Cisco Unity Express 1.1.1 GUI Administrator Guide for Cisco CallManager
Index

Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W -

Index

A

access lists 37

activity timer 41

Administration menu 67

administration, differences 29

administrator

Cisco CallManager 29, 39

Cisco Unity Express 29, 39

password 37

user ID 37

web 29, 39

Administrator field 50

alphabetizing data 72

alternate welcome greeting 37

Authentication screen 42

auto attendant

GMS 38

recording a greeting 38

telephone number 40

Auto Attendant Access Number field 52

Auto Attendant Operator Extension field 52

Auto Attendants option 67

auto-provisioning 31

B

backup

manual 26

restrictions 31

selective 31

troubleshooting 77

Backup History report option 69

Backup/Restore option 67

Blank Password field 51

Blank PIN field 51

broadcast messaging restrictions 30

bulk provisioning 26

buttons, initialization wizard screens 41

C

Call Handling option 67

Call Handling screen 52

call processing 37

CallManager option 66

centralized message storage 31

Cisco CallManager

CTI ports 36

database 28

description 28

JTAPI user 36

route point 36

router clock 69

software version 30

Cisco IOS release 30

Cisco Unity Express

administrator 39

database 28

description 28

icons 70

Cisco Unity Express screen 42

CiscoWorks configmaker 31

CLI 27

CNS/SNAP 31

command-line interface 27

Commit screen 53

Configure menu 65, 66

Confirm new password field 59

CTI ports 36

CTI Ports option 67

Current password field 59

Current Settings screen 43

D

data

search 71

sort 72

database 28

Cisco CallManager 28

Cisco Unity Express 28

date and time

restrictions 30

troubleshooting 78

default

mailbox size 27, 40

message length 40

message storage time 40

default mailbox size 27

Defaults menu 68

Defaults screen 50

deployment

Cisco CallManager 28

Cisco Unity Express 28

Device option 36

differences

administration 29

administrators 29

Cisco Unity Express and Cisco CallManager 28

passwords 29

user IDs 29

users 29

distribution lists restrictions 30

DNS server 37, 67

documentation, additional sources 32

domain name 67

Domain Name Settings option 67

E

editor for scripts 38

F

factory-set system limits 27

Fast Ethernet ports 31

field

Administrator 50

Auto Attendant Access Number 52

Auto Attendant Operator Extension 52

Blank Password 51

Blank PIN 51

Confirm new password 59

Current password 59

JTAPI Password 45

JTAPI User Name 45

Mailbox 50

Mailbox Size 51

Maximum Caller Message Size 51

Message Expiry Time 52

New password 59

Password 42

Password & PIN options 51

Primary 50

Primary CallManager 45

Secondary CallManager 45

Tertiary CallManager 45

User Name 42

Voice Mail Number 52

Voice Mail Operator Extension 52

Web Password 45

Web User Name 45

find data 71

Find icon 71

first time log in 57

FTP server 26, 67

G

G.711 U-law 38

GMS, recording a greeting 38

graphical user interface 27

greetings

recording alternate 37

restrictions 30

Groups option 66

GUI 27

troubleshooting 79

web browser URL 42

GUI URL 60

H

H.323 interface 30

hard disk, replacement restrictions 31

hardware platforms 29

Help menu 69

Home screen 65

host name 67

I

icon

Find 71

list of 70

Sort 72

Import CCM Users screen 46, 48

initialization wizard

required data 38

screen buttons 41

Initialization Wizard Status screen 55

installation, troubleshooting 78

interface

H.323 30

JTAPI 30

MGCP 30

Internet Explorer

patches 30, 35

software version 30

version 28, 35

IP

addressing, troubleshooting 77

network access 26

IP address of module 39

IP address, Cisco Unity Express module 37

J

JTAPI

interface 30

user 36

JTAPI Password field 45

JTAPI traffic, prioritizing 37

JTAPI User Name field 45

L

language, restrictions 30

license, SKUs 26

Linux

software on network module card 26

system access restrictions 31

log files, system 26

log in, first time 57

log out, voice mail 62

Logged Out screen 59

M

Mailbox defaults option 68

Mailbox field 50

mailbox size

default 27

Mailbox Size field 51

mailbox size, default 27

mailboxes

default size 40

number of 27

Mailboxes option 67

manual backup 26

manual restore 26

Maximum Caller Message Size field 51

menu

Administration 67

Configure 65, 66

Defaults 68

Help 69

Reports 68

Voice Mail 66

