Table Of Contents

A - B - C - D - E - H - L - M - N - O - P - Q - R - S - T - U - V -

Index

A

accounts

administration7-3

creating for the Cisco Unity installation7-4

directory services7-3

installation7-3

local services7-3

message store services7-3

required for the Cisco Unity installation7-2

resetting SQL Server services logon5-18

setting Exchange permissions for7-17

Active Directory

extending schema for Cisco Unity6-12

installing5-15

adding

administration account to an admins group7-9

AMIS Networking12-35

Bridge Networking12-37

Cisco CallManager integration12-43

Cisco Unity server to existing domain5-15

Cisco Unity user licenses12-18

Digital Networking12-41

Internet Subscribers12-41

IP integration12-43

languages12-20

SIP integration12-43

SMTP Networking12-41

text to speech12-28

voice cards12-3

voice messaging ports12-10

VPIM Networking12-39

administration account

adding to an admins group7-9

creating7-4

description7-3

AMIS Networking, adding12-35

Anonymous authentication

advantages and disadvantages of10-3

how it works with Cisco Unity Administrator10-6

using with Cisco Unity Administrator10-3

assigning IP address5-12

attaching peripheral devices to Cisco Unity server3-6

authentication methods available for Cisco Unity Administrator10-3

B

Bridge Networking, adding12-37

C

challenge/response authentication10-3

changing

Cisco Unity Administrator authentication method12-43

folder settings in Windows Explorer5-14

Cisco CallManager integration, adding12-43

Cisco ICS 7750, installing Cisco Unity in1-10

Cisco IDS Host Sensor

configuring9-6

disabling Agent before running installation programs5-4

installing Agent9-6

re-enabling Agent after running installation programs8-15

Cisco Unity Administrator

authentication methods available10-3

description10-2

determining authentication method to use10-3

Cisco Unity Installation and Configuration Assistant

configuring message store8-8

configuring services8-7

description8-2

installing Cisco Unity software8-2

installing license files8-5

integrating phone system with Cisco Unity and testing integration8-12

Cisco Unity Install License File wizard, running8-5

Cisco Unity Message Store Configuration wizard, running8-8

Cisco Unity Permissions wizard

permissions set byD-1

running with Exchange 2000 message store7-12

running with Exchange 5.5 message store7-16

setting rights and permissions7-11

Cisco Unity server

adding to existing domain5-15

attaching peripheral devices to3-6

placement of3-6

restartingB-3

shutting downB-3

Cisco Unity Services Configuration wizard, running8-7

Cisco Unity software

exitingB-1

installing8-2

registering2-2

Cisco Unity System Preparation Assistant5-5

manual procedures for software installed byC-1

Cisco Unity Telephony Integration Manager, running8-12

Cisco Unity user licenses, adding12-18

configuring

Cisco IDS Host Sensor9-6

Cisco Unity software8-2

IIS for Anonymous authentication10-7

message store8-8

pcAnywhere9-3

RAID arrays4-2

services8-7

connecting

Cisco Unity server to network5-11

peripheral devices to Cisco Unity server3-6

phone system to Cisco Unity server3-6

conventions, documentationxvi

creating

accounts for the Cisco Unity installation7-4

organizational units and mailbox store6-13

customizing Cisco Unity platform5-1

D

D/120JCT-EuroA-5

D/120JCT-LSA-5

D/240PCI-T1A-10

D/41EPCIA-1

D/41JCT-EuroA-1

D/41JCT-LSA-1

databases, moving Exchange 2000 (VM, Exchange on Cisco Unity server)6-11

data store, installing manuallyC-5

Dialogic. See voice cards

Digital Networking, adding12-41

directory services account

description7-3

setting Exchange permissions for7-17

disabling

Cisco IDS Host Sensor Agent before running installation programs5-4

virus-scanning services before running installation programs5-3

distributing root certificate to trusted root store for all users in domain11-8

documentation

audience and usexv

conventionsxvi

required for the Cisco Unity installation2-4

domain

accounts required for the Cisco Unity installation7-2

adding Cisco Unity server to existing5-15

distributing root certificate to trusted root store for all users in11-8

Domainprep, running on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9

drive locations for files

determining2-5

large-scale system (table)2-8

medium-scale system (table)2-7

small-scale system (table)2-6

dual network interface card configuration5-11

E

Exchange

installing 2000 software (UM, Exchange on separate server)6-2

installing 2000 software (VM, Exchange on Cisco Unity server)6-8

installing 2000 software (VM, Exchange on separate server)6-7

installing 5.5 software (UM, Exchange on separate server)6-4

moving 2000 transaction and system logs, and databases (VM, Exchange on Cisco Unity server)6-11

