Round-trip delay of the packet, in milliseconds.
dispersion
Measure, in milliseconds, of how scattered the time offsets have been from a given time server.
jitter
Estimated time error, in milliseconds, of the Cisco Unity Express clock measured as an exponential average of RMS time differences.
reftime
Local time, in time-stamp format, when the local clock was last updated. If the local clock has never been synchronized, the value is zero.
org
Local time, in time-stamp format, at the peer when its latest NTP message was sent. If the peer becomes unreachable, the value is zero.
rec
Local time, in time-stamp format, when the latest NTP message from the peer arrived. If the peer becomes unreachable, the value is zero.
xmt
Local time, in time-stamp format, at which the NTP message departed the sender.
filtdelay
Round-trip delay, in seconds, between the peer clock and the local clock over the network between them.
filtoffset
Offset, in seconds, of the peer clock relative to the local clock.
filtdisp
Maximum error, in seconds, of the peer clock relative to the local clock over the network between them. Only values greater than zero are possible.
Related Commands
Displays a list of NTP servers and their current states.
Displays the time source for an NTP server.
show ntp servers
To display a list of Network Time Protocol (NTP) servers and their current states, use the show ntp servers command in Cisco Unity Express EXEC mode.
show ntp servers
Syntax Description
This command has no keywords or arguments.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of NTP servers, their states, and a summary of the remote peers associated with each server.
Examples
The following is sample output for the show ntp servers command:
se-10-0-0-0# show ntp serversremote refid st t when poll reach delay offset jitter==============================================================================*10.100.10.65 127.127.7.1 8 u 933 1024 377 0.430 -1.139 0.158space reject, x falsetick, . excess, - outlyer+ candidate, # selected, * sys.peer, o pps.peerTable 23 describes the significant fields shown in the display.
Related Commands
Displays a list of association identifiers and peer statuses for an NTP server.
Displays the master time source for an NTP server.
show ntp source
To display the time source for a Network Time Protocol (NTP) server, use the show ntp source command in Cisco Unity Express EXEC mode.
show ntp source [detail]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays the chain of NTP servers back to their master time source, starting from the local host.
Examples
The following is sample output for the show ntp source command:
se-10-0-0-0# show ntp source127.0.0.1: stratum 9, offset 0.000015, synch distance 0.0304710.100.10.65: stratum 8, offset -0.001124, synch distance 0.00003Table 24 describes the significant fields shown in the display.
The following is sample output for the show ntp source detail command:
se-1-100-5-2# show ntp source detailserver 127.0.0.1, port 123stratum 9, precision -17, leap 00refid [1.100.10.65] delay 0.00012, dispersion 0.00000 offset 0.000011rootdelay 0.00058, rootdispersion 0.03111, synch dist 0.03140reference time: af4a3ff7.926698bb Thu, Mar 11 1993 14:47:19.571originate timestamp: af4a4041.bf991bc5 Thu, Mar 11 1993 14:48:33.748transmit timestamp: af4a4041.bf90a782 Thu, Mar 11 1993 14:48:33.748server 1.100.10.65, port 123stratum 8, precision -18, leap 00refid [127.127.7.1] delay 0.00024, dispersion 0.00000 offset -0.001130rootdelay 0.00000, rootdispersion 0.00003, synch dist 0.00003reference time: af4a402e.f46eaea6 Thu, Mar 11 1993 14:48:14.954originate timestamp: af4a4041.bf6fb4d4 Thu, Mar 11 1993 14:48:33.747transmit timestamp: af4a4041.bfb0d51f Thu, Mar 11 1993 14:48:33.748Table 25 describes the significant fields shown in the display.
Related Commands
Displays a list of association identifiers and peer statuses for an NTP server.
Displays a list of NTP servers and their current states.
show ntp status
To display statistics for the Network Time Protocol (NTP) server, use the show ntp status command in Cisco Unity Express EXEC mode.
show ntp status
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show ntp status command:
se-10-0-0-0# show ntp statusNTP reference server 1: 10.100.6.9Status: sys.peerTime difference (secs): 3.268110005008586E8Time jitter (secs): 0.17168384790420532Table 26 describes the significant fields shown in the display.
Related Commands
Sets the local time zone.
Specifies the NTP server for Cisco Unity Express.
Displays clock statistics.
show process
To display subsystem status and statistics for the CUE module, use the show process command in Cisco Unity Express EXEC mode.
show process [cpu | memory]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
2.0
This command was introduced on the Cisco Unity Express network module.
