Installation Guide for Cisco Unity Release 8.x in a Unified Messaging Configuration (With Microsoft Exchange and With Failover Configured)
Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W -

Index

Numerics

3GB switch, adding to boot.ini for more than 96 ports 4-7

A

accounts

administration 7-2

creating for the Cisco Unity installation 7-3

directory services 7-2

granting permissions for 7-5

installation 7-2

local services 7-2

message store services 7-2

required for the Cisco Unity installation 7-2

resetting account that SQL Server services log on as 5-15

setting Exchange permissions for 7-5

Active Directory

extending schema for Cisco Unity 6-1

adding

administration account to an admins group 7-4

Cisco Unity server to existing domain 5-13

administration account

adding to an admins group 7-4

creating 7-3

description 7-2

Anonymous authentication

advantages and disadvantages of 10-2

how it works with Cisco Unity Administrator 10-4

using with Cisco Unity Administrator 10-2

antivirus software

disabling services 5-14

installing 5-11

re-enabling services 8-16

assigning IP address 5-11

attaching peripheral devices to Cisco Unity server 3-1

authentication, methods available for Cisco Unity Administrator 10-2

B

boot.ini, adding switches for more than 96 ports 4-7

browser, installing 5-7

C

challenge/response authentication 10-2

changing folder settings in Windows Explorer 5-9

Cisco Security Agent for Cisco Unity

downloading latest in Server Updates wizard 2-4

installing by using the Server Updates wizard 5-10

Cisco Unity

downloading software for installation 2-2

exiting software A-1

installing and configuring 8-2

installing software 8-2

registering software 5-4

restarting server A-2

shutting down server A-2

starting software A-3

Cisco Unity Administrator

authentication methods available 10-2

description 10-1

Cisco Unity Install License File wizard, running 8-4

Cisco Unity Message Store Configuration wizard, running 8-6

Cisco Unity server

adding to existing domain 5-13

attaching peripheral devices to 3-1

physical location of 3-1

securing 8-17

Cisco Unity Services Configuration wizard, running 8-5

Cisco Unity System Setup Assistant 5-7

configuring Cisco Unity for message store 8-6

configuring services 8-5

description 8-2

installing Cisco Unity software 8-2

installing license files 8-4

integrating phone system with Cisco Unity 8-8

setting default passwords 8-7

Cisco Unity Telephony Integration Manager, running 8-8

configuring

Cisco Unity for message store 8-6

Cisco Unity services 8-5

Cisco Unity software 8-2

dual NIC in Cisco Unity server 5-2

IIS so Cisco Unity Administrator and Status Monitor use Anonymous authentication 10-5

RAID arrays 4-2

TCP/IP properties 5-11

connecting

peripheral devices to Cisco Unity server 3-1

conventions, documentation -vii

creating

accounts for the Cisco Unity installation 7-3

organizational units and mailbox store 6-2

partitions 4-6

D

databases, SQL Server, moving 8-11

demonstration system, default license file for 5-6

directory services account

creating 7-3

description 7-2

granting permissions with Cisco Unity Permissions wizard 7-5

disabling antivirus services 5-14

documentation

audience and use -vii

conventions -vii

required for the Cisco Unity installation 2-1

domain

accounts required for the Cisco Unity installation 7-2

adding Cisco Unity server to existing 5-13

downloading

firmware for PBXLink boxes or PIMG units 2-4

software for installation 2-2

drive locations for files, determining 2-5

dual NIC, configuring 5-2

E

Example Administrator account, securing against toll fraud 8-10

Exchange

determining the partner server 5-6

excluding selected directories from virus scanning 8-15

exiting Cisco Unity software A-1

extending Active Directory schema for Cisco Unity 6-1

F

files, drive locations for 2-5

firmware, downloading for PBXLink boxes or PIMG units 2-4

folder settings, changing in Windows Explorer 5-9

G

granting permissions with Cisco Unity Permissions wizard 7-5

H

hardening Cisco Unity server 8-17

I

IIS, configuring so Cisco Unity Administrator and Status Monitor use Anonymous authentication 10-5

