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Release Notes for Cisco Unified SRST Manager Release 9.0

System Requirements for Cisco Unified SRST Manager Release 9.0

Specifications-based Platforms

System Requirements

VMware feature support

Tested Reference Configuration Platforms

Hardware Supported by Cisco Unified SRST Manager Release 9.0

Compatibility Matrix

File Package (OVA Download)

New Features and Enhancements

Licensing

Limitations

Caveats

Using the Bug Toolkit

Open Caveats for Cisco Unified SRST Manager Release 9.0

Additional References

Obtaining Documentation and Submitting a Service Request


Release Notes for Cisco Unified SRST Manager Release 9.0

Last updated: August 30, 2012
OL-27480-01

These release notes support Cisco Unified SRST Manager Release 9.0.

These release notes contain the following sections:

•System Requirements for Cisco Unified SRST Manager Release 9.0

•New Features and Enhancements

•Licensing

•Limitations

•Caveats

•Additional References

•Obtaining Documentation and Submitting a Service Request

System Requirements for Cisco Unified SRST Manager Release 9.0

Cisco Unified SRST Manager Release 9.0 operates within a VMWare ESXi virtualized environment. The software is packaged as an OVA template for installation within the ESXi environment (4.1 or 5.0). To learn more about Unified Communications in a virtualized environment, see Unified Communications in a Virtualized Environment.

This section contains the following information:

•Specifications-based Platforms

•Tested Reference Configuration Platforms

•Compatibility Matrix

•File Package (OVA Download)

Specifications-based Platforms

System Requirements

See Table 1 for specs-based information on server hardware and VMware feature requirements for operating Cisco Unified SRST Manager.

Table 1


Specifications-based Server System Requirements

VMware feature support

Cisco Unified SRST Manager requires VMware ESXi 4.1 or 5.0.

Additional feature support information is available from:

http://docwiki.cisco.com/wiki/Implementing_Virtualization_Deployments#VMware_Feature_Support

Tested Reference Configuration Platforms

This section provides information about tested reference configuration platforms. For extensive information about tested reference configurations (TRC), including details about specific server models, see: http://docwiki.cisco.com/wiki/Tested_Reference_Configurations_%28TRC%29

Hardware Supported by Cisco Unified SRST Manager Release 9.0

The following tested reference configurations are supported by Cisco Unified SRST Manager Release 9.0:

•Cisco UCS B-Series Blade Servers

•Cisco UCS C260 M2 Rack-Mount Server Tested Reference Configuration 1

•Cisco UCS C210 Rack-Mount Servers

•Cisco UCS C200 Rack-Mount Servers

For more detailed information on supported tested reference configurations, see Installation and Upgrade Guide for Cisco Unified SRST Manager Release 9.0.

Compatibility Matrix

For the Cisco Unified SRST Manager Release 9.0 compatibility matrix, see:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/srst_mgr/compatibility/srst_mgr_compat.html

File Package (OVA Download)

Cisco Unified SRST Manager Release 9.0 is packaged as an OVA template for installation within the ESXi environment (4.1 or 5.0). To simplify the installation process, the OVA file includes the following:

•Virtual machine system settings preconfigured for Cisco Unified SRST Manager

•Cisco Unified SRST Manager software

The file package is available for download at:

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps2169/index.html

For more information on downloading the OVA file package, see Installation and Upgrade Guide for Cisco Unified SRST Manager Release 9.0.

New Features and Enhancements

This section describes new features and enhancements in Cisco Unified SRST Manager Release 9.0.

•COR support for SIP phones

•Failover Support for SIP Phones

–Added failover support for SIP phones

–Both SCCP and SIP phones will be provisioned on the branch router

•MGCP Dial Plan

•Option to Configure as a CME or as a traditional SRST

–Added option to configure as enhanced CME features with reduced number of phones and extension support or to configure as SRST with basic telephony features and greater number phones and extension support.

•SNR, MoH

•Virtualization

Licensing

Cisco Unified SRST Manager is licensed software, provided without charge to Cisco customers, for use in the Enhanced Survivable Remote Site Telephony (E-SRST) solution. Installation requires acceptance of the terms of the license.

Limitations

For information about Cisco Unified SRST Manager limitations, see:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/srst_mgr/rel9_0/admin_gd/overview.html

Caveats

Caveats describe unexpected behavior in Cisco Unified SRST Manager Release 9.0. Severity 1 caveats are the most serious caveats. Severity 2 caveats are less serious. Severity 3 caveats are moderate caveats, and only selected severity 3 caveats are included in the caveats document.

•Using the Bug Toolkit

•Open Caveats for Cisco Unified SRST Manager Release 9.0

Using the Bug Toolkit

To find the latest Cisco Unified SRST Manager Release 9.0 caveat information, open the Bug Toolkit and search, by product, for Cisco Unified Survivable Remote Site Telephony.

The following information is provided for each caveat:

•Symptoms—A description of what is observed when the caveat occurs.

•Conditions—The conditions under which the caveat has been known to occur.

