Table Of Contents
A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W -
Index
A
access lists 13
activity timer 17
Administration menu 43
administration, differences 6
administrator
Cisco CallManager 6, 15
Cisco Unity Express 6, 15
password 13
user ID 13
web 6, 15
Administrator field 26
alphabetizing data 48
alternate welcome greeting 13
Authentication screen 18
auto attendant
GMS 14
recording a greeting 14
telephone number 16
Auto Attendant Access Number field 28
Auto Attendant Operator Extension field 28
Auto Attendants option 43
auto-provisioning 8
B
backup
manual 2
restrictions 8
selective 8
troubleshooting 53
Backup History report option 45
Backup/Restore option 43
Blank Password field 27
Blank PIN field 27
broadcast messaging restrictions 7
bulk provisioning 2
buttons, initialization wizard screens 17
C
Call Handling option 43
Call Handling screen 28
call processing 13
CallManager option 42
centralized message storage 8
Cisco CallManager
CTI ports 12
database 5
description 5
JTAPI user 12
route point 12
router clock 45
software version 6
Cisco Unity Express
administrator 15
database 5
description 5
icons 46
Cisco Unity Express screen 19
CiscoWorks configmaker 8
CLI 4
CNS/SNAP 8
command-line interface 4
Commit screen 29
Configure menu 41, 42
Confirm new password field 35
CTI ports 12
CTI Ports option 43
Current password field 35
Current Settings screen 20
D
data
search 47
sort 48
database 5
Cisco CallManager 5
Cisco Unity Express 5
date and time
restrictions 7
troubleshooting 54
daylight savings time 54
default
mailbox size 16
message length 16
message storage time 16
default mailbox size 3, 4
Defaults menu 44
Defaults screen 27
deployment
Cisco CallManager 5
Cisco Unity Express 5
Device option 12
differences
administration 6
administrators 6
Cisco Unity Express and Cisco CallManager 4
passwords 6
user IDs 6
users 6
distribution lists restrictions 7
DNS server 13, 43
documentation, additional sources 9
domain name 43
Domain Name Settings option 43
E
editor for scripts 14
F
factory-set system limits 3
Fast Ethernet ports 7
field
Administrator 26
Auto Attendant Access Number 28
Auto Attendant Operator Extension 28
Blank Password 27
Blank PIN 27
Confirm new password 35
Current password 35
JTAPI Password 21
JTAPI User Name 21
Mailbox 26
Mailbox Size 27
Maximum Caller Message Size 27
Message Expiry Time 28
New password 35
Password 18
Password & PIN options 27
Primary 26
Primary CallManager 21
Secondary CallManager 21
Tertiary CallManager 21
User Name 18
Voice Mail Number 28
Voice Mail Operator Extension 28
Web Password 21
Web User Name 21
find data 47
Find icon 47
first time log in 33
FTP server 2, 43
G
G.711 U-law 14
GMS, recording a greeting 14
graphical user interface 4
greetings
recording alternate 13
restrictions 7
Groups option 42
GUI 4
troubleshooting 55
web browser URL 18
GUI URL 36
H
H.323 interface 7
hard disk, replacement restrictions 7
hardware platforms 6
Help menu 45
Home screen 41
host name 43
I
icon
Find 47
list of 46
Sort 48
Import CCM Users screen 22, 25
initialization wizard
required data 14
screen buttons 17
Initialization Wizard Status screen 31
installation, troubleshooting 54
interface
H.323 7
JTAPI 7
MGCP 7
Internet Explorer
patches 11
version 4, 11
IP
addressing, troubleshooting 53
network access 2
IP address of module 15
IP address, Cisco Unity Express module 13
J
JTAPI
interface 7
user 12
JTAPI Password field 21
JTAPI traffic, prioritizing 13
JTAPI User Name field 21
L
language, restrictions 7
license, SKUs 2
Linux
software on network module card 2
system access restrictions 8
log files, system 2
log in, first time 33
log out, voice mail 38
Logged Out screen 35
M
Mailbox defaults option 44
Mailbox field 26
mailbox size
default 3, 4
Mailbox Size field 27
mailboxes
default size 16
number of 3, 4
Mailboxes option 43
manual backup 2
manual restore 2
Maximum Caller Message Size field 27
menu
Administration 43
Configure 41, 42
Defaults 44
Help 45
Reports 44
Voice Mail 42
