Configuration Guide for Cisco Unified MeetingPlace Release 8.5 - Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the User Web Interface [Cisco Unified MeetingPlace]

Table Of Contents

Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the MeetingPlace Web Scheduling Interface

Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

How to Enable Cisco Unified MeetingPlace to Send Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server

Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server

Configuring Cisco Unified MeetingPlace to Support TLS Encryption

Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server

Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the MeetingPlace Web Scheduling Interface

Release 8.5

Revised: March 4, 2013 5:06 pm

This document describes the Microsoft Outlook back-end integration, which enables Cisco Unified MeetingPlace to send Microsoft Outlook calendar notifications for meetings that are scheduled from the MeetingPlace web scheduling interface.

This document does not describe the Microsoft Outlook front-end integration, which enables users to schedule, reschedule, and cancel meetings from the Microsoft Outlook calendar. For information about Microsoft Outlook front-end integration, see the Enabling Cisco Unified MeetingPlace Scheduling from Microsoft Outlook module.

•Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

•Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

•How to Enable Cisco Unified MeetingPlace to Send Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

•If you are upgrading your Cisco Unified MeetingPlace system, make sure that you complete the relevant tasks in the "Upgrading and Migration" section of the Installation, Upgrade, and Migration Guide for Cisco Unified MeetingPlace Release 8.5.

•Complete Configuring Email Notifications for Cisco Unified MeetingPlace on MeetingPlace-Scheduled and Audio-Only Deployments module.

•For users to receive complete and correct Cisco Unified MeetingPlace notifications in Microsoft Outlook, you must set up the email accounts in the Microsoft Outlook client to use the Server Type option called "Microsoft Exchange." Cisco Unified MeetingPlace for Microsoft Outlook does not support other server types, such as POP3.

Related Topics

•Installing and Managing Licenses for Cisco Unified MeetingPlace module

•Configuring SSL for the Cisco Unified MeetingPlace Application Server module

Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

•Do not delete items from the Cisco Unified MeetingPlace-dedicated mailbox on the Microsoft Exchange Server, including the Deleted Items folder. The system automatically deletes the inbox periodically.

•HTML-formatted Microsoft Outlook calendar notifications will not include any graphics.

•On the Microsoft Outlook scheduling tab, users will see only the invitees whose user profiles have the same configuration for all of these fields:

–Email type and format

–Language

To enable users to see a complete list of invitees, set the Include invitee list when scheduled from web user profile field to Yes for all users who schedule meetings.

•If you set up Cisco Unified MeetingPlace user profiles with the fields Can send notifications, Can receive notifications, and Send if meeting changes to Yes, these settings apply only to meetings that users schedule through Cisco Unified MeetingPlace. These settings do not apply if users schedule Cisco Unified MeetingPlace meetings through Microsoft Outlook.

How to Enable Cisco Unified MeetingPlace to Send Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

•Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server

•Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server

•Configuring Cisco Unified MeetingPlace to Support TLS Encryption

•Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server

Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server

Complete this task to make sure that your Web Server does not have the Microsoft Outlook notification gateway installed.

Before You Begin

If you have a fresh new Cisco Unified MeetingPlace installation and have never upgraded your system, you can skip this task. Proceed to the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section.

Procedure

Step 1 Stop the Cisco Unified MeetingPlace Web Master Service.

Step 2 Select Start > Control Panel > Add/Remove Programs.

Step 3 Select the Cisco Unified MeetingPlace for Microsoft Outlook Gateway.

Step 4 Select Remove.

Step 5 Restart the Web Server.

Step 6 Check the list of programs in Add/Remove Programs to verify that the Cisco Unified MeetingPlace for Microsoft Outlook Gateway was successfully uninstalled.

Step 7 Repeat this procedure for each Web Server in the site.

Note When you restart the Web Server, all manual changes made to the registry are lost.

What To Do Next

•Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server

Related Topics

•Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service module

Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server

Before You Begin

•Read the following sections:

–Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

–Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web

•Complete the "Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server" section.

•Work with the Microsoft Exchange administrator to make sure that SMTP access to the Microsoft Exchange Server is allowed.

•For detailed instructions on how to perform any of these steps, see the documentation for your specific Microsoft Exchange Server.

