Once you have provisioned IXC access, ordered the required ACD/PBX
options, ordered the server platform, and determined your data communications
requirements, you can begin preparing for the arrival of the Unified ICM
equipment. You need to prepare each site that is to contain Unified ICM
equipment. The sites must have adequate power facilities, security, and space
for equipment layout.
Be sure to consider the following site preparation tasks:
Meet basic site requirements. Prepare for the arrival of equipment;
provide a secure staging area; ensure that sites are ready for occupancy; order
and assemble equipment racks.
Design a floor plan for each site. Consider operator workspace,
cabling distribution, and maintenance access to Unified ICM nodes.
Meet the power and environmental requirements at each site. Review
the server hardware documentation for specifics on power and environmental
Provide adequate security for the Unified ICM system. Allow only
authorized access to the Unified ICM system and any backed-up data.
Determine additional cabling or other equipment required. You may
need equipment such as rack-mounting hardware or an uninterruptible power
Order any additional cabling or equipment. Order any additional
equipment in time for the arrival of the Unified ICM system components.