Table Of Contents
Setting Up Exchange
Determining the Partner Exchange Server
Installing Exchange Software on the Cisco Unity Server
Installing Exchange 2003 Administration Software on the Cisco Unity Server(s)
Installing Exchange 2003 on the Secondary Cisco Unity Server
Extending the Active Directory Schema for Cisco Unity
Creating Organizational Units and a Mailbox Store
Setting Up Exchange
In this chapter, you do the following tasks in the order listed:
Note 
Do Task 1. only on the first server that you install in the failover pair.
1. Determine the Exchange server that Cisco Unity will connect with, known as the partner Exchange server. See the "Determining the Partner Exchange Server" section.
2. Install Exchange administration software or Exchange on the Cisco Unity server, as applicable. See the "Installing Exchange Software on the Cisco Unity Server" section.
Note Do Task 3. only on the first server that you install in the failover pair.
3. Extend the Active Directory schema for Cisco Unity. See the "Extending the Active Directory Schema for Cisco Unity" section.
Note Do Task 4. only on the first server that you install in the failover pair.
4. Create Active Directory organizational units for users and distribution lists, and a mailbox store, if applicable. See the "Creating Organizational Units and a Mailbox Store" section.
When you are finished with this chapter, return to Chapter 1, "Overview of Mandatory Tasks for Installing Cisco Unity" to continue installing the Cisco Unity system.
Note The tasks in the list reference detailed instructions in the Cisco Unity installation guide and in other Cisco Unity documentation. Follow the documentation for a successful installation.
Determining the Partner Exchange Server
During configuration of the Cisco Unity software, you will be prompted to select an Exchange server for Cisco Unity to connect with. The server is known as the partner Exchange server, or the partner server. You determine now which server you will use as the partner server, based on the following information:
•When Exchange is installed on the secondary Cisco Unity server, the secondary server is the partner Exchange server.
•When all Cisco Unity subscriber mailboxes will be homed on the same Exchange server, use that server as the partner server.
•When Cisco Unity subscriber mailboxes will be homed on more than one Exchange server, consider the following general guidelines for deciding which server to use as the partner server:
–All voice messages from outside callers pass through the partner server on their way to user mailboxes. Use an Exchange server based on its ability to handle the additional traffic.
–When Exchange 2003 or Exchange 2000 is configured for active/active or active/passive clustering, use either an Exchange server outside the cluster or the Exchange virtual server in the cluster.
Caution When Windows Server 2003 is installed on the Cisco Unity server, you must use an Exchange 2003 server as the partner server.
You specify the partner server later in the installation process.
Installing Exchange Software on the Cisco Unity Server
The Exchange software you install on the Cisco Unity server depends on whether you are installing the full version of Exchange on the secondary Cisco Unity server:
Installing Exchange 2003 Administration Software on the Cisco Unity Server(s)
When Exchange 2003 is installed on:
•A separate partner Exchange server, you install Exchange 2003 administration software on both Cisco Unity servers.
•The secondary Cisco Unity server, you install Exchange 2003 administration software on the primary Cisco Unity server.
Exchange 2003 administration software includes the Microsoft messaging API (MAPI). MAPI is the application programming interface that Cisco Unity uses to communicate with Exchange for addressing, sending, and retrieving messages.
Caution Do not install Exchange Messaging and Collaboration Services on the Cisco Unity server.
Later in the installation process, you specify the partner Exchange server.
Do the following three procedures in the order listed.
To Install Exchange 2003 Administration Software on the Cisco Unity Server
Step 1 On the Cisco Unity server, insert the Cisco Unity Message Store 2003 disc or the Exchange Server 2003 disc in the DVD drive.
If the disc does not run automatically, browse to the root directory, and double-click Setup.exe.
Step 2 Click Exchange Deployment Tools.
Step 3 Click Install Exchange System Management Tools Only.
Step 4 On the Install Exchange System Management Tools Only page, scroll down to Step 4 and click Run Setup Now.
Note In early editions of Exchange 2003, Step 3 on the Install Exchange System Management Tools Only page incorrectly listed Windows Server 2003 Administration Tools Pack as required when the operating system is Windows 2000 Server. In later editions of Exchange 2003, this requirement was removed from Help, as explained in Microsoft Knowledge Base article 826966.
Step 5 In the Welcome to Microsoft Exchange Installation wizard, click Next.
Step 6 In the License Agreement dialog box, click I Agree, and click Next.
Step 7 In the Component Selection dialog box, in the Action column, set the actions for the following three components:
Microsoft Exchange 2003
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Change the action to Custom.
