Configuration and Maintenance Guide for MeetingPlace 7.1 - Configuring SSL for the Application Server [Cisco Unified MeetingPlace]

Table Of Contents

Configuring SSL for the Cisco Unified MeetingPlace Application Server

Interfaces Secured by SSL for the Application Server

Generating a Certificate Signing Request and Obtaining the Certificate

Uploading the Certificate File and Enabling SSL

Displaying the Certificate

Backing Up the SSL Configuration

Restoring the SSL Configuration

Disabling SSL

Configuring SSL for the Cisco Unified MeetingPlace Application Server

Release 7.1

Revised: April 3, 2011 8:30 pm

To enable Secure Sockets Layer (SSL) to provide secure web communications for the Application Server, you need to obtain and upload a digital identity certificate that the system binds with a private key and password.

•Interfaces Secured by SSL for the Application Server

•Generating a Certificate Signing Request and Obtaining the Certificate

•Uploading the Certificate File and Enabling SSL

•Displaying the Certificate

•Backing Up the SSL Configuration

•Restoring the SSL Configuration

•Disabling SSL

Interfaces Secured by SSL for the Application Server

Enabling SSL for the Application Server secures web communications with the following interfaces:

•Administration Center

•MeetingPlace Conference Manager

•Microsoft Outlook plug-ins for scheduling Cisco Unified MeetingPlace and Cisco WebEx web conferencing.

•Cisco WebEx integration end-user interface on the Application Server

Note For information about configuring SSL for web conferencing, see the following modules:

•Configuring Cisco Unified MeetingPlace Web Conferencing Security Features

•Integrating Cisco Unified MeetingPlace with Cisco WebEx

Generating a Certificate Signing Request and Obtaining the Certificate

In this task, you create a certificate signing request (CSR) that you then send to an authorized certificate authority (CA) to apply for a digital identity certificate. The system also creates and stores a private key file and password specifically for that certificate. When you later upload the certificate file, the system binds the certificate file with the system-generated private key file and password to enable SSL.

Before You Begin

•If you created your own certificate and private key, then do not perform this task. Proceed to the "Uploading the Certificate File and Enabling SSL" section.

•SSL must be disabled to generate CSRs.

•The CSR and resulting certificate use the Application Server hostname that you entered for Ethernet Port 1 (device eth0) during the operating system installation.

If you change this hostname, then you must obtain new certificates.

For information about installing the operating system, see the Installation, Upgrade, and Migration Guide for Cisco Unified MeetingPlace at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html.

•Self-signed certificates can be used for the application server.

•Make sure that you request a file in one of the following formats:

–Private keys: PKCS #1, PKCS #8 (PEM or DER encoding), Java keystore

–Certificates: X.509 (PEM or DER encoding), Java keystore

Caution If you already installed a valid SSL certificate, then generating a new CSR will make the existing certificate invalid. Proceed only if you are installing the certificate for the first time, if you are replacing an expired or invalid certificate, or if you change the hostname of your Application Server.

Procedure

Step 1 Log in to the Administration Center.

Step 2 Select Certificate Management > Generate CSRs.

Step 3 Enter values in the fields on the Generate Certificate Signing Request (CSR) Page.

Note Some CAs do not recognize two-letter state abbreviations, so enter the full name of the state. Also, if you want to use any special (non-alphanumeric) characters, ask your CA for character restrictions.

Step 4 Select Generate CSR only once.

Step 5 Select OK.

Step 6 Select Download CSR.

Caution After you select Download CSR, do not modify any fields on this page, and do not select Generate CSR again. Doing so will result in an invalid certificate from the CA.

Step 7 Select Save.

Step 8 In the Save As dialog box, perform the following actions:

a. Delete any browser-added text (typically [1] and .txt) from the filename, to make the filename appear in this format: fully-qualified-domain-name_req.csr

Example: meetings.example.com_req.csr

b. In the Save as type field, select All Files.

c. Choose the appropriate directory.

d. Select Save.

Step 9 Send this file to the CA in return for a certificate file.

