-
Report Template Reference Guide For Cisco Unified Intelligence Center, Release 9.0(2)
-
Preface
-
Agent and Agent Skill Group Reports
-
Intelligence Center Admin
-
Call Type and Call Type Skill Group Reports
-
Enterprise and Peripheral Service Reports
-
Enterprise and Peripheral Skill Group Reports
-
Skill Group and Precision Queue Reports
-
IVR Reports
-
Working with reporting templates
-
Unified ICM/Unified CCE reporting concepts
-
Index
-
Feedback
Contents
- Intelligence Center Admin
- Resource Ownership and Access Report
- Access Details Report for Groups
- Audit Trail Report
- Current fields in Audit Trail report grid view
- Sample Audit Trail Report
- View Audit Trail Logging in Unified Intelligence Center
- Resource Ownership and Access Report
- Access Details Report for Groups
- Audit Trail Report
- Current fields in Audit Trail report grid view
- Sample Audit Trail Report
- View Audit Trail Logging in Unified Intelligence Center
- Current fields in Audit Trail report grid view
- Sample Audit Trail Report
- View Audit Trail Logging in Unified Intelligence Center
Intelligence Center Admin
Cisco Unified Intelligence Center now supports Audit Trail Logging. This feature allows you to view the sequence of audit records of each transaction or action that you perform on a Unified Intelligence Center server. You can view the audit trails using the Audit Trail stock report. Only system administrators can access and view this feature by default. However, a system administrator can then give permissions to other Intelligence Center users to use this feature.
- Resource Ownership and Access Report
- Access Details Report for Groups
- Audit Trail Report
- Resource Ownership and Access Report
- Access Details Report for Groups
- Audit Trail Report
Resource Ownership and Access Report
The Resource Ownership and Access report provides information about access rights of users and about ownership status of users who use Unified Intelligence Center resources such as Dashboards, Reports, and other resources.
Current fields in the Report
Current fields are those fields that appear by default in a report grid view generated from the stock template.
Column (Field) Description Owner User ID of the resource owner Resource Type Type of Unified Intelligence Center resource such as Collection, Dashboard, Data Source, Report, Report Definition, and Value List Resource Name of an instance of a Resource Type User User ID that has access to this resource Permissions:Execute Rights to run the resource Permissions:Write Rights to modify the resource Value List
The report definition uses the following value lists: CUIC Users and CUIC Resource Types
Views
This report has one grid view: Grouped by Owner, Resource Type and Resource, sorted by Owner
Access Details Report for Groups
The Access Details Report for Groups report provides information about access rights of groups that use Unified Intelligence Center resources such as Dashboards, Reports, and other resources.
Current fields in Access Details Report for Groups
Current fields are those fields that appear by default in a report grid view generated from the stock template.
Column (Field) Description Group Name of the group Resource Type Type of Unified Intelligence Center resource such as Collection, Dashboard, Data Source, Report, Report Definition, Schedule, and Value List Resource Name of an instance of a Resource Type Permissions:Execute Rights to run the resource Permissions:Write Rights to modify the resource The Resource Type Schedule is not applicable for the Access Details Report for Groups report for 9.0(1) release.
Value List
The report definition uses the following value lists: CUIC Groups and CUIC Resource Types
Views
This report has one grid view: Grouped by Group name and Resource Type and sorted by Group
Audit Trail Report
Views: This report has three grid views: Non-grouped, Groupby –EntityName, Groupby –Username.
Grouping: This report has two grouped views: grouped and sorted by User and Entity Name. The third view is un-grouped, which is also the default view for this report.
Value List: Unified Intelligence Center Users, Unified Intelligence Center Operations, Unified Intelligence Center Entity Types.
- Current fields in Audit Trail report grid view
- Sample Audit Trail Report
- View Audit Trail Logging in Unified Intelligence Center
Current fields in Audit Trail report grid view
Current fields are those fields that appear by default in a report grid view generated from the stock template. You can change them.
Current fields are listed here in the order (left to right) in which they appear by default in the stock template.
Column (Field) Description Event Time
The date and time when the user performed the operation in the Unified Intelligence Center system.
Derived from cuicauditlog.loggedtime.
User
Domain name and the Login ID of the user who logged in.
Derived from cuicauditlog.userid.
Operation
The action that the user performed on the system.
Derived from: cuicauditlog.operation.
Entity Type
The type of entity on which the user performed the action.
Derived from: cuicauditlog.category.
Entity Name
The name of the specific entity that the user accessed.
Derived from: cuiclogedentity.entityname.
Status
The outcome of the user operation.
Derived from cuicauditlog.status.
Description
A brief description of the action that the user performed.
Derived from cuicauditlog.description.
RunAs User
The RunAs User for this action.
Derived from cuicauditlog.runasuserid.
Server IP
The IP address of the Unified Intelligence Center system that ths user accessed.
