This section lists the specifications for the UCS B230 M2 blade server. The source system at the partner or service provider uses one core server for the golden template environment. The customer destination system must run in a duplexed environment using a pair of core Unified Computing System (UCS) B230 M2 blade servers—known as Side A and Side B.
Cisco UCS B230 M2 Tested Reference Configuration (TRC) blade server
HCS for Contact Center Release 9.0 supports specification-based hardware, but limits this support to only
UCS B-Series blade hardware. This section provides the supported server hardware,
component version, and storage configurations.
Table 1 Hardware Requirements
Cisco UCS B2XX Blade Server
For example, Cisco UCS-B200M2-VCS1 Blade Server or
Cisco UCS-B230M2-VCDL1Blade Server
Intel Xeon 5600 family 2.53 GHz physical core speed
Intel Xeon 7500 family 2.53 GHz physical core speed
Intel Xeon E7-2800 family 2.4 GHz physical core speed
Intel Xeon E7-4800 family 2.4 GHz physical core speed
Intel Xeon E7-8800 family 2.4 GHz physical core speed
64 GB minimum
Virtual Interface Card
2 Ethernet NIC configured Cisco UCS M71KR-Q or Cisco
UCS M81KR (CoW)
Cisco Unified Border Element Enterprise Gateway
ISR G2 with combo TDM and VXML
Cisco recommends Gateways 3925E and 3945E.
For spec-based hardware, total CPU reservations must be within 65% of the available CPU of the host and total memory reservations must be within 80% of the available memory of the host.
The following table contains the software requirements for
core cisco components of HCS for Contact Center.
Cisco Unified Contact Center Domain Manager DB server
Cisco Unified Contact Center Domain Manager Web server
Cisco Unified Communications Manager (Publisher and Subscriber)
Cisco Unified Intelligence Center
(Unified Intelligence Center) (Publisher and Subscriber)
Cisco Finesse Primary and Secondary
HCS for Contact Center uses the four OVAs that define the basic structure of the corresponding VMs that are created - including the CPU, RAM, disk space, reservation for CPU, and reservation for memory.