Do not automatically apply Microsoft Service Packs for the Operating
system or SQL Server. Cisco qualifies service packs through extensive testing
and defines compatible service packs in the Hardware & System Software
Specification (Bill of Materials) document for each product.
The Microsoft Windows Automatic Update Client can be configured to
poll a server that is running Microsoft Software Update Services (SUS) or
Windows Server Update Services in place of the default Windows Update website
to retrieve updates.
This is the recommended approach to be able to selectively approve
updates and determine when they get deployed on production servers.
To use Automatic Updates with a server that is running Software Update
Services, see the Software Update Services Deployment white paper. To view this
white paper, see the following Microsoft website: