Cisco Media Blender

Media Blender is designed for web and computer telephony integration (CTI). It works with Collaboration Server to provide Web callback and blended collaboration. When used with a legacy ACD, Media Blender allows queuing and routing of Web requests.

Media Blender also provides a firewall gateway service to allow communication between the Collaboration Server, which resides outside firewall 2, and the media routing peripheral gateway (MR PG) inside the firewall. This service uses the Sun Microsystems Remote Method Invocation (RMI). RMI uses a mechanism to communicate with remote objects called stubs and skeletons.