installation

accounts required for 7-2

overview of mandatory tasks 1-1

required documentation for 2-1

installation account

creating 7-3

description 7-2

granting permissions with Cisco Unity Permissions wizard 7-5

installing

antivirus software 5-11

browser 5-7

Cisco Unity software 8-2

license files 8-4

monitoring software 9-1

NIC-configuration utility 5-3

optional software 9-2

RSA SecurID 9-2

service packs and updates 5-7

SQL Server 5-7

updates for Windows, Internet Explorer, and SQL Server 5-10

Windows components 5-7

Windows Server 2003 using a retail disc 4-5

Windows Server 2003 using the PCD 4-3

Integrated Windows authentication

advantages and disadvantages of 10-2

how it works with Cisco Unity Administrator 10-3

using with Cisco Unity Administrator 10-2

integrating phone system with Cisco Unity 8-8

IP address

assigning 5-11

verifying 5-12

L

license files

default for Cisco Unity demonstration system 5-6

getting a replacement copy 5-5

installing 8-4

obtaining 5-4

local services account 7-2

logs, SQL Server, moving 8-11

M

MAC address of Cisco Unity server 5-4

mailbox store, creating 6-2

message store, configuring Cisco Unity for 8-6

message store services account

creating 7-3

description 7-2

granting permissions with Cisco Unity Permissions wizard 7-5

Microsoft updates, installing 5-10

monitoring software, installing 9-1

moving SQL Server databases and transaction logs 8-11

MSSQLServer service, resetting logon account 5-15

N

network

securing Cisco Unity server 8-17

verifying connection 5-12

network interface card. See NIC 5-2

NIC

configuration utility, installing 5-3

configuring dual 5-2

NTLM authentication 10-2

O

obtaining license files 5-4

optional software, installing 9-2

organizational units, creating 6-2

P

PAK, location of 5-4

partitions, creating 4-6

partner Exchange server, determining 5-6

Password Hardening wizard, running 8-7

passwords

changing for the Example Administrator account 8-10

setting default 8-7

PBXLink boxes, downloading firmware 2-4

peripheral devices, attaching 3-1

permissions

granting with Cisco Unity Permissions wizard 7-5

manually setting Exchange 7-5

Permissions wizard, running 7-5

phone system

integrating with Cisco Unity and testing integration 8-8

PIMG units

connecting phone system to 3-1

downloading firmware 2-4

product authorization key, location of 5-4

R

RAID arrays, configuring 4-2

re-enabling antivirus services 8-16

registering Cisco Unity software 5-4

resetting account that SQL Server services log on as 5-15

restarting Cisco Unity server A-2

RSA SecurID, installing 9-2

S

schema, extending Active Directory for Cisco Unity 6-1

securing

Cisco Unity and the Cisco Unity server 8-17

Example Administrator account against toll fraud 8-10

servers

restarting A-2

shutting down A-2

Server Updates wizard

downloading latest 2-4

running 5-10

service packs

downloading latest 2-4

installing 5-7

services, configuring Cisco Unity 8-5

setting

Exchange permissions, manually 7-5

permissions with Cisco Unity Permissions wizard 7-5

Setup program, Cisco Unity 8-2

shutting down Cisco Unity server A-2

software

downloading for installation 2-2

exiting Cisco Unity A-1

installing Cisco Unity 8-2

installing optional 9-2

registering Cisco Unity 5-4

starting Cisco Unity A-3

SQL Server

installing 5-7

moving databases and transaction logs 8-11

resetting account that services log on as 5-15

SQLServerAgent service, resetting logon account 5-15

starting Cisco Unity software A-3

T

TCP/IP properties, configuring 5-11

toll fraud, preventing 8-10

transaction logs, moving SQL Server 8-11

U

UDDI Services, do not install 4-5

updates, installing Windows, Internet Explorer, and SQL Server 5-10

userva switch, adding to boot.ini for more than 96 ports 4-7

utilities, Windows Server 2003 installation, on disc from server manufacturer 4-5

UTIM. See Cisco Unity Telephony Integration Manager

V

verifying IP address and network connection 5-12

virus scanning

disabling services 5-14

excluding selected directories 8-15

re-enabling services 8-16

W

Windows components, installing 5-7

Windows Explorer, changing folder settings in 5-9

Windows Server 2003

installing using a retail disc 4-5

installing using the PCD 4-3

UDDI Services, do not install 4-5