required permissions (table)7-18

setting permissions manually7-17

exiting Cisco Unity softwareB-1

extending Active Directory schema for Cisco Unity6-12

F-G

files, drive locations for2-5

folder settings, changing in Windows Explorer5-14

Forestprep, running on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9

H

hardware, setting up3-1

I-K

IIS, configuring for Anonymous authentication10-7

installation

accounts required for7-2

mandatory tasks for Cisco Unity1-1

preparing for2-1

required documentation for2-4

installation account

creating7-4

description7-3

setting Exchange permissions for7-17

installing

Active Directory5-15

administration software for MSDE5-9

browser with Cisco Unity System Preparation Assistant5-5

Cisco IDS Host Sensor Agent9-6

Cisco Unity in Cisco ICS 7750, task list1-10

Cisco Unity on qualified server, task list1-2

Cisco Unity software8-2

database with Cisco Unity System Preparation Assistant5-5

data store, manuallyC-5

Exchange 2000 software (UM, Exchange on separate server)6-2

Exchange 2000 software (VM, Exchange on Cisco Unity server)6-8

Exchange 2000 software (VM, Exchange on separate server)6-7

Exchange 5.5 software (UM, Exchange on separate server)6-4

Internet Explorer 6.0 Service Pack 1, manuallyC-5

license files8-5

Message Queuing Services, manuallyC-3

MSDE 2000, manuallyC-5

MSXML 3.0 with Service Pack 1, manuallyC-2

NNTP Service, manuallyC-3

operating system4-1

optional software9-1

pcAnywhere9-3

recommended service packs and updates9-2

RSA SecurID9-2

service packs (modifying 4.0 system)12-42

service packs with Cisco Unity System Preparation Assistant5-5

SQL Server 2000, manuallyC-5

virus-scanning software9-5

voice cards3-2

Windows 2000 Server4-4

Windows 2000 Service Pack 3, manuallyC-4

Windows components with Cisco Unity System Preparation Assistant5-5

Windows Terminal Services, manuallyC-2

Integrated Windows authentication

advantages and disadvantages of10-3

how it works with Cisco Unity Administrator10-4

using with Cisco Unity Administrator10-3

integrating phone system with Cisco Unity and testing integration8-12

Intel Dialogic. See voice cards

Internet Explorer 6.0 Service Pack 1, manually installingC-5

Internet Subscribers, adding12-41

IP address

assigning5-12

reserving in DHCP5-12

verifying5-13

IP integration, adding12-43

L

languages, adding12-20

LDAP, changing port number of Exchange 5.5 server (when Active Directory is installed)6-5

license files

installing8-5

obtaining2-2

local services account7-3

logical drives, setting up4-10

logs, moving Exchange 2000 transaction and system (VM, Exchange on Cisco Unity server)6-11

M

MAC address of Cisco Unity computer, getting2-2

mailbox store, creating6-13

manual procedures for software installed by Cisco Unity System Preparation AssistantC-1

Message Queuing Services, manually installingC-3

message store

configuring8-8

setting up6-1

message store services account

description7-3

setting Exchange permissions for7-17

modifying

Cisco Unity 4.0 system12-1

Cisco Unity Administrator authentication method12-43

moving

SQL or MSDE databases and transaction log files8-16

trace logs12-41

UMR12-41

MSDE

installing administration software5-9

installing manuallyC-5

installing with Cisco Unity System Preparation Assistant5-5

moving databases8-16

setting sa password5-9

MSXML 3.0 with Service Pack 1, manually installingC-2

N

network

connecting the Cisco Unity server to5-11

verifying connection5-13

NIC, dual configuration5-11

NNTP Service, manually installingC-3

NTLM authentication10-3

O

obtaining license files2-2

operating system, installing4-1

optional software, installing9-1

organizational units, creating6-13

OUs. See organizational units

P

pcAnywhere

installing9-3

recommended configuration for9-3

peripheral devices, attaching3-6

permissions

manually setting Exchange7-17

required Exchange (table)7-18

set by Cisco Unity Permissions wizardD-1

setting with Cisco Unity Permissions wizard7-11

Permissions wizard. See Cisco Unity Permissions wizard

phone system

connecting to Cisco Unity server3-6

integrating with Cisco Unity and testing integration8-12

platform, customizing Cisco Unity5-1

Platform Configuration discs

utility for configuring RAID arrays4-2

utility to install Windows 20004-5

ports. See voice messaging ports

preparing for installation2-1

procedures

adding administration account to Domain Admins group7-10

adding administration account to local Administrators group7-9

adding Cisco Unity server to existing domain5-17

adding the root certificate to the domain Group Policy for trusted root certificate authorities11-10

