Feedback
|
Table Of Contents
Module Capacities for Cisco Unified SRSV-CUE Release 8.0
Hardware Supported by Cisco Unified SRSV-CUE Release 8.0
Languages Supported by Cisco Unified SRSV-CUE Release 8.0
File Packages for Cisco Unified SRSV-CUE Release 8.0
Hardware SKUs for Cisco Unified SRSV-CUE Release 8.0
Software SKUs for Cisco Unified SRSV-CUE Release 8.0
Software Licenses and Factory System Limits for Cisco Unified SRSV-CUE Release 8.0
Software Compatibility for Cisco Unified SRSV-CUE Release 8.0
Determining the Software Version of Cisco Unified SRSV-CUE
New Hardware Supported in Cisco Unified SRSV-CUE 8.0.2
New Features Supported in Cisco Unified SRSV-CUE 8.0.2
Resolved Caveats for Cisco Unified SRSV-CUE Release 8.0.2
Open Caveats for Cisco Unified SRSV-CUE Release 8.0.1 and 8.0.2
Obtaining Documentation and Submitting a Service Request
Release Notes for Cisco Unified Survivable Remote Site Voicemail-Cisco Unity Express (SRSV-CUE) Release 8.0
Last updated: September 8, 2010
These release notes support Cisco Unified Survivable Remote Site Voicemail-Cisco Unity Express (SRSV-CUE) Release 8.0. Table 1 describes the history of this release.
Table 1 Cisco Unified SRSV-CUE Release History
Release Date Released8.0.1
April 12, 2010
8.0.2
September 8, 2010
Note
The user documentation for Cisco Unified SRSV-CUE refers to this release as 8.0. Release 8.0.2 is the second released version for Cisco Unified SRSV-CUE Release 8.0.
These Release Notes contain the following sections:
•
Obtaining Documentation and Submitting a Service Request
System Requirements
•
Module Capacities for Cisco Unified SRSV-CUE Release 8.0
•
Hardware Supported by Cisco Unified SRSV-CUE Release 8.0
•
Languages Supported by Cisco Unified SRSV-CUE Release 8.0
•
File Packages for Cisco Unified SRSV-CUE Release 8.0
•
Software SKUs for Cisco Unified SRSV-CUE Release 8.0
•
Software Licenses and Factory System Limits for Cisco Unified SRSV-CUE Release 8.0
•
Software Compatibility for Cisco Unified SRSV-CUE Release 8.0
•
Determining the Software Version of Cisco Unified SRSV-CUE
Module Capacities for Cisco Unified SRSV-CUE Release 8.0
Table 2 lists the modules supported by Cisco Unified SRSV-CUE Release 8.0 and their respective capacities.
Table 2 Cisco Unified SRSV-CUE Release 8.0: Supported Modules and Capacities
Module Number of included ports per module Number of ports supported per module Number of subscribers on Cisco Unity Express endpoints supported per moduleNME-CUE
8
32
800
AIM2-CUE-K9
6
8
200
Cisco Unified SRSV-CUE on ISM-SRE-300-K91
2
12
300
Cisco Unified SRSV-CUE on SM-SRE-700-K91
4
48
1250
Cisco Unified SRSV-CUE on SM-SRE-900-K91
4
64
1550
1 Supported beginning with SRSV-CUE 8.0.2.
Hardware Supported by Cisco Unified SRSV-CUE Release 8.0
Table 3 lists the supported platforms and the minimum Cisco IOS release required to support Cisco Unified SRSV-CUE Release 8.0.
Table 3 Cisco Unified SRSV-CUE Release 8.0: Supported Platforms and Minimum Cisco IOS Release Required
Cisco Platform NME-CUE AIM2-CUE-K9 Cisco Unified SRSV-CUE on ISM-SRE-300-K9 Cisco Unified SRSV-CUE on SM-SRE-700-K9 Cisco Unified SRSV-CUE on SM-SRE-900-K9Cisco 2801
—
12.4(24)T
—
—
—
Cisco 2811
Cisco 2821
Cisco 285112.4(24)T
15.0(1)M12.4(24)T
15.0(1)M—
—
—
Cisco 29011
—
—
15.0(1)M
—
—
Cisco 29111
Cisco 29211
Cisco 2951115.0(1)M2
15.0(1)M
15.0(1)M
15.0(1)M
Cisco 3825
Cisco 384512.4(24)T
15.0(1)M12.4(24)T
15.0(1)M—
—
—
Cisco 39251
Cisco 3945115.0(1)M2
—
15.0(1)M
15.0(1)M
15.0(1)M
Cisco 3925E1
Cisco 3945E115.1(1)T2
—
—
15.1(1)T
15.1(1)T
1 Supported beginning with Cisco Unified SRSV-CUE 8.0.2.
2 The SM-NM-ADAPTR is required to install NME-CUE on the Cisco 29xx and 39xx platforms.
Languages Supported by Cisco Unified SRSV-CUE Release 8.0
Cisco Unified SRSV-CUE Release 8.0 supports additional languages for the telephony user interface (TUI). The GUI pages and command-line-interface (CLI) commands are only available in US English.
