Contents

• Introduction
• Related Documents

Introduction

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Cisco Jabber for iPhone provides users with Enterprise calling, visual voicemail, and access to the corporate directory from an iOS device.

Note

The voice quality of VoIP calls varies depending on the Wi-Fi or mobile data network connection. Cisco Technical Assistance Center (TAC) cannot troubleshoot voice quality when you use mobile data networks or noncorporate Wi-Fi networks to connect Cisco Jabber with Cisco AnyConnect Secure Mobility Client.

Cisco Jabber for iPhone allows you to:

• Place and receive calls from your work phone number through Cisco Unified Communications Manager (Unified CM) using your iOS device. You can place work calls using either VoIP or your mobile voice network

  Note	Cisco Jabber places work calls using your mobile voice network with the Dial via Office - Reverse (DVO-R) feature. The DVO-R feature requires: Cisco Jabber for iPhone client, Release 9.1(1) and later. Unified CM 9.1(1a), which is targeted to release at the end of February, 2013.

• Receive calls at the standard mobile phone number when Cisco Jabber is not running or not connected to the corporate network
• Have multiple VoIP calls (call waiting, add new call, swap between active calls)
• Manage VoIP calls using many of the standard in-call features that Unified CM provides. These in-call features include hold, transfer, and conference
• Transfer an active Cisco Jabber VoIP call from your device to your desk phone and vice versa
• Transfer an active Cisco Jabber VoIP call to your mobile network
• Dial numbers by raising the iPhone to your ear and speaking the name of the person to call
• Search the corporate directory
• Access voicemail through a visual list
• Set up a secondary, or backup TFTP server in the automatic setup link.
• Have Cisco Jabber run the application in the background, automatically register to Unified CM when available, and remain ready to receive calls to your work phone number
• Transfer services from the Unified CM to another Unified CM or a router with Cisco Unified Survivable Remote Site Telephony (SRST)
• Open an IM session with Cisco Jabber contacts when you use Cisco Jabber for iPhone in conjunction with the Cisco Jabber IM for iPhone application
• Use a Bluetooth headset on supported iPhone devices
• Use a VPN client for secure remote access, to:
  • Place and receive VoIP calls from your work phone number using a noncorporate Wi-Fi or mobile data network.
  • Place Dial via Office calls from your work phone number over your mobile voice network. These calls are initiated using a noncorporate Wi-Fi or mobile data network.

• Related Documents

Related Documents

The following documentation includes information related to Cisco Jabber:

• Cisco Jabber documentation for users is available from http:/​/​www.cisco.com/​en/​US/​products/​ps11596/​products_​user_​guide_​list.html.
• Technical information specific to this product is available in the Solutions Reference Network Design (SRND), available from the Unified CM design guides list.
• Unified CM documentation for administrators is available from the Unified CM documentation home page.