Table Of Contents

Cisco Unity Express Feature Roadmap

Platforms and Cisco IOS Software Images

Hardware Platforms

Software Requirements

Cisco IOS Software Images

Cisco Unity Express Feature List

Cisco Unity Express Feature Roadmap

---

The Cisco Unity Express CLI Administrator Guide for Cisco CallManager describes the set of Cisco Unity Express (CUE) command-line interface (CLI) commands and tasks for installing, configuring, managing, and maintaining Cisco Unity Express applications, such as voice mail.

This guide parallels the graphical user interface (GUI) administration tasks described in the Cisco Unity Express GUI Administrator Guide for Cisco CallManager.

The focus of this guide is the Cisco Unity Express application. It does not provide information on installation of Cisco routers, Cisco network modules, or the Cisco CallManager server. For more information about those topics, see "Additional References" on page 17.

This chapter contains the following sections:

•Platforms and Cisco IOS Software Images

•Cisco Unity Express Feature List

Platforms and Cisco IOS Software Images

Cisco Unity Express applications use a set of commands that are similar in structure to Cisco IOS software commands. However, Cisco Unity Express commands do not affect the Cisco IOS configuration.

Cisco Unity Express hardware modules and platforms use the Cisco IOS command-line interface (CLI) commands for their operation.

The following sections identify the hardware and software components that support Cisco Unity Express Release 2.0:

•Hardware Platforms

•Software Requirements

•Cisco IOS Software Images

Hardware Platforms

Cisco Unity Express Release 2.0 supports the following hardware platforms:

•Cisco 2600XM series routers

•Cisco 2691 router

•Cisco 2800 series routers

•Cisco 3700 series routers

•Cisco 3800 series routers

•Cisco Unity Express network module

•Cisco Unity Express advanced integration module (AIM)

---

Note We highly recommend attaching an uninterruptible power supply (UPS) to the router that houses the Cisco Unity Express module. Any reliable UPS unit provides continuous power to maintain the operation of the router and the Cisco Unity Express module. Consider the unit's capacity and run time because power consumption differs among Cisco platforms. Ideally, a UPS should include a signaling mechanism that directs the router to shut down Cisco Unity Express properly and then powers off the router.

---

Software Requirements

Cisco Unity Express Release 2.0 requires the following software:

•Cisco IOS Release 12.3(4)T or a later release for the network module

•Cisco IOS Release 12.3(7)T or a later release for the AIM

•(GUI only) Microsoft Internet Explorer Version 6.0 or a later release

•(GUI only) Microsoft JScript 5.6.x or a later release

•Cisco CallManager Releases 3.3(x) or 4.0(x)

•(Optional) Cisco Survivable Remote Site Telephony Version 3.0

•Cisco Unity Releases 4.03 or 4.04

Cisco IOS Software Images

Use Cisco Feature Navigator to find information about Cisco IOS software images that support the Cisco Unity Express network modules and AIMs. Access Cisco Feature Navigator at http://www.cisco.com/go/fn. You must have an account on Cisco.com. If you do not have an account or have forgotten your username or password, click Cancel at the login dialog box and follow the instructions that appear.

---

Note For information about the full set of Cisco IOS voice features, see the entire Cisco IOS Voice Configuration Library—including library preface, glossary, and other documents—at http://www.cisco.com/univercd/cc/td/doc/product/software/ios123/123cgcr/vcl.htm.

---

Cisco Unity Express Feature List

Table 1 lists Cisco Unity Express features by release. Features that are introduced in a particular release are available in that and subsequent releases.

