In cloud-based deployments, Cisco Jabber now displays the following message to users when you enable IM logging on Cisco WebEx Administration Tool:
All instant messages sent in this session to and from this account, as well as the
initiation and termination of any other communication modes (e.g. voice call, video call)
will be logged and are subject to archival, monitoring, or review and/or disclosure to
someone other than the recipient.
Cisco Jabber includes an API that exposes call control functions to third party accessories. This API lets our vendor partners create software plugins that enable their accessories to use the API call control functions in Cisco Jabber.
The accessories API was introduced in Cisco Jabber for Windows version 9.2.0. In versions 9.2.0 to 9.2.3, the accessories API is disabled by default. As of this version, Cisco Jabber for Windows 9.2.4, the accessories API is enabled by default.
You can enable or disable the accessories API with this configuration parameter: EnableAccessoriesManager.
You can use certain Cisco compatible accessories such as headsets, speakers, keyboards, and audio devices to perform call control actions with Cisco Jabber from the device. For example, with some headsets you can use controls to answer incoming calls, end active calls, mute audio, and place calls on hold.
You can use certain third party accessories that are not Cisco compatible. However, Cisco cannot guarantee an optimal user experience with such third party accessories. For the best user experience, you should use only Cisco compatible devices with Cisco Jabber.
Install Vendor Plugins
To use compatible accessories with Cisco Jabber, you must do the following:
Download a compatible plugin from the third party vendor site.
Install the plugin separately to Cisco Jabber.
The following are the minimum plugin versions required for integration with Cisco Jabber:
Jabra PC Suite Version 2.12.3655
Logitech UC Plugin 1.1.27
Known Issues with Call Control Accessories
Logitech UC Keyboard
As of this release, Cisco Jabber does not provide the following keyboard functions for the Logitech UC keyboard:
New voicemail messages
Device selector keys as follows:
Review all new configuration parameters for this release.
See the Cisco Jabber for Windows Installation and Configuration Guide for complete details about configuration parameters.
Specifies if the client registers as the protocol handler for the tel: URI.
The client registers as the protocol handler for the tel: URI. This is the default value.
The client does not register as the protocol handler for the tel: URI.