Reconfiguration and Upgrade Guide for Cisco Unity Release 5.x (With IBM Lotus Domino)
Index

Table Of Contents

A - B - C - D - E - F - G - I - L - M - N - O - P - R - S - T - U - V -

Index

A

Active Directory, moving Cisco Unity server to another domain (without failover) 6-1

Active Directory, moving primary and secondary failover servers to another domain at same time 6-6

adding

AMIS Networking 2-39

Bridge Networking 2-41

Cisco CallManager integration 2-44

Cisco Unity user licenses 2-21

Digital Networking 2-44

failover 2-50

features to Cisco Unity 4.x system (task list) 2-1

Internet Subscribers 2-44

IP integration 2-44

languages 2-24

networking options 2-44

SIP integration 2-44

text to speech 2-30

voice cards 2-2

voice messaging ports 2-10

voice recognition 2-36

VPIM Networking 2-41

AMIS Networking, adding 2-39

audience and use, description ii-ix

B

backing up

Cisco Unity data for 4.x upgrade to shipping version 1-12

messages with Cisco Unity data for 4.x upgrade to shipping version 1-12

Bridge Networking, adding 2-41

C

certificate services component, installing for 4.x upgrade to shipping version 1-14

changing

Active Directory password for Unity_ and EAdmin accounts 8-6

codec format of existing greetings and recorded names 5-6

codec format of system prompts 5-7

Domino server specified in subscriber address book settings for Cisco Unity 4.0(5) and later 4-1

Domino server to which Cisco Unity sends voice messages 4-3

IP address of Cisco Unity server 7-1

IP address of Cisco Unity voice-recognition server 7-13

message recording and storage codec 5-2

message retrieval codec 5-4

Notes password on Cisco Unity server (with failover configured) 8-7

Notes password on Cisco Unity server (without failover) 8-6

passwords on Cisco Unity service accounts (with failover configured) 8-3

passwords on Cisco Unity service accounts (without failover) 8-1

phone system codec 5-2

checking consistency of Cisco Unity database for 4.x upgrade to shipping version 1-12

Cisco CallManager Express, enabling integration features 1-24

Cisco CallManager integration, adding 2-44

Cisco PCA, setting up to use SSL for 4.x upgrade to shipping version 1-19

Cisco Security Agent for Cisco Unity

disabling service 1-14

re-enabling service 1-25

Cisco Unity

data, backing up for 4.x upgrade to shipping version 1-12

exiting software A-1

renaming primary and secondary servers at same time 6-6

restarting server A-3

shutting down server A-3

starting software A-3

uninstalling 12-1

Cisco Unity Administrator, setting up to use SSL for 4.x upgrade to shipping version 1-27

Cisco Unity Directory Walker utility

checking the consistency of Cisco Unity database for 4.x upgrade to shipping version 1-12

downloading latest version for 4.x upgrade to shipping version 1-10

Cisco Unity Disaster Recovery Backup tool, backing up Cisco Unity data for 4.x upgrade to shipping version 1-12

Cisco Unity Disaster Recovery tools

backing up Cisco Unity data for 4.x upgrade to shipping version 1-12

downloading latest version for 4.x upgrade to shipping version 1-10

Cisco Unity server

changing Notes password on (with failover configured) 8-7

changing Notes password on (without failover) 8-6

moving primary and secondary to another domain at same time 6-6

moving to another domain (without failover) 6-1

renaming (without failover) 6-1

replacing (without failover) 10-1

uninstalling Cisco Unity 12-1

Cisco Unity software

downloading for 4.x upgrade to shipping version 1-10

upgrading 4.x to shipping version with failover configured, task list 1-5

upgrading 4.x upgrade to shipping version without failover, task list 1-2

upgrading and configuring for 4.x upgrade to shipping version 1-16

Cisco Unity System Preparation Assistant, running for 4.x upgrade to shipping version 1-15

