Cisco Unity Installation Guide (With IBM Lotus Domino), Release 4.0(2)
Installing the Operating System
Download this chapter
Installing the Operating SystemInstalling the Operating System
Download the complete book
PDF Version of Entire BookPDF Version of Entire Book (PDF - 2 MB)
 Feedback

Table Of Contents

Installing the Operating System

Configuring the RAID Arrays

Cisco-Provided Array-Configuration Utility

Manufacturer-Provided Array-Configuration Utility

Installing Windows 2000 Server

Cisco Unity Platform Configuration Discs

Manufacturer's Guided System-Setup Utility and a Retail Windows 2000 Disc

Setting Up the Logical Drives (If the Cisco Unity Server Was Not Purchased from Cisco)


Installing the Operating System

Note Cisco ICS 7750: If you are installing Cisco Unity in the Cisco ICS 7750, skip this chapter.

In this chapter, you do the following tasks in the order listed:

1. If the system is using RAID: Configure the RAID arrays. See the "Configuring the RAID Arrays" section.

2. Install Windows 2000 Server. See the "Installing Windows 2000 Server" section.

3. If the Cisco Unity server was not purchased from Cisco: Set up the logical drives according to the storage configuration requirements for the platform. See the "Setting Up the Logical Drives (If the Cisco Unity Server Was Not Purchased from Cisco)" section. (Note that a Cisco Unity server purchased from Cisco was shipped with Platform Configuration discs that automatically set up the logical drives when you used the discs to install Windows 2000 Server.)

When you are finished with this chapter, return to the Task List for Installing Cisco Unity on a Qualified Server, to continue installing the Cisco Unity system correctly.

Note The tasks in the list reference detailed instructions in the Cisco Unity Installation Guide and in other Cisco Unity documentation. Follow the documentation for a successful installation.

Configuring the RAID Arrays

Do this section only if the system is using hardware-based RAID. (Software-based RAID is not supported.)

To configure the arrays, you group the physical disks into logical disks and assign a RAID type to each logical disk.

The procedure you use to configure the arrays depends on whether the Cisco Unity server was purchased from Cisco:

Server
purchased
from Cisco

Use the Cisco-provided array-configuration utility. See the "Cisco-Provided Array-Configuration Utility" section.

Server
not purchased
from Cisco

Use the array-configuration utility available on the manufacturer disc that is shipped with the Cisco Unity server. See the "Manufacturer-Provided Array-Configuration Utility" section.


Cisco-Provided Array-Configuration Utility

A Cisco Unity server purchased from Cisco ships with Platform Configuration discs that contain a utility for automatically configuring the arrays. Do one of the following two procedures, depending on the platform (Hewlett-Packard or IBM).

Hewlett-Packard: To configure the RAID arrays by using the Cisco-provided utility

Step 1 Start the Cisco Unity server, and insert Cisco Unity Platform Configuration CD 1 in the CD-ROM drive.

Step 2 When the main menu appears, press <F1>.

Step 3 Follow the on-screen prompts. When the utility has completed, the main menu reappears.

Caution Do not press any keys while the BIOS screen is displayed. If you interrupt the utility, you will have to start over.

IBM: To configure the RAID arrays by using the Cisco-provided utility

Step 1 Start the Cisco Unity server, and insert Cisco Unity Platform Configuration CD 1in the CD-ROM drive.

Step 2 Select the server type. The options may combine the following information:

•Server model.

•Number of physical disks installed in the server.

•Size, in gigabytes, of the largest physical disks.

Step 3 Press Enter.

Step 4 Follow the on-screen prompts.

Manufacturer-Provided Array-Configuration Utility

The server manufacturer provides a disc that contains utilities for several setup tasks, including configuring RAID arrays. Use the disc to configure the arrays when the Cisco Unity server was not purchased from Cisco.

The following discs are provided by server manufacturers:

Dell

Dell Server Assistant

Hewlett-Packard

Hewlett-Packard SmartStart

IBM

IBM ServerGuide


Use the manufacturer-provided array-configuration utility to set up the logical disks now.

The following procedure contains only general steps. For detailed instructions on using a specific array-configuration utility, refer to the manufacturer documentation.

To configure the RAID arrays by using the manufacturer-provided utility

Step 1 Start the Cisco Unity server, and insert the manufacturer disc in the CD-ROM drive.

Step 2 On the main menu, select the array-configuration utility.

Step 3 For each logical disk needed, group physical disks of the same make and model, and assign a RAID type. (Group three physical disks for a RAID 5 volume, and two physical disks for a RAID 1 volume.)