Usage Guidelines
The output of this command will be most useful to technical support personnel diagnosing problems.
Examples
The following is sample output for the show process command:
se-10-0-0-0# show processSTATE HEALTH CMDonline alive syslog-ngonline alive platform_configonline alive rbcponline alive traceonline alive clionline alive ntponline alive ldaponline alive superthreadonline alive sqlonline alive httponline alive ccnonline alive probeonline alive downloaderonline alive dnsonline alive usermanageronline alive ccn_configonline alive backuprestoreonline alive smtpThe following is sample output for the show process cpu command:
se-10-0-0-0# show process cpuUptime (secs): 953302.54User time (secs): 2352.6Kernel time (secs): 38.14Idle time (secs): 950911.8The following is sample output for the show process memory command:
se-10-0-0-0# show process memoryVSZ RSS SHR PVT RD RW EXE DAT STK %PVT CMD12176 1256 988 268 0 220 780 244 12 0.1 syslog-ng20028 1148 928 220 0 296 772 36 44 0.1 platform_config11840 964 756 208 0 220 684 36 24 0.1 rbcp14076 956 748 208 0 208 688 44 16 0.1 trace2080 1084 980 104 0 56 896 116 16 0.0 monitor20320 1264 1000 264 0 304 852 76 32 0.1 ntp11808 1008 824 184 0 284 676 36 12 0.1 probe21256 2096 888 1208 0 352 684 1032 28 0.5 downloader19292 3676 2476 1200 0 932 1772 912 60 0.5 ldap17040 0 0 0 0 0 0 0 0 0.0 sql58992 39248 2056 37192 0 664 2988 34864 732 15.2 superthread58560 38616 2900 35716 0 580 4020 33524 492 14.6 http81824 45188 2820 42368 0 516 4016 39336 1320 17.3 ccn58992 39248 2056 37192 0 664 2988 34864 732 15.2 smtp35912 22128 1896 20232 0 556 2920 18444 208 8.3 cliTable 27 describes the fields in the show process command output.
Table 28 describes the fields in the show process cpu command output
Table 29 describes the fields in the show process memory command output
Related Commands
show running-config
To display the current running configuration, use the show running-config command in Cisco Unity Express EXEC mode.
show running-config [paged]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays the running configuration stored in flash memory.
Use the paged keyword to display the output in screen-length pages.
Examples
The following is sample output for the show running-config command:
se-10-0-0-0# show running-configGenerating configuration:! Timezone Settingsclock timezone America/Los_Angeles! hostnamehostname se-10-0-0-0! Domain Nameip domain-name localdomain! DNS Serversip name-server 10.100.10.130ntp server 10.100.6.9groupname Administrators creategroupname sales creategroupname tech createusername user1 createusername user2 createusername user3 createusername user4 createusername user5 createusername user6 createusername user7 createusername user8 createusername user9 createusername user1 phonenumber "2004"username user2 phonenumber "2005"username user4 phonenumber "2008"username user6 phonenumber "2006"username user7 phonenumber "2001"username user8 phonenumber "2012"username user9 phonenumber "2002"groupname Administrators member user4groupname Administrators member user6groupname sales member user1groupname sales member user9backup server url "ftp://172.16.0.1/ftp" username "" password ""ccn application autoattendantdescription "Auto Attendant"enabledmaxsessions 8script "aa.aef"parameter "MaxRetry" "3"parameter "operExtn" "0"parameter "welcomePrompt" "AAWelcome.wav"end applicationccn application ciscomwiapplicationdescription "ciscomwiapplication"enabledmaxsessions 8script "setmwi.aef"parameter "strMWI_OFF_DN" "8001"parameter "strMWI_ON_DN" "8000"parameter "CallControlGroupID" "0"end applicationccn application voicemaildescription "voicemail"enabledmaxsessions 8script "voicebrowser.aef"parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/parameter "uri" "http://localhost/voicemail/vxmlscripts/login.end applicationccn engineend engineccn subsystem sipgateway address "10.100.6.9"end subsystemccn trigger sip phonenumber 6700application "autoattendant"enabledlocale "en_US"maxsessions 8end triggerccn trigger sip phonenumber 6800application "voicemail"enabledlocale "en_US"maxsessions 8end triggervoicemail default mailboxsize 3000voicemail mailbox owner "user1" size 3000description "User 1"end mailboxvoicemail mailbox owner "user2" size 3000description "User 2"end mailboxvoicemail mailbox owner "user3" size 3000description "User 3"end mailboxvoicemail mailbox owner "user4" size 3000description "User 4"end mailboxvoicemail mailbox owner "user5" size 3000description "User 5"end mailboxvoicemail mailbox owner "user6" size 3000description "User 6"end mailboxvoicemail mailbox owner "user7" size 3000description "User 7"end mailboxvoicemail mailbox owner "user8" size 3000description "User 8"end mailboxendRelated Commands
show software
To display characteristics of the installed software, use the show software command in Cisco Unity Express EXEC mode.