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Microsoft Exchange Messaging and Collaboration Services
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Change the action to None.
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Microsoft Exchange System Management Tools
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Leave the action as Install.
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Step 8 Click Next.
Step 9 Follow the on-screen prompts to complete the installation.
Step 10 Restart the server.
Do the following procedure to install the Exchange Server 2003 service pack that you downloaded when you did the "Downloading Software for the Installation" section on page 2-2.
To Install the Latest Exchange Server 2003 Service Pack
Step 1 If an Exchange Server 2003 service pack was qualified for use after the current version of Cisco Unity was released, install it by following the instructions that you printed or downloaded when you downloaded the service pack. Then skip to Step 5.
If you are installing the Exchange Server 2003 service pack from the applicable Cisco Unity Service Packs CD, skip to Step 2.
Step 2 On the applicable Cisco Unity service packs CD, browse to the directory Exchange_2003_SP<n>\Setup\I386, and double-click Update.exe.
Step 3 Follow the on-screen prompts to complete the installation.
Step 4 Restart the server.
Step 5 If you have not already done so, repeat this procedure on the partner Exchange server and on every Exchange 2003 server on which Cisco Unity subscriber mailboxes are homed.
To Install the Latest Microsoft Updates for Exchange
Step 1 Insert in the DVD drive the disc that you burned with the latest version of the Cisco Unity Server Updates Wizard.
Step 2 Run ServerUpdatesWizard.exe.
Step 3 Follow the on-screen prompts to complete the installation of Exchange updates.
Step 4 Restart the Cisco Unity server.
Installing Exchange 2003 on the Secondary Cisco Unity Server
This section contains six procedures. Do the procedures in the order listed, as applicable. Later in the installation, you specify the partner Exchange server that Cisco Unity connects with.
To Verify that the Required Services Are Installed and Enabled
Step 1 On the secondary Cisco Unity server, log on to Windows using the applicable account.
•If the secondary Cisco Unity server is the first Exchange server in the forest, log on using an account that is a member of the Schema Admins group.
•If the secondary Cisco Unity server is not the first Exchange server in the forest, log on using an account that is a member of the Domain Admins group.
Step 2 Insert the Cisco Unity Message Store 2003 disc in the DVD drive, and browse to the root directory.
Step 3 Run Setup.exe.
Step 4 On the Welcome to Exchange Server 2003 Setup page, click Exchange Deployment Tools.
Step 5 On the Welcome to the Exchange Server Deployment Tools page, click Deploy the First Exchange 2003 Server.
Step 6 On the Deploy the First Exchange 2003 Server page, click New Exchange 2003 Installation.
Step 7 On the New Exchange 2003 Installation page, click Enabling Windows Services.
Step 8 Do the procedure "To Enable Services in Windows Server 2003."
Step 9 If you were prompted to insert a Windows disc during the procedure in Step 8, remove the Windows disc from the DVD drive and insert the Cisco Unity Message Store 2003 disc.
Step 10 On the Enabling Windows Services page, click Back to return to the New Exchange 2003 Installation page.
Do the following procedure, "To Run Exchange 2003 ForestPrep on the Secondary Cisco Unity Server," only if the secondary Cisco Unity server is the first Exchange 2003 server in the forest.
To Run Exchange 2003 ForestPrep on the Secondary Cisco Unity Server
Step 1 Confirm that all domain controllers are on line. (The Forestprep schema updates replicate only when all domain controllers are on line.)
Step 2 On the New Exchange 2003 Installation page, click Run ForestPrep Now.
If a message box appears that mentions a compatibility issue with the current version of Windows and you have installed Windows according to the Cisco Unity documentation, check the Don't Display This Message Again check box, and click Continue.
Step 3 On the Welcome to the Microsoft Exchange Installation Wizard page, click Next.
Step 4 On the License Agreement page, click I Agree, and click Next.
Step 5 On the Component Selection page, click Next.
Step 6 Follow the on-screen prompts to complete ForestPrep.
Do the following procedure, "To Run Exchange 2003 DomainPrep on the Secondary Cisco Unity Server," only if the Cisco Unity server is the first Exchange 2003 server in the domain.
To Run Exchange 2003 DomainPrep on the Secondary Cisco Unity Server
Step 1 On the New Exchange 2003 Installation page, click Run DomainPrep Now.
Step 2 On the Welcome to the Microsoft Exchange Installation Wizard page, click Next.