Multiple languages can be installed on the system at one time. You can install up to five languages at one time on the SM-SRE-700-K9, SM-SRE-900-K9, ISM-SRE-300-K9 and the NME-CUE, and up to two languages on the AIM2-CUE-K9.
Table 4 lists the languages supported in Cisco Unified SRSV-CUE 8.0.
File Packages for Cisco Unified SRSV-CUE Release 8.0
Table 5 lists the file packages available for the NME-CUE and AIM2-CUE-K9. Table 6 lists the file packages available for the ISM-SRE-300-K9 and SM-SRE-700-K9, supported beginning with the 8.0.2 release.
.
Hardware SKUs for Cisco Unified SRSV-CUE Release 8.0
Table 7 shows the hardware SKUs for Cisco Unified SRSV-CUE Release 8.0.
Table 7 Cisco UMG Release 8.0: Hardware SKUs
SKU DescriptionNME-CUE
Cisco Unity Express NME
AIM2-CUE-K9
Cisco Unity Express AIM2
ISM-SRE-300-K91
Internal Services Module (ISM) 300 with Services Ready Engine
SM-SRE-700-K91
Services Module (SM) 700 with Services Ready Engine
SM-SRE-900-K91
Services Module (SM) 900 with Services Ready Engine
1 Supported beginning in Cisco Unified SRSV-CUE 8.0.2.
Software SKUs for Cisco Unified SRSV-CUE Release 8.0
Table 8 shows the software SKUs for Cisco Unified SRSV-CUE Release 8.0.
Software Licenses and Factory System Limits for Cisco Unified SRSV-CUE Release 8.0
This section describes the software licenses and system limits for Cisco Unified SRSV-CUE Release 8.0. Mailbox and voice port sessions are licensed in Cisco Unified SRSV-CUE Release 8.0. Table 9 describes the types of licenses supported, count for each license, and the maximum count for resource.
Table 10 lists the number of voice ports that are installed by default.
Factory-set system limits are different for each module type. See Table 11 for the factory-set limits supported for each module.
Table 11 Cisco Unified SRSV-CUE Release 8.0: Voicemail Limits
Voicemail Limits AIM2-CUE-K9 NME-CUE Cisco Unified SRSV-CUE on ISM-SRE-300-K9 Cisco Unified SRSV-CUE on SM-SRE-700-K9 Cisco Unified SRSV-CUE on SM-SRE-900-K9Total mailbox storage
40 hours
(2400 minutes)750 hours
(45,000 minutes)60 hours
(3,600 minutes)1210 hours
(72,600 minutes)1510 hours
(90,600 minutes)Number of groups
30
40
40
40
40
Number of group owners
100
400
400
400
400
Number of group members
200
1000
1000
1000
1000
Number of public distribution lists
200
200
200
200
200
Number of languages supported
2
5
5
5
5
Number of SIP/JTAPI triggers
8
16
16
16
16
Number of custom scripts
12
16
16
16
16
Number of custom auto attendant applications (non system)
4
8
8
8
8
Custom prompts capacity (meg1 /minute) per installed language
25/50
125/250
125/250
125/250
125/250
Number of days of historical data stored
90
365
365
365
365
Number of simultaneous historical reporting clients supported
2
2
2
2
2
1 Meg is for engineering use.
Software Compatibility for Cisco Unified SRSV-CUE Release 8.0
Cisco Unified SRSV-CUE Release 8.0 is compatible with different software applications. Table 12 lists the versions of the different endpoints/nodes with which Cisco Unified SRSV-CUE 8.0 is compatible.
Note
Neither Cisco Unity nor Cisco Communication Manager Business Edition is supported in Cisco Unified SRSV-CUE Release 8.0.
1 In Cisco Unity Connection Release 7.1.3, the system uploads messages that were deleted in Cisco Unified SRSV as new messages. Therefore, the subscriber must manually log in to his voicemail on Cisco Unity Connection and delete the messages again. In Cisco Unity Connection Release 8.0, the system uploads deleted voicemails as deleted.
