Cisco Unity Express 1.1.2 GUI Administrator Guide for Cisco CallManager
Index

Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W -

Index

A

access lists 13

activity timer 17

Administration menu 43

administration, differences 6

administrator

Cisco CallManager 6, 15

Cisco Unity Express 6, 15

password 13

user ID 13

web 6, 15

Administrator field 26

alphabetizing data 48

alternate welcome greeting 13

Authentication screen 18

auto attendant

GMS 14

recording a greeting 14

telephone number 16

Auto Attendant Access Number field 28

Auto Attendant Operator Extension field 28

Auto Attendants option 43

auto-provisioning 8

B

backup

manual 2

restrictions 8

selective 8

troubleshooting 53

Backup History report option 45

Backup/Restore option 43

Blank Password field 27

Blank PIN field 27

broadcast messaging restrictions 7

bulk provisioning 2

buttons, initialization wizard screens 17

C

Call Handling option 43

Call Handling screen 28

call processing 13

CallManager option 42

centralized message storage 8

Cisco CallManager

CTI ports 12

database 5

description 5

JTAPI user 12

route point 12

router clock 45

software version 6

Cisco Unity Express

administrator 15

database 5

description 5

icons 46

Cisco Unity Express screen 19

CiscoWorks configmaker 8

CLI 4

CNS/SNAP 8

command-line interface 4

Commit screen 29

Configure menu 41, 42

Confirm new password field 35

CTI ports 12

CTI Ports option 43

Current password field 35

Current Settings screen 20

D

data

search 47

sort 48

database 5

Cisco CallManager 5

Cisco Unity Express 5

date and time

restrictions 7

troubleshooting 54

daylight savings time 54

default

mailbox size 16

message length 16

message storage time 16

default mailbox size 3, 4

Defaults menu 44

Defaults screen 27

deployment

Cisco CallManager 5

Cisco Unity Express 5

Device option 12

differences

administration 6

administrators 6

Cisco Unity Express and Cisco CallManager 4

passwords 6

user IDs 6

users 6

distribution lists restrictions 7

DNS server 13, 43

documentation, additional sources 9

domain name 43

Domain Name Settings option 43

E

editor for scripts 14

F

factory-set system limits 3

Fast Ethernet ports 7

field

Administrator 26

Auto Attendant Access Number 28

Auto Attendant Operator Extension 28

Blank Password 27

Blank PIN 27

Confirm new password 35

Current password 35

JTAPI Password 21

JTAPI User Name 21

Mailbox 26

Mailbox Size 27

Maximum Caller Message Size 27

Message Expiry Time 28

New password 35

Password 18

Password & PIN options 27

Primary 26

Primary CallManager 21

Secondary CallManager 21

Tertiary CallManager 21

User Name 18

Voice Mail Number 28

Voice Mail Operator Extension 28

Web Password 21

Web User Name 21

find data 47

Find icon 47

first time log in 33

FTP server 2, 43

G

G.711 U-law 14

GMS, recording a greeting 14

graphical user interface 4

greetings

recording alternate 13

restrictions 7

Groups option 42

GUI 4

troubleshooting 55

web browser URL 18

GUI URL 36

H

H.323 interface 7

hard disk, replacement restrictions 7

hardware platforms 6

Help menu 45

Home screen 41

host name 43

I

icon

Find 47

list of 46

Sort 48

Import CCM Users screen 22, 25

initialization wizard

required data 14

screen buttons 17

Initialization Wizard Status screen 31

installation, troubleshooting 54

interface

H.323 7

JTAPI 7

MGCP 7

Internet Explorer

patches 11

version 4, 11

IP

addressing, troubleshooting 53

network access 2

IP address of module 15

IP address, Cisco Unity Express module 13

J

JTAPI

interface 7

user 12

JTAPI Password field 21

JTAPI traffic, prioritizing 13

JTAPI User Name field 21

L

language, restrictions 7

license, SKUs 2

Linux

software on network module card 2

system access restrictions 8

log files, system 2

log in, first time 33

log out, voice mail 38

Logged Out screen 35

M

Mailbox defaults option 44

Mailbox field 26

mailbox size

default 3, 4

Mailbox Size field 27

mailboxes

default size 16

number of 3, 4

Mailboxes option 43

manual backup 2

manual restore 2

Maximum Caller Message Size field 27

menu

Administration 43

Configure 41, 42

Defaults 44

Help 45