show software {download server | licenses | packages | versions}
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is sample output for the show software command:
se-10-0-0-0# show software download serverDownload server URL is: ftp://127.16.0.1/ftpse-10-0-0-0# show software licensesCore:- application mode: CME- total usable system ports: 8Voicemail/Auto Attendant:- max system mailbox capacity time: 6000- max general delivery mailboxes: 20- max personal mailboxes: 100Languages:- max installed languages: unlimited- max enabled languages: 1se-10-0-0-0# show software packagesInstalled Packages:- Core (Integrated Voice Services - Core)- Auto Attendant (Integrated Voice Services - Auto Attendant)- Voice Mail (Integrated Voice Services - Voice Mail)- Boot Loader (Service Engine Bootloader)Installed Languages:- US English (Integrated Services Voice Mail US English Prompts)se-10-0-0-0# show software versionsInstalled Packages:- Core 1.0.0.21- Auto Attendant 1.0.0.21- Voice Mail 1.0.0.21- Boot Loader 1.0.5Installed Languages:- US English 1.0.0.21Related Commands
Displays the configured applications.
Displays properties configured for the voice-mail system.
Configures default values for the voice-mail application.
show software directory
To display directory, use the show software directory command in Cisco Unity Express EXEC mode.
show software directory {download | downgrade}
Syntax Description
download
Displays download directory information.
downgrade
Displays downgrade directory information.
Command Modes
Cisco Unity Express EXEC
Command History
2.0
This command was added for the Cisco Unity Express network module.
Examples
The following is sample output for the show software download command:
se-1-100-6-10# show software downloadKBytes Directory27347 /dwnld/pkgdataDirectory listingsDirectory: /dwnld/pkgdatatotal 27347drwxrwxr-x 2 root daemon 136 Oct 18 19:30 .drwxrwxr-x 4 root daemon 136 Oct 18 19:30 ..-rw-rw-r-- 1 root root 27857860 Oct 18 19:31 cue-vm-upgrade.2.1-rw-rw-r-- 1 root root 113161 Oct 18 19:30 cue-vm.2.1.pkgThe following is sample output for the show software downgrade command:se-172-16-0-0# show software downgrade directoryKBytes Directory6154 /dwnld/dwngradeDirectory listingsDirectory: /dwnld/dwngradetotal 6154drwxrwxrwx 3 root daemon 184 Nov 3 17:22 .drwxrwxr-x 4 root daemon 360 Nov 3 17:22 ..-rw-rw-r-- 1 root daemon 227 Oct 28 18:42 .uninstall_work_order-rw-rw-r-- 1 root daemon 6286628 Oct 28 18:42 add_files.fhdrdrwxrwxr-x 2 root daemon 48 Nov 3 17:22 tmpse-172-19-169-80#Related Commands
Displays the configured applications.
Displays properties configured for the voice-mail system.
Configures default values for the voice mail application.
show startup-config
To display the current startup configuration, use the show startup-config command in Cisco Unity Express EXEC mode.
show startup-config [paged]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays the startup configuration stored in flash memory.
Examples
The following is sample output for the show startup-config command:
se-10-0-0-0# show startup-config! This adds all the platform CLI commands!! hostnamehostname se-10-0-0-0! Domain Nameip domain-name localdomain! DNS Serversip name-server 10.100.10.130! Timezone Settingsclock timezone America/Los_AngelesendRelated Commands
show trace buffer
To display a list of events in memory, use the show trace buffer command in Cisco Unity Express EXEC mode.
show trace buffer [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of the trace events being captured in the memory buffer. Use this command to monitor trace events set for debugging. You may stop the output by pressing <CTRL-C>.