assigning a static IP address5-13

attaching peripheral devices and connecting the phone system3-6

changing folder settings in Windows Explorer5-15

changing LDAP port number of Exchange 5.5 server (when Active Directory is installed)6-5

changing pcAnywhere video mode to Compatibility9-4

configuring Cisco IDS Host Sensor9-7

configuring dual NICs in the Cisco Unity server5-12

configuring IIS so that the Cisco Unity Administrator uses Anonymous authentication10-7

configuring pcAnywhere so it does not start automatically when you restart server9-3

configuring RAID arrays by using Cisco-provided utility (HP)4-2

configuring RAID arrays by using Cisco-provided utility (IBM)4-3

configuring RAID arrays by using manufacturer-provided utility4-4

configuring services8-7

configuring the message store, Exchange 20008-8

configuring the message store, Exchange 5.58-10

connecting Cisco Unity server to network5-11

creating a certificate request11-5

enabling IIS to use SSL11-7

exporting the CA root certificate11-9

extending Active Directory schema6-12

getting MAC address of Cisco Unity computer2-2

installing Active Directory5-16

installing Cisco IDS Host Sensor Agent9-6

installing Enterprise Manager (for MSDE)5-9

installing Exchange 2000 administration software on Cisco Unity server (UM, Exchange on separate server)6-3

installing Exchange 2000 administration software on Cisco Unity server (VM, Exchange on separate server)6-7

installing Exchange 2000 on Cisco Unity server (VM, Exchange on Cisco Unity server)6-10

installing Exchange 2000 Service Pack 2 (UM, Exchange on separate server)6-3

installing Exchange 2000 Service Pack 2 (VM, Exchange on Cisco Unity server)6-11

installing Exchange 2000 Service Pack 2 (VM, Exchange on separate server)6-8

installing Exchange 2000 software (UM, Exchange on separate server)6-2

installing Exchange 5.5 administration software on Cisco Unity server (UM, Exchange on separate server)6-5

installing Exchange 5.5 Service Pack 4 (UM, Exchange on separate server)6-6

installing Exchange 5.5 software (UM, Exchange on separate server)6-4

installing license files (without failover or on primary server with failover)8-5

installing the certificate11-7

installing the Cisco Unity software8-3

installing the default license file on the secondary Cisco Unity server8-6

installing the Microsoft Certificate Services component11-4

installing voice cards3-4

installing Windows 2000 by using manufacturer's guided system-setup utility4-8

installing Windows 2000 by using Platform Configuration discs (HP)4-5

installing Windows 2000 by using Platform Configuration discs (IBM)4-6

integrating the phone system with Cisco Unity and testing the integration (without failover or on a primary server with failover)8-12

integrating the phone system with Cisco Unity on the secondary server8-13

issuing the certificate11-6

moving Exchange 2000 transaction and system logs, and databases (VM, Exchange on Cisco Unity server)6-11

