Table A-1 Cisco Unity Services
Service
|
Function
|
AvCsGateway
|
The Gateway service provides a secure interface to the Manager (AvCsMgr) service. It allows external processes to query the state of the Manager, start or stop the Manager, or request internal interfaces to the Manager components (if allowed).
|
AvCsMgr
|
The Manager service is the primary Cisco Unity service and the core voice messaging system. It runs the CommServer platform components, provides status on the components, and exposes component interfaces to other internal and external components.
|
AvCsNodeMgr
|
The Node Manager service provides the core services for failover. It runs on both the primary and secondary servers, and is responsible for monitoring the status of the servers. It is also responsible for file replication between the servers.
|
AvDirChangeWriter
|
The Directory Change Writer service gets messages from the change queue (posted by the AvDSDomino service) and writes them to the Cisco Unity SQL database.
|
AvDSDomino
|
The Domino Datastore service monitors the Cisco Unity SQL database for changes in Cisco Unity objects (users, locations, distribution lists, contacts) and sends notification of the changes to the Change Writer service. This keeps Cisco Unity synchronized with directory changes made in the Cisco Unity Administrator.
|
AvLic
|
The Licensing service provides secure licensing information to Cisco Unity and authenticated clients. In addition, it monitors the Cisco Unity SQL database and provides dynamic utilization information of per-seat licensing features.
|
AvMMProxySvr
|
The Media Master Proxy server provides client authentication and anonymous access to media and resource interfaces. Available to anyone, this service provides application-level authentication of clients running on any platform. After authenticating, it then exposes interfaces for streaming WAV files over the phone or to a client platform.
|
AvMsgStoreMonitorSvr
|
The Message Store Monitor service watches subscriber mailboxes on the Cisco Unity server for new or deleted messages. This service then adds an MWI request to the Notifier Queue to turn the subscriber message waiting indicator (MWI) on or off. When message notification is enabled, this service adds events for message notifications through pager or message delivery.
|
AvNotifierMgr
|
The Notifier Manager provides notification for MWIs and event notifications through the Notifier and NotifyQ components.
|
AvRepDirSvrSvc
|
The Reports service accepts report requests from the Cisco Unity Administrator, extracts data from log files, and obtains dynamic information from Cisco Unity components such as the DOH and Miu. The Reports service also handles report queuing and canceling.
|
AvSqlChangeWriter
|
The SQL Change Writer service monitors the Cisco Unity SQL database and requests the applicable directory service to update the directory as needed.
|
| |
The Telephone Record and Playback (TRAP) Connection Server service enables the connection between the subscriber phone and the Cisco Unity server when the subscriber records or plays messages with the Media Master in the Cisco Unity Administrator or the Cisco Unity Assistant.
|
AvTtsSvr
|
The Text to Speech service provides a text-to-audio rendering service that is used by the Call Control/Media (Miu) component to play e-mail messages over the phone.
|
AvUMRSyncSvr
|
The AvUMRSyncSvr service is one of the components of the Unity Message Repository (UMR), which is a feature that helps insulate Cisco Unity from volatility in the external network. Voice messages left by unidentified callers are temporarily stored in the UnityMTA directory on the Cisco Unity server. The AvUMRSyncSvr service picks up the messages and hands them off to the message store backend for delivery.
|
Cisco Unified Performance Information and Diagnostics
|
The CUPID service gathers performance and diagnostic information about the Cisco Unity server.
|
CiscoUnityTdsProxy
|
The CiscoUnityTdsProxy service provides Cisco Unity database access to Cisco Unity processes that are running in a security context that does not have database rights. The service allows connections to be made via ADO, ODBC, JDBC and other standard APIs that use the Microsoft TDS (Tabular Data Stream) protocol.
|
CsBMsgConnector
|
The service monitors the USbms mailbox and processes/activates system broadcast messages that are received.
|
CsBridgeConnector
|
The Connector service monitors the UOmni mailbox and synchronizes directory information in both directions between Cisco Unity and an Octel Node (the Bridge).
|
CsDomInteropGty
|
The service sends messages to and receives messages from the external message server with which Cisco Unity is networked.
|
CsEmsSvc
|
The Event Monitoring Service polls the Event log and sends e-mail and/or voice mail notifications according to the settings for the events and recipients in the Event Monitoring Service window.
|
| |
The DOH Media Master Server service streams WAV files when the subscriber records or plays messages with he Media Master in the Cisco Unity Administrator or the Cisco Unity Assistant.
|
License Logging Service
|
The service monitors the Cisco Unity licenses.
|
TomCat
|
The Tomcat service is responsible for generating the web pages for the Cisco Personal Communications Assistant (PCA).
|
Services that log on as the account for Cisco Unity directory and message store services are listed as logging on as UnitySvc. The actual name of the account may be different.
