Use these instruction to upgrade your Collaboration Server version 4.0+ to version 5.0.
These instructions assume that you already have a functioning version of CCS Release 4.0 or greater, that the database connectivity has been setup, and that you have logged in and verified everything is working properly.
Additionally, your must be running Windows 2000 Service Pack 3 and be using Microsoft SQL Server 2000 or Oracle 8/8i.
Caution: Do Not Attempt To Upgrade to Release 5.0 Until You Have Received Your New FlexLM License! CCS 5.0 will not function correctly unless you have obtained a new FlexLM License. You should have obtained your new license before you were able to download the upgrade.
To install the CCS 5.0 update on Windows 2000 with IIS:
Stop IIS by opening a command prompt and typing net stop iisadmin. Type Y when prompted to stop additional services.
Double-click the patch, upgrade-40-50-w2kiis.exe. The CCS 5.0 Upgrade automatically unzips and Installshield launches.
After the Welcome screen appears click Next. The License Agreement screen appears.
Click Yes to accept the license agreement. The Install Destination screen appears.
The patch should be installed to the same location that your current installation of CCS is installed. The default installation folder is C:\Cisco_CS. If you installed CCS in a different location than the default folder, then click the browse button to specify the correct folder to install the 5.0 upgrade.
A warning dialog box appears asking you to make sure the IIS Admin Service is stopped. Click OK.
A dialog box appears asking if you want to delete the old Servlet Exec install directory. Click Yes. A new version of Servlet Exec will be installed.
A dialog box appears telling you Servlet Exec has been uninstalled. Click OK.
The Servlet Exec 4.1.1 Setup program launches. Click Next.
The Servlet Exec License Agreement appears. Click Yes to accept the license agreement.
The Servlet Exec information screen appears. Click Next.
The Servlet Exec installation destination screen appears. Accept the default install location and click Next.
A warning dialog box appears asking you to make sure the IIS Admin Service is stopped. Click OK.
The Servlet Exec Install Shield Wizard completion screen appears. Click Finish.
A command window opens and installs the CCS upgrade files. Wait a few minutes as the patch updates your CCS 4.xx installation to CCS 5.0.
A command window opens notifying you that the World Wide Web Publishing Service is starting.
A "Setup Complete" dialog box appears. Click Finish. The Installshield application closes.
The zip extraction utility remains on the screen for a few moments as temporary files are deleted. Let the zip extraction utility close by itself.
You must install your new flexLM license. You should have received your license file before installing the upgrade. Find your license file with the extension .lic.
Copy the .lic file to the \license directory in your <CCS Root Directory> (by default c:\Cisco_CS). Note: Do not restrict write access to the \license directory. Collaboration writes a temporary file to that directory while reading the license file.
Restart IIS. From a command prompt type net start w3svc.
Using Internet Explorer 5.5+ go to http://<CCS Server>/admin. The Collaboration Server Administration desktop appears.
Login to the admin workstation using the username "admin" and password "Password". The fields are case sensitive.
A wizard appears to upgrade the database. Follow the instruction on the screen then click Finish.
A Security Warning window may appear. Click Yes to allow the database upgrade wizard to continue.
The database upgrade will take place and a status is displayed in the browser. After the upgrade completes a screen appears stating that you have upgraded the database.
Go to the section "Configuring Collaboration Server" for further configuration instructions.