Cisco Jabber for Android Release 8.6.x Administration Guide
Cisco Jabber for Android
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Cisco Jabber for Android
Cisco Jabber for Android provides users with Enterprise VoIP calling and access to the corporate directory while users are connected to the corporate network.
With Cisco Jabber for Android, you can do the following:
- Place and receive VoIP calls from your corporate phone number through Cisco Unified Communications Manager using your mobile device, while Cisco Jabber is running and connected to the corporate network.
- Securely connect to your corporate network from any remote location, using Wi-Fi or mobile data networks.
- Use the native Android phone application to place work calls from the Keypad, Logs, Favorites, or Contacts tab.
- Have up to two VoIP calls (call waiting, add new call, swap between active calls).
- Use many of the standard in-call features that Cisco Unified Communications Manager provides, including hold, transfer, and conference.
- Transfer an active Cisco Jabber VoIP call to your mobile network.
- Transfer an active Cisco Jabber VoIP call from your device to your desk phone.
- Search the corporate directory.
- See a message indicator for new voice messages that are left at the office phone number.
- Access voicemail from the home screen; or from the status bar if a new message exists.
- Receive calls to your work phone number while Cisco Jabber for Android runs in the background. Cisco Jabber for Android automatically registers to Cisco Unified Communications Manager when available.
Limitations and restrictions
Cisco Jabber for Android includes the following limitations and restrictions:
- Platform support and compatibility:
- Telephony integration
Cisco Unified Communications Manager Versions 7.1.5, 8.0.3, 8.5, and 8.6
Note
Cisco Unified Communications Manager 8.6 is supported with Cisco Jabber for Android 8.6.1 or later. See the Release Notes located at http://www.cisco.com/en/US/partner/products/ps11678/prod_release_notes_list.html for exact versions. For more information, see the "Cisco Unified Mobility" section of the Cisco Unified Communications Manager Features and Services Guide for limitations located at http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html.
- Voicemail (optional) Cisco Unity Connection Versions 7.1, 8.0, 8.5, and 8.6.1
- Lightweight Directory Access Protocol (LDAP) integration (optional) Microsoft Active Directory 2003 and 2008, or Open LDAP. Required only to support corporate directory search.
- Secure connect (optional) Cisco Adaptive Security Appliance (ASA): Certificate Authority (CA) if using certificate-based authentication: Cisco IOS Certificate Server or Microsoft Windows Server 2008 Certificate Authority
- Cisco Jabber supports G.711u, G.729a, and G.729b codecs.
- To use Cisco Jabber for Android on the Samsung Galaxy S device, it is important that you upgrade your handset OS to Android Version 2.2.1 or 2.3. See the manufacturer/carrier site for more information about how to update the OS on your device. Minor voice quality issues may be experienced depending on the device used.
- Although not officially supported, Cisco Jabber for Android runs on many Android Version 2.2 and 2.3 devices with various limitations depending on the device. For information about running Cisco Jabber on unsupported devices, see the Cisco Support Forums at http://supportforums.cisco.com.
- Wi-Fi networks should be designed to minimize occurrences of layer 3 roams when IP addresses change, resulting in long latency or roam times, dropped calls, or dropped voice packets.
- All access points have the same Service Set Identifier (SSID). Roaming can be slow if the SSIDs do not match.
- Access points should broadcast their SSID (otherwise Cisco Jabber may disconnect from the Wi-Fi network when roaming to the next access point and interrupt calls).
Related documents
The following documentation includes information related to Cisco Jabber:
- Cisco Jabber documentation for users is available from http://www.cisco.com/en/US/partner/products/ps11678/products_user_guide_list.html.
- Technical information specific to this product is available in the Solutions Reference Network Design (SRND): http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guides_list.html.
- Cisco Unified Communications Manager documentation for administrators is available at http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html.
