Configuration and Maintenance Guide for MeetingPlace 7.1
Basic Voice and Video Conferencing
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Table Of Contents

Quick Start Configuration: Cisco Unified MeetingPlace Basic Voice and Video Conferencing

Configuring Basic Voice & Video Conferencing

Verifying Basic Voice and Video Conferencing Using the Telephone User Interface

Verifying Basic Voice and Video Conferencing Using the End-User Web Interface


Quick Start Configuration: Cisco Unified MeetingPlace Basic Voice and Video Conferencing

Release 7.1
Revised: April 3, 2011 8:30 pm

This module describes how to quickly configure your Cisco Unified MeetingPlace system for basic voice and video conferencing. Advanced configuration instructions are available in the other topics in this guide.

•Configuring Basic Voice & Video Conferencing

•Verifying Basic Voice and Video Conferencing Using the Telephone User Interface

•Verifying Basic Voice and Video Conferencing Using the End-User Web Interface

Configuring Basic Voice & Video Conferencing

Before You Begin

Perform the following actions using the Installation, Upgrade, and Migration Guide for Cisco Unified MeetingPlace at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html:

•Install the Application Server and Media Server

•Configure the Media Server

Procedure

 
High-Level Task
Where to Find Instructions

Step 1 

Log in to the Administration Center.

Logging In to the Cisco Unified MeetingPlace Administration Center module

Step 2 

Change the default passwords for the admin profile.

Changing System Administrator Passwords for Cisco Unified MeetingPlace module

Step 3 

Install licenses.

Installing and Managing Licenses for Cisco Unified MeetingPlace module

Step 4 

Configure the Audio Settings, Video Settings, and Global Settings on the Meeting Configuration Page.

Planning the Capacity of your Cisco Unified MeetingPlace System module in the Planning Guide for Cisco Unified MeetingPlace

Configuring Meetings and Ports in the Configuring Meetings for Cisco Unified MeetingPlace module

Step 5 

(Optional) Connect to an external SMTP server for e-mail notifications.

Configuring the SMTP Servers in the Configuring E-Mail Notifications for Cisco Unified MeetingPlace module

Step 6 

(Optional) Enable dial-out privileges for profiled users by setting the Can dial out (does not apply to Cisco WebEx meetings) field to Yes for the System user group.

Enabling Dial-Out Privileges for Users in the Configuring Dial-Out Features for Cisco Unified MeetingPlace module

Step 7 

Add user profiles.

or

At a minimum, manually add a test user profile. To test e-mail notifications, the user profile requires a valid e-mail address whose messages you can access.

Configuring User Profiles and User Groups for Cisco Unified MeetingPlace module:

•Methods for Adding User Profiles

•Adding User Profiles Manually

Step 8 

Configure video privileges through the Video usage user profile field.

Configuring User Profiles and User Groups for Cisco Unified MeetingPlace module:

•Adding or Editing a User Group Manually

•Editing a User Profile

Step 9 

Configure the access phone numbers that users call to attend meetings.

Configuring Access Phone Numbers and Notification Labels for Cisco Unified MeetingPlace module

Step 10 

(Optional) Configure video terminal profiles.

Adding or Editing a Video Terminal Profile in the Configuring Endpoints for Cisco Unified MeetingPlace module

Step 11 

Connect to the call-control device that routes calls to Cisco Unified MeetingPlace.

Configuring Call Control for Cisco Unified MeetingPlace module

What to Do Next

•If you already installed and configured a Cisco Unified MeetingPlace Web Server, then proceed to the "Verifying Basic Voice and Video Conferencing Using the End-User Web Interface" section.

•Otherwise, proceed to the "Verifying Basic Voice and Video Conferencing Using the Telephone User Interface" section.

Verifying Basic Voice and Video Conferencing Using the Telephone User Interface

Use this procedure to verify the basic configuration for voice and video conferencing, e-mail notifications, and dial-out calls.

Tip If you already set up and configured your Web Server, then you may instead go to the "Verifying Basic Voice and Video Conferencing Using the End-User Web Interface" section.

Before You Begin

Complete the "Configuring Basic Voice & Video Conferencing" section.

Procedure

Step 1 Log in to the Administration Center.

Step 2 Configure one user profile to enable the scheduling of video meetings:

a. Select User Configuration > User Profiles.

b. Find the user profile that you want to modify.

c. Select Edit in the same row as that user profile.

d. In the Video usage field, select Can attend + host video meetings + reserve video ports.

e. Select Save.

Step 3 Call Cisco Unified MeetingPlace using one of the access phone numbers on the Usage Configuration Page.

Step 4 Press 3# to log in as the user whose profile you modified in Step 2.

Step 5 Follow the voice prompts to enter the Profile number and Profile password, and to record a user name.

Note To test that e-mail notifications work, the user profile must include a valid e-mail address whose messages you can access.

Step 6 Press 22 to schedule a meeting.

Step 7 Follow the voice prompts to schedule a test meeting using these parameters:

•Time: 5 minutes in the future

•Duration: 30 minutes

•Number of locations: 4

Step 8 Write down the test meeting ID number when stated by the voice prompts.

Step 9 Hang up.

Step 10 Verify that the user receives an e-mail notification about the test meeting.