Table 1 Cisco Unity Express Features by Release 

Release	Features Introduced in That Release1	Feature Description	Feature Documentation
2.0	Support for multiple languages	European French, German, European Spanish, and U.S. English are available in the telephone user interface (TUI) and auto-attendant prompts.	"Choosing the System Language" on page 82
	Streamlined software upgrade process	Modified upgrade process to reduce installation time.	"Installing and Upgrading Cisco Unity Express Software" on page 37
	Increased storage on the AIM	AIM flash storage capacity can be increased from 512 MB to 1 GB and with the 1GB flash can support 14 hours of voice mail message storage.	"Software Licenses and Factory-Set Limits" on page 13
	Housing Cisco Unity Express and Cisco CallManager Express software on different routers	Cisco Unity Express software installed on a router communicates with Cisco CallManager Express installed on a different router.	—
	Networking across multiple sites	Voice Profile for Internet Mail version 2 (VPIMv2) support for voice mail messaging interoperability between Cisco Unity Express sites and between Cisco Unity Express and Cisco Unity with Non-Delivery Record (NDR) for networked messages and blind addressing.	"Networking Cisco Unity Express" on page 147
	Support for Cisco CallManager Release 3.3(3), 3.3(4), and 4.0(1)	Capability of auto detecting the Cisco CallManager JTAPI version on a remote system for handling call control and user import functionality.	—
1.1.2	NTP server configuration support	New commands permit configuration of the NTP server.	"Configuring NTP Servers" on page 138
1.1	Advanced integration module (AIM) card	AIM card has an Intel Celeron 300-MHz processor, 256 MB of RAM, and 512 MB of compact flash memory, network connectivity through the PCI interface, and access to Cisco IOS software and the console using back-to-back Ethernet through the parallel interface. No external interfaces or cabling is required.	Installing Advanced Integration Modules in Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers
	Custom auto-attendant script creation using the Cisco Unity Express script editor	Script editor creates custom scripts for handling incoming calls to the automated attendant (AA). Activating a custom script deactivates the default auto-attendant script that ships with Cisco Unity Express. The default script cannot be modified. The network module (NM) and the AIM support up to four customized auto attendants.	Cisco Unity Express Script Editor Guide
	Alternate auto-attendant greetings and prompts	Recording of alternate AA greetings and prompts that can be uploaded or downloaded as needed. These alternate greetings and prompts are in addition to the default greetings and prompts that ship with Cisco Unity Express. The NM supports up to 50 alternate prompts. The AIM supports up to 25 alternate prompts.	"Recording an Auto-Attendant Greeting or Prompt File" on page 10
	Access to a greeting management system from the telephone user interface (TUI)	Access from the TUI to a greeting management system (GMS) for recording alternate greetings and prompts. Users with administrative privileges have access to the GMS.	Cisco Unity Express Voice Mail System - Quick Start Guide
1.0	Linux-based software	Linux-based software installed on a module card that is installed in the Cisco CallManager router. (See the "Hardware Platforms".) The software includes the operating system, application software, and ordered license information.	—
	Network module card	Network module card with the Intel Low Power PIII 500-MHz processor, a 20-GB IDE hard drive, and access to Cisco IOS software using back-to-back Ethernet and console. No external interfaces or cabling is required.	Cisco Network Modules Hardware Installation Guide, Chapter 22
	Orderable license packages	Four orderable license packages. A license must be ordered for each voice mail system. See Table 2 on page 13 and Table 4 on page 14 for the system capacities available with each license.	"Software Licenses and Factory-Set Limits" on page 13
	Spare modules	Spare modules with factory installed software and license. Upgrades to larger capacity require purchase of a license and download of the license file.	"Software Licenses and Factory-Set Limits" on page 13
	License upgrades and downgrades	Upgrades or downgrades from one license size to another.	"Software Licenses and Factory-Set Limits" on page 13
	Two administrative interfaces	Two administrative interfaces.	"Administration Interfaces" on page 14
	Integrated GUI with Cisco CallManager Express	An integrated administration GUI for both Cisco Unity Express and Cisco CME. The integrated interface permits configuration of some Cisco CME parameters, such as telephones and extensions.	Cisco Unity Express GUI Administrator Guide for Cisco CallManager, Release 2.0
	Bulk provisioning of multiple sites	Bulk provisioning of multiple sites using CLI scripts is not provided by Cisco Unity Express. Systems are administered individually.	Cisco Unity Express Script Editor Guide
	System access anywhere in the IP network	Systems accessible anywhere on the IP network. If the Cisco Unity Express installer uses TFTP, the site running the installer must be closely located to the TFTP server. All other functions use FTP, which allows the servers to be anywhere in the IP network.	—
	Manual backup and restore	Manual backup and restore using an FTP server located anywhere in the customer network.	•From the GUI: Use the Administration menu and the online help. •From the CLI: Cisco Unity Express CLI Administrator Guide for Cisco CallManager, Release 2.0
	System reports and log files for troubleshooting.	Reports are available from the Cisco Unity Express GUI screens. All troubleshooting reports and files are available using the Cisco Unity Express CLI commands.	•From the GUI: Use the Reports menu and the online help. •From the CLI: Cisco Unity Express CLI Administrator Guide for Cisco CallManager, Release 2.0

1 Features that are introduced in a particular release are available in that and subsequent releases.