The recommended hardware and software configurations for CCS 5.0 Windows/Solaris platforms are as follows:
Dual 1.3 Ghz Pentium III Processors w/ 512 L2 Cache
512 MB Memory
1 GB Free Hard Drive Space
Windows 2000 Server
Service Pack 3
Microsoft IE 5.5+ SP2 (for Administration Desktop)
For Agents and Callers, CCS supports either of:
250 Single-session Chat agents and 250 Callers, or
250 Blended Collaboration agents and 250 Callers, or
125 Multi-session Chat agents and 375 Callers
Dual 400MHz Sun Enterprise 450
512 MB Memory
4 GB Free Hard Drive Space
Solaris 8 (SunOS 2.8)
Sun ONE Web Server 6.0 Service Pack 6 or greater (Enterprise Edition).
Note: Cisco does not support CCS installations on the iPlanet FastTrack server or the iPlanet Enterprise Application Server. The 'iPlanet' web server has been renamed to 'Sun ONE' Web Server.
JDK Version: JDK 1.3.1
Netscape Navigator 4.76 (for Administration Desktop). You can also use Microsoft IE 5.5+ SP2 to administer from a Windows machine connected to the Solaris CCS server over the TCP/IP network.
For Agents and Callers, CCS supports either of:
250 Single-session Chat agents and 250 Callers, or
250 Blended Collaboration agents and 250 Callers, or
125 Multi-session Chat agents and 375 Callers