moving SQL or MSDE databases and transaction log files8-16

registering Cisco Unity software and obtaining license files2-3

resetting SQL Server services logon accounts5-18

running Cisco Unity Permissions wizard with Exchange 2000 message store7-12

running Cisco Unity Permissions wizard with Exchange 5.5 message store7-16

running Cisco Unity System Preparation Assistant5-5

running Domainprep on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9

running Forestprep on Cisco Unity server (VM, Exchange on Cisco Unity server)6-9

setting pcAnywhere to run on one or more specific processors9-4

setting sa password for MSDE5-10

setting up logical drives4-10

submitting the certificate request11-6

verifying IP address and network connection5-13

Q

quiet parameter

determining Intel DialogicA-15

resetting Intel DialogicA-18

R

RAID arrays

configuring4-2

utilities on server manufacturer disc4-3

utility on Platform Configuration discs4-2

re-enabling

Cisco IDS Host Sensor Agent after running installation programs8-15

virus-scanning services after running installation programs8-14

registering Cisco Unity software2-2

removing

Intel Dialogic softwareA-15

voice cards12-3

reserving IP address in DHCP5-12

resetting security-monitoring software after running installation programs8-14

restarting Cisco Unity serverB-3

rights, setting with Cisco Unity Permissions wizard7-11

root certificate, distributing to trusted root store for all users in domain11-8

RSA SecurID, installing9-2

S

sa password, setting for MSDE5-9

schema, extending Active Directory for Cisco Unity6-12

security-monitoring software

resetting after running installation programs8-14

setting before running installation programs5-3

service packs

installing (modifying 4.0 system)12-42

installing Exchange 2000 SP2 (UM, Exchange on separate server)6-3

installing Exchange 2000 SP2 (VM, Exchange on Cisco Unity server)6-11

installing Exchange 2000 SP2 (VM, Exchange on separate server)6-8

installing Exchange 5.5 SP4 (UM, Exchange on separate server)6-6

installing recommended9-2

installing with Cisco Unity System Preparation Assistant5-5

services, configuring8-7

services account

creating7-4

description7-3

setting Exchange permissions for7-17

setting

Exchange permissions, manually7-17

rights and permissions with Cisco Unity Permissions wizard7-11

sa password for MSDE5-9

security-monitoring software before running installation programs5-3

setting up

Cisco Unity to use SSL11-4

hardware3-1

logical drives4-10

message store6-1

Setup program, Cisco Unity8-2

shutting down Cisco Unity serverB-3

SIP integration, adding12-43

SMTP Networking, adding12-41

software

exiting Cisco UnityB-1

installing Cisco Unity8-2

installing Exchange 2000 administration, on Cisco Unity server (UM, Exchange on separate server)6-3

installing Exchange 2000 administration, on Cisco Unity server (VM, Exchange on separate server)6-7

installing Exchange 2000 on Cisco Unity server (VM, Exchange on Cisco Unity server)6-10

installing Exchange 5.5 administration, on Cisco Unity server (UM, Exchange on separate server)6-5

installing optional9-1

registering Cisco Unity2-2

removing Intel DialogicA-15

SQL

installing Enterprise Manager for MSDE5-9

installing manuallyC-5

installing with Cisco Unity System Preparation Assistant5-5

moving databases8-16

resetting logon accounts5-18

SSL

determining whether to use11-2

setting up Cisco Unity to use11-4

T

task lists

adding, exchanging, or removing voice cards in 4.0 system (with failover)12-5

adding, exchanging, or removing voice cards in 4.0 system (without failover)12-4

adding AMIS Networking12-36

adding an IP integration (Cisco CallManager or SIP) (with failover)12-44

adding an IP integration (Cisco CallManager or SIP) (without failover)12-43

adding Bridge Networking12-37

adding Cisco Unity user licenses (with failover)12-19

adding Cisco Unity user licenses (without failover)12-18

adding languages (with failover)12-22

adding languages (without failover)12-21

adding text to speech (with failover)12-29

adding text to speech (without failover)12-28

adding voice messaging ports (with failover)12-11

adding voice messaging ports (without failover)12-11

adding VPIM Networking12-39

installing Cisco Unity in Cisco ICS 77501-10

installing Cisco Unity on qualified server1-2

modifying Cisco Unity 4.0 system12-2

upgrading a Cisco Unity 2.x system to version 4.014-2

upgrading Cisco Unity version 3.x to version 4.0 when failover is configured13-4

upgrading Cisco Unity version 3.x to version 4.0 without failover13-2

text to speech, adding12-28

trace logs, moving12-41

transaction log files, moving8-16

U

UMR, moving12-41

updates, installing recommended9-2

upgrading

Cisco Unity 2.x system to version 4.014-1

Cisco Unity version 3.x to version 4.013-1

user licenses, adding Cisco Unity12-18

utilities

RAID array configuration, on disc from server manufacturer4-3

RAID array configuration, on Platform Configuration discs4-2

Windows 2000 installation, on disc from server manufacturer4-8

Windows 2000 installation, on Platform Configuration discs4-5

UTIM. See Cisco Unity Telephony Integration Manager

V

verifying IP address and network connection5-13

virus-scanning

disabling services before running installation programs5-3

installing software9-5

re-enabling services after running installation programs8-14

voice cards

adding, exchanging, or removing12-3

D/120JCT-EuroA-5

D/120JCT-LSA-5

D/240PCI-T1A-10

D/41EPCIA-1

D/41JCT-EuroA-1

D/41JCT-LSA-1

installing3-2

removing softwareA-15

voice messaging ports, adding12-10

VPIM Networking, adding12-39

W-Z

Windows 2000 Server, installing4-4

Windows 2000 Service Pack 3, manually installingC-4

Windows Explorer, changing folder settings5-14

Windows Terminal Services, manually installingC-2