Configuration Guide for Cisco Unified MeetingPlace Release 8.5 - Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service [Cisco Unified MeetingPlace]

Table Of Contents

Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service

About the Cisco Unified MeetingPlace Web Master Service

Stopping the Web Master Service

Starting the Web Master Service

Restarting the Web Master Service

Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service

Release 8.5

Revised: September 19, 2011 3:25 pm

Note This topic does not apply to deployments in which users schedule meetings from the Cisco WebEx site. For information about Cisco WebEx integration deployments, see the Planning Guide for Cisco Unified MeetingPlace at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/
products_implementation_design_guides_list.html.

•About the Cisco Unified MeetingPlace Web Master Service

•Stopping the Web Master Service

•Starting the Web Master Service

•Restarting the Web Master Service

About the Cisco Unified MeetingPlace Web Master Service

The Cisco Unified MeetingPlace Web Master Service is a Windows master service on the Web Server that manages and monitors the following:

•Cisco Unified MeetingPlace Agent Service

•Cisco Unified MeetingPlace Audio Service

•Cisco Unified MeetingPlace Connect Gateway

•Cisco Unified MeetingPlace Replication Service

•Cisco Unified MeetingPlace Gateway for WebEx

It also configures the MeetingPlace Web (MPWEB) database and the MPWEB slave databases.

If your system was migrated from a previous release, then the Cisco Unified MeetingPlace Web Master Service also manages and monitors the following:

•Cisco Unified MeetingPlace Connect Application Service

•Cisco Unified MeetingPlace Flash Media Administration Server

•Cisco Unified MeetingPlace Flash Media Server

The master service is turned on automatically after any reboot or upgrade, at which point it monitors all subsidiary services and runs a database configuration and import tool. If the database version is not up to date, the tool updates the database schema. Similarly, if the database needs to import new strings, the tool imports them. If any services fail, the master service automatically restarts and a major alarm is sent to the Cisco Unified MeetingPlace Application Server.

Related Topics

•Synchronizing the Time Between the Web Server and the NTP Server Via the Web Master Service and Windows Time Service in the Configuring Time and Time Zones for Cisco Unified MeetingPlace module

Stopping the Web Master Service

You must stop the Cisco Unified MeetingPlace Web Master Service before you complete certain procedures, including Gateway SIM upgrades and configuration changes.

Procedure

Step 1 Go to the Windows Start menu on the Web Server.

Step 2 Select Settings > Control Panel > Administrative Tools > Services.

Step 3 Right-click Cisco Unified MeetingPlace Web Master Service and select Stop.

Some Cisco Unified MeetingPlace gateway services, such as the Gateway SIM and IIS Admin Service, need to be stopped separately.

Step 4 (Optional) To stop an individual service that is still running, right-click the service and select Stop.

Step 5 Close the Services control panel.

Related Topics

•Starting the Web Master Service

Starting the Web Master Service

Procedure

Step 1 Go to the Windows Start menu on the Web Server.

Step 2 Select Settings > Control Panel > Administrative Tools > Services.

Step 3 Right-click Cisco Unified MeetingPlace Web Master Service and select Start.

Step 4 Close the Services control panel.

Related Topics

•Stopping the Web Master Service

Restarting the Web Master Service

Procedure

Step 1 Go to the Windows Start menu on the Web Server.

Step 2 Select Settings > Control Panel > Administrative Tools > Services.

Step 3 Right-click Cisco Unified MeetingPlace Web Master Service and select Restart.

Step 4 Close the Services control panel.

Related Topics

•About the Cisco Unified MeetingPlace Web Master Service

•Synchronizing the Time Between the Web Server and the NTP Server Via the Web Master Service and Windows Time Service in the Configuring Time and Time Zones for Cisco Unified MeetingPlace module

