Cisco Unity

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Cisco Unity 4.0(5) Engineering Special 26

Resolved Caveat

Problem Symptoms

Problem Description and Resolution

Special Installation Instructions

New and Changed Behavior

Language Support

Download File

Cisco Unity 4.0(5) Engineering Special 26

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Published October11, 2005

Resolved Caveat

CSCsb43902

Problem Symptoms

After Upgrading to Cisco Unity 4.0.(5) CiscoUnity_AvWM event log messages appear in the Event Viewer

As a result you will not be able to log into mailboxes that are on that server and you will get the UMR greeting when logging in.

Problem Description and Resolution

After Upgrading to Unity 4.0.5 Event Viewer shows:

CiscoUnity_AvWM:

Error accessing server: "Name of Server". ::RpcMgmtIsServerListening:1715. Process: AvCsMgr ProcessID: 3772 ThreadID: 6104 For more information

This can happen if you have either a second NIC on your exchange server which has an invalid IP address or a modem which created a ppp connection.

This extra network connection caused a problem with the Cisco Unity logic which checks the current state of Exchange.

Logic has been added to check all network connections on the Exchange server.

Special Installation Instructions

None.

New and Changed Behavior

None.

Language Support

All.

Download File

Click here to download.

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