NEC NEAX 2400 with Serial MCI Integration Guide for Cisco Unity 3.0
Assigning Dialogic Ports for a Dual Phone System Integration

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Assigning Dialogic Ports for a Dual Phone System Integration


Assigning Dialogic Ports for a Dual Phone System Integration


In a dual phone system integration, Cisco Unity assigns a voice messaging port to the traditional phone system for every port available on the installed voice cards before assigning voice messaging ports to Cisco CallManager. The result is that Cisco Unity may not have enough voice messaging ports remaining to assign to Cisco CallManager.

The maximum number of voice messaging ports are assigned to the traditional phone system in spite of the settings on the Ports page in the System Administrator.

For example, a dual phone system integration might have the following configuration:

A traditional phone system has a four-port voice card installed.

Cisco CallManager has six Voice Mail ports set up.

The Cisco Unity server has a system key enabled for a total of eight ports.

The Ports page on System Administrator indicates that Ports 1 and 2 are assigned to the traditional phone system and Ports 3 through 8 are assigned to Cisco CallManager.

Even so, Ports 1 through 4 (the total voice card ports) will be assigned to the traditional phone system, and Ports 5 through 6 will be assigned to Cisco CallManager.

If you want to assign fewer than the total voice card ports to the traditional phone system, you must first set the Port assignments on the Ports page of the System Administrator, then perform the following procedure.

To set the Port assignments in the Registry


Step 1 On the Cisco Unity server, click Start > Run.

Step 2 In the Open field, enter Regedit and press Enter. The Registry Editor appears.

Step 3 Go to HKEY_LOCAL_MACHINE\Software\ActiveVoice\MIU\1.0\
Initialization\ServiceProvider <x>, where <x> is a number.

You will find several subkeys with this name.

Step 4 Locate the subkey in which the value Service Provider Name is D41MT.TSP.

Step 5 In this subkey, in the Edit menu click New > DWORD Value. A new value appears in the subkey.

Step 6 Enter the name DeviceID Lower Bound and press Enter.

Step 7 Double-click the DeviceID Lower Bound value. The Edit DWORD Value dialog box appears.

Step 8 In the Value Data field, enter 1 and click OK.

Step 9 in the Edit menu click New > DWORD Value. A new value appears in the subkey.

Step 10 Enter the name DeviceID Upper Bound and press Enter.

Step 11 Double-click the DeviceID Upper Bound value. The Edit DWORD Value dialog box appears.

Step 12 In the Value Data field, enter the number of Dialogic ports you want to assign and click OK.

Step 13 Close the Registry Editor.

Step 14 For the settings to take effect, exit and restart the Cisco Unity software. For more information, see Appendix A, "Exiting and Starting the Cisco Unity Software and Server."