Make sure that you request a file in one of the following formats:

•Private keys: PKCS #1, PKCS #8 (PEM or DER encoding), Java keystore

•Certificates: X.509 (PEM or DER encoding), Java keystore

Related Topics

•Field Reference: Generate Certificate Signing Requests (CSRs) Page in the Administration Center Page References for Cisco Unified MeetingPlace module

•Troubleshooting the Cisco Unified MeetingPlace Application Server module

What To Do Next

•We recommend that you back up and archive your system to save the system-generated private key file and password that are required to validate the certificate that you ordered from the CA. Otherwise, if the system is reinstalled for some reason before you receive and upload the certificate, then you will need to generate a new CSR and obtain a new certificate. See the Backing Up, Archiving, and Restoring Data on the Cisco Unified MeetingPlace Application Server module.

•Proceed to the "Uploading the Certificate File and Enabling SSL" section.

Uploading the Certificate File and Enabling SSL

Before You Begin

•Obtain the certificate by one of these methods:

–Obtain a certificate from a trusted CA—See the "Generating a Certificate Signing Request and Obtaining the Certificate" section. This is the root CA certificate.

–Create your own certificate, private key, and password—If you use this method, note that when a user tries to access one of the Interfaces Secured by SSL for the Application Server, a security alert warns the user that the certificate comes from an untrusted source. The user then has to select OK to proceed.

–Self-signed certificates can be used for the application server.

•The application server supports only the following formats:

–Private keys: PKCS #1, PKCS #8 (PEM or DER encoding), Java keystore

–Certificates: X.509 (PEM or DER encoding), Java keystore

•If your CA issued a certificate that requires the installation of an intermediate CA certificate:

1. Obtain the intermediate CA certificate(s) by contacting your CA.

2. Using a text editor, paste the text of the intermediate CA certificate to the end of the Cisco Unified MeetingPlace certificate file.

3. In the procedure below, make sure that you upload the combined certificate file that includes both the root and intermediate CA certificates.

Procedure

Step 1 Log in to the Administration Center.

Step 2 Select Certificate Management > Enable SSL.

Step 3 Enter values in the fields.

Note If you obtained the certificate from a CA by using the Generate Certificate Signing Request (CSR) Page, then only enter the Certificate file.

Step 4 Select Upload Certificate.

Verifying

If this is the first certificate upload for the system, then proceed to the "Displaying the Certificate" section.

Otherwise, view the information capture log. See "Obtaining and Viewing the System Information Capture (Infocap) Log" in the Using Alarms and Logs on Cisco Unified MeetingPlace module.

Related Topics

•Field Reference: Enable SSL Page in the Administration Center Page References for Cisco Unified MeetingPlace module

•Using the Command-Line Interface (CLI) in Cisco Unified MeetingPlace module

•Troubleshooting the Cisco Unified MeetingPlace Application Server module

•Certificate or Private Key is in the Wrong Format in the Troubleshooting the Cisco Unified MeetingPlace Application Server module

What to Do Next

•If you use MeetingPlace Conference Manager, then you will need to edit the server URL to use "https" instead of "http." See "Editing an Existing Server" in the Using MeetingPlace Conference Manager module.

•Proceed to the "Backing Up the SSL Configuration" section.

Displaying the Certificate

Procedure

Step 1 Log in to the Administration Center.

Step 2 Select Certificate Management > Display Certificate.

Step 3 Select Display Certificate.

Backing Up the SSL Configuration

Use this procedure to back up your SSL configuration, including the certificate.

If you ever reinstall the operating system, the SSL files will be deleted. The SSL files may also be lost (but are often preserved) when you reinstall or upgrade the Cisco Unified MeetingPlace application.

Before You Begin

Complete the "Uploading the Certificate File and Enabling SSL" section.

Procedure

Step 1 Log in to the Administration Center.

Step 2 Select Certificate Management > Back Up SSL Configuration.

Step 3 Select Back Up SSL Configuration.

Step 4 Select Save.

Related Topics

•Restoring the SSL Configuration

What to Do Next

To configure SSL for web conferencing, see the Configuring Cisco Unified MeetingPlace Web Conferencing Security Features module.

Restoring the SSL Configuration

Before You Begin

Complete the "Backing Up the SSL Configuration" section.

Procedure

Step 1 Log in to the Administration Center.

Step 2 Select Certificate Management > Restore SSL Configuration.

Step 3 Browse to the file.

By default, the filename is backupSSLData.zip.

Step 4 Select Restore SSL Configuration.