Examples
The following example shows a partial output from the show trace buffer command:
se-10-0-0-0# show trace bufferPress <CTRL-C> to exit...238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDirstr = /sw/apps/wf/ccnapps/limits800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp800 09/19 23:28:04.198 WFSP MISC 0 keyName = limitsstr = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDecl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </attrDecl> </attrList>800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp800 09/19 23:28:04.200 WFSP MISC 0 keyName = app...Related Commands
show trace store
To display a list of events from the atrace.log file, use the show trace store command in Cisco Unity Express EXEC mode.
show trace store [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of the trace events saved in the atrace.log file. Use this command to monitor trace events set for debugging. The atrace.log file capacity is 10 MB on the AIM and 100 MB on the NM. When the atrace.log file reaches its limit, it's copied to the atrace.log.prev file and restarted. You may stop the output by pressing <CTRL-C>.
Examples
The following example shows a partial output from the show trace store command:
se-10-0-0-0# show trace storePress <CTRL-C> to exit...238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDirstr = /sw/apps/wf/ccnapps/limits800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp800 09/19 23:28:04.198 WFSP MISC 0 keyName = limitsstr = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDecl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </attrDecl> </attrList>800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp800 09/19 23:28:04.200 WFSP MISC 0 keyName = app...Related Commands
show trace store-prev
To display a list of events from the atrace.log.prev file, use the show trace store-prev command in Cisco Unity Express EXEC mode.
show trace store-prev [containing string [long | short] | long [paged] | short [paged] | tail [number [long | short]]]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of the trace events being captured in the atrace.log.prev file. Use this command to monitor trace events set for debugging. The atrace.log file capacity is 10 MB on the AIM and 100 MB on the NM. When the atrace.log file reaches its limit, it's copied to the atrace.log.prev file and restarted. You may stop the output by pressing <CTRL-C>.
Examples
The following example shows a partial output from the show trace store-prev command:
se-10-0-0-0# show trace store-prevPress <CTRL-C> to exit...238 09/19 23:23:11.041 TRAC TIMZ 0 UTC UTC 0238 09/19 23:23:11.043 TRAC TIMZ 0 UTC UTC 0800 09/19 23:28:04.152 WFSP MISC 0 WFSysdbLimits::WFSysdbLimits hwModuleType=NM800 09/19 23:28:04.171 WFSP MISC 0 WFSysdbProp::getProp800 09/19 23:28:04.171 WFSP MISC 0 keyName = limitsDirstr = /sw/apps/wf/ccnapps/limits800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getNodeXml800 09/19 23:28:04.197 WFSP MISC 0 WFSysdbProp::getProp800 09/19 23:28:04.198 WFSP MISC 0 keyName = limitsstr = <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?> <attrList> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max_scripts</attr> <desc>maximum number of scripts</desc> <value>0</value> </attrDecl> <attrDecl purpose="CONFIG" type="INT32" maxsize="4"> <node>limits</node> <attr>max_prompts</attr> <desc>maximum number of prompts</desc> <value>0</value> </attrDecl> </attrList>800 09/19 23:28:04.199 WFSP MISC 0 WFSysdbProp::getNodeXml(str, str)800 09/19 23:28:04.200 WFSP MISC 0 WFSysdbProp::getProp800 09/19 23:28:04.200 WFSP MISC 0 keyName = app...Related Commands
show user detail username
To display the configured details for a specific user, use the show user detail username command in Cisco Unity Express EXEC mode.
show user detail username username
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays users who were configured using either the Cisco Unity Express EXEC version or Cisco Unity Express configuration version of the username command.
Examples
The following is sample output for the show user detail username command.
se-10-0-0-0# show user detail username user1Full Name: User 1First Name:Last Name: user1Nickname: user1Phone: 2004Phone(E.164):Language: en_USTable 30 describes the significant fields shown in the display.
Related Commands
show users
To display a list of configured users, use the show users command in Cisco Unity Express EXEC mode.
show users
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of all users who were configured using either the Cisco Unity Express EXEC version or Cisco Unity Express configuration version of the username command.
Examples
The following example lists the users configured in the voice-mail system:
se-10-0-0-0# show usersuser1user2user3user4user5user6user7user8user9Related Commands
Displays the configuration details for a specific user.
Configures a Cisco Unity Express user.
show version
To display the versions of the Cisco Unity Express hardware components, use the show version command in Cisco Unity Express EXEC mode.
show version
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
This command displays a list of the installed Cisco Unity Express hardware components with their versions and serial numbers.