Step 3 On the License Agreement page, click I Agree, and click Next.
Step 4 On the Component Selection page, click Next.
Step 5 Follow the on-screen prompts to complete DomainPrep.
The changes to the Active Directory schema—resulting from running Forestprep—may take 15 minutes or more to replicate throughout the forest. The changes must finish replicating before you can install Exchange.
To Install Exchange Server 2003 on the Secondary Cisco Unity Server
Step 1 On the New Exchange 2003 Installation page, click Run Setup Now.
Step 2 On the Welcome to the Microsoft Exchange Installation Wizard page, click Next.
Step 3 On the License Agreement page, click I Agree, and click Next.
Step 4 On the Component Selection page:
a. Choose to install Microsoft Exchange Messaging and Collaboration Services, and Microsoft Exchange System Management Tools.
b. Change the drive and path where the Exchange 2003 application files will be installed, if applicable. Specify the drive location you made note of in the "Determining the Locations for Files on the Cisco Unity Server" section on page 2-4.
Step 5 On the Installation Type page, click Next to accept the default value, Create a New Exchange Organization.
Caution Do not choose the option to join or upgrade an existing Exchange 5.5 organization. Exchange 5.5 is not supported.
Step 6 Follow the on-screen prompts to complete the installation.
Do the following procedure to install the Exchange Server 2003 service pack that you downloaded when you did the "Downloading Software for the Installation" section on page 2-2.
To Install the Latest Exchange Server 2003 Service Pack
Step 1 If an Exchange Server 2003 service pack was qualified for use after the current version of Cisco Unity was released, install it by following the instructions that you printed or downloaded when you downloaded the service pack. Then skip to Step 5.
If you are installing the Exchange Server 2003 service pack from the applicable Cisco Unity Service Packs CD, skip to Step 2.
Step 2 On the applicable Cisco Unity service packs CD, browse to the directory Exchange_2003_SP<n>\Setup\I386, and double-click Update.exe.
Step 3 Follow the on-screen prompts to complete the installation.
Step 4 Restart the server.
Step 5 If you have not already done so, repeat this procedure on the partner Exchange server and on every Exchange 2003 server on which Cisco Unity subscriber mailboxes are homed.
To Install the Latest Microsoft Updates for Exchange
Step 1 Insert in the DVD drive the disc that you burned with the latest version of the Cisco Unity Server Updates Wizard.
Step 2 Run ServerUpdatesWizard.exe.
Step 3 Follow the on-screen prompts to complete the installation of Exchange updates.
Step 4 Restart the Cisco Unity server.
Extending the Active Directory Schema for Cisco Unity
Several changes need to be made to the Active Directory schema for Cisco Unity to work properly.To see the changes that the schema update program makes, browse to the directory Schema\LdifScripts on Cisco Unity DVD 1, and view the file Avdirmonex2k.ldf.
Changes to the Active Directory schema may take 15 minutes or more to replicate throughout the forest. The changes must finish replicating before you can install Cisco Unity.
To Extend the Active Directory Schema for Cisco Unity
Step 1 Confirm that all domain controllers are on line. (The Active Directory schema extensions replicate only when all domain controllers are on line.)
Step 2 On the computer that has the schema master role (typically the first DC/GC in the forest), log on to Windows as a user who is a member of the Schema Admins group.
Step 3 On Cisco Unity DVD 1, browse to the directory ADSchemaSetup, and double-click ADSchemaSetup.exe.
Step 4 In the Active Directory Schema Setup dialog box, check the Exchange Directory Monitor check box.
Step 5 If you plan to use VPIM Networking or Cisco Unity Bridge Networking, check the applicable check boxes.
Step 6 Click OK.
Step 7 When the schema extension has finished, Ldif.log and Ldif.err files are saved to the desktop. View the contents of the files to confirm that the extension completed successfully.
Creating Organizational Units and a Mailbox Store
Users and distribution lists are created in locations that you specify. If you want users and distribution lists to be created in custom organizational units (OUs), create the OUs now. Both OUs need to be in the same domain, but they do not need to be in the same domain as the Cisco Unity server. For information on creating OUs, refer to Active Directory Users and Computers Help.
You also have the option to create a custom mailbox store as the default for subscribers that are added through the Cisco Unity Administrator or that are imported from a CSV file. For information on creating a custom mailbox store, refer to Exchange System Manager Help. (Later in the installation process, you configure Cisco Unity to use the mailbox store.)
You must use the same custom OUs and mailbox stores for the primary and secondary Cisco Unity servers.
