Design Guide for Cisco Unity Release 5.x - Preface [Cisco Unity]

Table Of Contents

Preface

Audience

Document Conventions

Additional Cisco Unity Documentation, System Requirements, and Supported Hardware and Software

Support Policy for Optional Third-Party Software

Obtaining Documentation, Obtaining Support, and Security Guidelines

Cisco Product Security Overview

Preface

See the following sections:

•Audience

•Document Conventions

•Additional Cisco Unity Documentation, System Requirements, and Supported Hardware and Software

•Support Policy for Optional Third-Party Software

•Obtaining Documentation, Obtaining Support, and Security Guidelines

Audience

The Design Guide for Cisco Unity Release 5.x is intended for anyone responsible for the design or configuration of a Cisco Unity system.

Document Conventions

The Design Guide for Cisco Unity Release 5.x uses the following conventions:

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the document.

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Additional Cisco Unity Documentation, System Requirements, and Supported Hardware and Software

For descriptions and the URLs of Cisco Unity documentation on Cisco.com, see the Documentation Guide for Cisco Unity. The document is shipped with Cisco Unity and is available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_documentation_roadmaps_list.html.

In particular, note:

•For system requirements, and lists of supported hardware and software, the System Requirements for Cisco Unity Release 5.0 at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html.

•For a list of servers that meet Cisco Unity specifications, the Cisco Unity Supported Platforms List, at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_data_sheets_list.html.

•For client workstations, a list of the software that is compatible with the version of Cisco Unity that you are installing, and a list of messaging clients that are compatible with the version of Cisco Unity that you are installing, the Compatibility Matrix: Cisco Unity and the Software on Subscriber Workstations at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_device_support_tables_list.html.

Support Policy for Optional Third-Party Software

The Cisco support policy states that customers can deploy third-party software for backup, monitoring, and security on the Cisco Unity server. However, Cisco expects that customers (or their systems integration partners) will have tested the interoperability of such products with Cisco Unity before the products are deployed. Such testing is essential in mitigating the risk that problems between Cisco Unity and the third-party products loaded on the Cisco Unity server will be discovered within the production environment.

If a customer calls the Cisco Technical Assistance Center (TAC) with a problem, a Cisco TAC engineer may require that optional third-party software be turned off or even removed from the Cisco Unity server during the course of troubleshooting. If it is determined that the interoperability between the third-party software and Cisco Unity was the root cause of the problem, the Cisco TAC engineer will require that the third-party software be disabled or removed from the Cisco Unity server until the interoperability issue is addressed so that the customer can continue to have a functional Cisco Unity system.

Before installing any qualified optional Microsoft service pack on the Cisco Unity server, confirm that the manufacturer of any optional third-party software or hardware that you plan to install on the Cisco Unity server—or that is already installed—also supports the service pack for use with its product.

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products can be found at http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance, contact us by sending e-mail to export@cisco.com.

	Design Guide for Cisco Unity Release 5.x
	Preface
Design Guide for Cisco Unity Release 5.x Index Preface Design Guide Overview Cisco Unity Concepts Network Infrastructure Requirements Designing a Cisco Unity System with Exchange as the Message Store Designing a Cisco Unity System with Domino as the Message Store Integrating Cisco Unity with the Phone System Cisco Unity Failover and Standby Redundancy Voice-Recognition Access to Cisco Unity Migrating to Cisco Unity from Another Voice-Messaging System Design Differences Among Versions of Cisco Unity	Download this chapter Preface Download the complete book PDF Version of the Entire Guide (PDF - 970 KB) Table Of Contents Preface Audience Document Conventions Additional Cisco Unity Documentation, System Requirements, and Supported Hardware and Software Support Policy for Optional Third-Party Software Obtaining Documentation, Obtaining Support, and Security Guidelines Cisco Product Security Overview Preface See the following sections: •Audience •Document Conventions •Additional Cisco Unity Documentation, System Requirements, and Supported Hardware and Software •Support Policy for Optional Third-Party Software •Obtaining Documentation, Obtaining Support, and Security Guidelines Audience The Design Guide for Cisco Unity Release 5.x is intended for anyone responsible for the design or configuration of a Cisco Unity system. Document Conventions The Design Guide for Cisco Unity Release 5.x uses the following conventions: Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the document. Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. Additional Cisco Unity Documentation, System Requirements, and Supported Hardware and Software For descriptions and the URLs of Cisco Unity documentation on Cisco.com, see the Documentation Guide for Cisco Unity. The document is shipped with Cisco Unity and is available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_documentation_roadmaps_list.html. In particular, note: •For system requirements, and lists of supported hardware and software, the System Requirements for Cisco Unity Release 5.0 at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html. •For a list of servers that meet Cisco Unity specifications, the Cisco Unity Supported Platforms List, at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_data_sheets_list.html. •For client workstations, a list of the software that is compatible with the version of Cisco Unity that you are installing, and a list of messaging clients that are compatible with the version of Cisco Unity that you are installing, the Compatibility Matrix: Cisco Unity and the Software on Subscriber Workstations at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_device_support_tables_list.html. Support Policy for Optional Third-Party Software The Cisco support policy states that customers can deploy third-party software for backup, monitoring, and security on the Cisco Unity server. However, Cisco expects that customers (or their systems integration partners) will have tested the interoperability of such products with Cisco Unity before the products are deployed. Such testing is essential in mitigating the risk that problems between Cisco Unity and the third-party products loaded on the Cisco Unity server will be discovered within the production environment. If a customer calls the Cisco Technical Assistance Center (TAC) with a problem, a Cisco TAC engineer may require that optional third-party software be turned off or even removed from the Cisco Unity server during the course of troubleshooting. If it is determined that the interoperability between the third-party software and Cisco Unity was the root cause of the problem, the Cisco TAC engineer will require that the third-party software be disabled or removed from the Cisco Unity server until the interoperability issue is addressed so that the customer can continue to have a functional Cisco Unity system. Before installing any qualified optional Microsoft service pack on the Cisco Unity server, confirm that the manufacturer of any optional third-party software or hardware that you plan to install on the Cisco Unity server—or that is already installed—also supports the service pack for use with its product. Obtaining Documentation, Obtaining Support, and Security Guidelines For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Cisco Product Security Overview This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately. A summary of U.S. laws governing Cisco cryptographic products can be found at http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance, contact us by sending e-mail to export@cisco.com.
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