Table Of Contents
A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - R - S - T - U - V - W -
Index
A
access lists 37
activity timer 41
Administration menu 67
administration, differences 29
administrator
Cisco CallManager 29, 39
Cisco Unity Express 29, 39
password 37
user ID 37
web 29, 39
Administrator field 50
alphabetizing data 72
alternate welcome greeting 37
Authentication screen 42
auto attendant
GMS 38
recording a greeting 38
telephone number 40
Auto Attendant Access Number field 52
Auto Attendant Operator Extension field 52
Auto Attendants option 67
auto-provisioning 31
B
backup
manual 26
restrictions 31
selective 31
troubleshooting 77
Backup History report option 69
Backup/Restore option 67
Blank Password field 51
Blank PIN field 51
broadcast messaging restrictions 30
bulk provisioning 26
buttons, initialization wizard screens 41
C
Call Handling option 67
Call Handling screen 52
call processing 37
CallManager option 66
centralized message storage 31
Cisco CallManager
CTI ports 36
database 28
description 28
JTAPI user 36
route point 36
router clock 69
software version 30
Cisco IOS release 30
Cisco Unity Express
administrator 39
database 28
description 28
icons 70
Cisco Unity Express screen 42
CiscoWorks configmaker 31
CLI 27
CNS/SNAP 31
command-line interface 27
Commit screen 53
Configure menu 65, 66
Confirm new password field 59
CTI ports 36
CTI Ports option 67
Current password field 59
Current Settings screen 43
D
data
search 71
sort 72
database 28
Cisco CallManager 28
Cisco Unity Express 28
date and time
restrictions 30
troubleshooting 78
default
mailbox size 27, 40
message length 40
message storage time 40
default mailbox size 27
Defaults menu 68
Defaults screen 50
deployment
Cisco CallManager 28
Cisco Unity Express 28
Device option 36
differences
administration 29
administrators 29
Cisco Unity Express and Cisco CallManager 28
passwords 29
user IDs 29
users 29
distribution lists restrictions 30
DNS server 37, 67
documentation, additional sources 32
domain name 67
Domain Name Settings option 67
E
editor for scripts 38
F
factory-set system limits 27
Fast Ethernet ports 31
field
Administrator 50
Auto Attendant Access Number 52
Auto Attendant Operator Extension 52
Blank Password 51
Blank PIN 51
Confirm new password 59
Current password 59
JTAPI Password 45
JTAPI User Name 45
Mailbox 50
Mailbox Size 51
Maximum Caller Message Size 51
Message Expiry Time 52
New password 59
Password 42
Password & PIN options 51
Primary 50
Primary CallManager 45
Secondary CallManager 45
Tertiary CallManager 45
User Name 42
Voice Mail Number 52
Voice Mail Operator Extension 52
Web Password 45
Web User Name 45
find data 71
Find icon 71
first time log in 57
FTP server 26, 67
G
G.711 U-law 38
GMS, recording a greeting 38
graphical user interface 27
greetings
recording alternate 37
restrictions 30
Groups option 66
GUI 27
troubleshooting 79
web browser URL 42
GUI URL 60
H
H.323 interface 30
hard disk, replacement restrictions 31
hardware platforms 29
Help menu 69
Home screen 65
host name 67
I
icon
Find 71
list of 70
Sort 72
Import CCM Users screen 46, 48
initialization wizard
required data 38
screen buttons 41
Initialization Wizard Status screen 55
installation, troubleshooting 78
interface
H.323 30
JTAPI 30
MGCP 30
Internet Explorer
patches 30, 35
software version 30
version 28, 35
IP
addressing, troubleshooting 77
network access 26
IP address of module 39
IP address, Cisco Unity Express module 37
J
JTAPI
interface 30
user 36
JTAPI Password field 45
JTAPI traffic, prioritizing 37
JTAPI User Name field 45
L
language, restrictions 30
license, SKUs 26
Linux
software on network module card 26
system access restrictions 31
log files, system 26
log in, first time 57
log out, voice mail 62
Logged Out screen 59
M
Mailbox defaults option 68
Mailbox field 50
mailbox size
default 27
Mailbox Size field 51
mailbox size, default 27
mailboxes
default size 40
number of 27
Mailboxes option 67
manual backup 26
manual restore 26
Maximum Caller Message Size field 51
menu
Administration 67
Configure 65, 66
Defaults 68
Help 69
Reports 68
Voice Mail 66
message