Step 11 Verify that you can dial in to the voice meeting:

a. Call the access phone number in the e-mail notification.

b. Enter the test meeting ID and press #.

c. If prompted, record your name.

d. If you are using a video endpoint, then you will see your own video reflected back to you.

For example, on Cisco Unified Video Advantage, the local and remote windows will display the same video.

e. From other phones or video endpoints, call into the same test meeting.

f. If you have multiple video endpoints in the meeting, then verify that the video participants can see each other.

Step 12 Select User Groups or User Profiles, depending on whether you want to configure a user group or an individual user profile.

Step 13 Select Edit or Add New, depending on whether you want to configure an existing or a new user group or user profile.

Note If you want to enable dial-out privileges for guest users, then edit the guest user profile.

Step 14 Set Can dial out (does not apply to Cisco WebEx meetings) to Yes.

Step 15 Verify that you can dial out from the voice meeting:

a. While in the voice meeting, press #3 to dial out to another phone or video endpoint.

b. Follow the voice prompts to connect the other phone or video endpoint to the meeting.

c. If you have multiple video endpoints in the meeting, then verify that the video participants can see each other.

Step 16 Hang up all phones and video endpoints.

Troubleshooting Tips

If the dial-out call fails:

•Make sure that the phone line is not in use when the system tries to call you.

•Make sure that you can successfully call the dialed-out number from another phone.

•Make sure that the phone number you enter uses the same format that you would use to dial the phone number from an office phone. For example, if you only need to dial the last four digits to reach other office phones, then enter only four digits for an office phone. Similarly, if you enter your personal cell phone number, then you might need to include a 9 and the complete telephone number with area code.

•For additional troubleshooting help, see these modules:

–Troubleshooting Telephone Issues for Cisco Unified MeetingPlace

–Troubleshooting Video Issues for Cisco Unified MeetingPlace

–Troubleshooting User Access Issues for Cisco Unified MeetingPlace

What to Do Next

To enable web conferencing, proceed to the Quick Start Configuration: Cisco Unified MeetingPlace Basic Web Conferencing module.

Verifying Basic Voice and Video Conferencing Using the End-User Web Interface

Use this procedure to verify the basic configuration for voice and video conferencing, e-mail notifications, and dial-out calls.

Tip If you do not have a configured Web Server, then instead go to the "Verifying Basic Voice and Video Conferencing Using the Telephone User Interface" section.

Before You Begin

Complete these tasks:

•Configuring Basic Voice & Video Conferencing

•Quick Start Configuration: Cisco Unified MeetingPlace Basic Web Conferencing module

Procedure

Step 1 Log in to the Administration Center.

Step 2 Configure one user profile to enable the scheduling of video meetings:

d. Select User Configuration > User Profiles.

e. Find the user profile that you want to modify.

f. Select Edit in the same row as that user profile.

g. In the Video usage field, select Can attend + host video meetings + reserve video ports.

h. Select Save.

Step 3 Sign in to the end-user web interface as the user whose profile you modified in Step 2:

•Enter the User ID and User password from the Cisco Unified MeetingPlace user profile.

•If you configured Directory Service, then enter the username and password from the external directory.

Note To test that e-mail notifications work, the user profile must include a valid e-mail address whose messages you can access.

Step 4 Select Schedule Meeting to set up a test meeting using these parameters:

•Time: 5 minutes in the future

•Duration: 30 minutes

•Number of Participants: 4

Step 5 Select Schedule.

Step 6 Verify that the user receives an e-mail notification about the test meeting.

Step 7 Select User Groups or User Profiles, depending on whether you want to configure a user group or an individual user profile.

Step 8 Select Edit or Add New, depending on whether you want to configure an existing or a new user group or user profile.

Note If you want to enable dial-out privileges for guest users, then edit the guest user profile.

Step 9 Set Can dial out (does not apply to Cisco WebEx meetings) to Yes.

Step 10 Verify that you can dial in to the meeting:

a. Call the access phone number in the e-mail notification.

b. Enter the test meeting ID and press #.

c. If prompted, record your name.

d. If you are using a video endpoint, then you will see your own video reflected back to you.

For example, on Cisco Unified Video Advantage, the local and remote windows will display the same video.

e. From other phones or video endpoints, call into the same test meeting.

f. If you have multiple video endpoints in the meeting, then verify that the video participants can see each other.

Step 11 Verify that the system can dial out to you:

a. Select the URL in the e-mail notification.

b. If prompted, enter the User ID and User password.

c. Check to have the system call you.

d. Enter a phone number.

e. Select Connect.

f. Verify that the system calls that phone or video endpoint and connects it to the voice meeting.

Step 12 Hang up all phones and video endpoints.

Troubleshooting Tips

If the dial-out call fails:

•The web meeting room may display a pop-up message with helpful information.

•Make sure that the phone line is not in use when the system tries to call you.

•Make sure that you can successfully call the dialed-out number from another phone.

•Make sure that the phone number you enter uses the same format that you would use to dial the phone number from an office phone. For example, if you only need to dial the last four digits to reach other office phones, then enter only four digits for an office phone. Similarly, if you enter your personal cell phone number, then you might need to include a 9 and the complete telephone number with area code.

•For additional troubleshooting help, see these modules:

–Troubleshooting Telephone Issues for Cisco Unified MeetingPlace

–Troubleshooting Video Issues for Cisco Unified MeetingPlace

–Troubleshooting User Access Issues for Cisco Unified MeetingPlace