Uninstalling-Reinstalling the CCS on Windows

Windows Uninstallation

Uninstalling the CCS also automatically uninstalls the JDK and ServletExec.

Caution: If you are uninstalling the CCS as part of a reinstallation, and you have customized settings in the CCS properties files or parser, you may want to backup these files before proceeding.

To Uninstall the CCS

Follow the steps below to uninstall the CCS

  1. Stop the CCS server. Caution: Failure to do this will prevent the CCS from uninstalling properly.

  2. From the Windows Start Bar, select Settings > Control Panel > Add/Remove Programs > Cisco Collaboration Server.

  3. Delete the Collaboration Server directory (Cisco_CS), along with all of its subdirectories.

  4. The CCS Uninstaller will not fully remove the CCS. After running the uninstaller, use Windows Explorer to delete it.

  5. Reboot your server.

  6. Caution: Certain files used by the CCS uninstall are not removed from the system until the server is rebooted. Failure to reboot the server after the uninstall can adversely affect a subsequent reinstallation of the CCS.

Reinstall Collaboration Server on Windows Platform

To reinstall the CCS, follow the steps described below:

  1. Backup the CCS properties files.

  2. If you customized CCS settings in your current installation, it's a good idea to backup the CCS properties files prior to uninstalling the CCS. After the new install, you can restore your settings by overwriting the new properties files with the backups. The properties files are located at: <CCS rootdirectory>\webapp\WEB-INF\Cisco\properties.

  3. Uninstall the CCS.

  4. Caution: To reinstall the CCS, you must first uninstall the CCS. DO NOT attempt to reinstall the CCS over a current installation. Uninstalling the CCS also removes the JDK and ServletExec.

  5. Install the CCS.

  6. Restore the properties files.

  7. If desired, overwrite the newly installed properties files with your backed up copies.
    Caution:
    Only restore backup properties files IF you are reinstalling the CCS to the same location on the same server.

  8. Restart the CCS server's Web server software.