Configuration Guide for Cisco Unified MeetingPlace Web Conferencing Release 6.x
Appendix B: Configuring Cisco Unified MeetingPlace for Cisco Unified IP Phone

Table Of Contents

Configuring Cisco Unified MeetingPlace Phone View

Prerequisites for Configuring Cisco Unified MeetingPlace Phone View

About Cisco Unified MeetingPlace Phone View

Cisco Unified MeetingPlace Phone View Features

Cisco Unified MeetingPlace Phone View Components

Cisco Unified MeetingPlace Phone View Schedule and Attend Process

About Configuring Cisco Unified MeetingPlace Phone View

How to Configure the Cisco Unified MeetingPlace Service in Cisco Unified Communications Manager

Additional References


Configuring Cisco Unified MeetingPlace Phone View


The information and procedures in this chapter provide information on using Cisco Unified MeetingPlace Phone View (formerly known as Cisco Unified MeetingPlace for Cisco Unified IP Phone) with Cisco Unified MeetingPlace Web Conferencing.

See the following sections:

Prerequisites for Configuring Cisco Unified MeetingPlace Phone View

About Cisco Unified MeetingPlace Phone View

About Configuring Cisco Unified MeetingPlace Phone View

How to Configure the Cisco Unified MeetingPlace Service in Cisco Unified Communications Manager

Additional References


Note This chapter does not provide information about installing and configuring Cisco Unified Communications Manager (formerly known as Cisco Unified CallManager) for your network. For more information, see the list of documents in the "Additional References" section.


Prerequisites for Configuring Cisco Unified MeetingPlace Phone View

One primary IP address for communication with the Cisco Unified MeetingPlace Audio Server and Cisco Unified Communications Manager server.


Note If Cisco Unified MeetingPlace H.323/SIP Gateway and Cisco Unified MeetingPlace Web Conferencing are installed on the same server, you must assign an additional IP address to Web Conferencing, resulting in two IP addresses.


You must install Cisco Unified MeetingPlace Web Conferencing and configure Cisco Unified Communications Manager for your network.

If you are using Cisco Unified MeetingPlace H.323/SIP Gateway, see the Administration Guide for Cisco Unified MeetingPlace H.323/SIP Gateway Release 5.2.1 for additional configuration instructions. The guide is available at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_maintenance_guides_list.html.

Cisco Unified MeetingPlace IP Phone View required anonymous authentication. If Cisco Unified MeetingPlace Web Conferencing is configured to use web authentication other than Directory set to MeetingPlace and Login Method set to Web Page Form, Cisco Unified MeetingPlace for Cisco Unified IP Phone must be installed on a separate server with a dedicated Cisco Unified MeetingPlace web server installed.

If you use a hostname, domain name system (DNS) must be enabled to resolve the hostname to an IP address.

Each user must be associated with a Cisco Unified IP Phone. For additional information, see the applicable Cisco Unified Communications Manager administration documentation for your release.

About Cisco Unified MeetingPlace Phone View

Before you configure Phone View, you should understand the following concepts:

Cisco Unified MeetingPlace Phone View Features

Cisco Unified MeetingPlace Phone View Components

Cisco Unified MeetingPlace Phone View Schedule and Attend Process


Note In this chapter, Cisco Unified IP Phone 7960 is referred to as Cisco Unified IP Phone.


Cisco Unified MeetingPlace Phone View Features

Phone View integrates with Cisco Unified MeetingPlace and Cisco Unified MeetingPlace Web Conferencing to schedule meetings and distribute meeting notifications. Once configured, Phone View enables Cisco Unified IP Phone users to do the following tasks:

Schedule immediate or future Cisco Unified MeetingPlace meetings

Attend Cisco Unified MeetingPlace meetings, including multi-site meetings

Find meetings that are scheduled today or tomorrow

List meeting participants and display the name of the active speaker

Delete meetings that are scheduled tomorrow

Request Cisco Unified MeetingPlace system outdials, as shown in Figure B-1.

Figure B-1 Cisco Unified MeetingPlace Outdialing for Cisco Unified IP Phone Users

1

Cisco Unified IP Phone user presses the Call Me softkey.

4

By using TCP, the Audio Server system sends the Call Me request to the Cisco Unified MeetingPlace H.323/SIP Gateway.

2

By using TCP, the Call Me request is sent to the Cisco Unified MeetingPlace web server.