Procedure

Step 1 Create a user on your Microsoft Windows domain, for example, "MeetingPlace."

Step 2 Create a mailbox for this user on the Microsoft Exchange Server.

Step 3 Write down the username and password for this email account.

Step 4 Make sure that this mailbox is allowed to send mail to itself.

Step 5 If the Microsoft Exchange Server is configured to disable anonymous access through SMTP, make sure that you grant the Send As permission for all users in the Enterprise for this mailbox.

The Send As permission enables each Microsoft Outlook calendar notification to appear to come from the meeting scheduler (instead of the Cisco Unified MeetingPlace-dedicated mailbox) for meetings that are scheduled from the Cisco Unified MeetingPlace web scheduling interface.

Step 6 Verify that the mailbox can send and receive messages.

What to Do Next

If TLS is enabled on your Microsoft Exchange Server, proceed to the "Configuring Cisco Unified MeetingPlace to Support TLS Encryption" section.

Otherwise, proceed to the "Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server" section.

Configuring Cisco Unified MeetingPlace to Support TLS Encryption

Perform this task if the Microsoft Exchange Server that you integrate with Cisco Unified MeetingPlace is configured to use Transport Layer Security (TLS).

Note TLS is enabled by default on Exchange 2010. This procedure is required if you are deploying Cisco Unified MeetingPlace in an environment that uses Exchange 2010.

Before You Begin

•Complete these prerequisite tasks. Refer to the documentation for your Microsoft Exchange Server.

–Verify that TLS is enabled on the Microsoft Exchange Server.

–Verify that the Microsoft Exchange Server can successfully receive email from the Internet.

–Make sure that IIS and SMTP on the Microsoft Exchange Server use the same certificate.

•Complete the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section.

Procedure

Step 1 Export the TLS certificate from the Microsoft Exchange Server by following these steps:

a. From your Microsoft Windows system, go to the Microsoft IIS Manager.

b. Go to the entry called Web Site and highlight the entry called Default Web Site.

Note Default Web Site is the generic name; it might have a different name on your system.

c. If you are using IIS 6.0 (on Windows Server 2003):

–Right click the Default Web Site entry to display the Properties dialog box.

–Select the Directory Security tab.

–Select View Certificate.

d. If you are using IIS 7.0 (on Windows Server 2008):

–Right click the Default Web Site entry to display the Edit Bindings dialog box.

–On the Site Bindings dialog select the https entry and click Edit.

–Under Edit Site Bindings click View.

e. Select the Details tab.

f. Select Copy to File. The system starts the certificate wizard.

g. Select No, do not export the private key and select Next.

h. Select DER encoded binary X.509 (.CER) and select Next.

i. Select Browse to choose a location to save the certificate. Enter a filename and select Save.

Step 2 Sign in to the Cisco Unified MeetingPlace Application Server CLI as the root user.

Step 3 Copy the certificate to $MP_ROOT/filename.cer, substituting the filename from Step 1 i.

Step 4 Move to the security directory by entering the following:

cd $MP_ROOT/jre/jre/lib/security

Step 5 Install the certificate by entering the following and substituting the filename from Step 1 i:

../../bin/keytool -keystore cacerts -import -alias exchangeIIS -file $MP_ROOT/filename

Note The default password for the JDK keytool is changeit.

Step 6 If the key length of the installed certificate is greater than 2048, complete these steps:

a. Go to http://java.sun.com/javase/downloads/index.jsp.

b. Download the "Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files 6."

c. Install this in the $MP_ROOT/jre/jre/lib/security directory.

Step 7 Restart the system by entering mpx_sys restart.

Step 8 Sign in to the Administration Center.

Step 9 Select System Configuration > Email Notifications > Exchange Server Configuration.

Step 10 Set the TLS enabled field to true.

Troubleshooting Tip

If you previously installed the Exchange certificate and need to install a new version, you must use the keytool -keystore cacerts -delete -alias exchangeIIS command to delete the existing certificate before installing the new certificate.

What to Do Next

Proceed to the "Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server" section.

Related Topics

•How to Sign in to the CLI on the Application Server in the Using the Command-Line Interface (CLI) on the Cisco Unified MeetingPlace Application Server module

•Exchange Server Configuration Page in the Administration Center Page References for Cisco Unified MeetingPlace module

Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server

Before You Begin

•Complete the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section.

