Table Of Contents

A - C - D - E - F - H - I - M - N - P - S - U - V -

Index

A

alternate extensions 6-32

alternate MWIs 6-33

audio codecs

affect on file size 3-5

overview 3-5

C

centralized voice messaging 6-34

Cisco Unified Communications Manager

authentication and encryption 6-12

integrating Cisco Unity with multiple clusters 6-12

integration with Cisco Unity 6-10

packetization 6-17

Cisco Unified Communications Manager Express

integrating with Cisco Unity 6-17

multiple routers integrating with a single Cisco Unity server 6-19

Cisco Unity servers

maximum number of users 3-4

number of voice ports 3-4

number required 2-4

sizing and scaling 3-3

storage capacity for voice messages 3-4

D

data storage

configuration settings 2-10

messages from outside callers 2-10

subscriber information 2-7

synchronization 2-9

voice messages 2-6

domain controller, access and availability 3-2

Domino

Active Directory accounts and permissions 5-6

address book 5-8

address book server 5-4

address book terminology 5-2

authentication 5-6

changes that csAdmin makes to Domino Address Book 5-3

changes that csClient makes to the Mail File 5-4

client access licenses 5-8

clusters 5-7

criteria for supported configurations 5-10

deployment

administrative access and control 5-12

establishing support policies 5-12

network services 5-12

operational tasks 5-13

options 5-11

Unified Messaging configuration tasks 5-12

DUC for Cisco 5-2

feature parity with Cisco Unity for Exchange 5-14

mail drop server 5-4

maximum number of subscribers allowed 5-2

message routing 5-8

message store server 5-4

overview 5-1

permissions 5-7

server placement 5-5

Unified Messaging configurations 5-9

Voice Messaging configuration 5-10

E

Exchange

Active Directory considerations 4-5

considerations 4-7

considerations with Exchange 2007 4-8

deployment models 4-1

mixed Unified Messaging and Voice Messaging 4-2

Multi-site WAN with distributed messaging 4-3

network infrastructure 4-4

Unified Messaging with customer-provided infrastructure 4-2

Voice Messaging with Cisco-provided infrastructure 4-2

Voice Messaging with customer-provided infrastructure 4-3

F

failover

compared to standby redundancy 7-1

configuring when servers are separated by a firewall 7-2

deploying between two data centers 7-2

Voice Messaging configuration 7-2

firewalls 3-3

H

hardware components 2-3

I

interoperability 3-6

M

message store servers, availability 3-2

migrating to Cisco Unity, potential issues 9-1

multiple phone system integrations 6-30

N

name resolution 3-1

network connections 2-5

network resources, availability 3-1

P

phone integration

alternate extensions 6-32

alternate MWIs 6-33

call control 6-8

call information exchanged 6-7

centralized voice messaging 6-34

Cisco Survivable Remote Site Telephony (Cisco SRST) 6-19

Cisco Unified Communications Manager (by using SCCP or SIP) 6-10

Cisco Unified Communications Manager Express 6-17

general issues 6-9

integrating with multiple phone systems 6-30

lines and cables required 6-3

overview 6-1

PIMG/TIMG 6-24

sample path for a phone call 6-8

settings in phone system and in Cisco Unity 6-7

SIP 6-22

PIMG/TIMG

failback procedure 6-29

increasing port capacity 6-28

integration description 6-24

multiple integration support 6-29

setup and configuration 6-27

support for Cisco Unity failover 6-28

S

SIP integration 6-22

speech access to Cisco Unity 8-1

standby redundancy

compared to failover 7-1

diagram 7-5

requirements 7-2

with Exchange 2003 7-3

U

Unified Messaging description 2-2

V

Voice Messaging description 2-2

voice recognition 8-1