Examples
The following example lists the hardware components for a Cisco Unity Express system:
se-10-0-0-0# show versionCPU Model: Pentium III (Coppermine)CPU Speed (MHz): 498.677CPU Cache (KByte): 256Chassis Type: C3745Chassis Serial: JMX0633L3RWModule Type: NMModule Serial: JAB0552066PCF info: HITACHI_DK23DA-20Related Commands
Displays the version numbers of the installed Cisco Unity Express software components.
show voicemail
To display the properties of the voice-mail system, use the show voicemail command in Cisco Unity Express EXEC mode.
show voicemail {detail {mailbox | user} name | limits | mailboxes [idle number-of-days] | usage | users}
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
If the user specified with the name value has a personal mailbox and is the owner of a general delivery mailbox, the show voicemail detail mailbox command displays the detail for all the user's mailboxes.
Examples
The following is sample output for the show voicemail command:
se-1-100-6-10# show voicemail detail mailbox techOwner: /sw/local/groups/techType: General DeliveryDescription:Busy state: idleEnabled: enabledMailbox Size (seconds): 3000Message Size (seconds): 60Play Tutorial: trueSpace Used (seconds): 0Total Message Count: 0New Message Count: 0Saved Message Count: 0Expiration (days): 30Greeting: standardCreated/Last Accessed: Oct 15 2003 04:38:28 GMT+00:00se-10-0-0-0# show voicemail detail mailbox user1Owner: /sw/local/users/user1Type: PersonalDescription: user1Busy state: idleEnabled: enabledMailbox Size (seconds): 3000Message Size (seconds): 60Play Tutorial: trueSpace Used (seconds): 0Total Message Count: 0New Message Count: 0Saved Message Count: 0Expiration (days): 30Greeting: standardCreated/Last Accessed: Nov 05 2003 04:38:28 GMT+00:00Table 31 describes the significant fields shown in the display.
The following is sample output for the show voicemail limits command:
se-10-0-0-0# show voicemail limitsDefault Mailbox Size (seconds): 3000Default Caller Message Size (seconds): 60Maximum Recording Size (seconds): 900Default Message Age (days): 30System Capacity (minutes): 6000Default Prompt Language: en_USOperator Telephone: 6700Table 32 describes the significant fields shown in the display.
The following is sample output for the show voicemail mailboxes command:
se-10-0-0-0# show voicemail mailboxesOWNER MSGS NEW SAVED MSGTIME MBXSIZE USED"user1" 0 0 0 0 3000 0 %"user2" 0 0 0 0 3000 0 %"user3" 0 0 0 0 3000 0 %"user4" 0 0 0 0 3000 0 %"user5" 0 0 0 0 3000 0 %"user6" 0 0 0 0 3000 0 %"user7" 0 0 0 0 3000 0 %"user8" 0 0 0 0 3000 0 %"user9" 0 0 0 0 3000 0 %Table 33 describes the significant fields shown in the display.
The following is sample output for the show voicemail mailboxes idle command:
se-10-0-0-0# show voicemail mailboxes idle 7OWNER IDLE MSGS MSGTIME MBXSIZE"user1" 11 0 0 3000"user2" 11 0 0 3000"user3" 11 0 0 3000"user4" 11 0 0 3000"user5" 11 0 0 3000Table 34 describes the significant fields shown in the display.
The following is sample output for the show voicemail usage command:
se-10-0-0-0# show voicemail usagepersonal mailboxes: 8general delivery mailboxes: 0orphaned mailboxes: 0capacity of voicemail (minutes): 6000allocated capacity (minutes): 400.0message time used (seconds): 0message count: 0average message length (seconds): 0.0greeting time used (seconds): 0greeting count: 0average greeting length (seconds): 0.0total time used (seconds): 0total time used (minutes): 0.0percentage used time (%): 0Table 35 describes the significant fields shown in the display.
The following is sample output for the show voicemail users command:
se-10-0-0-0# show voicemail users"user1,/sw/local/users""user2,/sw/local/users""user3,/sw/local/users""user4,/sw/local/users""user5,/sw/local/users""user6,/sw/local/users""user7,/sw/local/users""user8,/sw/local/users""user9,/sw/local/users"Related Commands
shutdown
To turn off the Cisco Unity Express system, use the shutdown command in Cisco Unity Express EXEC mode.
shutdown
Caution
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to shutdown the CUE AIM or NM.
