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Contents
Overview of Cisco Jabber for Mac
- Overview of Cisco Jabber for Mac
- What's new in Cisco Jabber for Mac
- How to use this guide
- Deploy certificates for Cisco Jabber for Mac
Overview of Cisco Jabber for Mac
Cisco Jabber for Mac streamlines communications and enhances productivity by unifying availability, instant messaging, voice, voice messaging, desktop sharing, and conferencing capabilities securely into one client on your desktop. Cisco Jabber for Mac delivers secure, clear, and reliable communications, offers flexible deployment models, is built on open standards and integrates with commonly used desktop applications. Communicate and collaborate effectively from anywhere you have an Internet connection.
What's new in Cisco Jabber for Mac
Release 8.6.3
The development effort for this release concentrated on bug fixes. Consult the Limitations and Restrictions and Caveats sections of the Release Notes for details.
Release 8.6.4
The following improvements have been made in Cisco Jabber for Mac Release 8.6.4:
- Desktop share for OS X Lion stability issues resolved, and desktop share reenabled.
- Improved connectivity of phone/voicemail services whenever there's network interface change.
- Improved overall stability of softphone feature.
- Visual enhancements to chat tabs for a consistent look and feel.
- Enhanced phone services icons in hub menu to ensure proper color when selected.
- Space character now permitted in user ID in CUP mode.
- Enhanced CUCM failover and fallback.
- Improved CUP failover, especially during abrupt shutdowns.
- Improved display of contact photos in OS X Lion.
- VPN support expanded to include Cisco VPN release 5.0 and Cisco AnyConnect.
How to use this guide
This guide is designed to help you install, configure, and perform administrative tasks for Cisco Jabber for Mac. The following table will direct you to the sections of this guide that are relevant to your needs:
If you want to:
Consult the following section(s):
Deploy Cisco Jabber for Mac in an on-demand environment using Cisco Collaboration Cloud Overview of on-demand deployment Deploy Cisco Jabber for Mac in an on-premises environment using Cisco Unified Presence Overview of on-premises deployment Configure or administrate telephony for Cisco Jabber for Mac For on-demand deployment: see Getting started with Cisco Unified Communications Manager for Click to Call.
For on-premises deployment: Deploy Cisco Jabber for Mac on-premises
Configure or administrate voicemail for Cisco Jabber for Mac For on-demand deployment: see Specifying Visual Voicemail settings.
For on-premises deployment: Deploy Cisco Jabber for Mac on-premises
Configure or administrate meetings for Cisco Jabber for Mac For on-demand deployment: see Understanding additional services.
For on-premises deployment: Deploy Cisco Jabber for Mac on-premises
Distribute the Cisco Jabber for Mac client For on-demand deployment: see Overview of on-demand deployment.
For on-premises deployment: see Distribute the Cisco Jabber for Mac client
Deploy certificates for Cisco Jabber for Mac
ProcedureCisco Jabber for Mac features a new security enhancement that provides users with a warning dialog in the event that a certificate cannot be validated (due to self-signage, incorrect name or date, or other reasons). As long as the certificate is valid and trusted, the dialog will not appear.
Cisco provides users with the opportunity to "Continue" connecting from the warning dialogs when Cisco Jabber for Mac is deployed into networks with self-signed certificates. Users also have the option to mark the self-signed certificate as "Always Trust," which places the certificate in the user's Keychain and eliminates the warning dialog on subsequent launches.
Users may become frustrated when presented with several warning dialogs when first launching the product, since Cisco Jabber for Mac connects to many servers. In order to resolve this issue and improve the user experience, Cisco recommends that administrators acquire proper certificates that are issued from a trusted Certificate Authority. When Cisco Jabber for Mac is presented with a valid certificate, it will connect normally without prompting the user (unless the user has chosen the option to see certificates before Cisco Jabber for Mac connects).
Alternatively, you can provide self-signed certificates that the user can install on his or her local machine. The user will not encounter the dialog box if the certificates are already in place when Cisco Jabber for Mac launches.
Perform the following steps to deploy self-signed certificates to users: