Table Of Contents

Managing Distribution Lists

Public Distribution Lists Overview

Predefined Public Distribution Lists

Importing and Modifying Public Distribution Lists

Specifying Subscriber Private List Settings

Specifying Subscriber Public Distribution List Settings

Managing Distribution Lists

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See the following sections in this chapter:

•Public Distribution Lists Overview

•Importing and Modifying Public Distribution Lists

•Specifying Subscriber Private List Settings

•Specifying Subscriber Public Distribution List Settings

Public Distribution Lists Overview

Revised October 9, 2007

Public distribution lists are used to send voice messages to multiple subscribers. The subscribers assigned to a public distribution list typically are subscribers who need the same information on a regular basis, such as employees in a department or members of a team. The class of service that is associated with each subscriber account dictates whether subscribers can send messages to public distribution lists in Cisco Unity.

You create and manage lists of Domino users with the Domino Administrator. You import lists into Cisco Unity so that subscribers can use them when addressing voice messages by using the phone interface.

Predefined Public Distribution Lists

Cisco Unity includes the following predefined public distribution lists, which you can modify but not delete:

All Subscribers

By default, the All Subscribers list is included in the {Default Subscriber} template. When subscriber accounts are created, they are automatically added to this list.

Unaddressed Messages

Subscribers who are assigned to the Unaddressed Messages list receive messages left in the Operator call handler when the operator is not available. Additionally, when the Cisco Unity Messaging System receives a nondelivery receipt (NDR) for a voice message, it is forwarded to the Unaddressed Messages list. When Cisco Unity is installed, the Example Administrator account is set as the only member of the Unaddressed Messages and System Event Messages distribution lists. Do not delete the Example Administrator account unless you have assigned the applicable subscriber(s) or another distribution list to review the messages sent to these two distribution lists. In addition, note that if you later delete the assigned subscribers or distribution lists, Cisco Unity does not prompt you to assign a replacement.

In each subscriber template, you can specify the public distribution lists to which each new subscriber based on that template will be added. To add individual subscribers to a public distribution list, or to remove members from a list, use the Domino Administrator. When you delete a subscriber account, Cisco Unity automatically removes the subscriber from the predefined public distribution lists, but not from any other public distribution lists of which the subscriber is a member.

Importing and Modifying Public Distribution Lists

Revised October 9, 2007

In the Cisco Unity Administrator, you can modify some properties of the predefined lists, and you can import additional public distribution lists from Domino. Both Cisco Unity subscribers and non-subscribers are included as members of an imported distribution list.

Messages that are addressed to an imported list are sent to all members of the list, including those who are not Cisco Unity subscribers.

Use the following procedures to import or modify a public distribution list.

To Import a Public Distribution List

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Step 1 In the Cisco Unity Administrator, go to any Subscribers > Public Distribution Lists page.

Step 2 Click the Add icon.

Step 3 In the Add a Public Distribution List dialog box, enter information as applicable in the Name field.

Step 4 Select Import, and then click Select. In the Find and Select Public Distribution List to Import dialog box, click the applicable address book from the list, and click Find. Double-click the applicable Person document.

Step 5 Click the Add button.

Step 6 Enter settings for your new distribution list, and then click the Save icon.

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To Modify a Public Distribution List

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Step 1 In the Cisco Unity Administrator, go to any Subscribers > Public Distribution Lists page.

Step 2 Click the Find icon.

Step 3 On the Find and View Distribution List dialog box, in the Find By field, select Name or Dial ID search criteria, then enter the name or Dial ID of a distribution list to modify. You also can enter * for a list of all distribution lists, or enter one or more characters of the name or Dial ID followed by * to narrow your search.

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Note Only one asterisk can be used when doing a wild card search, and the asterisk must be the last character in the search string. For example, the search string co* is allowed; the search strings *co and *co* are not allowed.

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Step 4 Click Find.

Step 5 Double-click the distribution list that you want to modify.

Step 6 Change settings as applicable, and then click the Save icon.

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Note The only settings you can modify from the Cisco Unity Administrator are the owner and owner type, the recorded voice, and the extension. To add or remove members from a list, use the Domino Administrator.

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Specifying Subscriber Private List Settings

Private distribution lists, like public distribution lists, are used to send voice messages to more than one subscriber at a time. You can set up private lists for a subscriber in the Cisco Unity Administrator, though the subscriber is the only person who can send voice messages to the list.

Subscribers can manage their private lists by using the Cisco Unity Assistant or the phone.

On the Subscribers > Class of Service > Features page, you specify the maximum number of lists available to subscribers and the maximum number of members that subscribers can add to each list when they use the Cisco Unity conversation or the Cisco Unity Assistant to manage their lists. (There is no limit imposed on the number of members that can be added to a private list when you use Subscribers > Subscribers > Private Lists page to add members to a list.)

Note that private distribution lists in Cisco Unity are stored on the server with the other subscriber settings. Therefore, subscribers can address messages to private lists only over the phone, not from IBM Lotus Domino Unified Communications (DUC) for Cisco.

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Note In the transition from a traditional voice messaging system to Cisco Unity, your organization may choose to migrate users to Cisco Unity in phases. During the migration phase, you may want to consider preventing subscribers from adding subscribers to their private lists in the Cisco Unity Assistant, and asking them not to use the Cisco Unity phone menus to do so—at least until the migration process is complete. To learn more, see the "Preventing Subscribers From Adding Individual Subscribers to Private Lists in the Cisco Unity Assistant" section on page 28-6.

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Specifying Subscriber Public Distribution List Settings

Revised October 9, 2007

Subscriber Template public distribution list settings allow you to specify which public distribution lists subscribers will be assigned to. For example, you might create different templates for different work groups, and create a public distribution list for each work group.

Cisco Unity automatically creates a public distribution list called All Subscribers. You may want to associate the All Subscribers list with every subscriber template.

Create the public distribution lists in the Domino Administrator and import them in the Cisco Unity Administrator before setting up subscriber templates if you plan to associate public distribution lists with templates. After the subscriber accounts are created, you can add or remove subscribers from the Domino Administrator.