	Configuration Guide for Cisco Unified MeetingPlace Release 8.5
	Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service
Configuration Guide for Cisco Unified MeetingPlace Release 8.5 Quick Start Configuration Basic Voice and Video Conferencing Web Scheduling Interface for Scheduling and Joining Meetings Configuring a Multinode System with Two EMS Nodes Basic System Configuration Signing In to the Administration Center Installing and Managing Licenses Configuring Access Phone Numbers and Notification Labels Configuring Languages Configuring Meetings Configuring Ad-Hoc Conferencing Configuring Email Notifications Configuring Audio and Video Recordings Configuring Attendant Settings Managing your Multinode Topology for Cisco Unified MeetingPlace User and Endpoint Configuration Configuring User Profiles and User Groups Configuring Directory Service Changing the User Status in User Profiles Configuring Endpoints Call Configuration Configuring Call Control Configuring Dial-Out Features Configuring the Auto Attend Feature Configuring Direct Inward Dial Web Server Configuration Configuring the Cisco Unified MeetingPlace Gateway System Integrity Manager Connecting the Application Server to a Web Server Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service Configuring Audio Conversion Configuring the Web Server for Optimal Data Storage Configuring User Authentication for the Web Server Configuring Segmented Meeting Access Configuring the SQL Server for the Web Server Monitoring and Maintaining the Web Server MeetingPlace Conference Manager Installing MeetingPlace Conference Manager Signing In to MeetingPlace Conference Manager Modifying the List of Available Servers Searching for Meetings Scheduling Meetings Monitoring Active Meetings Updating User Information Integrating with Cisco WebEx Integrating with Cisco WebEx Integrating WebEx-Managed Deployments with Cisco WebEx Integrating MeetingPlace-Managed Deployments with Cisco WebEx Configuring Recordings for Cisco WebEx Integration Integrating with Microsoft Outlook Enabling Scheduling from Microsoft Outlook Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the User Web Interface Cisco Integrations Integrating with Cisco Unified Communications Manager Integrating with Cisco Unified Personal Communicator Integrating with Cisco Unified IP Phone Integrating with Cisco Unity Connection Security Securing the System Configuring SSL for the Application Server Configuring Security Features for the Web Server User Authentication Changing System Administrator Passwords Advanced Configuration Backing Up, Archiving, and Restoring Data on the Application Server Configuring Application Server Failover Importing Data Configuring SNMP Configuring SNMP on the Cisco Unified MeetingPlace Cisco WebEx Node Maintenance Configuring Maintenance Windows Running Reports and Exporting Data Sending Email Blasts Configuring Time and Time Zones Maintaining the Database User Interface Customization Configuring Flex Fields Customizing Email Notifications Customizing Music and Voice Prompts Customizing the User Web Interface Troubleshooting Using Alarms and Logs Password Recovery Troubleshooting User Access Issues Troubleshooting Phone Issues Troubleshooting Video Issues Troubleshooting Topology Management Issues Troubleshooting Email Notifications Troubleshooting the Cisco Unified MeetingPlace Web Server Troubleshooting SSL for the Application Server Troubleshooting the Integration with Cisco WebEx Troubleshooting Directory Services Troubleshooting Scheduling from Microsoft Outlook Troubleshooting Microsoft Outlook Calendar Notifications for Meetings Scheduled from the User Web Interface Troubleshooting Time Issues with Cisco Unified MeetingPlace About Microsoft System Updates or Patches and the Cisco MCS Reference Information Administration Center Page References Web Administration References MeetingPlace Conference Manager References Using the Command-Line Interface (CLI) on the Application Server Using the Command-Line Interface (CLI) on the Cisco WebEx Node Raw Data Export and Import Specifications Time Zone Codes Time Zone Mapping Between Cisco WebEx and Cisco Unified MeetingPlace Application Server File Locations Accessibility Features in the Administration Center	Download this chapter Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service Feedback Table Of Contents Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service About the Cisco Unified MeetingPlace Web Master Service Stopping the Web Master Service Starting the Web Master Service Restarting the Web Master Service Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service Release 8.5 Revised: September 19, 2011 3:25 pm Note This topic does not apply to deployments in which users schedule meetings from the Cisco WebEx site. For information about Cisco WebEx integration deployments, see the Planning Guide for Cisco Unified MeetingPlace at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/ products_implementation_design_guides_list.html. •About the Cisco Unified MeetingPlace Web Master Service •Stopping the Web Master Service •Starting the Web Master Service •Restarting the Web Master Service About the Cisco Unified MeetingPlace Web Master Service The Cisco Unified MeetingPlace Web Master Service is a Windows master service on the Web Server that manages and monitors the following: •Cisco Unified MeetingPlace Agent Service •Cisco Unified MeetingPlace Audio Service •Cisco Unified MeetingPlace Connect Gateway •Cisco Unified MeetingPlace Replication Service •Cisco Unified MeetingPlace Gateway for WebEx It also configures the MeetingPlace Web (MPWEB) database and the MPWEB slave databases. If your system was migrated from a previous release, then the Cisco Unified MeetingPlace Web Master Service also manages and monitors the following: •Cisco Unified MeetingPlace Connect Application Service •Cisco Unified MeetingPlace Flash Media Administration Server •Cisco Unified MeetingPlace Flash Media Server The master service is turned on automatically after any reboot or upgrade, at which point it monitors all subsidiary services and runs a database configuration and import tool. If the database version is not up to date, the tool updates the database schema. Similarly, if the database needs to import new strings, the tool imports them. If any services fail, the master service automatically restarts and a major alarm is sent to the Cisco Unified MeetingPlace Application Server. Related Topics •Synchronizing the Time Between the Web Server and the NTP Server Via the Web Master Service and Windows Time Service in the Configuring Time and Time Zones for Cisco Unified MeetingPlace module Stopping the Web Master Service You must stop the Cisco Unified MeetingPlace Web Master Service before you complete certain procedures, including Gateway SIM upgrades and configuration changes. Procedure Step 1 Go to the Windows Start menu on the Web Server. Step 2 Select Settings > Control Panel > Administrative Tools > Services. Step 3 Right-click Cisco Unified MeetingPlace Web Master Service and select Stop. Some Cisco Unified MeetingPlace gateway services, such as the Gateway SIM and IIS Admin Service, need to be stopped separately. Step 4 (Optional) To stop an individual service that is still running, right-click the service and select Stop. Step 5 Close the Services control panel. Related Topics •Starting the Web Master Service Starting the Web Master Service Procedure Step 1 Go to the Windows Start menu on the Web Server. Step 2 Select Settings > Control Panel > Administrative Tools > Services. Step 3 Right-click Cisco Unified MeetingPlace Web Master Service and select Start. Step 4 Close the Services control panel. Related Topics •Stopping the Web Master Service Restarting the Web Master Service Procedure Step 1 Go to the Windows Start menu on the Web Server. Step 2 Select Settings > Control Panel > Administrative Tools > Services. Step 3 Right-click Cisco Unified MeetingPlace Web Master Service and select Restart. Step 4 Close the Services control panel. Related Topics •About the Cisco Unified MeetingPlace Web Master Service •Synchronizing the Time Between the Web Server and the NTP Server Via the Web Master Service and Windows Time Service in the Configuring Time and Time Zones for Cisco Unified MeetingPlace module
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