•If TLS is enabled on your Microsoft Exchange Server, complete the "Configuring Cisco Unified MeetingPlace to Support TLS Encryption" section.

•Obtain this information about the Microsoft Exchange Server:

–Hostname or IP address

–Windows domain

–Username and password for the email account that you created in the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section.

•In an Application Server Failover deployment, the Application Server must be active in order to complete this task.

Procedure

Step 1 Sign in to the Cisco Unified MeetingPlace Administration Center.

Step 2 Select System Configuration > Email Notifications > Exchange Server Configuration.

Step 3 Configure the fields on the Exchange Server Configuration Page.

Step 4 Select Save.

Step 5 Select Test to verify the connection between Cisco Unified MeetingPlace and Microsoft Exchange.

Troubleshooting Tips

See License Error Appears During Exchange Server Configuration in the Troubleshooting Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Cisco Unified MeetingPlace Web module.

Verifying

Click Test to verify the connection between Cisco Unified MeetingPlace and Microsoft Exchange Server.

What to Do Next

•If you upgraded your Cisco Unified MeetingPlace system from an earlier release, run the Cisco Unified MeetingPlace-Microsoft Exchange migration process at /opt/cisco/meetingplace/migrationtools/current/notifications/migrateExchangeForICAL.sh.

Note The migration process might take a long time if many meetings need to be migrated. To speed up the migration process, delete old meetings from the Cisco Unified MeetingPlace-dedicated mailbox, and empty the Deleted Items folder. We recommend that the mailbox have fewer than 1360 appointment items or 32 KB of appointment data before you run the migration process.

•To enable users to receive meeting notifications as calendar appointments in Microsoft Outlook, specify a Microsoft Exchange option in the Email type and format user group or user profile fields.

See "Configuring User Preferences for Email Notifications" in the Configuring Email Notifications for Cisco Unified MeetingPlace on MeetingPlace-Scheduled and Audio-Only Deployments module.

•To customize the email notifications, proceed to Customizing Email Notifications for Cisco Unified MeetingPlaceon MeetingPlace-Scheduled and Audio-Only Deployments module.

Related Topics

•Exchange Server Configuration Page in the Administration Center Page References for Cisco Unified MeetingPlace module