2 The auto attendant feature is not supported with Cisco Unity Connection Release 7.1.3, only with Cisco Unity Connection Release 8.0.
Determining the Software Version of Cisco Unified SRSV-CUE
To determine the software version of Cisco Unified SRSV-CUE, perform the following steps.
Procedure
Step 1
Open a Telnet session.
Step 2
Telnet to the router by entering telnet ip-address.
Step 3
Enter the user ID and password of the router.
Step 4
Enter the following command to enter the Cisco Unified SRSV-CUE command environment:
enable
<router_password>
•
On the NME-CUE, enter:
service-module integrated-service-engine slot/port session
•
On the AIM2-CUE, enter:
service-module integrated-service-module slot/port session
•
On the ISM-SRE-300-K9, enter:
service-module ism 0/0 session
•
On the SM-SRE-700-K9 and SM-SRE-900-K9, enter:
service-module sm slot/0 session
Step 5
Enter the following command to display the Cisco Unified SRSV-CUE software version:
show software versions
New Features and Enhancements
This section describes new features and enhancements in Cisco Unified SRSV-CUE 8.0 and is divided into the following sections:
•
New Hardware Supported in Cisco Unified SRSV-CUE 8.0.2
New Hardware Supported in Cisco Unified SRSV-CUE 8.0.2
Cisco Unified SRSV-CUE 8.0.2 supports the following new hardware:
ISM-SRE-300-K9
Cisco Unified SRSV-CUE 8.0.2 adds support for the ISM-SRE-300-K9 module. This module is a Services Ready Engine (SRE) module supported on the following router models:
•
Cisco 2901
•
Cisco 2911
•
Cisco 2921
•
Cisco 2951
•
Cisco 3925
•
Cisco 3945
For more information, see the Cisco SRE Service Module Configuration and Installation Guide.
SM-SRE-700-K9
Cisco Unified SRSV-CUE 8.0.2 adds support for the SM-SRE-700-K9 module. This module is a Services Ready Engine (SRE) module supported on the following router models:
•
Cisco 2911
•
Cisco 2921
•
Cisco 2951
•
Cisco 3925
•
Cisco 3945
•
Cisco 3925E
•
Cisco 3945E
For more information, see the Cisco SRE Service Module Configuration and Installation Guide.
SM-SRE-900-K9
Cisco Unified SRSV-CUE 8.0.2 adds support for the SM-SRE-900-K9 module. This module is a Services Ready Engine (SRE) module supported on the following router models:
•
Cisco 2911
•
Cisco 2921
•
Cisco 2951
•
Cisco 3925
•
Cisco 3945
•
Cisco 3925E
•
Cisco 3945E
For more information, see the Cisco SRE Service Module Configuration and Installation Guide.
New Features Supported in Cisco Unified SRSV-CUE 8.0.2
Cisco Unified SRSV-CUE 8.0.2 supports the following new features:
New Language Support
Cisco Unified SRSV-CUE Release 8.0.2 supports the following new languages:
•
Spanish (Europe)
•
Italian
•
Portuguese (Brazil)
•
Russian
•
Swedish
•
Turkish
Caveats
Caveats describe unexpected behavior in Cisco Unified SRSV-CUE Release 8.0. Severity 1 caveats are the most serious caveats. Severity 2 caveats are less serious. Severity 3 caveats are moderate caveats, and only selected severity 3 caveats are included in the caveats document.
•
Resolved Caveats for Cisco Unified SRSV-CUE Release 8.0.2
•
Open Caveats for Cisco Unified SRSV-CUE Release 8.0.1 and 8.0.2
Using the Bug Toolkit
To find the latest Cisco UMG caveat information, go to Bug Toolkit and search, by product, for Cisco Unified Messaging Gateway.
The following information is provided for each caveat:
•
Symptoms—A description of what is observed when the caveat occurs.
•
Conditions—The conditions under which the caveat has been known to occur.
•
Workaround—Solutions, if available, to counteract the caveat.
Note
You must have an account on Cisco.com to use the Bug Toolkit. If you do not have an account on Cisco.com, you can register to open an account by completing the online registration form.
Procedure
Step 1
Navigate to the Bug Toolkit URL: http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl
Step 2
Log in to Cisco.com.
Step 3
Click Launch Bug Toolkit.
Step 4
Under Select Product Category, choose Voice and Unified Communications from the drop-down menu.
Step 5
Under Select Products, scroll down and highlight Cisco Survivable Remote Site Voicemail.
Step 6
Click Search.
The Bug Toolkit displays a list of caveats that fit your search criteria.
Resolved Caveats for Cisco Unified SRSV-CUE Release 8.0.2
None.
