Table Of Contents
Systems Release Notes for
IP Communications Systems
Test Release 4.2
This document comprises the IP Communications (IPC) Systems Test release notes for voice systems built upon Cisco CallManager 4.1(3)SR1, IBM/Lotus Domino, and Cisco EGW 2200. It is standard methodology for Cisco Systems to perform systems-wide testing of IP Communications, supplementing the systems test performed on each IPC product.
A major deliverable of the IPC Systems Test is a recommendation of compatible software releases verified by the test. Customers that have deployed or are planning to deploy multiple voice application and voice infrastructure products in their network can adopt these recommendations. These recommendations are not exclusive, and are in addition to inter-operability recommendations for each of the individual voice application or voice infrastructure products.
IP Contact Center (IPCC) components have also been tested. For additional information, please refer to these documents at the following URL:
•Systems Release Notes for IPCC Enterprise: IP Communications Systems Test Release 4.2
•Systems Test Architecture Reference Manual for IPCC Enterprise
The tested systems comprise a suite of IPC solutions containing a validated set of the following components: Cisco CalManager, Cisco Unity (IBM/Lotus Domino), Cisco EGW 2200, Cisco Voice Gateways, Cisco Catalyst Voice Gateways, Cisco routers, and Cisco Catalyst switches.
Access the documentation suite for voice products at: http://www.cisco.com/univercd/cc/td/doc/product/voice/
Access the latest software upgrades and release notes for Cisco CallManager 4.1(3)SR1 at:
Access the latest software upgrades and release notes for Cisco EGW 2200 1.1(2)P11 at:
Access the latest software upgrades and release notes for IOS Routers and Gateways on Cisco Connection Online (CCO) at: http://www.cisco.com/kobayashi/sw-center/sw-ios.shtml
Access the latest software upgrades and release notes for Catalyst Switches on Cisco Connection Online (CCO) at: http://www.cisco.com/kobayashi/sw-center/sw-lan.shtml
Install and Upgrade Documentation
The components of this solution, including the platforms tested, are discussed in the Systems Test Architecture Reference Manual for EMEA IPT at the following URL:
Refer to this manual for the specific versions of the components tested and links to relevant documentation for installation and configuration procedures.
For additional information on specific hardware recommendations or bills of material for each product, refer to the links to product documentation mentioned in the previous section.
Release Versions of Components
Table 1 lists the recommended software release versions. Table 2 lists the recommended software versions for Third Party Applications and Components. Table 3 lists the firmware versions for Cisco IP Phones in IP Communications Systems Test Release 4.2.
The tables in this section list the recommended software and firmware releases based on the IP Communications Systems Test Release 4.2 for North America IPT. Note that not every rebuild is tested as part of the IP Communications Systems Test. Therefore, additional regression testing in a customer or Cisco-specific certification lab is recommended before deployment.
When deploying IP Communications in a customer environment, please remember the following:
•At the minimum, customers should deploy the software release recommended in these tables.
•For CSA, customers should use the latest engine and policy release. CSA software is available at:
•For other software components, customers should use the most current rebuild of a maintenance release. For IOS, information about the latest releases, including deferral advisories, is available at:
•If the recommended release has been deferred to a subsequent release, customers should use the subsequent release.
•Before deploying a release, examine the open caveats in the chosen release to determine if any will impact your implementation. Open caveats can be viewed through the Bug Toolkit, located at:
•Deploy the chosen release in a lab environment that uses the same product components as the customer's product components before moving it to a production environment.
Software Version Matrix
Table 1 Software Release Versions for IP Communications Systems Test Release 4.2 for EMEA IPT
Component Release Version
Cisco CallManager—Cisco IP Telephony Operating System
Cisco Unity, TSP
Cisco IP Telephony Locale Installer
Cisco CallManager Express
3.3 / 12.4(3b)
Cisco IP Manager Assistant
Survivable Remote Site Telephony (SRST)
3.3 / 12.4(3b)
IP/VC (3511 MCU with integrated EMP)
IPVC (3511 BRI video gateway)
IP/VC (3521/3526 PRI video gateway)
Cisco 3725/3745 (gatekeeper)
Cisco 1751 (voice/data gateway)
Cisco 1760 (voice/data gateway)
Cisco 2610XM, 2611XM, 2620XM, 2621XM, 2650XM, 2651XM, 2691 (voice/data gateway)
Cisco 3660 (voice/data gateway)
Cisco 3725, 3745 (voice/data gateway)
Cisco 7206 (voice/data gateway)
Cisco Catalyst 3524 (access switch)
Cisco Catalyst 3550 (access switch)
Cisco Catalyst 4506 (access switch)
Cisco Catalyst 6506, 6509 (voice access switch, supervisor 2 / MSFC2)
CatOS 8.4(4) / 12.1(26)E3
Cisco Catalyst Communications Media Module (CMM)
CatOS 8.4(4) / 12.4(3a)
Cisco Catalyst 6506, 6509 (core switch, supervisor 2)
CatOS 8.4(4) /
Cisco Catalyst 6608, 6624 (voice gateway)
Bundled with Cisco CallManager
See "Firmware Version Matrix"
Cisco VG248 (analog voice gateway)
Cisco ATA 186, 188 (analog telephony adaptor)
Cisco Security Agent Management Policy—Cisco CallManager
1.1(0) or later
Cisco Security Agent Management Policy—Cisco Unity
1.1(4a) or later
CiscoWorks 2000 ITEM
Cisco VT Advantage
Cisco Aironet Access Point (AP) 1200G
Cisco IP Communicator
Cisco IP SoftPhone
Cisco IP Phones models 7902G, 7905G, 7910G, 7912G, 7920, 7935, 7936, 7940G, 7960G, 7970G
Bundled with Cisco CallManager
See "Firmware Version Matrix"
Software Version Matrix for Third Party Components
Firmware Version Matrix
This section includes the following topics:
•Resolved Caveats—Severity 1, 2, and 3 defects, which are resolved now but the fix may not be included in the recommended component versions of IP Communications Systems Test Release 4.2 for EMEA IPT. Use the link provided with each resolved caveat to determine the version of the software in which the fix is included (in the First Fixed-In Version field).
•Open Caveats—Severity 1, 2, and selected 3 defects in this release of
IP Communications Systems Test Release 4.2 and previous releases for EMEA IPT.
If you have an account with Cisco.com (Cisco Connection Online), you can use the Bug Toolkit to find caveats of any severity for any release.
To access the Bug Toolkit, perform either of these actions:
Go to this URL: http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
Log in to Cisco.com, click Technical Support, click Tools & Utilities, and then click Software Bug Toolkit under Troubleshooting Tools.
Table 4 lists defects, which are resolved now but the fix may not be included in the recommended component versions of IP Communications Systems Test Release 4.2 for EMEA IPT. To determine the version of the software in which the fix is included (in the First Fixed-In Version field), click on the Identifier of each resolved caveat. You will be taken to the Bug Toolkit information for that caveat.
Table 5 lists known caveats related to the testing of IP Communications Systems Test Release 4.2 and previous releases for EMEA IPT, which were not resolved at the time of this recommendation.
This section includes important notes related to the testing of IP Communications Systems Test Release 4.2 for EMEA IPT. For additional information, refer to the "Troubleshooting and Technical Tips" chapter in the Systems Test Architecture Reference Manual for EMEA IPT.
Considerations when using IP-to-IP Gateways
When using IP-to-IP gateways, incoming dial peers must be configured to provide codec, Fax, and DTMF selection for incoming calls.
Unacceptable characters in the URL for accessing the Cisco CallManager Admin Tool
Do not include the underscore "_" character in Cisco CallManager host names, domain names, or aliases in the URL when accessing the Cisco CallManager Admin Tool. The Cisco CallManager Administration interface responds with an error message and the Line Group page and other pages fail to display. This is because the underscore character is not listed in RFC 1123.
EGW documentation does not correctly define Call Limit feature for an EGW call
The call counter for the EGW (an internal process) tracks the number of times routing analysis has occurred while attempting to terminate one call. For example, for each call that is attempted, if three signaling paths or routes are available, the call counter increments by a count of 3.
Therefore, an EGW call in the Call Limit context can be defined as being multiplied by the number of routes available. This is also relevant to the Media gateway (MGW), H.323, SIP and Route Plan, which support the Call Limit feature.
Domino mail databases might get corrupted during Cisco Unity failover
During manual failovers of the Cisco Unity server, voice mail that is temporarily stored on it and delivered to the Domino mail server at a certain rate (30 messages/second) can rarely corrupt the mail database.
This problem was observed with Unity Version 4.0(5) and Domino R5.0.11 running on a 1.8Ghz single processor server. The problem disappeared during investigation and the database was no longer corrupted. Any attempts to reproduce this particular issue were unsuccessful.
Upgrading to Domino R6.5 and using more powerful server hardware might eliminate the risk.
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Systems Release Notes for EMEA IPT: IP Communications Systems Test Release 4.2
Copyright © 2005 Cisco Systems, Inc. All right reserved.