Cisco Unity user licenses, adding 2-21

codecs

changing format of existing greetings and recorded names 5-6

changing format of system prompts 5-7

changing message recording and storage 5-2

changing message retrieval 5-4

confirming or changing phone system 5-2

list of supported 5-3

task list for changing 5-2

testing configuration changes 5-9

configuring

Cisco Unity message store for 4.x upgrade to shipping version 1-17

services for 4.x upgrade to shipping version 1-17

conventions, documentation ii-ix

converting

primary server to permanent regular Cisco Unity server without failover 10-35

secondary server to 60-day Cisco Unity server without primary server 10-29

secondary server to permanent regular Cisco Unity server without failover 10-30

D

data, backing up Cisco Unity for 4.x upgrade to shipping version 1-12

database, checking consistency of Cisco Unity for 4.x upgrade to shipping version 1-12

DbWalker. See Cisco Unity Directory Walker utility

Digital Networking, adding 2-44

directory changes

changing Domino server specified in subscriber address book settings for Cisco Unity 4.0(5) and later 4-1

DiRT. See Cisco Unity Disaster Recovery tools

disabling

Cisco Security Agent service 1-14

virus-scanning services 1-14

documentation

audience and use ii-ix

conventions ii-ix

domain

moving Cisco Unity server to another (without failover) 6-1

moving primary and secondary failover servers to another at same time 6-6

Domino servers

changing server specified in subscriber address book settings for Cisco Unity 4.0(5) and later 4-1

changing server to which Cisco Unity sends voice messages 4-3

downgrading from SQL Server 2000 to MSDE 2000 11-3

downloading software for 4.x upgrade to shipping version 1-10

E

EAdmin account, changing Active Directory password for 8-6

Example Administrator, securing against toll fraud for 4.x upgrade to shipping version 1-29

Example Subscriber, securing against toll fraud for 4.x upgrade to shipping version 1-29

exiting Cisco Unity software A-1

F

failover

adding 2-50

uninstalling 10-28

G

greetings and recorded names, changing codec format of 5-6

I

installing

latest service packs and updates for 4.x upgrade to shipping version 1-25

Microsoft Certificate Services component for 4.x upgrade to shipping version 1-14

optional software 3-1

RSA SecurID 3-1

integration, enabling features for Cisco CallManager Express 1-24

Internet Subscribers, adding 2-44

IP address

changing on Cisco Unity voice-recognition server 7-13

IP address, changing on Cisco Unity server 7-1

IP integration, adding 2-44

L

languages, adding 2-24

M

message recording and storage codec, changing 5-2

message retrieval codec, changing 5-4

messages, backing up with Cisco Unity data for 4.x upgrade to shipping version 1-12

message store, configuring Cisco Unity for, for 4.x upgrade to shipping version 1-17

MSDE 2000, downgrading to, from SQL Server 2000 11-3

N

networking options, adding 2-44

Notes

changing password on Cisco Unity server (with failover configured) 8-7

changing password on Cisco Unity server (without failover) 8-6

O

optional software, installing 3-1

P

passwords

changing Active Directory for Unity_ and EAdmin accounts 8-6

changing Notes on Cisco Unity server (with failover configured) 8-7

changing Notes on Cisco Unity server (without failover) 8-6

changing on Cisco Unity service accounts (with failover configured) 8-3

changing on Cisco Unity service accounts (without failover) 8-1

phone system

changing codec 5-2

designating Cisco Call Manager Express 1-24

ports. See voice messaging ports

primary server

converting to permanent regular Cisco Unity server without failover 10-35

renaming at same time as secondary server 6-6

replacing 10-6

replacing at same time as secondary server 10-20

R

re-enabling

Cisco Security Agent service 1-25

virus-scanning services 1-25

removing

Cisco Unity from the server 12-1

voice cards 2-2

renaming

Cisco Unity server (without failover) 6-1

primary and secondary servers at same time 6-6

replacing

Cisco Unity server (without failover) 10-1

primary and secondary servers at same time 10-20

primary server only 10-6

secondary server only 10-14

restarting

Cisco Unity server A-3

RSA SecurID, installing 3-1

S

secondary server

converting to 60-day Cisco Unity server without primary server 10-29

converting to permanent regular Cisco Unity server without failover 10-30

renaming at same time as primary server 6-6

replacing 10-14

replacing at same time as primary server 10-20

securing Example Administrator and Example Subscriber against toll fraud for 4.x upgrade to shipping version 1-29