Related Topics

•Troubleshooting the Cisco Unified MeetingPlace Application Server module

Disabling SSL

Before You Begin

You cannot disable SSL for only one Application Server interface. Completing this task disables SSL for all interfaces listed in the "Interfaces Secured by SSL for the Application Server" section.

Procedure

Step 1 Log in to the Administration Center.

Step 2 Select Certificate Management > Disable SSL.

Step 3 Select Disable SSL.

Step 4 Select OK.

What To Do Next

If you use MeetingPlace Conference Manager, then you will need to edit the server URL to use "http" instead of "https." See "Editing an Existing Server" in the Using MeetingPlace Conference Manager module.

	Configuration and Maintenance Guide for MeetingPlace 7.1
	Configuring SSL for the Application Server
Configuration and Maintenance Guide for MeetingPlace 7.1 Quick Start Configuration Basic Voice and Video Conferencing Basic Web Conferencing Basic System Configuration Logging In to the Administration Center Installing and Managing Licenses Configuring Access Phone Numbers and Notification Labels Configuring Languages Configuring Meetings Configuring E-Mail Notifications Configuring Recordings Configuring Attendant Settings User and Endpoint Configuration Configuring User Profiles and User Groups Configuring Directory Service Changing the User Status in User Profiles Configuring Endpoints Call Configuration Configuring Call Control Configuring Dial-Out Features Configuring the Auto Attend Feature Configuring Direct Inward Dial Configuring Reservationless Single Number Access (RSNA) Web Conferencing Configuration Configuring the Cisco Unified MeetingPlace Gateway System Integrity Manager Connecting the Application Server to a Web Server Managing Cisco Unified MeetingPlace Web Conferencing Services Configuring Audio Conversion Configuring the Cisco Unified MeetingPlace Web Server for Optimal Data Storage Configuring User Authentication for Cisco Unified MeetingPlace Web Conferencing Configuring the Cisco Unified MeetingPlace Web Conferencing User Interface Configuring External Access to Cisco Unified MeetingPlace Web Conferencing Configuring Cisco Unified MeetingPlace Web Conferencing and SQL Server Monitoring and Maintaining Cisco Unified MeetingPlace Web Conferencing Integrations Integrating with Cisco WebEx Enabling Scheduling from Microsoft Outlook Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Cisco Unified MeetingPlace End-User Web Interface Integrating with Cisco Unified Communications Manager Integrating with Cisco Unified Personal Communicator Integrating With Cisco Unified IP Phone MeetingPlace Conference Manager Installing MeetingPlace Conference Manager Using MeetingPlace Conference Manager Security Securing the System Configuring Web Conferencing Security Features Configuring SSL for the Application Server User Authentication Changing System Administrator Passwords Advanced Configuration Backing Up, Archiving, and Restoring Data on the Application Server Configuring Application Server Failover Importing Data Configuring SNMP Maintenance Running Reports and Exporting Data Sending E-Mail Blasts End-User Interface Customization Configuring Flex Fields Customizing E-Mail Notifications Customizing Music and Voice Prompts Troubleshooting Using Alarms and Logs Password Recovery Troubleshooting User Access Issues Troubleshooting Telephone Issues Troubleshooting Video Issues Troubleshooting E-Mail Notifications Troubleshooting Web Conferencing Troubleshooting SSL for the Application Server Troubleshooting Integration with Cisco WebEx Troubleshooting Scheduling from Microsoft Outlook Troubleshooting Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Cisco Unified MeetingPlace End-User Web Interface About Microsoft System Updates or Patches and the Cisco MCS Reference Information Administration Center Page References for Cisco Unified MeetingPlace Web Administration References for Cisco Unified MeetingPlace MeetingPlace Conference Manager References Using the Command-Line Interface (CLI) Raw Data Export and Import Specifications Time Zone Mapping Between Cisco WebEx and Cisco Unified MeetingPlace Application Server File Locations	Download this chapter Configuring SSL for the Application Server Download the complete book Configuration Guide for Cisco Unified MeetingPlace Release 7.1 (PDF - 5 MB) Feedback Table Of Contents Configuring SSL for the Cisco Unified MeetingPlace Application Server Interfaces Secured by SSL for the Application Server Generating a Certificate Signing Request and Obtaining the Certificate Uploading the Certificate File and Enabling SSL Displaying the Certificate Backing Up the SSL Configuration Restoring the SSL Configuration Disabling SSL Configuring SSL for the Cisco Unified MeetingPlace Application Server