	Configuration Guide for Cisco Unified MeetingPlace Release 8.5
	Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the User Web Interface
Configuration Guide for Cisco Unified MeetingPlace Release 8.5 Quick Start Configuration Basic Voice and Video Conferencing Web Scheduling Interface for Scheduling and Joining Meetings Configuring a Multinode System with Two EMS Nodes Basic System Configuration Signing In to the Administration Center Installing and Managing Licenses Configuring Access Phone Numbers and Notification Labels Configuring Languages Configuring Meetings Configuring Ad-Hoc Conferencing Configuring Email Notifications Configuring Audio and Video Recordings Configuring Attendant Settings Managing your Multinode Topology for Cisco Unified MeetingPlace User and Endpoint Configuration Configuring User Profiles and User Groups Configuring Directory Service Changing the User Status in User Profiles Configuring Endpoints Call Configuration Configuring Call Control Configuring Dial-Out Features Configuring the Auto Attend Feature Configuring Direct Inward Dial Web Server Configuration Configuring the Cisco Unified MeetingPlace Gateway System Integrity Manager Connecting the Application Server to a Web Server Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service Configuring Audio Conversion Configuring the Web Server for Optimal Data Storage Configuring User Authentication for the Web Server Configuring Segmented Meeting Access Configuring the SQL Server for the Web Server Monitoring and Maintaining the Web Server MeetingPlace Conference Manager Installing MeetingPlace Conference Manager Signing In to MeetingPlace Conference Manager Modifying the List of Available Servers Searching for Meetings Scheduling Meetings Monitoring Active Meetings Updating User Information Integrating with Cisco WebEx Integrating with Cisco WebEx Integrating WebEx-Managed Deployments with Cisco WebEx Integrating MeetingPlace-Managed Deployments with Cisco WebEx Configuring Recordings for Cisco WebEx Integration Integrating with Microsoft Outlook Enabling Scheduling from Microsoft Outlook Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the User Web Interface Cisco Integrations Integrating with Cisco Unified Communications Manager Integrating with Cisco Unified Personal Communicator Integrating with Cisco Unified IP Phone Integrating with Cisco Unity Connection Security Securing the System Configuring SSL for the Application Server Configuring Security Features for the Web Server User Authentication Changing System Administrator Passwords Advanced Configuration Backing Up, Archiving, and Restoring Data on the Application Server Configuring Application Server Failover Importing Data Configuring SNMP Configuring SNMP on the Cisco Unified MeetingPlace Cisco WebEx Node Maintenance Configuring Maintenance Windows Running Reports and Exporting Data Sending Email Blasts Configuring Time and Time Zones Maintaining the Database User Interface Customization Configuring Flex Fields Customizing Email Notifications Customizing Music and Voice Prompts Customizing the User Web Interface Troubleshooting Using Alarms and Logs Password Recovery Troubleshooting User Access Issues Troubleshooting Phone Issues Troubleshooting Video Issues Troubleshooting Topology Management Issues Troubleshooting Email Notifications Troubleshooting the Cisco Unified MeetingPlace Web Server Troubleshooting SSL for the Application Server Troubleshooting the Integration with Cisco WebEx Troubleshooting Directory Services Troubleshooting Scheduling from Microsoft Outlook Troubleshooting Microsoft Outlook Calendar Notifications for Meetings Scheduled from the User Web Interface Troubleshooting Time Issues with Cisco Unified MeetingPlace About Microsoft System Updates or Patches and the Cisco MCS Reference Information Administration Center Page References Web Administration References MeetingPlace Conference Manager References Using the Command-Line Interface (CLI) on the Application Server Using the Command-Line Interface (CLI) on the Cisco WebEx Node Raw Data Export and Import Specifications Time Zone Codes Time Zone Mapping Between Cisco WebEx and Cisco Unified MeetingPlace Application Server File Locations Accessibility Features in the Administration Center	Download this chapter Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the User Web Interface Feedback Table Of Contents Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the MeetingPlace Web Scheduling Interface Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web How to Enable Cisco Unified MeetingPlace to Send Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server Configuring Cisco Unified MeetingPlace to Support TLS Encryption Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the MeetingPlace Web Scheduling Interface Release 8.5 Revised: March 4, 2013 5:06 pm This document describes the Microsoft Outlook back-end integration, which enables Cisco Unified MeetingPlace to send Microsoft Outlook calendar notifications for meetings that are scheduled from the MeetingPlace web scheduling interface. This document does not describe the Microsoft Outlook front-end integration, which enables users to schedule, reschedule, and cancel meetings from the Microsoft Outlook calendar. For information about Microsoft Outlook front-end integration, see the Enabling Cisco Unified MeetingPlace Scheduling from Microsoft Outlook module. •Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web •Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web •How to Enable Cisco Unified MeetingPlace to Send Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web •If you are upgrading your Cisco Unified MeetingPlace system, make