5

By using H.323, the Cisco Unified MeetingPlace H.323/SIP Gateway sends the IP phone number to Cisco Unified Communications Manager.

3

By using TCP, the Cisco MeetingPlace Agent Service sends the request and IP phone number to the Cisco Unified MeetingPlace Audio Server system.

6

By using SSP, Cisco Unified Communications Manager calls the Cisco Unified IP Phone user.


Cisco Unified MeetingPlace Phone View Components

Phone View is comprised of the following components:

Cisco Unified MeetingPlace Audio Server system to schedule and confirm meetings

Cisco Unified IP Phone to access the Cisco Unified MeetingPlace service

Cisco Unified MeetingPlace H.323/SIP Gateway to perform IP call setup and teardown for the Audio Server system

Cisco Unified MeetingPlace web server to provide access to installed XML phone pages and templates

Cisco Unified Communications Manager server to add the Cisco Unified MeetingPlace service for Cisco Unified IP Phone users to access


Note Phone View is deployed by using the HTTP protocol from standard web servers, such as Microsoft Internet Information Services (IIS).


Cisco Unified MeetingPlace Phone View Schedule and Attend Process

When Cisco Unified IP Phone users schedule meetings, the scheduling requests are sent to the Cisco Unified MeetingPlace web server, which then passes the request to the Cisco Unified MeetingPlace system, as shown in Figure B-2. If resources are available for requested meeting times, the Cisco Unified MeetingPlace system schedules the meetings and sends the meeting information to schedulers.

Figure B-2 Meeting Scheduling Process from Cisco Unified IP Phones

1

The Cisco Unified IP Phone user schedules a meeting, and, by using TCP, the request is sent to the Cisco Unified MeetingPlace web server.

3

The Cisco Unified MeetingPlace Audio Server system schedules the meeting.

2

By using TCP, the Cisco Unified MeetingPlace web server passes the request to the Audio Server system.

4

A meeting confirmation appears on the Cisco Unified IP Phone.


About Configuring Cisco Unified MeetingPlace Phone View

Phone View is bundled with Cisco Unified MeetingPlace Web Conferencing, installing and extracting its scripts and templates in drive:\Cisco Systems\MPWeb\Scripts and drive:\Cisco Systems\MPWeb\Template.

After Phone View is installed, you must configure Phone View by adding the Cisco Unified MeetingPlace service to Cisco Unified Communications Manager. For more information, see the "How to Configure the Cisco Unified MeetingPlace Service in Cisco Unified Communications Manager" section.

How to Configure the Cisco Unified MeetingPlace Service in Cisco Unified Communications Manager

After Phone View is installed, you must add the Cisco Unified MeetingPlace service to the Cisco Unified IP Phones. This is completed through the Cisco Unified Communications Manager (formerly known as Cisco Unified CallManager) Administration (ccmadmin) web pages.

Do the following procedures:

To Add Cisco Unified MeetingPlace to the List of IP Phone Services

To Define Cisco Unified MeetingPlace Service Parameters

To Troubleshoot the Cisco Unified MeetingPlace for Cisco Unified IP Phone Configuration

To Add Cisco Unified MeetingPlace to the List of IP Phone Services

This procedure adds the Cisco Unified MeetingPlace service and enables users to access Cisco Unified MeetingPlace by using Cisco Unified IP Phones.


Step 1 Go to http://servername/ccmadmin/main.asp, where servername is the fully qualified domain name or IP address of the Cisco Unified Communications Manager server.

Step 2 To access the server, enter your username and Cisco Unified Communications Manager administration password and click OK.

Step 3 From the Feature menu, choose Cisco IP Phone Services.

The Cisco IP Phone Services Configuration window appears.

Step 4 Enter the information in Table B-1 in the Service Information area:

Table B-1 Fields in the Service Information Area 

Field and Description
Task

Service Name—The name of the service that appears on the menu of available services on user service subscription pages and on the Cisco Unified IP Phone.

Enter MeetingPlace.

Note If you have more than one Cisco Unified MeetingPlace web server, name the Cisco Unified MeetingPlace services appropriately so that users can distinguish among them.

Service Description—A description of the Cisco Unified MeetingPlace web server.

Enter a brief description.

Service URL—The URL to the Cisco Unified MeetingPlace web server where the XML pages are located.