Reports 44

Voice Mail 42

message

default length 16

default storage time 16

storage restrictions 8

Message Expiry Time field 28

MGCP inteface 7

missing data

troubleshooting 55

module

IP address 15

module IP address 13

modules restrictions 7

MWI lights, troubleshooting 54

My Profile option 42

N

network module

description 5

restrictions 7

spare 2

network module card

processor 2

software 2

Network Time & Time Zone Settings option 44

Network Time Protocol report option 45

networking restrictions 7

New password field 35

NTP server 13, 44, 45

number of

concurrent administrators 7

concurrent users 7

mailboxes 3, 4

ports 3, 4

O

OIR, restrictions 7

online help 50

online insertion and replacement, restrictions 7

operator extension 16

option

Auto Attendants 43

Backup History report 45

Backup/Restore 43

Call Handling 43

CallManager 42

CTI Ports 43

Device 12

Domain Name Settings 43

Groups 42

Mailbox defaults 44

Mailboxes 43

My Profile 42

Network Time & Time Zone Settings 44

Network Time Protocol report 45

Prompts 43

Refresh Message Waiting Indicators 43

Restore History report 45

Save Configuration 44

Scripts 43

System report 45

User 12

User defaults 44

Users 42

Voice Mail defaults 44

Voice Mail report 45

P

password

characters allowed 6

policy for new users 15, 16

random 16, 32

Password & PIN options field 27

Password Expired screen 33, 35

Password field 18

PIN

policy for new users 15, 16

random 16

platforms

hardware 6

policy

passwords 16

PINs 16

security 16

ports

Fast Ethernet 7

number of 3, 4

restrictions 7

Primary CallManager field 21

Primary field 26

Prompts option 43

provisioning, bulk 2

R

random

password 16, 32

PIN 16

user ID 32

recording a greeting

auto attendant 14

GMS 14

Refresh Message Waiting Indicators option 43

report

Backup History 45

Network Time Protocol 45

Restore History 45

System 45

troubleshooting feature 2

Voice Mail 45

Reports menu 44

restore

manual 2

restrictions 8

selective 8

troubleshooting 53

Restore History report option 45

restrictions

administrators 7

auto-provisioning with CNS/SNAP 8

backups 8

broadcast messaging 7

centralized message storage 8

CiscoWorks configmaker 8

date and time 7

distribution lists 7

greetings 7

language 7

Linux system access 8

managing with SNMP 8

modules 7

OIR 7

replacing hard disk 7

restores 8

selective backup 8

selective restore 8

users 7

voice mail 7

route point 12

S

Save Configuration option 44

screen

Authentication 18

Call Handling 28

Cisco Unity Express 19

Commit 29

Current Settings 20

Defaults 27

Home 41

Import CCM Users 22, 25

Initialization Wizard Status 31

Logged Out 35

Password Expired 33, 35

Search Results 24

scripts

creating 14

editor software 14

file size 14

Scripts option 43

search for data 47

Search Results screen 24

Secondary CallManager field 21

security policy 16

selective backup restrictions 8

selective restore restrictions 8

servers

DNS 13

NTP 13

setting daylight savings time 54

SKUs 3, 4

SNMP 8

Sort icon 48

sorting data 48

spare network modules 2

storage hours 3, 4

system access using IP network 2

system capacities 3, 4

system CPU 45

system hardware 45

system limits

factory set 3

system log files 2

System report option 45

system reports 2

T

Table

Table 1 Cisco Unity Express GUI Administrator Guide Conventions viii

telephone number

auto attendant 16

operator 16

voice mail 16

Tertiary CallManager field 21

timer, system 17

total storage hours 3, 4

troubleshooting

backup 53

date and time 54

GUI 55

installation 54

IP addressing 53

missing data 55

MWI lights 54

restore 53

TUI, recording a greeting 14

U

URL for GUI access 36

URL, GUI web browser 18

User defaults option 44

user IDs

characters allowed 6

random 32

User Name field 18

User option 12

Users option 42

V

voice mail

log out 38

telephone number 16

Voice Mail defaults option 44

Voice Mail menu 42

Voice Mail Number field 28

Voice Mail Operator Extension field 28

Voice Mail report option 45

W

wav file 14

web

administrator 6, 15

browser software 4, 11

browser URL 18

Web Password field 21

Web User Name field 21