Open Caveats for Cisco Unified SRSV-CUE Release 8.0.1 and 8.0.2
See the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl for the current open caveats.
Additional References
Table 13 lists the related documentation available for Cisco UMG Release 8.0.
All Cisco UMG documentation can be found at http://www.cisco.com/en/US/products/ps8605/tsd_products_support_series_home.html.
Table 14 lists the related documentation available for Cisco Unified SRSV-CUE Release 8.0 and Cisco Unity Express Release 8.0.
All Cisco Unity Express documentation can be found at http://www.cisco.com/en/US/products/sw/voicesw/ps5520/tsd_products_support_series_home.html.
Table 14 Cisco Unified SRSV-CUE and Cisco Unity Express Release 8.0 Documentation
Title DescriptionRelease Notes for Cisco Unified SRSV-CUE Release 8.0 (this document)
Contains system requirements and caveats for the Cisco Unified SRSV-CUE component.
Installation and Administration Guide for Cisco Unified SRSV-CUE Release 8.0
Contains installation, administration, maintenance, troubleshooting, and CLI information for the Cisco Unified SRSV-CUE component.
Software Activation for Cisco Unity Express 7.1 and Later Versions
Contains an overview of the software activation process.
Cisco Unity Express VoiceMail and Auto Attendant CLI Administrator Guide for 3.0 and Later Versions
Describes the set of Cisco Unity Express CLI commands and tasks for configuring, managing, and maintaining Cisco Unity Express applications, such as voice mail.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
DISCLAIMER FOR RECORDING A CONVERSATION
The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve, or record phone conversations or other sound activities, whether or not contemporaneous with transmission, may be illegal in certain circumstances under federal, state and/or local laws. Legal advice should be sought prior to implementing any practice that monitors or records any phone conversation. Some laws require some form of notification to all parties to a phone conversation, such as by using a beep tone or other notification method or requiring the consent of all parties to the phone conversation, prior to monitoring or recording the phone conversation. Some of these laws incorporate strict penalties. In cases where local laws require a periodic beep while a conversation is being recorded, the Cisco Unity Express voice-mail system provides a user with the option of activating "the beep." Prior to activating the Cisco Unity Express live record function, check the laws of all applicable jurisdictions. This is not legal advice and should not take the place of obtaining legal advice from a lawyer. IN ADDITION TO THE GENERAL DISCLAIMER THAT ACCOMPANIES THIS CISCO UNITY EXPRESS PRODUCT, CISCO ADDITIONALLY DISCLAIMS ANY AND ALL LIABILITY, BOTH CIVIL AND CRIMINAL, AND ASSUMES NO RESPONSIBILITY FOR THE UNAUTHORIZED AND/OR ILLEGAL USE OF THIS CISCO UNITY EXPRESS PRODUCT. THIS DISCLAIMER OF LIABILITY INCLUDES, BUT IS NOT NECESSARILY LIMITED TO, THE UNAUTHORIZED AND/OR ILLEGAL RECORDING AND MONITORING OF TELEPHONE CONVERSATIONS IN VIOLATION OF APPLICABLE FEDERAL, STATE AND/OR LOCAL LAWS.
CCDE, CCENT, CCSI, Cisco Eos, Cisco Explorer, Cisco HealthPresence, Cisco IronPort, the Cisco logo, Cisco Nurse Connect, Cisco Pulse, Cisco SensorBase, Cisco StackPower, Cisco StadiumVision, Cisco TelePresence, Cisco TrustSec, Cisco Unified Computing System, Cisco WebEx, DCE, Flip Channels, Flip for Good, Flip Mino, Flipshare (Design), Flip Ultra, Flip Video, Flip Video (Design), Instant Broadband, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn, Cisco Capital, Cisco Capital (Design), Cisco:Financed (Stylized), Cisco Store, Flip Gift Card, and One Million Acts of Green are service marks; and Access Registrar, Aironet, AllTouch, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Lumin, Cisco Nexus, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, Continuum, EtherFast, EtherSwitch, Event Center, Explorer, Follow Me Browsing, GainMaker, iLYNX, IOS, iPhone, IronPort, the IronPort logo, Laser Link, LightStream, Linksys, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, PCNow, PIX, PowerKEY, PowerPanels, PowerTV, PowerTV (Design), PowerVu, Prisma, ProConnect, ROSA, SenderBase, SMARTnet, Spectrum Expert, StackWise, WebEx, and the WebEx logo are registered trademarks of Cisco and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1002R)
Copyright © 2010, Cisco Systems, Inc. All rights reserved.
Feedback