Cisco ICM E-Mail Manager WebView Online Help
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About Cisco ICM E-Mail Manager WebView Online Help
About WebView
How to . . .
Report Templates
    About Report Templates
    Agent Performance
    New Agent Performance
    Skill Group Performance
    New Skill Group Performance
    Global System Performance
    System Performance By Category
    New System Performance By Category
    System Performance By Mailbox
    New System Performance By Mailbox
    System Performance By Sender Address
    New System Performance By Sender Address
    System Performance By Track Number
    New System Performance By Track Number
    Team Performance