Example: http://hostname/mpweb/scripts/public/7960mp.asp
where hostname is the hostname of the Cisco Unified MeetingPlace web server.

Enter the URL.

Note For the services to be available, the phones in the Cisco Unified Communications Manager cluster must have network connectivity to this server. Make sure this server is independent of the servers in your Cisco Unified Communications Manager cluster. Do not specify a Cisco Unified Communications Manager server or any server that is associated with Cisco Unified Communications Manager, such as a TFTP server or directory database publisher server.



Note If you change the URL of the Cisco Unified MeetingPlace service, remove a phone service parameter, or change the name of a phone service parameter for a phone service to which users are subscribed, you must click Update Subscriptions to update all subscribed users with the changes. If you do not, users will have to subscribe again to the Cisco Unified MeetingPlace service to rebuild the URL correctly.


Step 5 To add the Cisco Unified MeetingPlace service, click Insert.


To Define Cisco Unified MeetingPlace Service Parameters

This procedure enables users to be authenticated when they subscribe to the Cisco Unified MeetingPlace service on the Cisco Unified IP Phone User Options (ccmuser) website. It also allows users to access the Cisco Unified MeetingPlace service from their Cisco Unified IP Phones by defining the following service parameters:

Cisco IP Phone Number

Cisco Unified MeetingPlace User ID

Cisco Unified MeetingPlace User Password


Step 1 From the Cisco Unified Communications Manager Administration page, choose Feature > Cisco IP Phone Services. The Cisco IP Phone Services Configuration window appears.

Step 2 From the Cisco IP Phone Services list, choose the MeetingPlace service that you configured in the "To Add Cisco Unified MeetingPlace to the List of IP Phone Services" procedure.

Step 3 On the right side of the Parameters list, click New. The Cisco IP Phone Service Parameter Configuration window appears.

Step 4 For the IP Phone Number parameter, enter the information in Table B-2.

Table B-2 Cisco IP Phone Number Parameters

Field and Description
Task

Parameter Name—The exact query string parameter that is used when building the subscription URL.

Enter ipphone.

Parameter Display Name—A descriptive parameter name that is displayed to the user on the Cisco IP Phone User Options (ccmuser) website.

Enter IP phone number.

Parameter DescriptionA description of the parameter to help users enter the correct value for this parameter.

Enter Your Cisco IP Phone number for MeetingPlace to call you.

Parameter Is Required

Check Parameter Is Required.


Step 5 To add the new IP Phone Number parameter, click Insert.

Step 6 For MeetingPlace User ID, enter the information in Table B-3.

Table B-3 MeetingPlace User ID Parameters

Field
Task

Parameter Name

Enter username.

Parameter Display Name

Enter MeetingPlace User ID.

Parameter Description

Enter MeetingPlace User ID.

Parameter Is Required

Check Parameter Is Required.


Step 7 To add the new MeetingPlace User ID parameter, click Insert.

Step 8 For MeetingPlace Password, enter the following in Table B-4:

Table B-4 MeetingPlace Password Parameters

Field
Task

Parameter Name

Enter userpwd.

Parameter Display Name

Enter MeetingPlace Password.

Parameter Description

Enter MeetingPlace Password.

Parameter Is Required

Check Parameter Is Required.

Parameter Is a Password (Mask Contents)

Check Parameter Is a Password (Mask Contents).


Step 9 To add the new MeetingPlace Password parameter, click Insert and Close.

Step 10 To update the Cisco IP Phone Services Configuration window, complete one of the following tasks:

If the service is new and you do not need to rebuild user subscriptions, click Update.

or

If the service was modified after subscriptions existed, click Update Subscriptions to rebuild all user subscriptions.


Note You must update subscriptions if you changed the Cisco Unified MeetingPlace service URL, removed a phone service parameter, or changed the name for a phone service parameter.



To Troubleshoot the Cisco Unified MeetingPlace for Cisco Unified IP Phone Configuration

If you set "Allow vanity mtg IDs" to No on the Cisco Unified MeetingPlace Audio Server system, users cannot specify meeting IDs and are notified that meeting IDs are automatically generated.

Additional References

Cisco Unified MeetingPlace H.323/SIP Gateway documentation

http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html

Cisco Unified Communications Manager documentation

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco Unified IP Phone end user documentation

http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html

Quick Start Guide: Using the Cisco Unified MeetingPlace Service with Your Cisco Unified IP Phone

http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_user_guide_list.html