Caution
Examples
The following example shows the shutdown of a CUE network module:
se-10-10-0-0# shutdownse-10-10-0-0#MONITOR SHUTDOWN...EXITED: probe exit status 0EXITED: LDAP_startup.sh exit status 0EXITED: HTTP_startup.sh exit status 0MONITOR EXIT...Remounting device 03:01 ... OKDone.System halted.Related Commands
software download abort
To abort a download that is in progress, use the software download abort command in Cisco Unity Express EXEC mode.
software download abort
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is an example of aborting an existing download:
se-1-100-6-10# software download abortDownload request aborted.Related Commands
Downloads a complete package to install later.
Reports the status of a download in progress.
Downloads an upgrade package to install later.
software download clean
To download software packages for installing later, use the software download clean command in Cisco Unity Express EXEC mode.
software download clean {package_file_name | url ftp://ftp_server_ip_address/package-file-name}
Syntax Description
package-file-name
Name of the package file for the new software.
url ftp://ftp_server_ip_address
The URL of the FTP server.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to download files for a future install.
Examples
The following is an example of downloading a software package to install later where the FTP server information has been set in the CUE configuration.
se-172-16-0-0# software download clean cue-vm.2.0.1.pkgThe following is an example of downloading a software package to install later where the FTP server information is included on the command line.
se-10-16-0-0# software download clean url ftp://10.16.0.2/cue-vm.2.0.1.pkgWARNING:: This command will download the necessary software toWARNING:: complete a clean install. It is recommended that a backup be doneWARNING:: before installing software.Would you like to continue? [n] yDownloading cue-vm.2.0.1.pkgBytes downloaded : 63648Validating package signature ... doneDownloading cue-vm-lang-pack.2.0.1.pkgBytes downloaded : 126048Validating package signature ... doneLanguage Selection Menu:Num. Selected Installed Language Name-------------------------------------------1 CUE Voicemail European French Version 2.0.0.02 CUE Voicemail European Spanish Version 2.0.0.03 CUE Voicemail Gaelic Irish Version 2.0.0.04 CUE Voicemail German Version 2.0.0.05 CUE Voicemail US English Version 2.0.0.0Available commands are:# - enter the number for the language to select oner # - remove the language for given #i # - more information about the language for given #x - Done with language selection> 5Language Selection Menu:Num. Selected Installed Language Name-------------------------------------------1 CUE Voicemail European French Version 2.0.0.02 CUE Voicemail European Spanish Version 2.0.0.03 CUE Voicemail Gaelic Irish Version 2.0.0.04 CUE Voicemail German Version 2.0.0.05 * CUE Voicemail US English Version 2.0.0.0Available commands are:# - enter the number for the language to select oner # - remove the language for given #i # - more information about the language for given #x - Done with language selection> x[17488 refs]se-172-16-0-0#The following is an example of using the software download status command to check on the download progress.
se-172-16-0-0# software download statusDownload request in progress.downloading file : cue-vm.2.0.prt1bytes downloaded : 5536224Related Commands
Aborts a download that is in progress.
Reports the status of a download in progress.
Downloads an upgrade package to install later.
software download server
To configure the FTP server, use the software download server command in Cisco Unity Express configuration mode.
software download server url ftp://server-ip-address/[dir] [username name password password | credentials hidden credentials]
Syntax Description
Command Modes
Cisco Unity Express configuration
Command History
Usage Guidelines
Use this command to configure the FTP server address in CUE.
Examples
The following is an example of setting the server information with just a root directory.
se-10-16-0-0(config)# software download server url ftp://10.19.0.0/The following is an example of setting the server information with a directory different than the root directory.
se-10-16-0-0(config)# software download server url ftp://10.19.0.0/ftp_dirThe following is an example of setting the server information with a username and password.
se-10-16-0-0(config)# software download server url ftp://10.19.0.0/ftp_dir username ftpuser password ftppasswordThe following is an example of setting the server information with an encrypted credentials string.
se-10-16-0-0(config)# software download server url ftp://10.19.0.0/ftp_dir credentials hidden +EdgXXrwvTekoNCDGbGiEnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nGWTYHfmPSd8ZZNgd+Y9J3xlk2B35jwAAAAA=Related Commands
software download status
To view the progress of a software download, use the software download status command in Cisco Unity Express EXEC mode.
software download status
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is an example a download in progress:
se-10-16-0-0# software download statusDownload request in progress.downloading file : cue-vm.2.0.1.prt1bytes downloaded : 5536224Related Commands
Downloads a complete package to install later.