Derived from cuicauditlog.serverip.
Server Name
The name of the Unified Intelligence Center system that ths user accessed.
Derived from cuicauditlog.servername.
Resource Ownership and Access Report
The Resource Ownership and Access report provides information about access rights of users and about ownership status of users who use Unified Intelligence Center resources such as Dashboards, Reports, and other resources.
Current fields in the Report
Current fields are those fields that appear by default in a report grid view generated from the stock template.
Column (Field) Description Owner User ID of the resource owner Resource Type Type of Unified Intelligence Center resource such as Collection, Dashboard, Data Source, Report, Report Definition, and Value List Resource Name of an instance of a Resource Type User User ID that has access to this resource Permissions:Execute Rights to run the resource Permissions:Write Rights to modify the resource Value List
The report definition uses the following value lists: CUIC Users and CUIC Resource Types
Views
This report has one grid view: Grouped by Owner, Resource Type and Resource, sorted by Owner
Access Details Report for Groups
The Access Details Report for Groups report provides information about access rights of groups that use Unified Intelligence Center resources such as Dashboards, Reports, and other resources.
Current fields in Access Details Report for Groups
Current fields are those fields that appear by default in a report grid view generated from the stock template.
Column (Field) Description Group Name of the group Resource Type Type of Unified Intelligence Center resource such as Collection, Dashboard, Data Source, Report, Report Definition, Schedule, and Value List Resource Name of an instance of a Resource Type Permissions:Execute Rights to run the resource Permissions:Write Rights to modify the resource The Resource Type Schedule is not applicable for the Access Details Report for Groups report for 9.0(1) release.
Value List
The report definition uses the following value lists: CUIC Groups and CUIC Resource Types
Views
This report has one grid view: Grouped by Group name and Resource Type and sorted by Group
Audit Trail Report
Views: This report has three grid views: Non-grouped, Groupby –EntityName, Groupby –Username.
Grouping: This report has two grouped views: grouped and sorted by User and Entity Name. The third view is un-grouped, which is also the default view for this report.
Value List: Unified Intelligence Center Users, Unified Intelligence Center Operations, Unified Intelligence Center Entity Types.
- Current fields in Audit Trail report grid view
- Sample Audit Trail Report
- View Audit Trail Logging in Unified Intelligence Center
- Current fields in Audit Trail report grid view
- Sample Audit Trail Report
- View Audit Trail Logging in Unified Intelligence Center
Current fields in Audit Trail report grid view
Current fields are those fields that appear by default in a report grid view generated from the stock template. You can change them.
Current fields are listed here in the order (left to right) in which they appear by default in the stock template.
Column (Field) Description Event Time
The date and time when the user performed the operation in the Unified Intelligence Center system.
Derived from cuicauditlog.loggedtime.
User
Domain name and the Login ID of the user who logged in.
Derived from cuicauditlog.userid.
Operation
The action that the user performed on the system.
Derived from: cuicauditlog.operation.
Entity Type
The type of entity on which the user performed the action.
Derived from: cuicauditlog.category.
Entity Name
The name of the specific entity that the user accessed.
Derived from: cuiclogedentity.entityname.
Status
The outcome of the user operation.
Derived from cuicauditlog.status.
Description
A brief description of the action that the user performed.
Derived from cuicauditlog.description.
RunAs User
The RunAs User for this action.
Derived from cuicauditlog.runasuserid.
Server IP
The IP address of the Unified Intelligence Center system that ths user accessed.
Derived from cuicauditlog.serverip.
Server Name
The name of the Unified Intelligence Center system that ths user accessed.
Derived from cuicauditlog.servername.
Current fields in Audit Trail report grid view
Current fields are those fields that appear by default in a report grid view generated from the stock template. You can change them.
Current fields are listed here in the order (left to right) in which they appear by default in the stock template.
Column (Field) Description Event Time
The date and time when the user performed the operation in the Unified Intelligence Center system.
Derived from cuicauditlog.loggedtime.
User
Domain name and the Login ID of the user who logged in.
Derived from cuicauditlog.userid.
Operation
The action that the user performed on the system.
Derived from: cuicauditlog.operation.
Entity Type
The type of entity on which the user performed the action.
Derived from: cuicauditlog.category.
Entity Name
The name of the specific entity that the user accessed.
Derived from: cuiclogedentity.entityname.
Status
The outcome of the user operation.
Derived from cuicauditlog.status.
Description
A brief description of the action that the user performed.
Derived from cuicauditlog.description.
RunAs User
The RunAs User for this action.
Derived from cuicauditlog.runasuserid.
Server IP
The IP address of the Unified Intelligence Center system that ths user accessed.
Derived from cuicauditlog.serverip.
Server Name
The name of the Unified Intelligence Center system that ths user accessed.
Derived from cuicauditlog.servername.