message
default length 16
default storage time 16
storage restrictions 8
Message Expiry Time field 28
MGCP inteface 7
missing data
troubleshooting 55
module
IP address 15
module IP address 13
modules restrictions 7
MWI lights, troubleshooting 54
My Profile option 42
N
network module
description 5
restrictions 7
spare 2
network module card
processor 2
software 2
Network Time & Time Zone Settings option 44
Network Time Protocol report option 45
networking restrictions 7
New password field 35
NTP server 13, 44, 45
number of
concurrent administrators 7
concurrent users 7
mailboxes 3, 4
ports 3, 4
O
OIR, restrictions 7
online help 50
online insertion and replacement, restrictions 7
operator extension 16
option
Auto Attendants 43
Backup History report 45
Backup/Restore 43
Call Handling 43
CallManager 42
CTI Ports 43
Device 12
Domain Name Settings 43
Groups 42
Mailbox defaults 44
Mailboxes 43
My Profile 42
Network Time & Time Zone Settings 44
Network Time Protocol report 45
Prompts 43
Refresh Message Waiting Indicators 43
Restore History report 45
Save Configuration 44
Scripts 43
System report 45
User 12
User defaults 44
Users 42
Voice Mail defaults 44
Voice Mail report 45
P
password
characters allowed 6
policy for new users 15, 16
random 16, 32
Password & PIN options field 27
Password Expired screen 33, 35
Password field 18
PIN
policy for new users 15, 16
random 16
platforms
hardware 6
policy
passwords 16
PINs 16
security 16
ports
Fast Ethernet 7
number of 3, 4
restrictions 7
Primary CallManager field 21
Primary field 26
Prompts option 43
provisioning, bulk 2
R
random
password 16, 32
PIN 16
user ID 32
recording a greeting
auto attendant 14
GMS 14
Refresh Message Waiting Indicators option 43
report
Backup History 45
Network Time Protocol 45
Restore History 45
System 45
troubleshooting feature 2
Voice Mail 45
Reports menu 44
restore
manual 2
restrictions 8
selective 8
troubleshooting 53
Restore History report option 45
restrictions
administrators 7
auto-provisioning with CNS/SNAP 8
backups 8
broadcast messaging 7
centralized message storage 8
CiscoWorks configmaker 8
date and time 7
distribution lists 7
greetings 7
language 7
Linux system access 8
managing with SNMP 8
modules 7
OIR 7
replacing hard disk 7
restores 8
selective backup 8
selective restore 8
users 7
voice mail 7
route point 12
S
Save Configuration option 44
screen
Authentication 18
Call Handling 28
Cisco Unity Express 19
Commit 29
Current Settings 20
Defaults 27
Home 41
Import CCM Users 22, 25
Initialization Wizard Status 31
Logged Out 35
Password Expired 33, 35
Search Results 24
scripts
creating 14
editor software 14
file size 14
Scripts option 43
search for data 47
Search Results screen 24
Secondary CallManager field 21
security policy 16
selective backup restrictions 8
selective restore restrictions 8
servers
DNS 13
NTP 13
setting daylight savings time 54
SKUs 3, 4
SNMP 8
Sort icon 48
sorting data 48
spare network modules 2
storage hours 3, 4
system access using IP network 2
system capacities 3, 4
system CPU 45
system hardware 45
system limits
factory set 3
system log files 2
System report option 45
system reports 2
T
Table
Table 1 Cisco Unity Express GUI Administrator Guide Conventions viii
telephone number
auto attendant 16
operator 16
voice mail 16
Tertiary CallManager field 21
timer, system 17
total storage hours 3, 4
troubleshooting
backup 53
date and time 54
GUI 55
installation 54
IP addressing 53
missing data 55
MWI lights 54
restore 53
TUI, recording a greeting 14
U
URL for GUI access 36
URL, GUI web browser 18
User defaults option 44
user IDs
characters allowed 6
random 32
User Name field 18
User option 12
Users option 42
V
voice mail
log out 38
telephone number 16
Voice Mail defaults option 44
Voice Mail menu 42
Voice Mail Number field 28
Voice Mail Operator Extension field 28
Voice Mail report option 45
W
wav file 14
web
administrator 6, 15
browser software 4, 11
browser URL 18
Web Password field 21
Web User Name field 21