Release 7.1 Revised: April 3, 2011 8:30 pm To enable Secure Sockets Layer (SSL) to provide secure web communications for the Application Server, you need to obtain and upload a digital identity certificate that the system binds with a private key and password. •Interfaces Secured by SSL for the Application Server •Generating a Certificate Signing Request and Obtaining the Certificate •Uploading the Certificate File and Enabling SSL •Displaying the Certificate •Backing Up the SSL Configuration •Restoring the SSL Configuration •Disabling SSL Interfaces Secured by SSL for the Application Server Enabling SSL for the Application Server secures web communications with the following interfaces: •Administration Center •MeetingPlace Conference Manager •Microsoft Outlook plug-ins for scheduling Cisco Unified MeetingPlace and Cisco WebEx web conferencing. •Cisco WebEx integration end-user interface on the Application Server Note For information about configuring SSL for web conferencing, see the following modules: •Configuring Cisco Unified MeetingPlace Web Conferencing Security Features •Integrating Cisco Unified MeetingPlace with Cisco WebEx Generating a Certificate Signing Request and Obtaining the Certificate In this task, you create a certificate signing request (CSR) that you then send to an authorized certificate authority (CA) to apply for a digital identity certificate. The system also creates and stores a private key file and password specifically for that certificate. When you later upload the certificate file, the system binds the certificate file with the system-generated private key file and password to enable SSL. Before You Begin •If you created your own certificate and private key, then do not perform this task. Proceed to the "Uploading the Certificate File and Enabling SSL" section. •SSL must be disabled to generate CSRs. •The CSR and resulting certificate use the Application Server hostname that you entered for Ethernet Port 1 (device eth0) during the operating system installation. If you change this hostname, then you must obtain new certificates. For information about installing the operating system, see the Installation, Upgrade, and Migration Guide for Cisco Unified MeetingPlace at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html. •Self-signed certificates can be used for the application server. •Make sure that you request a file in one of the following formats: –Private keys: PKCS #1, PKCS #8 (PEM or DER encoding), Java keystore –Certificates: X.509 (PEM or DER encoding), Java keystore Caution If you already installed a valid SSL certificate, then generating a new CSR will make the existing certificate invalid. Proceed only if you are installing the certificate for the first time, if you are replacing an expired or invalid certificate, or if you change the hostname of your Application Server. Procedure Step 1 Log in to the Administration Center. Step 2 Select Certificate Management > Generate CSRs. Step 3 Enter values in the fields on the Generate Certificate Signing Request (CSR) Page. Note Some CAs do not recognize two-letter state abbreviations, so enter the full name of the state. Also, if you want to use any special (non-alphanumeric) characters, ask your CA for character restrictions. Step 4 Select Generate CSR only once. Step 5 Select OK. Step 6 Select Download CSR. Caution After you select Download CSR, do not modify any fields on this page, and do not select Generate CSR again. Doing so will result in an invalid certificate from the CA. Step 7 Select Save. Step 8 In the Save As dialog box, perform the following actions: a. Delete any browser-added text (typically [1] and .txt) from the filename, to make the filename appear in this format: fully-qualified-domain-name_req.csr Example: meetings.example.com_req.csr b. In the Save as type field, select All Files. c. Choose the appropriate directory. d. Select Save. Step 9 Send this file to the CA in return for a certificate file. Make sure that you request a file in one of the following formats: •Private keys: PKCS #1, PKCS #8 (PEM or DER encoding), Java keystore •Certificates: X.509 (PEM or DER encoding), Java keystore Related Topics •Field Reference: Generate Certificate Signing Requests (CSRs) Page in the Administration Center Page References for Cisco Unified MeetingPlace module •Troubleshooting the Cisco Unified MeetingPlace Application Server module What To Do Next •We recommend that you back up and archive your system to save the system-generated private key file and password that are required to validate the certificate that you ordered from the CA. Otherwise, if the system is reinstalled for some reason before you receive and upload the certificate, then you will need to generate a new CSR and obtain a new certificate. See the Backing Up, Archiving, and