message

default length 40

default storage time 40

storage restrictions 31

Message Expiry Time field 52

MGCP interface 30

missing data

troubleshooting 78

module

IP address 39

module IP address 37

modules restrictions 30

MWI lights, troubleshooting 78

My Profile option 66

N

network module

description 28

restrictions 31

spare 26

network module card

processor 26

software 26

Network Time & Time Zone Settings option 68

Network Time Protocol report option 69

networking restrictions 30

New password field 59

NTP server 37, 68, 69

number of

concurrent administrators 30

concurrent users 30

mailboxes 27

ports 27

O

OIR, restrictions 31

online help 74

online insertion and replacement, restrictions 31

operator extension 40

option

Auto Attendants 67

Backup History report 69

Backup/Restore 67

Call Handling 67

CallManager 66

CTI Ports 67

Device 36

Domain Name Settings 67

Groups 66

Mailbox defaults 68

Mailboxes 67

My Profile 66

Network Time & Time Zone Settings 68

Network Time Protocol report 69

Prompts 67

Refresh Message Waiting Indicators 67

Restore History report 69

Save Configuration 68

Scripts 67

System report 69

User 36

User defaults 68

Users 66

Voice Mail defaults 68

Voice Mail report 69

P

password

characters allowed 29

policy for new users 39, 40

random 40, 56

Password & PIN options field 51

Password Expired screen 57, 58

Password field 42

PIN

policy for new users 39, 40

random 40

platforms

hardware 29

software 29

policy

passwords 40

PINs 40

security 40

ports

Fast Ethernet 31

number of 27

restrictions 31

Primary CallManager field 45

Primary field 50

Prompts option 67

provisioning, bulk 26

R

random

password 40, 56

PIN 40

user ID 56

recording a greeting

auto attendant 38

GMS 38

Refresh Message Waiting Indicators option 67

report

Backup History 69

Network Time Protocol 69

Restore History 69

System 69

troubleshooting feature 26

Voice Mail 69

Reports menu 68

restore

manual 26

restrictions 31

selective 31

troubleshooting 77

Restore History report option 69

restrictions

administrators 30

auto-provisioning with CNS/SNAP 31

backups 31

broadcast messaging 30

centralized message storage 31

CiscoWorks configmaker 31

date and time 30

distribution lists 30

greetings 30

language 30

Linux system access 31

managing with SNMP 31

modules 30

OIR 31

replacing hard disk 31

restores 31

selective backup 31

selective restore 31

users 30

voice mail 30

route point 36

S

Save Configuration option 68

screen

Authentication 42

Call Handling 52

Cisco Unity Express 42

Commit 53

Current Settings 43

Defaults 50

Home 65

Import CCM Users 46, 48

Initialization Wizard Status 55

Logged Out 59

Password Expired 57, 58

Search Results 47

scripts

creating 38

editor software 38

file size 38

Scripts option 67

search for data 71

Search Results screen 47

Secondary CallManager field 45

security policy 40

selective backup restrictions 31

selective restore restrictions 31

servers

DNS 37

NTP 37

SKUs 27

SNMP 31

software

Cisco IOS release 30

platforms 29

Sort icon 72

sorting data 72

spare network modules 26

storage hours 27

system access using IP network 26

system capacities 27

system CPU 69

system hardware 69

system limits, factory set 27

system log files 26

System report option 69

system reports 26

T

Table

Table 1 Cisco Unity Express GUI Administrator Guide Conventions iv

Table 2 System Capacities on the NM 27

Table 3 System Capacities for the AIM 27

telephone number

auto attendant 40

operator 40

voice mail 40

Tertiary CallManager field 45

timer, system 41

total storage hours 27

troubleshooting

backup 77

date and time 78

GUI 79

installation 78

IP addressing 77

missing data 78

MWI lights 78

restore 77

TUI, recording a greeting 38

U

URL for GUI access 60

URL, GUI web browser 42

User defaults option 68

user IDs

characters allowed 29

random 56

User Name field 42

User option 36

Users option 66

V

voice mail

log out 62

telephone number 40

Voice Mail defaults option 68

Voice Mail menu 66

Voice Mail Number field 52

Voice Mail Operator Extension field 52

Voice Mail report option 69

W

wav file 38

web

administrator 29, 39

browser software 28, 35

browser URL 42

Web Password field 45

Web User Name field 45