default length 40
default storage time 40
storage restrictions 31
Message Expiry Time field 52
MGCP interface 30
missing data
troubleshooting 78
module
IP address 39
module IP address 37
modules restrictions 30
MWI lights, troubleshooting 78
My Profile option 66
N
network module
description 28
restrictions 31
spare 26
network module card
processor 26
software 26
Network Time & Time Zone Settings option 68
Network Time Protocol report option 69
networking restrictions 30
New password field 59
NTP server 37, 68, 69
number of
concurrent administrators 30
concurrent users 30
mailboxes 27
ports 27
O
OIR, restrictions 31
online help 74
online insertion and replacement, restrictions 31
operator extension 40
option
Auto Attendants 67
Backup History report 69
Backup/Restore 67
Call Handling 67
CallManager 66
CTI Ports 67
Device 36
Domain Name Settings 67
Groups 66
Mailbox defaults 68
Mailboxes 67
My Profile 66
Network Time & Time Zone Settings 68
Network Time Protocol report 69
Prompts 67
Refresh Message Waiting Indicators 67
Restore History report 69
Save Configuration 68
Scripts 67
System report 69
User 36
User defaults 68
Users 66
Voice Mail defaults 68
Voice Mail report 69
P
password
characters allowed 29
policy for new users 39, 40
random 40, 56
Password & PIN options field 51
Password Expired screen 57, 58
Password field 42
PIN
policy for new users 39, 40
random 40
platforms
hardware 29
software 29
policy
passwords 40
PINs 40
security 40
ports
Fast Ethernet 31
number of 27
restrictions 31
Primary CallManager field 45
Primary field 50
Prompts option 67
provisioning, bulk 26
R
random
password 40, 56
PIN 40
user ID 56
recording a greeting
auto attendant 38
GMS 38
Refresh Message Waiting Indicators option 67
report
Backup History 69
Network Time Protocol 69
Restore History 69
System 69
troubleshooting feature 26
Voice Mail 69
Reports menu 68
restore
manual 26
restrictions 31
selective 31
troubleshooting 77
Restore History report option 69
restrictions
administrators 30
auto-provisioning with CNS/SNAP 31
backups 31
broadcast messaging 30
centralized message storage 31
CiscoWorks configmaker 31
date and time 30
distribution lists 30
greetings 30
language 30
Linux system access 31
managing with SNMP 31
modules 30
OIR 31
replacing hard disk 31
restores 31
selective backup 31
selective restore 31
users 30
voice mail 30
route point 36
S
Save Configuration option 68
screen
Authentication 42
Call Handling 52
Cisco Unity Express 42
Commit 53
Current Settings 43
Defaults 50
Home 65
Import CCM Users 46, 48
Initialization Wizard Status 55
Logged Out 59
Password Expired 57, 58
Search Results 47
scripts
creating 38
editor software 38
file size 38
Scripts option 67
search for data 71
Search Results screen 47
Secondary CallManager field 45
security policy 40
selective backup restrictions 31
selective restore restrictions 31
servers
DNS 37
NTP 37
SKUs 27
SNMP 31
software
Cisco IOS release 30
platforms 29
Sort icon 72
sorting data 72
spare network modules 26
storage hours 27
system access using IP network 26
system capacities 27
system CPU 69
system hardware 69
system limits, factory set 27
system log files 26
System report option 69
system reports 26
T
Table
Table 1 Cisco Unity Express GUI Administrator Guide Conventions iv
Table 2 System Capacities on the NM 27
Table 3 System Capacities for the AIM 27
telephone number
auto attendant 40
operator 40
voice mail 40
Tertiary CallManager field 45
timer, system 41
total storage hours 27
troubleshooting
backup 77
date and time 78
GUI 79
installation 78
IP addressing 77
missing data 78
MWI lights 78
restore 77
TUI, recording a greeting 38
U
URL for GUI access 60
URL, GUI web browser 42
User defaults option 68
user IDs
characters allowed 29
random 56
User Name field 42
User option 36
Users option 66
V
voice mail
log out 62
telephone number 40
Voice Mail defaults option 68
Voice Mail menu 66
Voice Mail Number field 52
Voice Mail Operator Extension field 52
Voice Mail report option 69
W
wav file 38
web
administrator 29, 39
browser software 28, 35
browser URL 42
Web Password field 45
Web User Name field 45