Restoring Data on the Cisco Unified MeetingPlace Application Server module. •Proceed to the "Uploading the Certificate File and Enabling SSL" section. Uploading the Certificate File and Enabling SSL Before You Begin •Obtain the certificate by one of these methods: –Obtain a certificate from a trusted CA—See the "Generating a Certificate Signing Request and Obtaining the Certificate" section. This is the root CA certificate. –Create your own certificate, private key, and password—If you use this method, note that when a user tries to access one of the Interfaces Secured by SSL for the Application Server, a security alert warns the user that the certificate comes from an untrusted source. The user then has to select OK to proceed. –Self-signed certificates can be used for the application server. •The application server supports only the following formats: –Private keys: PKCS #1, PKCS #8 (PEM or DER encoding), Java keystore –Certificates: X.509 (PEM or DER encoding), Java keystore •If your CA issued a certificate that requires the installation of an intermediate CA certificate: 1. Obtain the intermediate CA certificate(s) by contacting your CA. 2. Using a text editor, paste the text of the intermediate CA certificate to the end of the Cisco Unified MeetingPlace certificate file. 3. In the procedure below, make sure that you upload the combined certificate file that includes both the root and intermediate CA certificates. Procedure Step 1 Log in to the Administration Center. Step 2 Select Certificate Management > Enable SSL. Step 3 Enter values in the fields. Note If you obtained the certificate from a CA by using the Generate Certificate Signing Request (CSR) Page, then only enter the Certificate file. Step 4 Select Upload Certificate. Verifying If this is the first certificate upload for the system, then proceed to the "Displaying the Certificate" section. Otherwise, view the information capture log. See "Obtaining and Viewing the System Information Capture (Infocap) Log" in the Using Alarms and Logs on Cisco Unified MeetingPlace module. Related Topics •Field Reference: Enable SSL Page in the Administration Center Page References for Cisco Unified MeetingPlace module •Using the Command-Line Interface (CLI) in Cisco Unified MeetingPlace module •Troubleshooting the Cisco Unified MeetingPlace Application Server module •Certificate or Private Key is in the Wrong Format in the Troubleshooting the Cisco Unified MeetingPlace Application Server module What to Do Next •If you use MeetingPlace Conference Manager, then you will need to edit the server URL to use "https" instead of "http." See "Editing an Existing Server" in the Using MeetingPlace Conference Manager module. •Proceed to the "Backing Up the SSL Configuration" section. Displaying the Certificate Procedure Step 1 Log in to the Administration Center. Step 2 Select Certificate Management > Display Certificate. Step 3 Select Display Certificate. Backing Up the SSL Configuration Use this procedure to back up your SSL configuration, including the certificate. If you ever reinstall the operating system, the SSL files will be deleted. The SSL files may also be lost (but are often preserved) when you reinstall or upgrade the Cisco Unified MeetingPlace application. Before You Begin Complete the "Uploading the Certificate File and Enabling SSL" section. Procedure Step 1 Log in to the Administration Center. Step 2 Select Certificate Management > Back Up SSL Configuration. Step 3 Select Back Up SSL Configuration. Step 4 Select Save. Related Topics •Restoring the SSL Configuration What to Do Next To configure SSL for web conferencing, see the Configuring Cisco Unified MeetingPlace Web Conferencing Security Features module. Restoring the SSL Configuration Before You Begin Complete the "Backing Up the SSL Configuration" section. Procedure Step 1 Log in to the Administration Center. Step 2 Select Certificate Management > Restore SSL Configuration. Step 3 Browse to the file. By default, the filename is backupSSLData.zip. Step 4 Select Restore SSL Configuration. Related Topics •Troubleshooting the Cisco Unified MeetingPlace Application Server module Disabling SSL Before You Begin You cannot disable SSL for only one Application Server interface. Completing this task disables SSL for all interfaces listed in the "Interfaces Secured by SSL for the Application Server" section. Procedure Step 1 Log in to the Administration Center. Step 2 Select Certificate Management > Disable SSL. Step 3 Select Disable SSL. Step 4 Select OK. What To Do Next If you use MeetingPlace Conference Manager, then you will need to edit the server URL to use "http" instead of "https." See "Editing an Existing Server" in the Using MeetingPlace Conference Manager module.
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