Cisco Jabber for iPhone provides users with VoIP calling, visual voicemail, and access to the corporate directory from an iOS device.
Cisco Jabber is distinct from the Cisco Mobile application that runs in
conjunction with a Cisco Unified Mobility Advantage server.
The voice quality of calls varies depending on the Wi-Fi or mobile data network connection. Cisco Technical Assistance Center (TAC) cannot troubleshoot voice quality when you use mobile data networks or noncorporate Wi-Fi networks to connect Cisco Jabber with Cisco AnyConnect Secure Mobility Client.
Cisco Jabber for iPhone allows you to:
Set up a secondary, or backup TFTP server in the automatic setup link.
Place and receive VoIP calls from a corporate phone number through
Cisco Unified Communications Manager (Unified CM) using your mobile device while Cisco
Jabber is running and connected to the network
Receive calls at the standard mobile phone number when Cisco Jabber
is not running or not connected to the corporate network
Have multiple VoIP calls (call waiting, add new call, swap between
Use many of the standard in-call features that Unified CM provides, including hold, transfer, and conference
Connect automatically to the VPN if the corporate Wi-Fi network is not
Transfer an active Cisco Jabber VoIP call from your device to your
desk phone and vice versa
Transfer an active Cisco Jabber VoIP call to your mobile network
Dial numbers by raising the iPhone to your ear and speaking the name
of the person to call
Search the corporate directory
Access voicemail through a visual list
Have Cisco Jabber run the application in the background, automatically register to Unified CM when available, and remain ready to receive calls to your
work phone number
Transfer services from the Unified CM to another Unified CM or a router with
Cisco Unified Survivable Remote Site Telephony
Open an IM session with Cisco Jabber contacts when you use Cisco Jabber for iPhone in conjunction with the Cisco Jabber IM for iPhone application
Use a Bluetooth headset on supported iPhone devices
You need the following files to set up and use Cisco Jabber.
You can collect them all now or obtain them when you are ready to use them.
Table 1 Required Files for Cisco Unified Communications
Manager Release 8.5 and Earlier
To Obtain This File, See
Cisco Options Package (COP) file required to make Application Dial Rules available to
This file is required for Unified CM 8.5 and earlier. For Unified CM 8.6 and later, the Application Dial Rules are integrated into the application, so you do not need to install an additional COP file to see the applicable fields.
Cisco Jabber for iPhone uses the same COP file as Cisco UC Integration for Microsoft Office
Lync to make Application Dial Rules available.
Go to the
Software Downloads page for
Cisco UC Integration for Microsoft Office
Communicator. Download and unzip the Administration Toolkit bundle. Within this bundle, you need only the following file: cmterm-cupc-dialrule-wizard-0.1.cop.
Table 2 Required Files for all Cisco Unified
Communications Manager Releases