•Workaround—Solutions, if available, to counteract the caveat.

Note You must have an account on Cisco.com to use the Bug Toolkit. If you do not have an account on Cisco.com, you can register to open an account by navigating to the Bug Toolkit URL and completing the online Cisco.com registration form.

Procedure for Viewing Caveats for Cisco Unified SRST Manager

Step 1 Navigate to the Bug Toolkit URL: http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl

Step 2 Log in to Cisco.com.

Step 3 Click Launch Bug Toolkit.

Step 4 Under Select Product Category, choose Voice and Unified Communications from the drop-down menu.

Step 5 Choose Cisco Unified SRST Manager Release.

Step 6 (Optional) If you want to search the for keywords, enter the keyword or phrase.

Step 7 Click Use default settings.

Step 8 Click Search.

The Bug Toolkit displays a list of caveats that fit your search criteria.

Open Caveats for Cisco Unified SRST Manager Release 9.0

Note See the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl for the most current open caveats.

Table 2 lists caveats that are open in Cisco Unified SRST Manager Release 9.0.

Table 2 Open Caveats in Cisco Unified SRST Manager Release 9.0

Bug ID
Summary
Additional Information

CSCub59374

If cookies not enabled in browser, Cisco Unified SRST Manager logs out.

Symptom    The Cisco Unified SRST Manager GUI logs out if cookies are not enabled in the browser.

Conditions   Any browser configured not to accept cookies from websites.

Workaround   Configure the browser to accept cookies.

CSCub68417

Occasionally provisioning of a few sites fails while doing bulk provisioning

Symptom    Occasionally provisioning of a few sites fails, with the error, "Error while updating telephony/srst configuration."

In some cases, there is incomplete provisioning of phones on sites with the following error: "Unable to create phone for site."

Conditions   Can occur during bulk provisioning of many sites (for example, 500 or more) with many phones at each site.

Workaround   Select the failed sites and provision again.

CSCub88423

"shutdown" CLI does not shutdown Cisco Unified SRST Manager

Symptom    The "shutdown" CLI does not shut down Cisco Unified SRST Manager. After issuing the "shutdown" CLI, Cisco Unified SRST Manager processes stop, but the virtual machine does not completely shutdown.

Conditions   This occurs occasionally.

Workaround   After issuing the "shutdown" CLI, power off the Cisco Unified SRST Manager VM from the VMware management application (such as vSphere Client or vCenter application).


Additional References

Table 3 lists the related documentation available for Cisco Unified SRST Manager Release 9.0.

Table 3 Cisco Unified SRST Manager Release 9.0 Documentation

Documentation
Title

Installation and Upgrade Guide for Cisco Unified SRST Manager Release 9.0

Contains information about installing Cisco Unified SRST Manager Release 9.0.

Administration Guide for Cisco Unified SRST Manager Release 9.0

Contains administrator information for Cisco Unified SRST Manager Release 9.0. Includes information about the following:

•Tasks that are performed from the GUI, including the online help

•Tasks that are performed from the CLI

•CLI command information for commands that are specific to Cisco Unified SRST Manager Release 9.0.

•Maintenance

Cisco Unified SRST Manager Compatibility Matrix

Describes the software and platforms compatible with Cisco Unified SRST Manager.


Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

DISCLAIMER FOR RECORDING A CONVERSATION

The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve, or record phone conversations or other sound activities, whether or not contemporaneous with transmission, may be illegal in certain circumstances under federal, state and/or local laws. Legal advice should be sought prior to implementing any practice that monitors or records any phone conversation. Some laws require some form of notification to all parties to a phone conversation, such as by using a beep tone or other notification method or requiring the consent of all parties to the phone conversation, prior to monitoring or recording the phone conversation. Some of these laws incorporate strict penalties. In cases where local laws require a periodic beep while a conversation is being recorded, the Cisco Unity Express voice-mail system provides a user with the option of activating "the beep." Prior to activating the Cisco Unity Express live record function, check the laws of all applicable jurisdictions. This is not legal advice and should not take the place of obtaining legal advice from a lawyer. IN ADDITION TO THE GENERAL DISCLAIMER THAT ACCOMPANIES THIS CISCO UNITY EXPRESS PRODUCT, CISCO ADDITIONALLY DISCLAIMS ANY AND ALL LIABILITY, BOTH CIVIL AND CRIMINAL, AND ASSUMES NO RESPONSIBILITY FOR THE UNAUTHORIZED AND/OR ILLEGAL USE OF THIS CISCO UNITY EXPRESS PRODUCT. THIS DISCLAIMER OF LIABILITY INCLUDES, BUT IS NOT NECESSARILY LIMITED TO, THE UNAUTHORIZED AND/OR ILLEGAL RECORDING AND MONITORING OF TELEPHONE CONVERSATIONS IN VIOLATION OF APPLICABLE FEDERAL, STATE AND/OR LOCAL LAWS.

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Copyright © 2012, Cisco Systems, Inc. All rights reserved.