Step 4 Follow the manufacturer instructions to complete the configuration.

Installing Windows 2000 Server

The compact discs you use to install Windows 2000 Server depends on whether the Cisco Unity server was purchased from Cisco:

Server
purchased
from Cisco

Use the Platform Configuration discs that are shipped with the Cisco Unity server. See the "Cisco Unity Platform Configuration Discs" section.

Server
not purchased
from Cisco

Use the manufacturer's guided system-setup utility and a retail Windows 2000 disc. See the "Manufacturer's Guided System-Setup Utility and a Retail Windows 2000 Disc" section.


Cisco Unity Platform Configuration Discs

A Cisco Unity server purchased from Cisco ships with Platform Configuration discs that contain a utility to install Windows 2000 by restoring an image that is customized for the platform. The image includes the required Windows 2000 components, subcomponents, and service packs (Internet Information Server, Message Queuing Services, Terminal Services, NNTP Service, and Windows 2000 Service Pack 3).

Installing Windows 2000 by using the Cisco Unity Platform Configuration discs' utility reduces the Cisco Unity system installation time and ensures that the required operating system and components, drivers, and service packs are installed and configured correctly. In addition, the logical drives are automatically set up.

Caution Do not attach the network cable to the server until Windows 2000 Service Pack 3 is installed. The Cisco Unity Installation Guide alerts you when to install the service pack and when to connect to the network later in the installation process.

Do one of the following two procedures, depending on the platform (Hewlett-Packard or IBM).

Hewlett-Packard: To install Windows 2000 by using the Cisco Unity Platform Configuration discs

Step 1 Start the Cisco Unity server, and insert Cisco Unity Platform Configuration CD 1 in the CD-ROM drive.

Step 2 When the main menu appears, press <F2>.

Step 3 Follow the on-screen prompts until you are prompted to remove the disc from the drive.

Step 4 Remove Cisco Unity Platform Configuration CD 1, and insert Cisco Unity Platform Configuration CD 2 in the CD-ROM drive.

Step 5 Follow the on-screen prompts until you are prompted to select a licensing mode.

Step 6 Click Per Seat, and click Next.

Step 7 Enter a name for the Cisco Unity server (netBIOS name). Use only alphabetical characters from A to Z and a to z, and numerical characters from 0 to 9.

Step 8 Specify and confirm a password, then click Next.

Step 9 Follow the on-screen prompts until the Network Settings dialog box appears.

Step 10 Click Typical Settings, and click Next.

Step 11 In the Workgroup or Computer Domain dialog box, click No, This Computer Is Not on a Network, or Is on a Network Without a Domain.

If the Workgroup or Computer Domain dialog box is empty, enter a workgroup name. The name you enter now is not important. You will join a domain or make the Cisco Unity server a domain controller in a later procedure, so the Cisco Unity server will no longer be in a workgroup.

Step 12 Click Next.

Step 13 Follow the on-screen prompts to complete the installation.

Step 14 When the Windows 2000 Configure Your Server dialog box appears, click I Will Configure This Server Later, and click Next.

Step 15 Uncheck the Show This Screen at Startup check box, and close the window.

IBM: To install Windows 2000 by using the Cisco Unity Platform Configuration discs

Step 1 Start the Cisco Unity server, and insert Cisco Unity Platform Configuration CD 2 in the CD-ROM drive.

Step 2 When the main menu appears, press Enter to start the installation program.

Step 3 Follow the on-screen prompts until you are prompted to select a licensing mode.

Step 4 Click Per Seat, and click Next.

Step 5 Enter a name for the Cisco Unity server (netBIOS name). Use only alphabetical characters from A to Z and a to z, and numerical characters from 0 to 9.

Step 6 Specify and confirm a password, then click Next.

Step 7 Follow the on-screen prompts until the Network Settings dialog box appears.

Step 8 Click Typical Settings, and click Next.

Step 9 In the Workgroup or Computer Domain dialog box, click No, This Computer Is Not on a Network, or Is on a Network Without a Domain.

If the Workgroup or Computer Domain box is empty, enter a workgroup name. The name you enter now is not important. You will join a domain or make the Cisco Unity server a domain controller in a later procedure, so the Cisco Unity server will no longer be in a workgroup.

Step 10 Click Next.

Step 11 Follow the on-screen prompts to complete the installation.

Step 12 When the Windows 2000 Configure Your Server dialog box appears, click I Will Configure This Server Later, and click Next.

