Table Of Contents

Changing Settings for ViewMail for Outlook

Changing the Sound That Notifies You of New Voice Messages

Changing the Automatic Voice Message Playback Setting

Specifying a Preference for Saving Sent Voice Messages

Customizing ViewMail for Low Bandwidth

Changing Recording and Playback Devices

Updating Secure Messaging Settings When You Change Your Windows Password or Username

Changing Settings for ViewMail for Outlook

---

•Changing the Sound That Notifies You of New Voice Messages

•Changing the Automatic Voice Message Playback Setting

•Specifying a Preference for Saving Sent Voice Messages

•Customizing ViewMail for Low Bandwidth

•Changing Recording and Playback Devices

•Updating Secure Messaging Settings When You Change Your Windows Password or Username

Changing the Sound That Notifies You of New Voice Messages

You can choose the computer sound that notifies you when new voice messages arrive in your Outlook Inbox. This option is available only if your computer has multimedia speakers.

To Change the Sound That Notifies You of New Voice Messages

---

Step 1 From the Outlook Tools menu, click ViewMail Options.

Step 2 In the ViewMail Options dialog box, click the Notification tab.

Step 3 Choose your notification options.

To preview the sound for an option, click the Speaker icon.

Step 4 If applicable, change the default sound for an option:

a. Click the Browse button.

b. In the Browse Files dialog box, choose a sound (WAV) file, then click Open.

Step 5 When the ViewMail Options dialog box reappears, click OK to save your changes.

---

Changing the Automatic Voice Message Playback Setting

With automatic playback, your voice messages begin playing as soon as you open them in your Outlook Inbox. Without automatic playback, you use the Media Master to play voice messages.

To Change the Automatic Voice Message Playback Setting

---

Step 1 From the Outlook Tools menu, click ViewMail Options.

Step 2 Click the General tab.

Step 3 Check or uncheck the Play Voice Automatically check box.

Step 4 Click OK.

---

Specifying a Preference for Saving Sent Voice Messages

When your Outlook Inbox is set to save copies of sent messages in the Sent Items folder, a copy of each voice message that you send by using ViewMail is also saved. To save space on your hard disk, you can set ViewMail to save only the message headers and not save the message recordings.

To Save Only Voice Message Headers

---

Step 1 From the Outlook Tools menu, click ViewMail Options.

Step 2 Click the General tab.

Step 3 Check the Keep Only Message Header in the Sent Items Folder check box.

Step 4 Click OK.

---

Customizing ViewMail for Low Bandwidth

If you play recordings through computer speakers when using ViewMail in a low-bandwidth deployment—for example, with a slow modem or in a branch office—customize ViewMail to download messages before playing them to improve performance and sound quality.

To Customize ViewMail for Low Bandwidth

---

Step 1 From the Outlook Tools menu, click ViewMail Options.

Step 2 Click the Playback tab.

Step 3 Check the Download Audio Before Playing check box.

Step 4 Click OK.

---

Changing Recording and Playback Devices

To Change the Recording or Playback Device

---

Step 1 From the Outlook Tools menu, click ViewMail Options.

Step 2 Click the Record or Playback tab.

Step 3 In the Device list, select the device that you want to use.

Step 4 If you did not choose Phone for your playback or recording device, skip to Step 7.

If you chose Phone for your playback or recording device, click the General tab.

Step 5 In the Extension box, enter your extension.

Step 6 In the Cisco Unity Server box, enter the name of your Cisco Unity server. (If you do not know the Cisco Unity server name, contact your Cisco Unity administrator.)

Step 7 Click OK.

---

Updating Secure Messaging Settings When You Change Your Windows Password or Username

When the Cisco Unity system is configured to use secure (encrypted) messaging, you must update your secure messaging settings whenever you change your Microsoft Windows password or username.

To Update Secure Messaging Settings When You Change Your Windows Password or Username

---

Step 1 From the Outlook Tools menu, click ViewMail Options.

Step 2 In the ViewMail Options dialog box, click the Secure Messaging tab.

Step 3 If you have changed your Windows username, update the User Name field to match your new username.

Step 4 If you have changed your Windows password, update the Password field to match your new password.

Step 5 Click OK.

---