servers

restarting A-3

shutting down A-3

service accounts

changing passwords on Cisco Unity (with failover configured) 8-3

changing passwords on Cisco Unity (without failover) 8-1

service packs

installing for 4.x upgrade to shipping version by using Cisco Unity System Preparation Assistant 1-15

installing latest for 4.x upgrade to shipping version 1-25

services

Cisco Unity 4.x when Domino is message store B-1

configuring for 4.x upgrade to shipping version 1-17

setting up

Cisco PCA to use SSL for 4.x upgrade to shipping version 1-19

Cisco Unity Administrator and Status Monitor to use SSL for 4.x upgrade to shipping version 1-27

shutting down

Cisco Unity server A-3

SIP integration, adding 2-44

software

downloading for 4.x upgrade to shipping version 1-10

exiting Cisco Unity A-1

optional, installing 3-1

starting Cisco Unity A-3

upgrading and configuring Cisco Unity for 4.x upgrade to shipping version 1-16

upgrading Cisco Unity 4.x upgrade to shipping version with failover configured, task list 1-5

upgrading Cisco Unity 4.x upgrade to shipping version without failover, task list 1-2

SQL Server 2000, upgrading to, from MSDE 2000 11-1

SSL

determining whether to set up Cisco Unity to use for 4.x upgrade to shipping version 1-13

setting up Cisco PCA to use for 4.x upgrade to shipping version 1-19

setting up Cisco Unity Administrator and Status Monitor to use, for 4.x upgrade to shipping version 1-27

starting

Cisco Unity software A-3

Status Monitor, setting up to use SSL for 4.x upgrade to shipping version 1-27

system prompts, changing codec format of 5-7

T

task lists

adding, exchanging, or removing voice cards 2-2

adding, exchanging, or removing voice cards (with failover configured) 2-3

adding AMIS Networking 2-39

adding an IP integration (Cisco CallManager or SIP) 2-45

adding an IP integration (Cisco CallManager or SIP) (with failover configured) 2-45

adding an IP integration (Cisco CallManager or SIP) (without failover) 2-45

adding Cisco Unity user licenses (with failover configured) 2-21

adding Cisco Unity user licenses (without failover) 2-21

adding failover 2-50

adding features to the Cisco Unity 4.x system 2-1

adding languages (with failover configured) 2-25

adding languages (without failover) 2-24

adding text to speech (with failover configured) 2-31

adding text to speech (without failover) 2-30

adding voice messaging ports (with failover configured) 2-11

adding voice messaging ports (without failover) 2-10

adding VPIM Networking 2-42

changing Cisco Unity codecs 5-2

uninstalling Cisco Unity 12-1

upgrading Cisco Unity 4.x software to the shipping version with failover configured 1-5

upgrading Cisco Unity 4.x software to the shipping version without failover 1-2

testing codec configuration changes 5-9

text to speech, adding 2-30

U

uninstalling

Cisco Unity 12-1

failover 10-28

Unity_account, changing Active Directory password for 8-6

updates

installing for 4.x upgrade to shipping version by using Cisco Unity System Preparation Assistant 1-15

installing latest for 4.x upgrade to shipping version 1-25

upgrading

Cisco Unity 4.x software to shipping version with failover configured, task list 1-5

Cisco Unity 4.x software to the shipping version without failover, task list 1-2

Cisco Unity software from 4.x to shipping version 1-17

from MSDE 2000 to SQL 2000 11-1

user licenses, adding Cisco Unity 2-21

V

virus scanning

disabling services 1-14

re-enabling services 1-25

voice cards, adding, exchanging, or removing 2-2

voice messages, changing Domino server to which Cisco Unity sends 4-3

voice messaging ports, adding 2-10

voice recognition, adding 2-36

VPIM Networking, adding 2-41