Security Best Practices Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 9.0
Preface
Encryption support
IPsec and NAT support
IPsec with Network Isolation Utility
Windows Server 2008 R2 firewall configuration
Cisco Unified Contact Center Security Wizard
Microsoft Windows
SQL Server Hardening
Cisco SSL Encryption utility
Network Access Protection
Microsoft Baseline Security Analyzer
Auditing
General antivirus guidelines and recommendations
Remote administration
Additional security best practices
Index
Security Best Practices Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 9.0
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