Aborts a download that is in progress.
Downloads an upgrade package to install later.
software download upgrade
To download software for a later upgrade, user the software download upgrade command in Cisco Unity Express EXEC mode.
software download upgrade {package_file_name | url ftp://ftp-server-ip-address/[dir]/package_file_name} [username username password password]
Syntax Description
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to download files for a future upgrade.
Note
Examples
The following is an example of downloading a software package to upgrade later where the FTP server information has been set in the CUE configuration.
se-10-16-0-0# software download upgrade cue-vm.2.1.pkgThe following is an example of downloading a software package to upgrade later where the FTP server information is included on the command line. The username and password could also be included in this command.
se-10-16-0-0# software download upgrade url ftp://10.16.0.1/cue-vm.2.1.pkgWARNING:: This command will download the necessary software toWARNING:: complete an upgrade. It is recommended that a backup be doneWARNING:: before installing software.Would you like to continue? [n] yurl_host :10.16.0.1url_user :nullurl_uname :anonymousurl_psword :anonymousurl_proto :ftpurl_path :/url_fname :cue-vm.2.0.0.12.pkgurl_url :ftp://10.16.0.1/Downloading cue-vm.2.1.pkgBytes downloaded : 63648Validating package signature ... doneValidating installed manifests ..........complete.[17497 refs]
Note
The following is an example of using the software download status command to check on the download progress.
se-10-16-0-0# software download statusDownload request in progress.downloading file : cue-vm.2.1.prt1bytes downloaded : 5536224se-10-16-0-0# software download statusDownload request completed successfully.The following example shows how to verify the download success using the show software uninstall command. The information used to downgrade to the previous version is stored in the /dwnld/pkgdata directory.
se-10-16-0-0# show software uninstallKBytes Directory27347 /dwnld/pkgdata0 /dwnld/dwngradeDirectory listingsDirectory: /dwnld/pkgdatatotal 27347drwxrwxr-x 2 root daemon 136 Oct 18 19:30 .drwxrwxr-x 4 root daemon 136 Oct 18 19:30 ..-rw-rw-r-- 1 root root 27857860 Oct 18 19:31 cue-vm-upgrade.2.1-rw-rw-r-- 1 root root 113161 Oct 18 19:30 cue-vm.2.1.pkgDirectory: /dwnld/dwngradetotal 0drwxrwxrwx 2 root daemon 48 Oct 18 16:43 .drwxrwxr-x 4 root daemon 136 Oct 18 19:30 ..Related Commands
software install clean
To install a new version of CUE software, use the software install clean command in Cisco Unity Express EXEC mode.
software install clean {package-file-name | url ftp://ftp-server-ip-address/package-file-name}
Syntax Description
clean
Installs a new software package.
package-file-name
Name of the package file for the new software.
url ftp://ftp-server-ip-address
The Url of the FTP server.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to download files for a new install.
Note
Examples
The following is an example of the command to install a new version of CUE software where the FTP server information has been set in the CUE configuration.
se-10-16-0-0# software install clean cue-vm.2.0.pkgThe following is an example of installing a new version of CUE software where the FTP server information is included on the command line.
se-10-16-0-0# software install clean url ftp://10.16.0.1/cue-vm.2.0.pkgWARNING:: This command will install the necessary software toWARNING:: complete a clean install. It is recommended that a backup be doneWARNING:: before installing software.Would you like to continue? [n] yLanguage Selection Menu:Num. Selected Installed Language Name-------------------------------------------1 CUE Voicemail European French Version 2.0.0.02 CUE Voicemail European Spanish Version 2.0.0.03 CUE Voicemail Gaelic Irish Version 2.0.0.04 CUE Voicemail German Version 2.0.0.05 CUE Voicemail US English Version 2.0.0.0Available commands are:# - enter the number for the language to select oner # - remove the language for given #i # - more information about the language for given #x - Done with language selection>5Language Selection Menu:Num. Selected Installed Language Name-------------------------------------------1 CUE Voicemail European French Version 2.0.0.02 CUE Voicemail European Spanish Version 2.0.0.03 CUE Voicemail Gaelic Irish Version 2.0.0.04 CUE Voicemail German Version 2.0.0.05 * CUE Voicemail US English Version 2.0.0.0Available commands are:# - enter the number for the language to select oner # - remove the language for given #i # - more information about the language for given #x - Done with language selection>xAt this point the new software will load from the FTP server and the system will restart.
...IMPORTANT::IMPORTANT:: Welcome to Cisco Systems Service EngineIMPORTANT:: post installation configuration tool.IMPORTANT::IMPORTANT:: This is a one time process which will guideIMPORTANT:: you through initial setup of your Service Engine.IMPORTANT:: Once run, this process will have configuredIMPORTANT:: the system for your location.IMPORTANT::IMPORTANT:: If you do not wish to continue, the system will be haltedIMPORTANT:: so it can be safely removed from the router.IMPORTANT::Do you wish to start configuration now (y,n)? yIMPORTANT::IMPORTANT:: A Cisco Unity Express configuration has been foundIMPORTANT:: You can choose to restore this configuration intoIMPORTANT:: current image.IMPORTANT::IMPORTANT:: A stored configuration contains some of the dataIMPORTANT:: previous installation, but not as much as a backup.IMPORTANT:: example: voice messages, user passwords, user PINs,IMPORTANT:: auto attendant scripts are included in a backup,IMPORTANT:: not saved with the configuration.IMPORTANT::IMPORTANT:: If you are recovering from a disaster and do notIMPORTANT:: backup, you can restore the saved configuration.IMPORTANT::IMPORTANT:: If you are going to restore a backup from a previousIMPORTANT:: installation, you should not restore the savedIMPORTANT::IMPORTANT:: If you choose not to restore the saved configuration,IMPORTANT:: will be erased from flash.IMPORTANT::Would you like to restore the saved configuration? (y,n)yIMPORTANT::IMPORTANT:: Administrator Account CreationIMPORTANT::IMPORTANT:: Create an administrator account. With this account,IMPORTANT:: you can log in to the Cisco Unity Express GUI andIMPORTANT:: run the initialization wizard.IMPORTANT::Enter administrator user ID:(user ID): AdminEnter password for admin:(password): ******Confirm password for admin by reentering it:(password): ******SYSTEM ONLINERelated Commands
Aborts a download that is in progress.
Reports the status of a download in progress.
Downloads an upgrade package to install later.
software install downgrade
To downgrade to a previously installed version of CUE software, use the software install downgrade command in Cisco Unity Express EXEC mode.
software install downgrade
Syntax Description
This command has no arguments or keywords.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to downgrade to the previous version of CUE software. The package information has already been saved on the CUE module from the previous upgrade. No FTP information is necessary.
Note
Examples
The following is an example of the command to downgrade to the previous version of CUE software.
se-172-16-0-0# software install downgradeRelated Commands
software install upgrade
To upgrade to a newer version of CUE software, use the software install upgrade command in Cisco Unity Express EXEC mode.
software install upgrade {pkg cue-package.pkg | url ftp://ftp-server-ip-address/cue-package.pkg}
Syntax Description
pkg cue-package.pkg
Specifies a package name.
url ftp://ftp-server-ip-address/cue-package.pkg
Specifies the FTP server information.
Command Modes
Cisco Unity Express EXEC
Command History
Usage Guidelines
Use this command to upgrade to a newer version of CUE software.
Note
Examples
The following is an example of the command to upgrade to a newer version of CUE software.
se-10-16-0-0# software install upgrade url ftp://10.16.0.1/cue-vm.2.0.2.pkgThe following is an example of the command to upgrade to a newer version of CUE software if the FTP server has been configured or the software files have been downloaded previously with the software download upgrade command:
se-10-16-0-0# software install upgrade pkg cue-vm.2.0.2.pkgRelated Commands
Downloads the files for a future upgrade.
Configures the FTP server information.
software remove
To remove software installed during a download or upgrade, use the software remove command in Cisco Unity Express EXEC mode.
software remove {all | downgradefiles | downloadfiles}
Syntax Description
all
Removes both the downgrade and download files.
downgradefiles
Removes the downgrade files.
downloadfiles
Removes the download files.
Command Modes
Cisco Unity Express EXEC
Command History
Examples
The following is an example the software remove command:
se-172-19-0-0# software remove allDownload files removedDowngrade files removedse-172-19-0-0# software remove downgradefilesDowngrade files removedse-172-19-0-0# software remove downloadfilesDownload files removedRelated Commands