sure that you complete the relevant tasks in the "Upgrading and Migration" section of the Installation, Upgrade, and Migration Guide for Cisco Unified MeetingPlace Release 8.5. •Complete Configuring Email Notifications for Cisco Unified MeetingPlace on MeetingPlace-Scheduled and Audio-Only Deployments module. •For users to receive complete and correct Cisco Unified MeetingPlace notifications in Microsoft Outlook, you must set up the email accounts in the Microsoft Outlook client to use the Server Type option called "Microsoft Exchange." Cisco Unified MeetingPlace for Microsoft Outlook does not support other server types, such as POP3. Related Topics •Installing and Managing Licenses for Cisco Unified MeetingPlace module •Configuring SSL for the Cisco Unified MeetingPlace Application Server module Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web •Do not delete items from the Cisco Unified MeetingPlace-dedicated mailbox on the Microsoft Exchange Server, including the Deleted Items folder. The system automatically deletes the inbox periodically. •HTML-formatted Microsoft Outlook calendar notifications will not include any graphics. •On the Microsoft Outlook scheduling tab, users will see only the invitees whose user profiles have the same configuration for all of these fields: –Email type and format –Language To enable users to see a complete list of invitees, set the Include invitee list when scheduled from web user profile field to Yes for all users who schedule meetings. •If you set up Cisco Unified MeetingPlace user profiles with the fields Can send notifications, Can receive notifications, and Send if meeting changes to Yes, these settings apply only to meetings that users schedule through Cisco Unified MeetingPlace. These settings do not apply if users schedule Cisco Unified MeetingPlace meetings through Microsoft Outlook. How to Enable Cisco Unified MeetingPlace to Send Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web •Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server •Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server •Configuring Cisco Unified MeetingPlace to Support TLS Encryption •Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server Complete this task to make sure that your Web Server does not have the Microsoft Outlook notification gateway installed. Before You Begin If you have a fresh new Cisco Unified MeetingPlace installation and have never upgraded your system, you can skip this task. Proceed to the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section. Procedure Step 1 Stop the Cisco Unified MeetingPlace Web Master Service. Step 2 Select Start > Control Panel > Add/Remove Programs. Step 3 Select the Cisco Unified MeetingPlace for Microsoft Outlook Gateway. Step 4 Select Remove. Step 5 Restart the Web Server. Step 6 Check the list of programs in Add/Remove Programs to verify that the Cisco Unified MeetingPlace for Microsoft Outlook Gateway was successfully uninstalled. Step 7 Repeat this procedure for each Web Server in the site. Note When you restart the Web Server, all manual changes made to the registry are lost. What To Do Next •Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server Related Topics •Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service module Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server Before You Begin •Read the following sections: –Prerequisites for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web –Restrictions for Sending Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Web •Complete the "Uninstalling Cisco Unified MeetingPlace for Microsoft Outlook Gateway From the Web Server" section. •Work with the Microsoft Exchange administrator to make sure that SMTP access to the Microsoft Exchange Server is allowed. •For detailed instructions on how to perform any of these steps, see the documentation for your specific Microsoft Exchange Server. Procedure Step 1 Create a user on your Microsoft Windows domain, for example, "MeetingPlace." Step 2 Create a mailbox for this user on the Microsoft Exchange Server. Step 3 Write down the username and password for this email account. Step 4 Make sure that this mailbox is allowed to send mail to itself. Step 5 If the Microsoft Exchange Server is configured to disable anonymous access through SMTP, make sure that you grant the Send As permission for all users in the Enterprise for this mailbox. The Send As permission enables each Microsoft Outlook calendar notification to appear to come from the meeting scheduler (instead of the Cisco Unified MeetingPlace-dedicated mailbox) for meetings that are scheduled from the Cisco Unified MeetingPlace web scheduling interface. Step 6 Verify that the mailbox can send and receive messages. What to Do Next If TLS is enabled on your Microsoft Exchange Server, proceed to the "Configuring Cisco Unified MeetingPlace to Support TLS Encryption" section. Otherwise, proceed to the "Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server" section. Configuring Cisco Unified MeetingPlace to Support TLS Encryption Perform this task if the Microsoft Exchange Server that you integrate with Cisco Unified MeetingPlace is configured to use Transport Layer Security (TLS). Note TLS is enabled by default on Exchange 2010. This procedure is required if you are deploying Cisco Unified MeetingPlace in an environment that uses Exchange 2010. Before You Begin •Complete these prerequisite tasks. Refer to the documentation for your Microsoft Exchange Server. –Verify that TLS is enabled on the Microsoft Exchange Server. –Verify that the Microsoft Exchange Server can successfully receive email from the Internet. –Make sure that IIS and SMTP on the