Step 13 Uncheck the Show This Screen at Startup check box, and close the window.

Manufacturer's Guided System-Setup Utility and a Retail Windows 2000 Disc

The server manufacturer provides a disc that contains utilities for several setup tasks, including guiding the installation of Windows 2000 from a retail disc. Use the manufacturer disc when the Cisco Unity server was not purchased from Cisco.

The following discs are provided by server manufacturers:

Dell

Dell Server Assistant

Hewlett-Packard

Hewlett-Packard SmartStart

IBM

IBM ServerGuide


Installing Windows 2000 by using the manufacturer's guided system-setup utility ensures that the operating system and the drivers are installed and configured correctly.

Caution Do not attach the network cable to the server until Windows 2000 Service Pack 3 is installed. The Cisco Unity Installation Guide alerts you when to install the service pack and when to connect to the network later in the installation process.

To install Windows 2000 by using the manufacturer's guided system-setup utility and a retail Windows 2000 disc

Step 1 Start the Cisco Unity server, and insert the manufacturer disc in the CD-ROM drive.

Step 2 Follow the on-screen prompts to install Windows 2000 from a retail disc.

You may be prompted to configure the RAID arrays:

•If the arrays have already been configured, do not change the configuration.

•If the arrays have not been configured, follow the prompts to configure them. Refer to the manufacturer documentation.

Step 3 When applicable, make the following choices:

•Specify a partition size of 8 GB for the operating system.

•If you are installing Windows 2000 on the same partition where an operating system is already installed, select and delete that partition.

•Format the operating system partition by using the NTFS file system.

•Specify Per Seat for the licensing mode.

•When you enter a name for the Cisco Unity server (netBIOS name), use only alphabetical characters from A to Z and a to z, and numerical characters from 0 to 9.

•Do not join a domain. Instead, specify a workgroup. The Cisco Unity Installation Guide alerts you when to connect to the network and when to join a domain later in the installation.

•If you are prompted to specify Windows 2000 components to install, select the following required components:

–Internet Information Server

–Message Queuing Services

–Terminal Services

Note If you do not install all the required Windows 2000 components and subcomponents, and service packs while installing the operating system, the Cisco Unity Installation Guide alerts you when and how to install them later.

•If you are prompted to specify a Windows 2000 service pack to install, specify Windows 2000 Service Pack 3.

Step 4 When the Windows 2000 Configure Your Server dialog box appears, click I Will Configure This Server Later.

Step 5 Uncheck the Show This Screen at Startup check box, and close the window.

Setting Up the Logical Drives (If the Cisco Unity Server Was Not Purchased from Cisco)

Note If the Cisco Unity server was purchased from Cisco, skip this section. When you installed Windows 2000 with the Cisco Unity Platform Configuration discs shipped with the server, the logical drives were automatically set up.

To set up a logical drive, you create an extended partition on a logical disk, then create the logical drive in the partition. Use the following procedure to set up all the drives that you identified in the "Determining the Drive Locations for Files on the Cisco Unity System" section.

To set up the logical drives

Step 1 Log on to Windows as a member of the Administrators group.

Step 2 On the Windows Start menu, click Programs > Administrative Tools > Computer Management.

Step 3 In the console tree under Storage, click Disk Management.

Step 4 Right-click the first available unallocated region of the first available logical disk, and click Create Partition.

Typically, you will need to create one more logical drive than the number of logical disks available. After you install the operating system, the first 8 GB of the first logical disk is used for the system partition, and is given the drive letter C. You create the first extended partition by using the remaining space on the first logical disk. When you create subsequent partitions, you use the entire logical disk. If you need the same number of logical drives as the number of logical disks available, use an entire logical disk for each partition you create.

Step 5 On the Create Partition Wizard welcome screen, click Next.

Step 6 Click Extended Partition, and click Next. (Do not click Primary Partition.)

Step 7 Specify to use the remaining disk space, and click Next.

Step 8 Verify the settings, and click Finish.

Step 9 In the Disk Management utility, right-click the new partition, and click Create Logical Drive.

Step 10 On the Create Partition Wizard welcome screen, click Next.

Step 11 Click Logical Drive, and click Next.

Step 12 Specify to use the maximum disk space, and click Next.

Step 13 Assign a drive letter, and click Next.

Step 14 Specify to use the NTFS file system format, and click Next.

Step 15 Verify the settings, and click Finish.

Step 16 Repeat Steps 4 through 15 for each for each logical drive you have to create.