Microsoft Exchange Server use the same certificate. •Complete the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section. Procedure Step 1 Export the TLS certificate from the Microsoft Exchange Server by following these steps: a. From your Microsoft Windows system, go to the Microsoft IIS Manager. b. Go to the entry called Web Site and highlight the entry called Default Web Site. Note Default Web Site is the generic name; it might have a different name on your system. c. If you are using IIS 6.0 (on Windows Server 2003): –Right click the Default Web Site entry to display the Properties dialog box. –Select the Directory Security tab. –Select View Certificate. d. If you are using IIS 7.0 (on Windows Server 2008): –Right click the Default Web Site entry to display the Edit Bindings dialog box. –On the Site Bindings dialog select the https entry and click Edit. –Under Edit Site Bindings click View. e. Select the Details tab. f. Select Copy to File. The system starts the certificate wizard. g. Select No, do not export the private key and select Next. h. Select DER encoded binary X.509 (.CER) and select Next. i. Select Browse to choose a location to save the certificate. Enter a filename and select Save. Step 2 Sign in to the Cisco Unified MeetingPlace Application Server CLI as the root user. Step 3 Copy the certificate to $MP_ROOT/filename.cer, substituting the filename from Step 1 i. Step 4 Move to the security directory by entering the following: cd $MP_ROOT/jre/jre/lib/security Step 5 Install the certificate by entering the following and substituting the filename from Step 1 i: ../../bin/keytool -keystore cacerts -import -alias exchangeIIS -file $MP_ROOT/filename Note The default password for the JDK keytool is changeit. Step 6 If the key length of the installed certificate is greater than 2048, complete these steps: a. Go to http://java.sun.com/javase/downloads/index.jsp. b. Download the "Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files 6." c. Install this in the $MP_ROOT/jre/jre/lib/security directory. Step 7 Restart the system by entering mpx_sys restart. Step 8 Sign in to the Administration Center. Step 9 Select System Configuration > Email Notifications > Exchange Server Configuration. Step 10 Set the TLS enabled field to true. Troubleshooting Tip If you previously installed the Exchange certificate and need to install a new version, you must use the keytool -keystore cacerts -delete -alias exchangeIIS command to delete the existing certificate before installing the new certificate. What to Do Next Proceed to the "Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server" section. Related Topics •How to Sign in to the CLI on the Application Server in the Using the Command-Line Interface (CLI) on the Cisco Unified MeetingPlace Application Server module •Exchange Server Configuration Page in the Administration Center Page References for Cisco Unified MeetingPlace module Configuring the Cisco Unified MeetingPlace Connection to the Microsoft Exchange Server Before You Begin •Complete the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section. •If TLS is enabled on your Microsoft Exchange Server, complete the "Configuring Cisco Unified MeetingPlace to Support TLS Encryption" section. •Obtain this information about the Microsoft Exchange Server: –Hostname or IP address –Windows domain –Username and password for the email account that you created in the "Creating a Cisco Unified MeetingPlace-Dedicated Email Account and Mailbox on the Microsoft Exchange Server" section. •In an Application Server Failover deployment, the Application Server must be active in order to complete this task. Procedure Step 1 Sign in to the Cisco Unified MeetingPlace Administration Center. Step 2 Select System Configuration > Email Notifications > Exchange Server Configuration. Step 3 Configure the fields on the Exchange Server Configuration Page. Step 4 Select Save. Step 5 Select Test to verify the connection between Cisco Unified MeetingPlace and Microsoft Exchange. Troubleshooting Tips See License Error Appears During Exchange Server Configuration in the Troubleshooting Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Cisco Unified MeetingPlace Web module. Verifying Click Test to verify the connection between Cisco Unified MeetingPlace and Microsoft Exchange Server. What to Do Next •If you upgraded your Cisco Unified MeetingPlace system from an earlier release, run the Cisco Unified MeetingPlace-Microsoft Exchange migration process at /opt/cisco/meetingplace/migrationtools/current/notifications/migrateExchangeForICAL.sh. Note The migration process might take a long time if many meetings need to be migrated. To speed up the migration process, delete old meetings from the Cisco Unified MeetingPlace-dedicated mailbox, and empty the Deleted Items folder. We recommend that the mailbox have fewer than 1360 appointment items or 32 KB of appointment data before you run the migration process. •To enable users to receive meeting notifications as calendar appointments in Microsoft Outlook, specify a Microsoft Exchange option in the Email type and format user group or user profile fields. See "Configuring User Preferences for Email Notifications" in the Configuring Email Notifications for Cisco Unified MeetingPlace on MeetingPlace-Scheduled and Audio-Only Deployments module. •To customize the email notifications, proceed to Customizing Email Notifications for Cisco Unified MeetingPlaceon MeetingPlace-Scheduled and Audio-Only Deployments module. Related Topics •Exchange Server Configuration Page in the Administration Center Page References for Cisco Unified MeetingPlace module
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